2016 Chevrolet Malibu

The contact owns a 2016 Chevrolet Malibu. The contact stated that while driving approximately 15 MPH and taking her children to school, there was an abnormally loud banging sound coming from the vehicle. The contact stated that several air bags deployed. The steering wheel air bag struck the contact, and she was knocked unconscious. The vehicle drove across the street and crashed into a divider. The vehicle was towed to the residence. The contact sustained minor bruises on the nose. Medical attention was provided by the emergency personnel on the ambulance. The manufacturer was contacted over the phone after the issue. A product allegation was filed, and the contact was informed there would be a response within four business days. The failure mileage was approximately 194,000.

2016 Chevrolet Malibu Hybrid LT 1.8L - current mileage 147,059 miles The factory exhaust heat exchanger failed internally, leaking engine coolant into the exhaust system. This caused check engine codes P0401 / P26BE, loss of cabin heat, coolant loss, and exhaust fumes entering cabin. GM has released 4 revisions of this part and all fail the same way, indicating known defective design. The part is currently on indefinite national backorder with no ETA from GM (Order #343585 from GMPartsNow on 08/22/2025 held without ship date). Dealers quote $1,587 and cannot obtain part either. This is a safety and emissions defect: coolant loss risks engine overheating, exhaust leak risks carbon monoxide in cabin, and coolant contaminates catalytic converter. GM discontinued Malibu Hybrid in 2019 without proper fix. This should be recalled. They produced a car, we bought it and now they don’t have the overpriced parts in stock to fix my car and when the parts is backordered, I keep driving it because i can’t work without my car which I very much need, the hybrid battery gets overheated, then they sell battery too and other damages too which will cost thousands to fix. This is a scam!

“Steering assist is reduced, drive with care” is showing up for a couple second and disappearing. When that happens my car seems to shut off and the steering wheel stiffens and pull to either the left of right side. All this happens while driving. After the 3rd time of it happening within 10min, my gas fuel level dropped but when back up to the “original” level

My car started overheating on my way home. I pulled over to find that there is a hole in my lower radiator hose, which was caused by the lower radiator hose being rubbed against the belt that is turned by the water pump. I had my wife and child bring me coolant on the side of the road where I was broken down. I eventually was able to get my car to my brothers but it required multiple stops and refilling of coolant. Once we got the car jacked up and the lower radiator hose replaced, we found the bottom of the radiator is loose and is pushing the lower radiator hose against the belt that rubbed the hole into the lower radiator hose. I then had my car towed to Dan Cummins in Georgetown Kentucky, located at 1470 Cherry Blossom Way, Georgetown, KY 40324. The mechanic drove my car that I had towed to the shop which damaged the new radiator hose that I had just put on the car. Dan Cummins of Georgetown Kentucky, who is an authorized Chevrolet Dealership, was informed (by me) that some 2016 Chevy Malibu's have been recalled because of a faulty lower radiator mount causing the lower radiator hose to push against the belt which causes the lower radiator hose to get a hole and leak. Dan Cummins suggested that I report my issue because my VIN is not covered by the recall. Authorized Chevy dealer Dan Cummins also suggested that I take my car elsewhere to be repaired while refusing to cover the damage they caused to the brand new lower radiator hose that I had purchased and put on the car. I would like for my Chevy Malibu with VIN [XXX] added to the recall so that I can have my Chevy Malibu repaired by an authorized Chevy dealership at no cost to me for something I did not do or cause. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I bought this car about 10 days ago. Throat was in pain, coughed up blood, dizzy, sweaty, and shaking. There's gas all over the ground coming from front under hood smelling through the vents. Very loud smelling. Took it to Chevrolet dealership on Covington hwy Decatur GA today and had to leave it there. I still don't feel good and neither the passengers in car. Car could've caught on fire gas leaking out when put in. Never experience this ever in my life. I may have to go to the hospital my chest feel very tight and I had a chronic asthmatic and my child in the car with me that's been on a breathing machine since last night and it's now 3:35 pm next day.

The vehicle is experiencing premature clear coat failure on the hood and roof. The affected areas show widespread oxidation, dulling, and breakdown of the clear coat, while vertical panels remain unaffected. This indicates failure limited to UV-exposed surfaces and does not appear to be normal wear. The condition is uniform across the panels and not caused by impact, chemicals, or improper maintenance. I have observed similar clear coat failure on other 2016 Chevrolet Malibu vehicles, suggesting a potential pattern or manufacturing defect affecting paint durability. The issue significantly impacts the vehicle’s exterior condition and resale value and continues to worsen over time. Photos are available documenting the condition.