2018 Chevrolet Malibu

TL* THE CONTACT OWNS A 2018 CHEVROLET MALIBU. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V642000 (ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE, ENGINE). THE RECALL REPAIR WAS PERFORMED AT AUTONATION CHEVROLET WACO (LOCATED AT 1625 N VALLEY MILLS DR, WACO, TX 76710, (254) 236-6415). SHORTLY AFTER THE VEHICLE WAS SERVICED, WHILE DRIVING 60 MPH, THE VEHICLE BEGAN TO SEIZE AND WAS MOVED OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS RESTARTED AND THE FAILURE CONTINUED WHILE THE CONTACT WAS DRIVING TO HIS DESTINATION. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED THE DEALER BACK AND WAS INFORMED THAT THE VEHICLE NEEDED TO BE DIAGNOSED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000.

I WAS TOLD THAT MY ECM MAIFUNCTION REPAIR RECALL FIX WAS NOT WAS YET AVAILABLE BY MY DEALERSHIP,GARRETT MOTERS, CO0LIDGE, AZ 85128. THE RECALL 3 ISN192221960. I AM WORRIED ABOT IT BECOSE I NEED TO DRIVE 30 MILES ROUND TRIP SOME ON THE I 10 ABOUT 2 TO 3 TIMES A WEEK FOR DOCTOR APPTS AND SHOPPING FOR GROCERIES. WHICH CAN CASUSE A RARE CASE OF ENGINE STALL AT SPEED.

I HAVE HAD MY MALIBU ABOUT 4 MONTHS NOW, I PURCHASED IT WITH 500 MILES ON IT. I STARTED HAVING PROBLEMS WITH ACCELERATING SHORTLY AFTER THE PURCHASE. I WAS MERGING ON TO THE INTERSTATE AND TRYING TO SPEED UP TO THE SPEED OF TRAFFIC. I WAS ALREADY OVER INTO THE NEXT LANE AND HAD NO WHERE TO GO. I PRESSED THE GAS BUT THE CAR WOULD NOT EXCEED 25 MILES PER HOUR. I WAS LOOKING IN THE REARVIEW MIRROR WATCHING ANOTHER CAR RAPIDLY APPROACHING FROM THE REAR AND AFTER A FEW VERY FRIGHTENING SECONDS MAYBE 20, THE CAR FINALLY DECIDED TO ACCELERATE. THIS SAME PROBLEM PERSISTED THE ENTIRE TRIP. AFTER REACHING MY DESTINATION AND CALMING MY NERVES. I DID SOME RESEARCH ABOUT THE CAR ( I SHOULD HAVE BEFORE I BOUGHT IT) AND FOUND OUT ABOUT A PROBLEM WITH THE ECM. I CALLED THE DEALER AND SCHEDULED A TIME TO BRING IT IN. THE DEALERSHIP WAS VERY HELPFUL AND PREFORMED THE UPDATE I FOUND A BULLETIN ABOUT ONLINE. THE CAR PERFORMED A LOT BETTER FOR SHORT TRIPS. AFTER DRIVING FOR A WHILE I FELT COMFORTABLE ENOUGH TO TAKE LONGER TRIPS. I'M NOTICING THE CAR STILL HESITATES WHEN TURNING, WHEN IT GETS HOT, AND SOMETIMES JUST AT RANDOM WHEN DRIVING I CAN FEEL IT LOSE POWER AND KICK BACK IN, AND THE ENGINE SHAKES WHEN I'M IDLING AND THE ENGINE IS HOT LIKE A SHUTTER KINDA THING UNTIL I PULL OFF AGAIN. I TRIED TO TAKE THE CAR BACK TO GET A SECOND UPDATE DONE BUT THE SERVICE DEPARTMENT AT THE DEALERSHIP SAID IT WAS COMMON WITH THAT CAR AND WHAT I WAS EXPERIENCING WAS THE TURBO LAG. THERE WAS NOTHING THEY COULD OFFER TO REMEDY THE PROBLEM. I AM SO DISAPPOINTED WITH THIS PURCHASE IT'S THE FIRST NEW CAR I EVER BOUGHT AND I'M SCARED IT'S GOING TO BREAK DOWN OR SOMEONE HIT ME WHILE DRIVING BECAUSE I CAN'T GET OUT OF THE WAY. I BOUGHT A NEW VEHICLE WITH THE EXPECTATION OF NOT HAVING ANY PROBLEMS AND JUST DOING REGULAR MAINTENANCE AND I GOT BURNED BIG TIME.

I STARTED THE CAR AND REVERSED OUT OF A PARKING SPACE. AFTER SHUTTING THE CAR IN DRIVE, I PRESSED THE GAS AND THE CAR BARELY MOVED. I PULLED OFF TO THE EDGE OF THE PARKING LOT AND PUT THE CAR IN PARK, TURNED IT OFF, WAITED A MINUTE OR 2, AND RESTARTED THE ENGINE. I PUT THE CAR IN DRIVE AND IT WENT FORWARD. I HAD TO STOP AND SLIGHTLY REVERSE BECAUSE A CAR WAS COMING TOWARD ME ON THE STREET I WAS TURNING ONTO. I PUT IT BACK IN DRIVE AND TRIED TO TURN OUT OF THE PARKING LOT. AGAIN THE ENGINE WAS RUNNING BUT THE CAR BARELY COASTED. IT ACTED LIKE IT WAS NOT CHANGING GEARS. I PULLED ACROSS THE STREET BECAUSE A CAR WAS COMING INTO ANOTHER PARKING LOT. WE WERE ALMOST HIT BECAUSE THE CAR WOULD NOT GO. I PARKED THE CAR TURNED IT OFF. WAITED A FEW MINUTES AND RESTARTED IT. I GOT OUT AND THE ENGINE SOUNDED SLIGHTLY OFF ... IT WAS CLICKING ALMOST LIKE THERE WAS A TIMING ISSUE. I GOT BACK IN THE CAR REVERSED OUT OF THE PARKING SPOT AND WENT FORWARD. THE CAR STARTED FORWARD AND I TURNED BACK ON TO THE ROAD. SUDDENLY THE RPM SHOT UP TO OVER 400 AND THE CAR LURCHED FORWARD WITHOUT APPLYING ADDITIONAL GAS. I APPLIED THE BRAKES AND KEPT DRIVING. THE RPM RAN HIGHER THAN NORMAL ON THE WAY BACK TO KOKOMO. IT WAS NOT DRIVING CORRECTLY AND STILL ACTED LIKE IT WAS NOT SHIFTING GEARS CORRECTLY. I DROVE IT TO THE NEAREST DEALERSHIP IN KOKOMO, IN. ERIK'S CHEVROLET AND THEY COULD NOT FIND ANY ISSUES. WHEN PRESSED THEY TRIED TO SAY IT WAS OVERDUE FOR AN OIL CHANGE WHICH IS NOT TRUE. THE INDICATOR JUST CAME ON RIGHT BEFORE THIS HAPPENED. IT HAS ~7200 MILES BUT IT HAS FULLY SYNTHETIC OIL. THEN THEY TRIED TO SAY IT WAS LOW ON OIL AND THE OIL LIFE WAS ZERO AND THAT CAUSED THE ISSUE. AGAIN NOT TRUE BECAUSE IT WAS AT 4% AND I CHECKED IT PERIODICALLY AS STATED IN THE MANUAL. THERE IS A RECALL RELATED TO AN ECM MALFUNCTION. I AM CONCERNED THIS IS RELATED AND THE FIX MAY NOT COMPLETE.

VEHICLE STALLS, WON'T ACCELERATE. THIS HAPPENS ON A DAILY BASIS. I WILL COMPLETELY STOP OR SLOW DOWN THEN TRY TO ACCELERATE AND THE CAR WON'T MOVE. IT TAKES A COUPLE MINUTES TO GET GOING FASTER THAN 5-10MPH. EXTREMELY DANGEROUS AND SCARY. THIS HAS HAPPENED ON THE HIGHWAY, STREETS, AND EVERYWHERE ELSE I'VE DRIVEN. IT DOES IT WHEN I TURN, OR JUST GO FORWARD. I'VE HAD MULTIPLE SITUATIONS WHERE I COULD'VE BEEN IN ACCIDENTS. I BOUGHT THIS CAR BRAND NEW IN DECEMBER AND IT'S HAPPENED EVERY DAY SINCE.

TAKING OFF FROM A STOP SIGN TRYING TO ACCELERATE INTO TRAFFIC AT WHICH POINT THE CAR SHIFTED THROUGH A COUPLE OF YEARS WITH NO ACCELERATION OR POWER BEHIND IT I WAS MAYBE GOING 12MPH AS IT SHIFTED THROUGH TO 3RD GEAR ABOUT A 8-10 SECOND DELAY. I HAD PLENTY OF TIME TO MAKE IT IF I WOULD'VE BEEN IN ANY OTHER VEHICLE. I WAS ALMOST T-BONED. I JUST BOUGHT THIS CAR 2 DAYS AGO

VEHICLE FREQUENTLY HAS AN ISSUE ACCELERATING. WHEN PULLING OUT INTO TRAFFIC OR DEPARTING FROM A RED LIGHT, THE VEHICLE FAILS TO MOVE MORE THAN APPROXIMATELY 5 MILES AN HOUR FOR APPROXIMATELY 5-10 SECONDS. YOU CAN HAVE THE GAS PEDAL PUSHED TO THE FLOOR AND STILL THE CAR HAS SERIOUS HESITATION AND DELAY OF ACCELERATION. THIS IS EXTREMELY DANGEROUS. IT IS A MYSTERY IF YOU ARE GOING TO PULL OUT INTO TRAFFIC AND NOT MOVE OR MAYBE THE CAR WILL ACCELERATE NORMAL. YOU WILL NOT KNOW UNTIL YOU TRY!

TRANSMISSION SYSTEM IS NOT PERFORMING AS EXPECTED. AN ISSUE HAS BEEN DETECTED IN THE IGNITION SYSTEM WHICH OVERSEES THE TIMING AND SPARK NECESSARY TO IGNITE FUEL INTO THE ENGINE. GM AND CHEVROLET DEALERSHIPS ARE CLAIMING THERE IS NO PROBLEM HOWEVER ENGINE LIGHT COMES ON AND ON-STAR REPORTS PROBLEMS AND NOTHING IS FIXED. BRAND NEW CAR WITH 8600 MILES AND LESS THEN A YEAR OLD.

I BOUGHT THE VEHICLE IN APRIL 2019 WITH 14,000 MILES ON IT. SINCE THEN, THE VEHICLE EXPERIENCES LOW POWER/HESITATION AT LOW SPEEDS. THIS IS ESPECIALLY EVIDENT WHEN TURNING/PULLING OUT ONTO AN INTERSECTION FROM A STOP. THERE IS NO ACCELERATION AT ALL. I TOOK IT TO THE DEALER & TEST DROVE IT WITH THE MECHANIC. DURING THE DRIVE, THE CAR DISPLAYED THE SYMPTOMS. HOWEVER, WHEN THE MECHANIC DROVE IT HIMSELF, HE COULD NOT DUPLICATE IT. I MENTIONED THE TECHNICAL SERVICE BULLETIN #19NA-032. ACCORDING TO THEM, THIS BULLETIN IS NOT APPLICABLE TO MY VEHICLE'S VIN. IN DOING MY OWN RESEARCH, MY VIN FALLS WITHIN THE TSB'S RANGE. THIS IS A SERIOUS SAFETY ISSUE AS I'VE ALMOST BEEN HIT MULTIPLE TIMES BY ONCOMING TRAFFIC. A RECALL DEFINITELY NEEDS TO BE RELEASED BEFORE SOMEONE GETS INJURED OR KILLED.