2016 Chevrolet Malibu

IN DECEMBER OF 2018 ON A ROAD TRIP, MY BRAKES FAILED; I LITERALLY HAD TO SLAM ON THE BRAKES TO GET THE CAR TO STOP. THIS HAPPENED ON THE PENNSYLVANIA TURNPIKE, WITH MYSELF, MY MOTHER AND MY 5 YEAR OLD DAUGHTER IN THE CAR. YOU CAN IMAGINE THE FEAR I FELT AT THAT TIME. THANKFULLY, I WAS ABLE TO MERGE ONTO THE SHOULDER OF THE ROAD AND WAIT FOR A TOW TRUCK. MY CAR WAS TAKEN TO A CHEVROLET DEALERSHIP IN HARRISBURG, PA AND IT TOOK THEM A WEEK TO REPLACE THE VACUUM PUMP. JULY 2019 I NOTICE THAT MY ENGINE LIGHT IS ON AND THERE IS A MESSAGE ON MY DASHBOARD THAT STATES 'REDUCED ENGINE POWER.' I IMMEDIATELY MADE AN APPOINTMENT FOR SERVICE AT THE DEALERSHIP THAT I INITIALLY PURCHASED THE CAR FROM. MY CAR HAS BEEN THERE SINCE TUESDAY, JULY 23, 2019 AND THEY TELL ME THAT THE 'ANTI-LOCK BRAKE' SYSTEM HAS FAILED AND THEY ARE STILL TRYING TO PINPOINT WHY THE ENGINE LIGHT IS ON. THE DEALERSHIP SUGGESTED THAT WE TAKE THE CAR HOME AND BRING IT ON ANOTHER DAY, BUT AGAIN, LEAVING THE DEALERSHIP, THE BRAKE PEDAL BECAME STIFF AND WE COULD NOT APPLY PRESSURE TO IT! THEY HAVE SINCE REPLACED THE VACUUM PUMP AGAIN.

WHEN IS THIS GOING TO BE A RECALL FOR THIS SHIFT TO PARK IN THE MALIBU. THIS CAUSES THE BATTERY TO DIE SO BOTH PARTS HAVE TO BE REPLACED. CHEVY HAS SEVERAL COMPLAINTS ABOUT THE SHIFT TO PARK. I CAN SPEND UP TO 10 MINUTES TRYING TO GET THAT MESSAGE OFF. I AM VERY DISAPPOINTED THAT THE DEALERS KNOW THIS IS AN ONGOING ISSUE FOR THE 2016 MALIBU BUT NOTHING IS BEING DONE. I HAVE FILED A COMPLAINT! I WILL ALSO BE GOING TO THE MEDIA WITH THIS.

TL* THE CONTACT OWNS A 2016 CHEVROLET MALIBU. WHILE DRIVING 65 MPH, THE STABILITY CONTROL AND STEERING ASSIST REDUCED WARNING INDICATORS ILLUMINATED. THE VEHICLE THEN SHUT DOWN COMPLETELY. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 80,000.

WHEN SHIFTER WAS PLACED INTO PARK IN A PUBLIC PARKING LOT, THE VEHICLE DISPLAYED A "SHIFT TO PARK" ERROR AND WOULD NOT TURN OFF. THE ISSUE CONTINUED DESPITE TWO DEALER REPAIR ATTEMPTS. I HAVE BEEN UNABLE TO SHUT OFF THE VEHICLE IN MY GARAGE, IN MY DRIVEWAY, AND AT NUMEROUS PUBLIC PARKING LOTS. LATER, THE VEHICLE SMACKED THE BRAKES WITHOUT DRIVER INPUT WHILE I WAS DRIVING ON THE HIGHWAY AND DISPLAYED A "STABILITRAK" ERROR. WHEN I PULLED INTO A PARKING LOT AND SHIFTED TO PARK, IT AGAIN DISPLAYED THE "SHIFT TO PARK" ERROR AND WOULD NOT TURN OFF. EVENTUALLY I WAS ABLE TO TURN OFF THE VEHICLE. WHEN I RESTARTED IT, IT DISPLAYED "STABILITRAK" ERROR AND "POWER STEERING" ERROR. I DISABLED THE STABILITRAK SYSTEM IN ORDER TO GET BACK ON THE ROAD BECAUSE I WAS IN A REMOTE AREA WITH NO PLACE TO GET THE CAR FIXED. WHILE DRIVING, THE VEHICLE WOULD TURN THE STABILITRAK SYSTEM BACK ON AND SMACK THE BRAKES. A FEW SECONDS LATER, THE SPEEDOMETER AND TACHOMETER DROPPED TO ZERO WHILE THE VEHICLE WAS STILL MOVING ON THE HIGHWAY, AND THE CLIMATE CONTROL SYSTEM STOPPED WORKING. THIS ISSUE CONTINUED TO REPEAT ITSELF WHILE I WAS DRIVING THE VEHICLE TO THE DEALERSHIP FOR REPAIR.

WHEN SHIFTER WAS PLACED INTO PARK IN A PUBLIC PARKING LOT, THE VEHICLE DISPLAYED A "SHIFT TO PARK" ERROR AND WOULD NOT TURN OFF. THE ISSUE CONTINUED DESPITE TWO DEALER REPAIR ATTEMPTS. I HAVE BEEN UNABLE TO SHUT OFF THE VEHICLE IN MY GARAGE, IN MY DRIVEWAY, AND AT NUMEROUS PUBLIC PARKING LOTS. LATER, THE VEHICLE SMACKED THE BRAKES WITHOUT DRIVER INPUT WHILE I WAS DRIVING ON THE HIGHWAY AND DISPLAYED A "STABILITRAK" ERROR. WHEN I PULLED INTO A PARKING LOT AND SHIFTED TO PARK, IT AGAIN DISPLAYED THE "SHIFT TO PARK" ERROR AND WOULD NOT TURN OFF. EVENTUALLY I WAS ABLE TO TURN OFF THE VEHICLE. WHEN I RESTARTED IT, IT DISPLAYED "STABILITRAK" ERROR AND "POWER STEERING" ERROR. I DISABLED THE STABILITRAK SYSTEM IN ORDER TO GET BACK ON THE ROAD BECAUSE I WAS IN A REMOTE AREA WITH NO PLACE TO GET THE CAR FIXED. WHILE DRIVING, THE VEHICLE WOULD TURN THE STABILITRAK SYSTEM BACK ON AND SMACK THE BRAKES. A FEW SECONDS LATER, THE SPEEDOMETER AND TACHOMETER DROPPED TO ZERO WHILE THE VEHICLE WAS STILL MOVING ON THE HIGHWAY, AND THE CLIMATE CONTROL SYSTEM STOPPED WORKING. THIS ISSUE CONTINUED TO REPEAT ITSELF WHILE I WAS DRIVING THE VEHICLE TO THE DEALERSHIP FOR REPAIR.

AT 63K MILES, THE PISTON CRACKED AND THE ENGINE NEEDS TO BE REPLACED. THERE WAS A RECALL ON THIS SAME EXACT ISSUE, WHERE CHEVY DECIDED TO RETARD THE TIMING SO THIS WOULD FIX THE ISSUE. OBVIOUSLY, THIS DID NOT FIX THE ISSUE AND NOW THE ENGINE NEEDS TO BE REPLACED. I CONTACTED GM AS THIS IS A MANUFACTURERS DEFECT AND BECAUSE THE CAR IS OUT OF THE POWERTRAIN WARRANTY, THEY ARE ONLY WILLING TO PAY 40% OF THE TOTAL COST TO REPLACE THE ENGINE. ONLY 3K MILES OUT OF WARRANTY? MANUFACTURERS DEFECT AND I HAVE TO SPILL ALMOST $5K TO FIX THE VEHICLE, WHEN THEY KNEW THEY HAD A PROBLEM? THIS IS NOT FAIR OR CORRECT. THE CONSUMER NEEDS REPRESENTATION AND CHEVY NEEDS TO PUT OUT A RECALL TO ALL OF THESE VEHICLES AND STAND BEHIND THEIR LOYAL CUSTOMERS. THIS IS THE 8TH GM VEHICLE I HAVE OWNED IN MY LIFETIME.

TL* THE CONTACT OWNS A 2016 CHEVROLET MALIBU EQUIPPED WITH CONTINENTAL CONTI PRO CONTACT TIRES, SIZE: 245/40/R19 (NA). THE CONTACT STATED THAT THERE WAS EVIDENCE OF TIRE BUBBLES ON THE SIDEWALLS OF THE FRONT PASSENGER AND REAR DRIVER'S SIDE TIRES. THE TIRE MANUFACTURER WAS NOT NOTIFIED. THE TIRES WERE ORIGINAL EQUIPMENT. TIM LALLY CHEVROLET (LOCATED AT 24999 MILES RD, WARRENSVILLE HEIGHTS, OH 44128, (440) 359-8781) WAS INFORMED OF THE FAILURE VIA PHONE. THE APPROXIMATE TIRE AND VEHICLE FAILURE MILEAGE WAS 67,000.