2018 Chevrolet Malibu

SINCE JULY 2019 MY VEHICLE HAS CONTINUALLY SHOWN A CHECK ENGINE LIGHT WITH THE MESSAGE, POWER ENGINE REDUCED ON THE DASHBOARD. WHEN THIS OCCURS, THE RPMS INCREASE DRASTICALLY AND VEHICLE CAN NOT GO OVER 30 MPH. THIS HAS HAPPENED ON HIGHWAYS AND MAIN ROADS. IT IS VERY DANGEROUS BECAUSE I CAN BE GOING 65 MPH ON THE HIGHWAY AND ALL OF A SUDDEN IT DROPS DOWN TO 30MPH. THIS HAS ALMOST CAUSED ACCIDENTS MULTIPLE TIMES. I HAVE ATTACHED MULTIPLE SERVICE RECORDS WHERE I HAVE HAD THE VEHICLE WORKED ON, BUT YET THE ISSUE STILL OCCURS AT ANYTIME. THE VEHICLE IS VERY UNSAFE TO DRIVE. THERE HAS BEEN RECALLS ON THIS ISSUE AND ALTHOUGH HE DEALERSHIPS SAY THEY FIXED IT FOR MY VEHICLE, IT STILL OCCURS. I HAVE CONTACTED GM AND HAVE NOT GOTTEN AN ANSWER OR HAD THE PROBLEM RESOLVED AND IT HAS BEEN OVER A MONTH I HAVE BEEN WORKING WITH THEM. THERE LAST REASONING FOR NOT GIVING ME A RESOLUTION WAS BECAUSE THEY WERE WAITING ON SERVICE RECORDS, YET I CALLED THE DEALERSHIPS AND HAD THE SERVICE RECORDS IN LESS THAN AN HOUR. *TR

ON 4/5/2020, WHILE DRIVING ON A SIDE STREET, THE CAR LOST PROPULSION. IT READ ENGINE POWER IS REDUCED AND STABILITRAC HAD ACTIVATED. THIS HAS OCCURRED SEVERAL TIMES PRIOR. MY VERY FIRST ENCOUNTER WAS ON A MAJOR HIGHWAY (I-270) THE CAR HAS BEEN SERVICED (PER RECALL) ON TWO SEPARATE OCCASIONS. IT HAS DONE THE VERY EXACT THING AT LEAST THREE (3) TIMES SUBSEQUENT OF THE RECALL MANDATE. EVERY TIME I ATTEMPTED TO RESTART THE CAR THE MOTOR WILL VIOLENTLY SHAKE. I HAVE MADE THIS COMPLAINT TO GENERAL MOTORS, PRIOR TO THIS LATEST EVENT ON 4/5/2020, MY COMPLAINT HAD BEEN DISMISSED. I AM BEING FORCED TO OPERATE THIS VEHICLE; KNOWING IT POSES A SERIOUS RISK OF ACCIDENT OR DEATH TO ME AND OTHER MOTORIST. LUCKILY, I WAS ON A SIDE RESIDENTIAL STREET A FEW BLOCKS AWAY FROM MY RESIDENCE. HOWEVER, THIS WAS NOT THE ALWAYS THE CASE AND THIS IS A CONTINUOUS EVENT. I LIVE WITHIN A 3/4-MILE RADIUS OF BALTIMORE'S SEA-PORT, TRAIN & TRUCK TERMINAL AS WELL AS INTERSTATES I-895 & I-95'S (HARBOR AND FORT MCHENRY TUNNEL). I TRAVEL THE I-895 TUNNEL TO WORK EVERYDAY. AFTER SEVERAL RECALL ATTEMPTS TO FIX, THIS CAR IS STILL DOING THE SAME THING. WHEREAS, WITHOUT ANY WARNING SIGNS, IT LOSES ENGINE POWER AND STALLS WHILE IN MOTION. INCLUDED ARE ONSTAR ONBOARD DIAGNOSIS REPORTS AND SERVICE RECORDS AFTER THE INITIAL RECALL SERVICING OF THE CAR.

AFTER MY 'RECALL' REPROGRAMMING UPDATE ON THE ECM... A MONTH OR 2 LATER, I STARTED TO HAVE LOSS OF POWER ISSUES WHILE DRIVING. GOT HOME IT SAT FOR A COUPLE OF MINS, THEN WENT AWAY. HAPPENED AGAIN. HAD MY CAR SCANNED TO SEE WHAT THE CODE WAS, AN 'APPS' P2138 CODE, ACCELERATOR PEDAL POSITION SENSOR ISSUE. IT HAPPENS WHILE DRIVING, WHEN IT HAPPENS CRUSE CONTROL TURNS OFF, AND TRACTION CONTROL LIGHT COMES ON PLUS THE CHECK ENGINE LIGHT. THIS CAN BE A SAFETY ISSUE WHILE TRYING TO MERGE ONTO HIGHWAY TRAFFIC... THIS HAD HAPPENED TO ME SEVERAL TIMES... FIRST TIME WAS AFTER A LONG DAY DRIVING, THEN A FEW DAYS LATER AFTER A VERY COLD NIGHT. THEN NOTHING, SEVERAL HUNDRED MILES NO ISSUE. THEN DROVE 120 MILES AND IT HAPPENED AGAIN ON 2-13-2020. AND TWICE TODAY 2-21-20202. IT ONLY HAPPENED TWICE DURING A TURN.

IN MOTION ON HIGHWAY AT 60 MPH, MY CAR ACCERATION SHUT DOWN AND I STARTED LOSING SPEED EVEN THOUGH I WAS PRESSING ACELLERATOR. AT THIS TIME MY CAR STARTED TO DOWN SHIFT AND THE MORE I STEPPED ON THE ACCELLERATOR NOTHING HAPPENED. MY CAR THEN TURNED OFF ON THE HIGHWAY. I IMMEDIATELY SHIFTED TO PARK AND STARTED THE VEHICLE AGAIN BECAUSE I WAS IN FEAR OF GETTING REAR ENDED. WE HAVE TAKEN THE CAR TO THE DEALERSHIP 4 TIMES FOR THEM TO FIX IT AND THE LAST TIME, THEY SAID THERE WAS NOTHING WRONG WITH IT. WE STILL HAVE EXCELERATION ISSUES WITH THIS VEHICLE. WE GOT A RECALL NOTICE OF SOFTWARE FROM CHEVROLET BUT THE DEALER SHIP IS UNAWARE OF THE REPAIR AND I DO NOT BELIEVE THEY CAN CORRECT THIS PROBLEM. WE BOUGHT THIS CAR NEW AND IT HAS BEEN IN THE SHOP 4 TIMES FOR THIS RECALL. WE WISH TO RECEIVE A NEW CAR FOR SAFETY REASONS. WE ARE TAKING THE CAR TO THE DEALERSHIP AGAIN TODAY BUT I AM AFRAID TO DRIVE THE VEHICLE.