NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
443 reports14,000 miles · Jul 12, 2004
Engine And Engine CoolingExterior LightingService Brakes, Hydraulic
I BOUGHT A 1997-MALIBU LS BRAND NEW. BEFORE IT TURNED 14,000 MILES HAD TO HAVE WORK DONE ON BRAKES. BEFORE EVEN TURNING 30,000 MILES I HAD TO REPLACE A COMPLETE BRAKE JOB, (2ND SET) TIRES, WATER PUMP, WHEEL CYLINDERS, MY HEAD LIGHTS POP ON, AND I HAVE A LITTLE OVER 33,000 MILES.THE DEALER WERE I BOUGHT THE CAR SAID UNLESS THEY…
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I BOUGHT A 1997-MALIBU LS BRAND NEW. BEFORE IT TURNED 14,000 MILES HAD TO HAVE WORK DONE ON BRAKES. BEFORE EVEN TURNING 30,000 MILES I HAD TO REPLACE A COMPLETE BRAKE JOB, (2ND SET) TIRES, WATER PUMP, WHEEL CYLINDERS, MY HEAD LIGHTS POP ON, AND I HAVE A LITTLE OVER 33,000 MILES.THE DEALER WERE I BOUGHT THE CAR SAID UNLESS THEY SEE THE LIGHTS POP ON.THEY COULD DO NOTHING. GM SENT OUT A RECALL. WHICH I DID TAKE MY CAR INTO DEALER. I TOOK IT TO THE DEALER I BOUGHT IT FROM A FEW TIMES.I MOVED BACK TO INDIANA AND TOOK IT TO COYLE CHEVROLET IN NEW ALBANY. I HAVE HAD NOTHING BUT PROBLEMS WITH THIS CAR.BOTH DEALERS SAID THERE WAS NOTHING I COULD DO AS A CONSUMER..I AM MAD AS HELL-AND FEEL I WAS RIPPED OFF, AND WILL NOT RECOMMEND TO NO ONE TO EVER BUY A MALIBU. I HAD ONE IN 1969. AND, IT WAS THE BEST CAR. WHEN YOU PAY AROUND $25,000.00 FOR A NEW CAR-YOU WOULD THINK YOU WOULD NOT HAVE ALL THE BRAKE TROUBLE. I TO THIS DAY DO NOT FEEL SAFE WITH THESE BRAKES. I AM A SINGLE WOMEN AND THOUGHT BY BUYING A NEW CAR I WOULD FEEL SAFER. PLEASE CHECK INTO THIS. AS SOON AS I CAN AFFORD TO GET RID OF THIS CAR I PLAN TOO. I HAVE SPENT SEVERAL HUNDRED DOLLARS ON OUT OF POCKET REPAIRS. BATTERY-2 BRAKE JOBS-ABS BRAKES-WHEEL CYLINDERS-ROARIES-WATER PUMP. *LA
NHTSA ODI #10080895
125,358 miles · Jul 9, 2004
Engine And Engine CoolingFuel System, GasolineService Brakes, Hydraulic
ENGINE CHECK LIGHT AND THE ABS LIGHT ILLUMINATED WHILE DRIVING. VEHICLE BEEN TO A REPAIR SHOP ON 3 SEPARATE OCCASIONS, AND THE PROBLEM HAD NOT BEEN RESOLVED. VEHICLE HAD ITS GAS TANK CAP REPLACED, AND THE BRAKE SYSTEM WAS OVERHAULED. BUT PROBLEM RECURRED. *AK
NHTSA ODI #10081649
27,000 miles · Jul 7, 2004
Engine And Engine Cooling
I HAVE HAD TO REPLACE THE INTAKE MANIFOLD GASKET TWICE ON THE CAR ALREADY. THE LAST REPAIR WAS IN MARCH OF 2004. IT IS ONLY THREE MONTHS FROM THE LAST REPLACEMENT, AND IT IS LEAKING ANTI FREEZE AGAIN. I WOULD REPAIR THE CAR, BUT APPARENTLY IT IS NOT GOING TO DO ANY GOOD. EACH REPAIR WAS OVER FOUR HUNDRED DOLLARS. THERE HAS GOT T…
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I HAVE HAD TO REPLACE THE INTAKE MANIFOLD GASKET TWICE ON THE CAR ALREADY. THE LAST REPAIR WAS IN MARCH OF 2004. IT IS ONLY THREE MONTHS FROM THE LAST REPLACEMENT, AND IT IS LEAKING ANTI FREEZE AGAIN. I WOULD REPAIR THE CAR, BUT APPARENTLY IT IS NOT GOING TO DO ANY GOOD. EACH REPAIR WAS OVER FOUR HUNDRED DOLLARS. THERE HAS GOT TO BE SOME KIND OF MAJOR DEFECT WITH THIS PART. I HAVE ONLY OWNED THE CAR FOR FOUR YEARS AND IT ONLY HAS 81,000 MILES ON IT, AND YET THIS IS THE THIRD TIME THE GASKET HAS FAILED.*AK
NHTSA ODI #10080546
Mileage unknown · Jun 30, 2004
Steering
NHTSA RECALL 03V527000 CONCERNING STEERING GEAR BEARING. THREE WEEKS AFTER HAVING RECALL REPAIRS PERFORMED THE LOWER PINION BEARING FAILED WHILE TURNING LEFT AND CONSUMER LOST POWER STEERING. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND DROVE THE VEHICLE TO THE DEALER FOR INSPECTION. MECHANIC DETERMINED THAT THE LO…
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NHTSA RECALL 03V527000 CONCERNING STEERING GEAR BEARING. THREE WEEKS AFTER HAVING RECALL REPAIRS PERFORMED THE LOWER PINION BEARING FAILED WHILE TURNING LEFT AND CONSUMER LOST POWER STEERING. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND DROVE THE VEHICLE TO THE DEALER FOR INSPECTION. MECHANIC DETERMINED THAT THE LOWER PINION BEARING NEEDED TO BE REPLACED. *AK
NHTSA ODI #10080248
106,000 miles · Jun 14, 2004
Steering
THE DEALER WOULD NOT HONOR RECALL #03V527000 CONCERNING THE LOWER PINION BEARINGS. THE DEALER CLAIMED THAT THE PARTS WERE UNAVAILABLE. *AK *SC *JB
NHTSA ODI #10072046
95,797 miles · Jun 4, 2004
Vehicle Speed Control
WHILE DRIVING ACCELERATOR CABLE BROKE. CONSUMER PULLED TO THE SIDE OF THE ROAD AND CALLED A TOW TRUCK. *AK *NM
NHTSA ODI #10067422
Mileage unknown · Jun 1, 2004
Electrical System
APRIL 2000, THE PASS LOCK THEFT SYSTEM STRANDED ME THE FIRST TIME WITHIN 30-DAYS OF PAYING CASH FOR MY 1997 CHEVROLET MALIBU LS. THE FIRST 30-DAYS THE CAR SPENT MORE TIME IN THE DEALER SHOP THAN IN MY POSSESSION. I WAS TOLD BY DEALERSHIP MANAGEMENT THAT THEY HAD PUT TOO MUCH MONEY IN CAR ALREADY, NOT GOING TO FIX THEFT SYSTEM A…
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APRIL 2000, THE PASS LOCK THEFT SYSTEM STRANDED ME THE FIRST TIME WITHIN 30-DAYS OF PAYING CASH FOR MY 1997 CHEVROLET MALIBU LS. THE FIRST 30-DAYS THE CAR SPENT MORE TIME IN THE DEALER SHOP THAN IN MY POSSESSION. I WAS TOLD BY DEALERSHIP MANAGEMENT THAT THEY HAD PUT TOO MUCH MONEY IN CAR ALREADY, NOT GOING TO FIX THEFT SYSTEM AND BRAKES, WHICH WERE COMPLAINTS WITHIN THE 30-DAY WARRANTY. TWO YEARS WITH THEFT SYSTEM DISABLING CAR NUMEROUS TIMES, FINALLY WOULDN'T START AT ALL, I TOOK TO CHEVROLET DEALER IN ONTARIO OREGON, THEY REPLACED IGNITION ASSEMBLY. LESS THAN TWO YEARS LATER I AM STRANDED ONCE AGAIN, IT WOULD NOT START FOR 3-DAYS, WENT TO DEALER IN PAYETTE IDAHO WHERE I PAID CASH FOR THE CAR, THEY AGAIN DIDN'T WANT TO PUT ANY MORE MONEY INTO THE CAR. ON 5/30/2004 CAR SPENT THE NIGHT IN PARKING LOT, WOULDN'T START. ALSO HAVE PROBLEMS WITH BRAKES, IN LESS THAN 4 YEARS 2-COMPLETE BRAKE ASSEMBLIES (ROTORS, PADS, CALLIPERS, ETC.), 6-SETS OF BRAKE PADS, ALL LES SCHWAB WORK. I'VE POURED ALMOST AS MUCH MONEY INTO THE CAR SINCE OWNERSHIP, THAN I PAID FOR THE CAR. I HAVE 3 CHILDREN, WE'VE BEEN STRANDED, LATE FOR SCHOOL, MISSING SCHOOL, LATE FOR WORK, LOST JOBS BECAUSE OF LOST HOURS. I LEAVE THE CAR RUNNING NOW, BECAUSE I'M SCARED THAT MY FAMILY WILL BE STRANDED. I'M SOOO FRUSTRATED WITH CHEVROLET, NO ONE CAN ANSWER ANY OF MY QUESTIONS, CHEVROLET OF BOISE, SAID THAT I DIDN'T HAVE A THEFT SYSTEM, WOW THIS HAS ALL BEEN MY IMAGINATION! I HAVE 3-CHILDREN THAT HAVE BEEN LATE FOR SCHOOL, MISSED SCHOOL, I HAVE LOST JOBS BECAUSE OF MISSING HOURS, EVERYTIME I GET IN IT I'M NOT SURE IF IT WILL START. I HAVE RUN OUT OF MONEY TO CONTINUE TO FIX THE SAME THINGS EVERY FEW MONTHS, LEAVE THE CAR RUNNING AT $2.09 PER GALLON, MY CHILDREN ARE SCARED OF GOING ANYWHERE AS AM I. PLEASE HELP!!*AK
NHTSA ODI #10074629
Mileage unknown · May 25, 2004
Electrical SystemEngine And Engine CoolingExterior Lighting
MY FIRST ISSUE IS WITH THE LIGHTS ON THE MALIBU. MY LIGHT DEVELOPED CONDENSATION IN THEM WHICH IN THE REAR CAUSED THE LIGHT TO GLOW DIM, AND CAUSED E TO GET PULLED OVER ON A NUMBER OF TIMES. IN THE FRONT IT HAS CAUSED THE GLASS SHIELD TO FOG CAUSING ME TO FAIL VEHICLE INSPECTION. THERE HAVE ARE MANY OTHER ELECTRICAL MALFUNCTIONS…
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MY FIRST ISSUE IS WITH THE LIGHTS ON THE MALIBU. MY LIGHT DEVELOPED CONDENSATION IN THEM WHICH IN THE REAR CAUSED THE LIGHT TO GLOW DIM, AND CAUSED E TO GET PULLED OVER ON A NUMBER OF TIMES. IN THE FRONT IT HAS CAUSED THE GLASS SHIELD TO FOG CAUSING ME TO FAIL VEHICLE INSPECTION. THERE HAVE ARE MANY OTHER ELECTRICAL MALFUNCTIONS ON MY CAR SUCH AS THE THEFT LOCK SYSTEM, THE POWER MOON ROOF, THE MANUFACTURER'S CD PLAYER, THE HEADLIGHT CONTROL SWITCH. THEN IT HAS A PROBLEM WITH EMISSIONS. THE HEADLINER IS FALLING OFF THE CEILING. *NM
NHTSA ODI #10073144
Mileage unknown · Apr 22, 2004
Electrical System
WHEN DRIVING AT NIGHT CONSUMER WAS UNABLE TO SEE THE GAUGES BECAUSE THE LIGHTS SHUT OFF INSIDE OF THE VEHICLE. *AK
NHTSA ODI #10068669
Mileage unknown · Apr 21, 2004
Steering
WHILE DRIVING 35 MPH CONSUMER LOST STEERING POWER. COASTED VEHICLE TO SIDE OF THE ROAD. CONSUMER TURN OFF THE VEHICLE, AND RESTARTED IT. THEN, DROVE THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT WHILE TURNING THE STEERING COLUMN IT WAS HARD TO STEER, AND THAT THE STEERING SYSTEM NEEDED TO BE REP…
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WHILE DRIVING 35 MPH CONSUMER LOST STEERING POWER. COASTED VEHICLE TO SIDE OF THE ROAD. CONSUMER TURN OFF THE VEHICLE, AND RESTARTED IT. THEN, DROVE THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT WHILE TURNING THE STEERING COLUMN IT WAS HARD TO STEER, AND THAT THE STEERING SYSTEM NEEDED TO BE REPLACED DUE TO WORN OUT PARTS. *AK
NHTSA ODI #10068609
Official recalls
4Jul 3, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.
Dec 11, 2003
CERTAIN PASSENGER VEHICLES HAVE LOWER PINION BEARINGS IN THE POWER RACK AND PINION ASSEMBLY IN WHICH THE RETAINER TABS WERE NOT CRIMPED PROPERLY. THESE RETAINERS COULD FAIL AND PERMIT THE BALL BEARINGS TO ESCAPE.
Consequence & remedy
Consequence: IF THIS OCCURS, THE PINION SHAFT CAN BE FORCED UPWARD DURING LEFT TURNS AND BACK DOWN AS THE STEERING WHEEL IS MOVED BACK AND TO THE RIGHT. IF THE PINION SHAFT MOVES FURTHER, THE DRIVER WILL NEED TO EXERT MORE EFFORT TO TURN THE STEERING WHEEL, SIMILAR TO A VEHICLE WITHOUT POWER ASSISTED STEERING. IF THE PINION SHAFT MOVES EVEN FURTHER, THE DRIVER WILL REQUIRE MUCH HIGHER EFFORT TO TURN LEFT AND MAY NOT BE ABLE TO TURN THE WHEEL AS MUCH AS INTENDED. WITH THE MAXIMUM PINION SHAFT MOVEMENT, WHICH REQUIRES INTERNAL GEAR COMPONENT DAMAGE, THE DRIVER CAN ENCOUNTER HIGH RESISTANCE TO TURNING LEFT, FOLLOWED BY UNINTENDED POWER ASSIST TO THE RIGHT. IN ANY OF THESE CONDITIONS, A CRASH COULD OCCUR.
Remedy: DEALERS WILL INSTALL A NEW LOWER PINION BEARING UNLESS INSPECT OF THE EXISTING BEARING INDICATES THAT REPLACEMENT OF THE GEAR ASSEMBLY IS NECESSARY. OWNER NOTIFICATION BEGAN ON FEBRUARY 5, 2004. OWNERS SHOULD CONTACT BUICK AT 1-866-608-8080; CHEVROLET AT 1-800-630-2438; OLDSMOBILE AT 1-800-630-6537; OR PONTIAC AT 1-800-620-7668.
Mar 8, 2001
ON CERTAIN PASSENGER VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE "SALT BELT" STATES: ALASKA, COLORADO, CONNECTICUT, DELAWARE, IDAHO, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MONTANA, NEBRASKA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, NORTH DAKOTA, OHIO, PENNSYLVANIA, RHODE ISLAND, SOUTH DAKOTA, UTAH, VERMONT, WEST VIRGINIA, WISCONSIN, AND WYOMING. IF A BUILDUP OF SNOW OR ICE RESTRICTS THE MOVEMENT OF THE PASSENGER SIDE WINDSHIELD WIPER ARM, THE PIVOT HOUSING CAN CRACK AND THE WIPERS WILL NOT OPERATE.
Consequence & remedy
Consequence: REDUCED VISIBILITY IN INCLEMENT WEATHER COULD LEAD TO A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE PASSENGER SIDE WINDSHIELD WIPER PIVOT HOUSING. OWNER NOTIFICATION BEGAN AUGUST 14, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020 OR OLDSMOBILE AT 1-800-442-6537.
Jun 28, 1997
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE FASTENERS THAT SECURE THE PASSENGER AIR BAG MODULE TO THE INSTRUMENT PANEL TIE BAR WERE OMITTED.
Consequence & remedy
Consequence: IF THE AIR BAG DEPLOYS, THE MODULE COULD SEPARATE FROM THE INSTRUMENT PANEL STRIKING AND INJURING AN OCCUPANT.
Remedy: DEALERS WILL INSPECT THE AIR BAG MODULE FOR THE PRESENCE OF THE FASTENERS AND, IF NECESSARY, INSTALL ANY FASTENERS THAT MAY HAVE BEEN OMITTED.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
7RQ04006 · Windshield Wiper Failure
Opened Jul 7, 2004 · Closed Jan 13, 2005
Status: closed (inferred from source dates) · Visibility:windshield Wiper/washer; Visibility:windshield Wiper/washer:linkages
IN MARCH 2001, GM NOTIFIED NHTSA THAT IT IS CONDUCTING A SAFETY RECALL (NHTSA NUMBER 01V068) ON CERTAIN MODEL YEAR (MY) 1997-1998 CHEVROLET MALIBU AND OLDSMOBILE CUTLASS VEHICLES TO REPLACE DEFECTIVE WINDSHIELD WIPER PIVOT HOUSINGS.GM REPORTED THE WIPER FAILURE WAS TRIGGERED BY LOADS PLACED ON THE WIPERS WHEN OPERATED UNDER CONDITIONS OF MODERATE TO HEAVY SNOWFALL.GM CONDUCTED THE RECALL IN 28 STATES AND THE DISTRICT OF COLUMBIA (RECALL STATES) THAT RECEIVE MODERATE TO HEAVY SNOWFALL.THE RECALL COVERED THE SUBJECT VEHICLES BUILT THROUGH JANUARY 1998.ODI OPENED THIS RQ IN RESPONSE TO COMPLAINTS FROM CONSUMERS THAT EXPERIENCED WIPER FAILURE AND WERE DENIED THE RECALL REMEDY.GM IS SENDING LETTERS TO OWNERS NOT LOCATED IN THE RECALL STATES GIVING THEM A FREE REMEDY UPON REQUEST IF THEY ANTICIPATE DRIVING THE VEHICLE IN AREAS THAT MAY HAVE MODERATE TO HEAVY SNOWFALL.IN ADDITION, GM IS NOTIFYING ALL OWNERS WHO HAVE CHANGED THEIR RESIDENCE FROM A NON-RECALL STATE TO A RECALL STATE SINCE THE DATE OF THE ORIGINAL OWNER NOTIFICATION LETTER (MARCH 2001).THE ACTIONS TAKEN BY THE MANUFACTURER ARE SUFFICIENT TO RESOLVE THE ISSUES RAISED BY THIS INVESTIGATION.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FUTURE ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE ATTACHED SUMMARY.
Additional source detail variants (2)
Visibility:windshield Wiper/washer
IN MARCH 2001, GM NOTIFIED NHTSA THAT IT IS CONDUCTING A SAFETY RECALL (NHTSA NUMBER 01V068) ON CERTAIN MODEL YEAR (MY) 1997-1998 CHEVROLET MALIBU AND OLDSMOBILE CUTLASS VEHICLES TO REPLACE DEFECTIVE WINDSHIELD WIPER PIVOT HOUSINGS.GM REPORTED THE WIPER FAILURE WAS TRIGGERED BY LOADS PLACED ON THE WIPERS WHEN OPERATED UNDER CONDITIONS OF MODERATE TO HEAVY SNOWFALL.GM CONDUCTED THE RECALL IN 28 STATES AND THE DISTRICT OF COLUMBIA (RECALL STATES) THAT RECEIVE MODERATE TO HEAVY SNOWFALL.THE RECALL COVERED THE SUBJECT VEHICLES BUILT THROUGH JANUARY 1998.ODI OPENED THIS RQ IN RESPONSE TO COMPLAINTS FROM CONSUMERS THAT EXPERIENCED WIPER FAILURE AND WERE DENIED THE RECALL REMEDY.GM IS SENDING LETTERS TO OWNERS NOT LOCATED IN THE RECALL STATES GIVING THEM A FREE REMEDY UPON REQUEST IF THEY ANTICIPATE DRIVING THE VEHICLE IN AREAS THAT MAY HAVE MODERATE TO HEAVY SNOWFALL.IN ADDITION, GM IS NOTIFYING ALL OWNERS WHO HAVE CHANGED THEIR RESIDENCE FROM A NON-RECALL STATE TO A RECALL STATE SINCE THE DATE OF THE ORIGINAL OWNER NOTIFICATION LETTER (MARCH 2001).THE ACTIONS TAKEN BY THE MANUFACTURER ARE SUFFICIENT TO RESOLVE THE ISSUES RAISED BY THIS INVESTIGATION.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FUTURE ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE ATTACHED SUMMARY.
Visibility:windshield Wiper/washer:linkages
IN MARCH 2001, GM NOTIFIED NHTSA THAT IT IS CONDUCTING A SAFETY RECALL (NHTSA NUMBER 01V068) ON CERTAIN MODEL YEAR (MY) 1997-1998 CHEVROLET MALIBU AND OLDSMOBILE CUTLASS VEHICLES TO REPLACE DEFECTIVE WINDSHIELD WIPER PIVOT HOUSINGS.GM REPORTED THE WIPER FAILURE WAS TRIGGERED BY LOADS PLACED ON THE WIPERS WHEN OPERATED UNDER CONDITIONS OF MODERATE TO HEAVY SNOWFALL.GM CONDUCTED THE RECALL IN 28 STATES AND THE DISTRICT OF COLUMBIA (RECALL STATES) THAT RECEIVE MODERATE TO HEAVY SNOWFALL.THE RECALL COVERED THE SUBJECT VEHICLES BUILT THROUGH JANUARY 1998.ODI OPENED THIS RQ IN RESPONSE TO COMPLAINTS FROM CONSUMERS THAT EXPERIENCED WIPER FAILURE AND WERE DENIED THE RECALL REMEDY.GM IS SENDING LETTERS TO OWNERS NOT LOCATED IN THE RECALL STATES GIVING THEM A FREE REMEDY UPON REQUEST IF THEY ANTICIPATE DRIVING THE VEHICLE IN AREAS THAT MAY HAVE MODERATE TO HEAVY SNOWFALL.IN ADDITION, GM IS NOTIFYING ALL OWNERS WHO HAVE CHANGED THEIR RESIDENCE FROM A NON-RECALL STATE TO A RECALL STATE SINCE THE DATE OF THE ORIGINAL OWNER NOTIFICATION LETTER (MARCH 2001).THE ACTIONS TAKEN BY THE MANUFACTURER ARE SUFFICIENT TO RESOLVE THE ISSUES RAISED BY THIS INVESTIGATION.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FUTURE ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE ATTACHED SUMMARY.
RQ03001 · Power Rack And Pinion Steering Failure
Opened Jan 2, 2003 · Closed Sep 15, 2003
Status: closed (inferred from source dates) · Steering; Steering:rack And Pinion
GM CONDUCTED A SAFETY RECALL (NHTSA # 02V286) TO ADDRESS A STEERING DEFECT PERTAINING TO A LOWER PINION BEARING (LPB) WITHIN THE RACK AND PINION STEERING GEAR (R&P). THE RECALL COVERED 1,159,156 MODEL YEAR 1997-1998 PONTIAC GRAND PRIX VEHICLES BUILT BETWEEN MARCH 1, 1996 AND OCTOBER 31, 1997, 1996-1998 PONTIAC TRANS SPORT, CHEVROLET LUMINA APV, CHEVROLET VENTURE, OLDSMOBILE SILHOUETTE MINIVANS, AND CHEVROLET CAVALIER AND PONTIAC SUNFIRE SEDANS BUILT BETWEEN JANUARY 1, 1996 AND OCTOBER 31, 1997.ODI OPENED THIS RQ AFTER RECEIVING REPORTS THAT OTHER VEHICLES WERE EXHIBITING THE SAME SYMPTOMS AS THE RECALLED VEHICLES.BASED ON ODI'S REVIEW OF TECHNICAL AND COMPLAINT DATA COLLECTED DURING THE RQ, THE W-CARS ARE ASSOCIATED WITH EITHER A HIGHER STEERING COMPLAINT RATE OR A HIGHER LPB FAILURE RATE THAN THE OTHER VEHICLES INVESTIGATED UNDER THE RQ AND ARE ABOVE OR NEAR THE RATES FOR THE RECALLED VEHICLES.THUS, ODI WILL FURTHER EXAMINE THE W-CARS (1996-1997 OLDSMOBILE CUTLASS SUPREME, 1996-1998 BUICK REGAL, CHEVROLET LUMINA, CHEVROLET MONTE CARLO, 1997-1998 BUICK CENTURY, AND 1998 OLDSMOBILE INTRIGUE) UNDER A NEW INVESTIGATION, ENGINEERING ANALYSIS (EA)03-019.
Additional source detail variants (2)
Steering
GM CONDUCTED A SAFETY RECALL (NHTSA # 02V286) TO ADDRESS A STEERING DEFECT PERTAINING TO A LOWER PINION BEARING (LPB) WITHIN THE RACK AND PINION STEERING GEAR (R&P). THE RECALL COVERED 1,159,156 MODEL YEAR 1997-1998 PONTIAC GRAND PRIX VEHICLES BUILT BETWEEN MARCH 1, 1996 AND OCTOBER 31, 1997, 1996-1998 PONTIAC TRANS SPORT, CHEVROLET LUMINA APV, CHEVROLET VENTURE, OLDSMOBILE SILHOUETTE MINIVANS, AND CHEVROLET CAVALIER AND PONTIAC SUNFIRE SEDANS BUILT BETWEEN JANUARY 1, 1996 AND OCTOBER 31, 1997.ODI OPENED THIS RQ AFTER RECEIVING REPORTS THAT OTHER VEHICLES WERE EXHIBITING THE SAME SYMPTOMS AS THE RECALLED VEHICLES.BASED ON ODI'S REVIEW OF TECHNICAL AND COMPLAINT DATA COLLECTED DURING THE RQ, THE W-CARS ARE ASSOCIATED WITH EITHER A HIGHER STEERING COMPLAINT RATE OR A HIGHER LPB FAILURE RATE THAN THE OTHER VEHICLES INVESTIGATED UNDER THE RQ AND ARE ABOVE OR NEAR THE RATES FOR THE RECALLED VEHICLES.THUS, ODI WILL FURTHER EXAMINE THE W-CARS (1996-1997 OLDSMOBILE CUTLASS SUPREME, 1996-1998 BUICK REGAL, CHEVROLET LUMINA, CHEVROLET MONTE CARLO, 1997-1998 BUICK CENTURY, AND 1998 OLDSMOBILE INTRIGUE) UNDER A NEW INVESTIGATION, ENGINEERING ANALYSIS (EA)03-019.
Steering:rack And Pinion
GM CONDUCTED A SAFETY RECALL (NHTSA # 02V286) TO ADDRESS A STEERING DEFECT PERTAINING TO A LOWER PINION BEARING (LPB) WITHIN THE RACK AND PINION STEERING GEAR (R&P). THE RECALL COVERED 1,159,156 MODEL YEAR 1997-1998 PONTIAC GRAND PRIX VEHICLES BUILT BETWEEN MARCH 1, 1996 AND OCTOBER 31, 1997, 1996-1998 PONTIAC TRANS SPORT, CHEVROLET LUMINA APV, CHEVROLET VENTURE, OLDSMOBILE SILHOUETTE MINIVANS, AND CHEVROLET CAVALIER AND PONTIAC SUNFIRE SEDANS BUILT BETWEEN JANUARY 1, 1996 AND OCTOBER 31, 1997.ODI OPENED THIS RQ AFTER RECEIVING REPORTS THAT OTHER VEHICLES WERE EXHIBITING THE SAME SYMPTOMS AS THE RECALLED VEHICLES.BASED ON ODI'S REVIEW OF TECHNICAL AND COMPLAINT DATA COLLECTED DURING THE RQ, THE W-CARS ARE ASSOCIATED WITH EITHER A HIGHER STEERING COMPLAINT RATE OR A HIGHER LPB FAILURE RATE THAN THE OTHER VEHICLES INVESTIGATED UNDER THE RQ AND ARE ABOVE OR NEAR THE RATES FOR THE RECALLED VEHICLES.THUS, ODI WILL FURTHER EXAMINE THE W-CARS (1996-1997 OLDSMOBILE CUTLASS SUPREME, 1996-1998 BUICK REGAL, CHEVROLET LUMINA, CHEVROLET MONTE CARLO, 1997-1998 BUICK CENTURY, AND 1998 OLDSMOBILE INTRIGUE) UNDER A NEW INVESTIGATION, ENGINEERING ANALYSIS (EA)03-019.
EA02003 · Power Rack And Pinion Steering Failure
Opened Apr 4, 2002 · Closed Dec 10, 2002
Status: closed (inferred from source dates) · Steering; Steering:rack And Pinion
THE LOWER PINION BEARING IN THE RACK AND PINION STEERING ASSEMBLY MAY FAIL.GM WILL RECALL 1997-98 GRAND PRIX BUILT BETWEEN 1-MAR-96 AND 31-OCT-97; AND 1996-98 U-VANS/J-CARS BUILT BETWEEN 1-JAN-96 AND 31-OCT-97.SEE ATTACHED SUMMARY.
Additional source detail variants (2)
Steering
THE LOWER PINION BEARING IN THE RACK AND PINION STEERING ASSEMBLY MAY FAIL.GM WILL RECALL 1997-98 GRAND PRIX BUILT BETWEEN 1-MAR-96 AND 31-OCT-97; AND 1996-98 U-VANS/J-CARS BUILT BETWEEN 1-JAN-96 AND 31-OCT-97.SEE ATTACHED SUMMARY.
Steering:rack And Pinion
THE LOWER PINION BEARING IN THE RACK AND PINION STEERING ASSEMBLY MAY FAIL.GM WILL RECALL 1997-98 GRAND PRIX BUILT BETWEEN 1-MAR-96 AND 31-OCT-97; AND 1996-98 U-VANS/J-CARS BUILT BETWEEN 1-JAN-96 AND 31-OCT-97.SEE ATTACHED SUMMARY.
PE01038 · Steering Rack And Pinion
Opened Nov 14, 2001 · Closed Apr 4, 2002
Status: closed (inferred from source dates) · Steering
ODI HAS RECEIVED 200 COMPLAINTS FROMT CONSUMERS AND 1,238 FROM GM ALLEGING FAILURE OR LOCKUP OF THE STEERING RACK AND PINION UNIT (R&P).THIS ALLEGED CONDITION CAN RESULT IN THE LOSS OF STEERING CONTROL OF THE VEHICLE AND A CRASH CAN RESULT.GM HAS REPORTED SIX CRASHES IN WHICH EIGHT PEOPLE HAVE SUSTAINED INJURIES RANGING FROM BRUISES, AIRBAG BURN, SEAT BELT ABRASION, FACIAL INJURY, NECK AND BACK PAIN.ALL CRASHES WERE SINGLE VEHICLE CRASHES.GM STATES THAT ONE POSSIBLE FAILURE MODE IS FAILURE OF THE LOWER PINION BEARING IN THE R&P.AN ENGINEERING ANALYSIS HAS BEEN OPENED TO DETERMINE IF A SAFETY DEFECT TREND EXISTS.
EA00019 · Windshield Wiper
Opened Jul 12, 2000 · Closed Mar 6, 2001
Status: closed (inferred from source dates) · Visibility
ON FEBRUARY 22, 2000, THE OFFICE OF DEFECTS INVESTIGATION (ODI) INITIATED PE00-009 BASED ON SEVEN REPORTS OF WINDSHIELD WIPER FAILURE IN CERTAIN MODEL YEAR (MY) 1997 & 1998 CHEVROLET MALIBU & OLDSMOBILE CUTLASS VEHICLES.THE INVESTIGATION WAS UPGRADED TO EA00-019 ON JULY 12, 2000.DURING THE COURSE OF THE INVESTIGATION, IT WAS FOUND THAT THE FAILURES WERE THE RESULT OF FRACTURE OF THE PASSENGER-SIDE WINDSHIELD WIPER PIVOT HOUSING (SUBJECT COMPONENT).SUCH A FRACTURE LED TO AN IMMEDIATE AND IRRECOVERABLE LOSS OF WINDSHIELD WIPER FUNCTION.GMREPORTED THAT THE MATERIAL COMPOSITION (50% GLASS-REINFORCED ACETAL) OF THE SUBJECT COMPONENT WAS INSUFFICIENT TO WITHSTAND STRESSES IMPOSED BY CERTAIN FROZEN PRECIPITIATION ACCUMULATIONS.THE SUBJECT COMPONENT MATERIAL WAS CHANGED TO THE STRONGER 50% GLASS-REINFORCEDNYLON-6, EFFECTIVE JANUARY 98.OBSOLETE SERVICE PART WERE DISCARDED.GM WILL REPLACE THE SUBJECT COMPONENTS IN 129,427 SUBJECT VEHICLES FOUND IN 28 STATES (AK, CO, CT, DE, ID, IL, IN, IA ME, MD, MA, MI, MN, MT, NE, NH, NJ, NY, ND, OH, PA, RI, SD, UT, VT, WV, WI, WY), THE DISTRICT OF COLUMBIA, AND ALL CANADIAN PROVINCES.THESE STATES ACCOUNTED FOR 91% OF THE CONSUMER COMPLAINTS IDENTIFIED ABOVE.ODI WILL MONITOR THIS COMPAIGN FOR ADEQUATE EFFCTIVENESS AND, IF NECESSARY, TAKE FURTHER ACTION IN THE FUTURE.FURTHER EXPENDITURE OF AGENCY RESOURCES ON THIS MATTER IS UNJUSTIFIED AT THIS TIME.THE ENGINEERING ANALYSIS IS CLOSED.
EA00010 · Stop Lamp Assembly Overheat
Opened Mar 27, 2000 · Closed Aug 9, 2001
Status: closed (inferred from source dates) · Exterior Lighting
There is no summary currently available
PE00009 · Windshield Wiper
Opened Feb 22, 2000 · Closed Jul 12, 2000
Status: closed (inferred from source dates) · Visibility
There is no summary currently available
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