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2004 Chevrolet Malibu Maxx

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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When problems were reported

Mileage at the reported incident

379 reports with mileage · 55 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Steering. Review the 251 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Seats. Review the 93 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 37 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

26 crash reports6 fire reports16 injury reports

Steering complaints

251 reports
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147,025 miles · Aug 25, 2013
Steering

STARTED MY CAR AFTER WORK AND MY POWER STEERING WAS SUDDENLY GONE AFTER WORKING FINE FOR 2 DAYS (JUST BOUGHT THE CAR). I TOOK IT TO MY MECHANIC AND HE DID A TROUBLE CODE SEARCH. THE COMPUTER KEPT DISPLAYING TORQUE SENSOR ERROR. TOOK IT TO GM AND FOUND OUT THAT THEY WILL NOT COVER THE COST TO REPLACE IT BECAUSE I HAVE A V6, NOT A…

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STARTED MY CAR AFTER WORK AND MY POWER STEERING WAS SUDDENLY GONE AFTER WORKING FINE FOR 2 DAYS (JUST BOUGHT THE CAR). I TOOK IT TO MY MECHANIC AND HE DID A TROUBLE CODE SEARCH. THE COMPUTER KEPT DISPLAYING TORQUE SENSOR ERROR. TOOK IT TO GM AND FOUND OUT THAT THEY WILL NOT COVER THE COST TO REPLACE IT BECAUSE I HAVE A V6, NOT A V4 ENGINE. APPARENTLY GM EXTENDED THE WARRANTY ON THE V4 STEERING COLUMNS, BUT NOT THE V6. DROVE BACK HOME AND LET THE CAR SIT FOR ABOUT 4 HOURS. WENT AND STARTED IT UP AND THE POWER STEERING WAS BACK. TURNED THE CAR BACK OFF AND IT OVERNIGHT. STARTED AGAIN THIS MORNING AND THE POWER STEERING IS GONE AGAIN! VERY UNHAPPY SINCE I JUST BOUGHT THE CAR! *TR

NHTSA ODI #10537130

66,124 miles · Jul 23, 2013
Power TrainSteering

I WAS DRIVING DOWN THE ROAD WHEN THE POWER STEERING WENT TOTALLY OUT. I HEARD A CHIME, SAW THE WRENCH LIGHT UP ON THE DASH AND A POWER STEERING MESSAGE APPEARED ON THE MESSAGE PANEL. I NOTICED THE STEERING WAS MUCH MORE DIFFICULT AND THEN WENT OUT ALL TOGETHER. I TURNED THE CAR OFF AND BACK ON AGAIN AND THE PROBLEM WAS TEMPORARI…

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I WAS DRIVING DOWN THE ROAD WHEN THE POWER STEERING WENT TOTALLY OUT. I HEARD A CHIME, SAW THE WRENCH LIGHT UP ON THE DASH AND A POWER STEERING MESSAGE APPEARED ON THE MESSAGE PANEL. I NOTICED THE STEERING WAS MUCH MORE DIFFICULT AND THEN WENT OUT ALL TOGETHER. I TURNED THE CAR OFF AND BACK ON AGAIN AND THE PROBLEM WAS TEMPORARILY RESOLVED ONLY TO REAPPEAR LATER AGAIN. I KNOW THAT THE 2005 WAS RECALLED FOR THE SAME ISSUE AND THINK THIS ONE NEEDS TO BE ALSO. IT IS NOT SAFE AT ALL TO DRIVE. *TR

NHTSA ODI #10526383

161,747 miles · Jul 10, 2013
Steering

POWER STEERING MALFUNCTION FLASHED ON THE INSTRUMENT PANEL AND WITHIN SECONDS I LOST ALL POWER STEERING UNTIL I STOPPED THE VEHICLE SHUT IT OFF AND RESTARTED ENGINE. I HAVE HAD THIS HAPPEN BEFORE BUT IN THE PARKING LOT AND RANDOM MALFUNCTION INDICATORS SINCE I PURCHASED THE VEHICLE. THIS IS A MALFUNCTION THAT THESE CARS ROLLED…

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POWER STEERING MALFUNCTION FLASHED ON THE INSTRUMENT PANEL AND WITHIN SECONDS I LOST ALL POWER STEERING UNTIL I STOPPED THE VEHICLE SHUT IT OFF AND RESTARTED ENGINE. I HAVE HAD THIS HAPPEN BEFORE BUT IN THE PARKING LOT AND RANDOM MALFUNCTION INDICATORS SINCE I PURCHASED THE VEHICLE. THIS IS A MALFUNCTION THAT THESE CARS ROLLED OFF THE ASSEMBLY LINE WITH. GM CHOOSES NOT TO DO ANYTHING ABOUT IT AND IF I END UP PAYING OVER $1,000.00 FOR THE REPAIR I VOW TO NEVER PURCHASE ANOTHER GENERAL MOTORS VEHICLE AGAIN. *TR

NHTSA ODI #10524249

Mileage unknown · Jul 8, 2013
Steering

THE POWER STEERING LOCKS UP WHEN DRIVING, GETS VERY TIGHT AND CANNOT TURN THE WHEEL. *TR

NHTSA ODI #10523681

88,700 miles · Jul 1, 2013
Steering

TL* THE CONTACT OWNS A 2004 CHEVROLET MALIBU MAXX. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE POWER STEERING ASSIST FAILED. THE CONTACT HAD TO USE EXCESSIVE FORCE TO TURN THE STEERING WHEEL. THE VEHICLE WAS SHUT DOWN AND RESTARTED BUT THAT WAS ONLY A TEMPORARY REMEDY. THE CONTACT ALSO MENTIONED THAT THE FAILURE WAS EXPERI…

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TL* THE CONTACT OWNS A 2004 CHEVROLET MALIBU MAXX. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE POWER STEERING ASSIST FAILED. THE CONTACT HAD TO USE EXCESSIVE FORCE TO TURN THE STEERING WHEEL. THE VEHICLE WAS SHUT DOWN AND RESTARTED BUT THAT WAS ONLY A TEMPORARY REMEDY. THE CONTACT ALSO MENTIONED THAT THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE STEERING COLUMN AND INTERIOR MODULE NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 88,700 AND THE CURRENT MILEAGE WAS 92,400.

NHTSA ODI #10522737

69,850 miles · Jun 19, 2013
Steering

AFTER SEVERAL POWER STEERING SERVICE ALARMS IN THE PRECEDING MONTHS, THAT ALL RESET AFTER THE ENGINE WAS TURNED OFF, THE ALARM CAME ON AND THE POWER ASSIST FAILED LEAVING THE CAR EXTREMELY DIFFICULT TO STEER. TOOK THE CAR INTO THE DEALERSHIP THE NEXT WEEK AND THEY REPROGRAMMED THE STEERING AND SENT ME HOME. THE NEXT DAY TH…

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AFTER SEVERAL POWER STEERING SERVICE ALARMS IN THE PRECEDING MONTHS, THAT ALL RESET AFTER THE ENGINE WAS TURNED OFF, THE ALARM CAME ON AND THE POWER ASSIST FAILED LEAVING THE CAR EXTREMELY DIFFICULT TO STEER. TOOK THE CAR INTO THE DEALERSHIP THE NEXT WEEK AND THEY REPROGRAMMED THE STEERING AND SENT ME HOME. THE NEXT DAY THE STEERING FAILED AGAIN. I THEN LOOKED UP THE PROBLEM ON THE INTERNET AND FOUND OUT THIS IS A PREVALENT PROBLEM AND HAS NO REAL FIX! WHAT DO I DO NOW? *TR

NHTSA ODI #10520712

120,400 miles · Jun 2, 2013
Steering

THE STEERING LOCKS UP BETWEEN 2000 AND 3500 RPMS. THE TOOL, STEERING AND BATTERY LIGHT KEEPS FLASHING WHEN THE POWER STEERING LOCKS UP OR BEFORE THE STEERING LOCKS UP. CHIMING SOUNDS GO OFF AND A CLICKING NOISE FROM THE DASH BOARD. I HEARD MANY PEOPLE ARE HAVING THE SAME ISSUE. IT SHOULD BE A RECALL BECAUSE IT ALMOST CAUSE ME TO…

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THE STEERING LOCKS UP BETWEEN 2000 AND 3500 RPMS. THE TOOL, STEERING AND BATTERY LIGHT KEEPS FLASHING WHEN THE POWER STEERING LOCKS UP OR BEFORE THE STEERING LOCKS UP. CHIMING SOUNDS GO OFF AND A CLICKING NOISE FROM THE DASH BOARD. I HEARD MANY PEOPLE ARE HAVING THE SAME ISSUE. IT SHOULD BE A RECALL BECAUSE IT ALMOST CAUSE ME TO BE IN AN ACCIDENT MANY TIME. I HAD TO STOP DRIVING ME CAR DUE TO THE DANGER. *TR

NHTSA ODI #10514735

72,435 miles · Jun 2, 2013
Steering

WHILE DRIVING THE VEHICLE THE POWER STEERING FAILED COMPLETELY AS HAS BEEN NOTED BY THOUSANDS OF OTHER 2004 CHEVY MALIBU MAXX OWNERS. THE STEERING BECOMES DIFFICULT IS NOT IMPOSSIBLE TO OPERATE OR IT LOCKS UP COMPLETELY AS WAS THE CASE TODAY AND WILL NOT ALLOW THE STEERING TO BE TURNED. AS A 30 YEAR LAW ENFORCEMENT VETERAN I REC…

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WHILE DRIVING THE VEHICLE THE POWER STEERING FAILED COMPLETELY AS HAS BEEN NOTED BY THOUSANDS OF OTHER 2004 CHEVY MALIBU MAXX OWNERS. THE STEERING BECOMES DIFFICULT IS NOT IMPOSSIBLE TO OPERATE OR IT LOCKS UP COMPLETELY AS WAS THE CASE TODAY AND WILL NOT ALLOW THE STEERING TO BE TURNED. AS A 30 YEAR LAW ENFORCEMENT VETERAN I RECOGNIZE THIS AS A VERY SERIOUS LIFE SAFETY ISSUE. THIS VEHICLE NEEDS TO BE RECALLED SINCE GM IS FULLY AWARE OF THE PROBLEM BUT DOES NOT WANT TO STEP UP AND FIX THIS ISSUE THAT HAS CAUSED ACCIDENTS AND INJURY TO OWNERS. THE FAULT INDICATOR COMES ON AND A BEEPING OCCURS AND THE DISPLAY IN THE CENTER OF THE DASH SAYS "POWER STEERING". *TR

NHTSA ODI #10514722

45,653 miles · May 29, 2013
Steering

TL* THE CONTACT OWNS A 2004 CHEVROLET MALIBU MAXX. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE VEHICLE BECAME DIFFICULT STEER. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE ELECTRIC POWER STEERING HAD FAILED AND THE COLUMN AND STEERING MODULE WOULD NEED TO BE REPLACED. THE VEHICLE WA…

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TL* THE CONTACT OWNS A 2004 CHEVROLET MALIBU MAXX. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE VEHICLE BECAME DIFFICULT STEER. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE ELECTRIC POWER STEERING HAD FAILED AND THE COLUMN AND STEERING MODULE WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 45,653 AND THE CURRENT MILEAGE WAS 53,000. UPDATED 7/1/13 *CN UPDATED 07/17/2013 *JS

NHTSA ODI #10514026

86,000 miles · May 13, 2013
Steering

TL* THE CONTACT OWNS A 2004 CHEVROLET MALIBU MAXX. THE CONTACT STATED WHILE DRIVING 30 MPH THE POWER STEERING FAILED. THE CONTACT STATED THAT THE POWER STEERING LIGHT ILLUMINATED FOR MONTHS PRIOR TO IT FAILING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 86,000.

NHTSA ODI #10511652

Official recalls

3

14V252000 · Electrical System:wiring; Electronic Stability Control (esc); Exterior Lighting:brake Lights; Exterior Lighting:brake Lights:switch; Vehicle Speed Control:cruise Control

May 14, 2014

General Motors LLC (GM) is recalling certain model year 2004-2012 Chevrolet Malibu vehicles manufactured May 16, 2003, through October 11, 2012, 2004-2007 Malibu Maxx vehicles manufactured June 25, 2003, through April 5, 2007, 2005-2010 Pontiac G6 vehicles manufactured May 26, 2004, through January 4, 2010, and 2007-2010 Saturn Aura vehicles manufactured April 24, 2006, through May 26, 2009. In the affected vehicles, increased resistance in the Body Control Module (BCM) connection may result in voltage fluctuations in the Brake Apply Sensor (BAS) circuit. These fluctuations can cause one or more of these conditions: the brake lights to illuminate without the brake pedal being pushed; the brake lights to not illuminate when the pedal is pushed; difficulty disengaging the cruise control; moving the gear shifter out of the 'PARK' position without pushing the brake; and disablement of crash avoidance features such as traction control, electronic stability control, and panic braking assist features.

Consequence & remedy

Consequence: Any of the above failure conditions increases the risk of a crash.

Remedy: GM will notify owners, and dealers will attach the wiring harness to the BCM with a spacer, apply dielectric lubricant to both the BCM and harness connector and the BAS and harness connector, and will relearn the brake pedal home position, free of charge. The manufacturer distributed an Interim letter to customers on July 14, 2014. The recall began on August 18, 2014. Owners may contact General Motors customer service at 1-800-222-1020 (Chevrolet), 1-800-762-2737 (Pontiac), 1-800-553-6000 (Saturn). GM's number for this recall is 13036.

Additional source detail variants (5)

Electronic Stability Control (esc)

General Motors LLC (GM) is recalling certain model year 2004-2012 Chevrolet Malibu vehicles manufactured May 16, 2003, through October 11, 2012, 2004-2007 Malibu Maxx vehicles manufactured June 25, 2003, through April 5, 2007, 2005-2010 Pontiac G6 vehicles manufactured May 26, 2004, through January 4, 2010, and 2007-2010 Saturn Aura vehicles manufactured April 24, 2006, through May 26, 2009. In the affected vehicles, increased resistance in the Body Control Module (BCM) connection may result in voltage fluctuations in the Brake Apply Sensor (BAS) circuit. These fluctuations can cause one or more of these conditions: the brake lights to illuminate without the brake pedal being pushed; the brake lights to not illuminate when the pedal is pushed; difficulty disengaging the cruise control; moving the gear shifter out of the 'PARK' position without pushing the brake; and disablement of crash avoidance features such as traction control, electronic stability control, and panic braking assist features.

Consequence: Any of the above failure conditions increases the risk of a crash.

Remedy: GM will notify owners, and dealers will attach the wiring harness to the BCM with a spacer, apply dielectric lubricant to both the BCM and harness connector and the BAS and harness connector, and will relearn the brake pedal home position, free of charge. The manufacturer distributed an Interim letter to customers on July 14, 2014. The recall began on August 18, 2014. Owners may contact General Motors customer service at 1-800-222-1020 (Chevrolet), 1-800-762-2737 (Pontiac), 1-800-553-6000 (Saturn). GM's number for this recall is 13036.

Vehicle Speed Control:cruise Control

General Motors LLC (GM) is recalling certain model year 2004-2012 Chevrolet Malibu vehicles manufactured May 16, 2003, through October 11, 2012, 2004-2007 Malibu Maxx vehicles manufactured June 25, 2003, through April 5, 2007, 2005-2010 Pontiac G6 vehicles manufactured May 26, 2004, through January 4, 2010, and 2007-2010 Saturn Aura vehicles manufactured April 24, 2006, through May 26, 2009. In the affected vehicles, increased resistance in the Body Control Module (BCM) connection may result in voltage fluctuations in the Brake Apply Sensor (BAS) circuit. These fluctuations can cause one or more of these conditions: the brake lights to illuminate without the brake pedal being pushed; the brake lights to not illuminate when the pedal is pushed; difficulty disengaging the cruise control; moving the gear shifter out of the 'PARK' position without pushing the brake; and disablement of crash avoidance features such as traction control, electronic stability control, and panic braking assist features.

Consequence: Any of the above failure conditions increases the risk of a crash.

Remedy: GM will notify owners, and dealers will attach the wiring harness to the BCM with a spacer, apply dielectric lubricant to both the BCM and harness connector and the BAS and harness connector, and will relearn the brake pedal home position, free of charge. The manufacturer distributed an Interim letter to customers on July 14, 2014. The recall began on August 18, 2014. Owners may contact General Motors customer service at 1-800-222-1020 (Chevrolet), 1-800-762-2737 (Pontiac), 1-800-553-6000 (Saturn). GM's number for this recall is 13036.

Exterior Lighting:brake Lights:switch

General Motors LLC (GM) is recalling certain model year 2004-2012 Chevrolet Malibu vehicles manufactured May 16, 2003, through October 11, 2012, 2004-2007 Malibu Maxx vehicles manufactured June 25, 2003, through April 5, 2007, 2005-2010 Pontiac G6 vehicles manufactured May 26, 2004, through January 4, 2010, and 2007-2010 Saturn Aura vehicles manufactured April 24, 2006, through May 26, 2009. In the affected vehicles, increased resistance in the Body Control Module (BCM) connection may result in voltage fluctuations in the Brake Apply Sensor (BAS) circuit. These fluctuations can cause one or more of these conditions: the brake lights to illuminate without the brake pedal being pushed; the brake lights to not illuminate when the pedal is pushed; difficulty disengaging the cruise control; moving the gear shifter out of the 'PARK' position without pushing the brake; and disablement of crash avoidance features such as traction control, electronic stability control, and panic braking assist features.

Consequence: Any of the above failure conditions increases the risk of a crash.

Remedy: GM will notify owners, and dealers will attach the wiring harness to the BCM with a spacer, apply dielectric lubricant to both the BCM and harness connector and the BAS and harness connector, and will relearn the brake pedal home position, free of charge. The manufacturer distributed an Interim letter to customers on July 14, 2014. The recall began on August 18, 2014. Owners may contact General Motors customer service at 1-800-222-1020 (Chevrolet), 1-800-762-2737 (Pontiac), 1-800-553-6000 (Saturn). GM's number for this recall is 13036.

Exterior Lighting:brake Lights

General Motors LLC (GM) is recalling certain model year 2004-2012 Chevrolet Malibu vehicles manufactured May 16, 2003, through October 11, 2012, 2004-2007 Malibu Maxx vehicles manufactured June 25, 2003, through April 5, 2007, 2005-2010 Pontiac G6 vehicles manufactured May 26, 2004, through January 4, 2010, and 2007-2010 Saturn Aura vehicles manufactured April 24, 2006, through May 26, 2009. In the affected vehicles, increased resistance in the Body Control Module (BCM) connection may result in voltage fluctuations in the Brake Apply Sensor (BAS) circuit. These fluctuations can cause one or more of these conditions: the brake lights to illuminate without the brake pedal being pushed; the brake lights to not illuminate when the pedal is pushed; difficulty disengaging the cruise control; moving the gear shifter out of the 'PARK' position without pushing the brake; and disablement of crash avoidance features such as traction control, electronic stability control, and panic braking assist features.

Consequence: Any of the above failure conditions increases the risk of a crash.

Remedy: GM will notify owners, and dealers will attach the wiring harness to the BCM with a spacer, apply dielectric lubricant to both the BCM and harness connector and the BAS and harness connector, and will relearn the brake pedal home position, free of charge. The manufacturer distributed an Interim letter to customers on July 14, 2014. The recall began on August 18, 2014. Owners may contact General Motors customer service at 1-800-222-1020 (Chevrolet), 1-800-762-2737 (Pontiac), 1-800-553-6000 (Saturn). GM's number for this recall is 13036.

Electrical System:wiring

General Motors LLC (GM) is recalling certain model year 2004-2012 Chevrolet Malibu vehicles manufactured May 16, 2003, through October 11, 2012, 2004-2007 Malibu Maxx vehicles manufactured June 25, 2003, through April 5, 2007, 2005-2010 Pontiac G6 vehicles manufactured May 26, 2004, through January 4, 2010, and 2007-2010 Saturn Aura vehicles manufactured April 24, 2006, through May 26, 2009. In the affected vehicles, increased resistance in the Body Control Module (BCM) connection may result in voltage fluctuations in the Brake Apply Sensor (BAS) circuit. These fluctuations can cause one or more of these conditions: the brake lights to illuminate without the brake pedal being pushed; the brake lights to not illuminate when the pedal is pushed; difficulty disengaging the cruise control; moving the gear shifter out of the 'PARK' position without pushing the brake; and disablement of crash avoidance features such as traction control, electronic stability control, and panic braking assist features.

Consequence: Any of the above failure conditions increases the risk of a crash.

Remedy: GM will notify owners, and dealers will attach the wiring harness to the BCM with a spacer, apply dielectric lubricant to both the BCM and harness connector and the BAS and harness connector, and will relearn the brake pedal home position, free of charge. The manufacturer distributed an Interim letter to customers on July 14, 2014. The recall began on August 18, 2014. Owners may contact General Motors customer service at 1-800-222-1020 (Chevrolet), 1-800-762-2737 (Pontiac), 1-800-553-6000 (Saturn). GM's number for this recall is 13036.

14V224000 · Power Train:automatic Transmission; Power Train:automatic Transmission:lever And Linkage:floor Shift

Apr 30, 2014

General Motors LLC (GM) notified the agency on April 29, 2014, that they are recalling 56,214 model year 2007 and 2008 Saturn Aura vehicles. On May 22, 2014, GM increased the recall to include an additional 1,074,899 model year 2004-2008 Chevrolet Malibu vehicles manufactured from May 16, 2003, through October 5, 2007, model year 2004-2007 Malibu Maxx vehicles manufactured from June 25, 2003, through April 5, 2007, and model year 2005-2008 Pontiac G6 vehicles manufactured from May 26, 2004, through September 28, 2007, and equipped with 4-speed transmissions. The total number vehicles being recalled is now 1,131,113.

Consequence & remedy

Consequence: If the transmission shift cable fractures while the vehicle is being driven, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver goes to stop and park the vehicle, despite selecting the ‘PARK’ position, the transmission may not be in ‘PARK.’ If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.

Remedy: GM will notify owners, and GM dealers will replace the shift cable assembly and mounting bracket, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact General Motors at 1-800-553-6000. GM's number for this recall is 14152.

Additional source detail variants (2)

Power Train:automatic Transmission:lever And Linkage:floor Shift

General Motors LLC (GM) notified the agency on April 29, 2014, that they are recalling 56,214 model year 2007 and 2008 Saturn Aura vehicles. On May 22, 2014, GM increased the recall to include an additional 1,074,899 model year 2004-2008 Chevrolet Malibu vehicles manufactured from May 16, 2003, through October 5, 2007, model year 2004-2007 Malibu Maxx vehicles manufactured from June 25, 2003, through April 5, 2007, and model year 2005-2008 Pontiac G6 vehicles manufactured from May 26, 2004, through September 28, 2007, and equipped with 4-speed transmissions. The total number vehicles being recalled is now 1,131,113.

Consequence: If the transmission shift cable fractures while the vehicle is being driven, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver goes to stop and park the vehicle, despite selecting the ‘PARK’ position, the transmission may not be in ‘PARK.’ If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.

Remedy: GM will notify owners, and GM dealers will replace the shift cable assembly and mounting bracket, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact General Motors at 1-800-553-6000. GM's number for this recall is 14152.

Power Train:automatic Transmission

General Motors LLC (GM) notified the agency on April 29, 2014, that they are recalling 56,214 model year 2007 and 2008 Saturn Aura vehicles. On May 22, 2014, GM increased the recall to include an additional 1,074,899 model year 2004-2008 Chevrolet Malibu vehicles manufactured from May 16, 2003, through October 5, 2007, model year 2004-2007 Malibu Maxx vehicles manufactured from June 25, 2003, through April 5, 2007, and model year 2005-2008 Pontiac G6 vehicles manufactured from May 26, 2004, through September 28, 2007, and equipped with 4-speed transmissions. The total number vehicles being recalled is now 1,131,113.

Consequence: If the transmission shift cable fractures while the vehicle is being driven, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver goes to stop and park the vehicle, despite selecting the ‘PARK’ position, the transmission may not be in ‘PARK.’ If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.

Remedy: GM will notify owners, and GM dealers will replace the shift cable assembly and mounting bracket, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact General Motors at 1-800-553-6000. GM's number for this recall is 14152.

14V153000 · Steering:electric Power Assist System

Mar 31, 2014

General Motors LLC (GM) is recalling certain model year 2004-2006 and 2008-2009 Chevrolet Malibu, 2004-2006 Malibu Maxx, 2009-2010 HHR (non-turbo), 2010 Cobalt, 2008-2009 Saturn Aura and 2004-2007 Ion, and 2005-2009 Pontiac G6. In the affected vehicles, there may be a sudden loss of electric power steering (EPS) assist that could occur at any time while driving.

Consequence & remedy

Consequence: If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will perform one of four bulletins. Parts are not currently available. GM expects to send an interim notification around May 28, 2014. When parts are available, owners will be mailed a second letter to come in to have the applicable bulletin applied. Bulletin 14115 covers model year 2004-2007 Saturn Ion, 2009-2010 Chevrolet HHR and 2010 Chevrolet Cobalts. Dealers will replace the EPS motor. Bulletin 14116 covers model year 2004-2006 Chevrolet Malibu and Malibu Maxx, 2005-2006 Pontiac G6 and 2008-2009 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from March 1, 2008, through June 27, 2008. Dealers will replace the torque sensor assembly. Bulletin 14117 covers model year 2008 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from February 1, 2008, through February 28, 2008. Dealers will replace the torque sensor assembly and EPS motor controller unit. Bulletin 14118 covers model year 2008 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from October 1, 2007, through January 31, 2008. Dealers will replace the EPS motor controller unit. The recall began on July 17, 2014. Owners may contact Chevrolet at 1-800-630-2438, Saturn at 1-800-553-6000, and Pontiac at 1-800-620-7668. GM's number for this recall is N140115. Note: GM bulletin number 14119 will be implemented for model year 2006-2008 and early production of 2009 Chevrolet HHR (non-turbo) and model year 2003 Saturn ION to provide EPS Motor replacement for the life of the vehicle.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

4

EA09004 · Turn Signal Lamps

Opened Mar 20, 2009 · Closed Aug 12, 2010

Status: closed (inferred from source dates) · Exterior Lighting:brake Lights; Exterior Lighting:headlights; Exterior Lighting:tail Lights; Exterior Lighting:turn Signal

GM designed the MY 2004 and 2005 Chevrolet Malibu and Malibu Maxx vehicles with a daytime running lamp (DRL) system that uses the same filament (the high power filament of a dual filament bulb) as the front turn signals.The high power filament operates at full battery voltage when functioning as a DRL.The DRL is illuminated whenever the headlamps are off, increasing the duty cycle of the front turn signal bulb.The MY 2003 and earlier Malibu vehicles (Malibu Maxx was not manufactured for sale in the U.S. prior to MY 2004) used a headlamp based design, operated at a reduced voltage, for the DRL function; GM reverted back to this design on the MY 2006 and later Malibu and Malibu Maxx vehicles. Filament based bulbs have a finite life (hours of illumination) for any given operating voltage.As a result, increasing the duty cycle of a bulb typically decreases the life span of the bulb.GM identified and addressed two front turn signal/DRL and rear turn signal bulb quality issues early in MY 2004 production, however vehicle warranty claims for failed bulbs continued to occur.To address the high warranty levels of bulb failures (90% of the warranty claims submitted to ODI by GM were bulb failures and 10% were socket failures), GM issued a technical service bulletin in March 2006 advising dealers to use a new specification of bulb when addressing service failures, and to also inspect the electrical sockets for thermal damage and replace if necessary.In June 2006 (after subject vehicle production ended) GM changed the turn signal bulb specification to that of the TSB bulb in vehicle production also.To date, ODI has not identified any allegations of crash, injury, or fire related to the alleged defect even though the subject vehicles have experienced 5 - 6 years of field exposure.ODI's analysis of consumer complaints, both VOQ and manufacturer, shows a declining trend.The warranty rate for turn signal bulb replacement is high however statistical analysis of the warranty data suggests that the majority of the original equipment bulbs have already been replaced.GM conducted a safety recall (06V-263) for MY 2004-2005 Cadillac XLR to replace the front turn signal/DRL bulbs and the electrical sockets.However GM advised that the turn signal/DRL bulbs/sockets on the subject vehicles differ from those on the recalled XLRs in several respects, including using bulb sockets with four electrical terminals as opposed to three, which improves the electrical connection, allows the bulb to operate at a lower temperature, and adds stability to the bulb in the socket; operating at a lower voltage, which increases vehicle bulb life; using vented headlamps, which allows bulbs to run cooler than those installed in a non-vented XLR headlamp; and using a clear bulb, which runs cooler than the amber bulbs installed on the XLR.Additionally, the warranty claim level related to subject vehicle sockets is unremarkable compared to other defect investigations into defective socket assemblies.A safety-related defect trend has not been identified at this time.Further use of agency resources does not appear to be warranted.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will take further action if warranted by the circumstances.See attached report for further information.

Additional source detail variants (4)

Exterior Lighting:brake Lights

GM designed the MY 2004 and 2005 Chevrolet Malibu and Malibu Maxx vehicles with a daytime running lamp (DRL) system that uses the same filament (the high power filament of a dual filament bulb) as the front turn signals.The high power filament operates at full battery voltage when functioning as a DRL.The DRL is illuminated whenever the headlamps are off, increasing the duty cycle of the front turn signal bulb.The MY 2003 and earlier Malibu vehicles (Malibu Maxx was not manufactured for sale in the U.S. prior to MY 2004) used a headlamp based design, operated at a reduced voltage, for the DRL function; GM reverted back to this design on the MY 2006 and later Malibu and Malibu Maxx vehicles. Filament based bulbs have a finite life (hours of illumination) for any given operating voltage.As a result, increasing the duty cycle of a bulb typically decreases the life span of the bulb.GM identified and addressed two front turn signal/DRL and rear turn signal bulb quality issues early in MY 2004 production, however vehicle warranty claims for failed bulbs continued to occur.To address the high warranty levels of bulb failures (90% of the warranty claims submitted to ODI by GM were bulb failures and 10% were socket failures), GM issued a technical service bulletin in March 2006 advising dealers to use a new specification of bulb when addressing service failures, and to also inspect the electrical sockets for thermal damage and replace if necessary.In June 2006 (after subject vehicle production ended) GM changed the turn signal bulb specification to that of the TSB bulb in vehicle production also.To date, ODI has not identified any allegations of crash, injury, or fire related to the alleged defect even though the subject vehicles have experienced 5 - 6 years of field exposure.ODI's analysis of consumer complaints, both VOQ and manufacturer, shows a declining trend.The warranty rate for turn signal bulb replacement is high however statistical analysis of the warranty data suggests that the majority of the original equipment bulbs have already been replaced.GM conducted a safety recall (06V-263) for MY 2004-2005 Cadillac XLR to replace the front turn signal/DRL bulbs and the electrical sockets.However GM advised that the turn signal/DRL bulbs/sockets on the subject vehicles differ from those on the recalled XLRs in several respects, including using bulb sockets with four electrical terminals as opposed to three, which improves the electrical connection, allows the bulb to operate at a lower temperature, and adds stability to the bulb in the socket; operating at a lower voltage, which increases vehicle bulb life; using vented headlamps, which allows bulbs to run cooler than those installed in a non-vented XLR headlamp; and using a clear bulb, which runs cooler than the amber bulbs installed on the XLR.Additionally, the warranty claim level related to subject vehicle sockets is unremarkable compared to other defect investigations into defective socket assemblies.A safety-related defect trend has not been identified at this time.Further use of agency resources does not appear to be warranted.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will take further action if warranted by the circumstances.See attached report for further information.

Exterior Lighting:headlights

GM designed the MY 2004 and 2005 Chevrolet Malibu and Malibu Maxx vehicles with a daytime running lamp (DRL) system that uses the same filament (the high power filament of a dual filament bulb) as the front turn signals.The high power filament operates at full battery voltage when functioning as a DRL.The DRL is illuminated whenever the headlamps are off, increasing the duty cycle of the front turn signal bulb.The MY 2003 and earlier Malibu vehicles (Malibu Maxx was not manufactured for sale in the U.S. prior to MY 2004) used a headlamp based design, operated at a reduced voltage, for the DRL function; GM reverted back to this design on the MY 2006 and later Malibu and Malibu Maxx vehicles. Filament based bulbs have a finite life (hours of illumination) for any given operating voltage.As a result, increasing the duty cycle of a bulb typically decreases the life span of the bulb.GM identified and addressed two front turn signal/DRL and rear turn signal bulb quality issues early in MY 2004 production, however vehicle warranty claims for failed bulbs continued to occur.To address the high warranty levels of bulb failures (90% of the warranty claims submitted to ODI by GM were bulb failures and 10% were socket failures), GM issued a technical service bulletin in March 2006 advising dealers to use a new specification of bulb when addressing service failures, and to also inspect the electrical sockets for thermal damage and replace if necessary.In June 2006 (after subject vehicle production ended) GM changed the turn signal bulb specification to that of the TSB bulb in vehicle production also.To date, ODI has not identified any allegations of crash, injury, or fire related to the alleged defect even though the subject vehicles have experienced 5 - 6 years of field exposure.ODI's analysis of consumer complaints, both VOQ and manufacturer, shows a declining trend.The warranty rate for turn signal bulb replacement is high however statistical analysis of the warranty data suggests that the majority of the original equipment bulbs have already been replaced.GM conducted a safety recall (06V-263) for MY 2004-2005 Cadillac XLR to replace the front turn signal/DRL bulbs and the electrical sockets.However GM advised that the turn signal/DRL bulbs/sockets on the subject vehicles differ from those on the recalled XLRs in several respects, including using bulb sockets with four electrical terminals as opposed to three, which improves the electrical connection, allows the bulb to operate at a lower temperature, and adds stability to the bulb in the socket; operating at a lower voltage, which increases vehicle bulb life; using vented headlamps, which allows bulbs to run cooler than those installed in a non-vented XLR headlamp; and using a clear bulb, which runs cooler than the amber bulbs installed on the XLR.Additionally, the warranty claim level related to subject vehicle sockets is unremarkable compared to other defect investigations into defective socket assemblies.A safety-related defect trend has not been identified at this time.Further use of agency resources does not appear to be warranted.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will take further action if warranted by the circumstances.See attached report for further information.

Exterior Lighting:tail Lights

GM designed the MY 2004 and 2005 Chevrolet Malibu and Malibu Maxx vehicles with a daytime running lamp (DRL) system that uses the same filament (the high power filament of a dual filament bulb) as the front turn signals.The high power filament operates at full battery voltage when functioning as a DRL.The DRL is illuminated whenever the headlamps are off, increasing the duty cycle of the front turn signal bulb.The MY 2003 and earlier Malibu vehicles (Malibu Maxx was not manufactured for sale in the U.S. prior to MY 2004) used a headlamp based design, operated at a reduced voltage, for the DRL function; GM reverted back to this design on the MY 2006 and later Malibu and Malibu Maxx vehicles. Filament based bulbs have a finite life (hours of illumination) for any given operating voltage.As a result, increasing the duty cycle of a bulb typically decreases the life span of the bulb.GM identified and addressed two front turn signal/DRL and rear turn signal bulb quality issues early in MY 2004 production, however vehicle warranty claims for failed bulbs continued to occur.To address the high warranty levels of bulb failures (90% of the warranty claims submitted to ODI by GM were bulb failures and 10% were socket failures), GM issued a technical service bulletin in March 2006 advising dealers to use a new specification of bulb when addressing service failures, and to also inspect the electrical sockets for thermal damage and replace if necessary.In June 2006 (after subject vehicle production ended) GM changed the turn signal bulb specification to that of the TSB bulb in vehicle production also.To date, ODI has not identified any allegations of crash, injury, or fire related to the alleged defect even though the subject vehicles have experienced 5 - 6 years of field exposure.ODI's analysis of consumer complaints, both VOQ and manufacturer, shows a declining trend.The warranty rate for turn signal bulb replacement is high however statistical analysis of the warranty data suggests that the majority of the original equipment bulbs have already been replaced.GM conducted a safety recall (06V-263) for MY 2004-2005 Cadillac XLR to replace the front turn signal/DRL bulbs and the electrical sockets.However GM advised that the turn signal/DRL bulbs/sockets on the subject vehicles differ from those on the recalled XLRs in several respects, including using bulb sockets with four electrical terminals as opposed to three, which improves the electrical connection, allows the bulb to operate at a lower temperature, and adds stability to the bulb in the socket; operating at a lower voltage, which increases vehicle bulb life; using vented headlamps, which allows bulbs to run cooler than those installed in a non-vented XLR headlamp; and using a clear bulb, which runs cooler than the amber bulbs installed on the XLR.Additionally, the warranty claim level related to subject vehicle sockets is unremarkable compared to other defect investigations into defective socket assemblies.A safety-related defect trend has not been identified at this time.Further use of agency resources does not appear to be warranted.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will take further action if warranted by the circumstances.See attached report for further information.

Exterior Lighting:turn Signal

GM designed the MY 2004 and 2005 Chevrolet Malibu and Malibu Maxx vehicles with a daytime running lamp (DRL) system that uses the same filament (the high power filament of a dual filament bulb) as the front turn signals.The high power filament operates at full battery voltage when functioning as a DRL.The DRL is illuminated whenever the headlamps are off, increasing the duty cycle of the front turn signal bulb.The MY 2003 and earlier Malibu vehicles (Malibu Maxx was not manufactured for sale in the U.S. prior to MY 2004) used a headlamp based design, operated at a reduced voltage, for the DRL function; GM reverted back to this design on the MY 2006 and later Malibu and Malibu Maxx vehicles. Filament based bulbs have a finite life (hours of illumination) for any given operating voltage.As a result, increasing the duty cycle of a bulb typically decreases the life span of the bulb.GM identified and addressed two front turn signal/DRL and rear turn signal bulb quality issues early in MY 2004 production, however vehicle warranty claims for failed bulbs continued to occur.To address the high warranty levels of bulb failures (90% of the warranty claims submitted to ODI by GM were bulb failures and 10% were socket failures), GM issued a technical service bulletin in March 2006 advising dealers to use a new specification of bulb when addressing service failures, and to also inspect the electrical sockets for thermal damage and replace if necessary.In June 2006 (after subject vehicle production ended) GM changed the turn signal bulb specification to that of the TSB bulb in vehicle production also.To date, ODI has not identified any allegations of crash, injury, or fire related to the alleged defect even though the subject vehicles have experienced 5 - 6 years of field exposure.ODI's analysis of consumer complaints, both VOQ and manufacturer, shows a declining trend.The warranty rate for turn signal bulb replacement is high however statistical analysis of the warranty data suggests that the majority of the original equipment bulbs have already been replaced.GM conducted a safety recall (06V-263) for MY 2004-2005 Cadillac XLR to replace the front turn signal/DRL bulbs and the electrical sockets.However GM advised that the turn signal/DRL bulbs/sockets on the subject vehicles differ from those on the recalled XLRs in several respects, including using bulb sockets with four electrical terminals as opposed to three, which improves the electrical connection, allows the bulb to operate at a lower temperature, and adds stability to the bulb in the socket; operating at a lower voltage, which increases vehicle bulb life; using vented headlamps, which allows bulbs to run cooler than those installed in a non-vented XLR headlamp; and using a clear bulb, which runs cooler than the amber bulbs installed on the XLR.Additionally, the warranty claim level related to subject vehicle sockets is unremarkable compared to other defect investigations into defective socket assemblies.A safety-related defect trend has not been identified at this time.Further use of agency resources does not appear to be warranted.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will take further action if warranted by the circumstances.See attached report for further information.

PE08062 · Turn Signal Lamps

Opened Oct 21, 2008 · Closed Mar 20, 2009

Status: closed (inferred from source dates) · Exterior Lighting:tail Lights; Exterior Lighting:turn Signal

THE SUBJECT VEHICLES MAY EXPERIENCE LOSS OF FUNCTION OF ONE OR MORE OF THE PARK, TURN, STOP OR DAYTIME RUNNING LAMPS (DRL).FAILURE OF THE BULB MAY ALSO INCLUDE DISCOLORATION (HEAT DAMAGE) TO THE BULB SOCKET.GENERAL MOTORS (GM) TECHNICAL SERVICE BULLETIN (TSB) NUMBER 06-08-42-004C INSTRUCTS TECHNICIANS TO EXAMINE THE LAMP HOUSING FOR SIGNS OF DISCOLORATION AND TO REPLACE THE BULBS AND OR SOCKETS DEPENDING ON THE SEVERITY OF THE DISCOLORATION AND THE CONDITION OF THE BULBS AND SOCKETS.THE SCOPE OF INVESTIGATION IN THE PRELIMINARY EVALUATION (PE08-062) WAS THE 2004 MALIBU/MAXX.HOWEVER, THE AGENCY EVALUATED GM'S WARRANTY DATA WHICH INDICATES THAT THE 2005 MODEL YEAR (MY) MALIBU AND MALIBU MAXX VEHICLES ARE ALSO AFFECTED BY THIS CONDITION.THIS INVESTIGATION IS UPGRADED TO AN ENGINEERING ANALYSIS (EA09-004).

Additional source detail variants (2)

Exterior Lighting:tail Lights

THE SUBJECT VEHICLES MAY EXPERIENCE LOSS OF FUNCTION OF ONE OR MORE OF THE PARK, TURN, STOP OR DAYTIME RUNNING LAMPS (DRL).FAILURE OF THE BULB MAY ALSO INCLUDE DISCOLORATION (HEAT DAMAGE) TO THE BULB SOCKET.GENERAL MOTORS (GM) TECHNICAL SERVICE BULLETIN (TSB) NUMBER 06-08-42-004C INSTRUCTS TECHNICIANS TO EXAMINE THE LAMP HOUSING FOR SIGNS OF DISCOLORATION AND TO REPLACE THE BULBS AND OR SOCKETS DEPENDING ON THE SEVERITY OF THE DISCOLORATION AND THE CONDITION OF THE BULBS AND SOCKETS.THE SCOPE OF INVESTIGATION IN THE PRELIMINARY EVALUATION (PE08-062) WAS THE 2004 MALIBU/MAXX.HOWEVER, THE AGENCY EVALUATED GM'S WARRANTY DATA WHICH INDICATES THAT THE 2005 MODEL YEAR (MY) MALIBU AND MALIBU MAXX VEHICLES ARE ALSO AFFECTED BY THIS CONDITION.THIS INVESTIGATION IS UPGRADED TO AN ENGINEERING ANALYSIS (EA09-004).

Exterior Lighting:turn Signal

THE SUBJECT VEHICLES MAY EXPERIENCE LOSS OF FUNCTION OF ONE OR MORE OF THE PARK, TURN, STOP OR DAYTIME RUNNING LAMPS (DRL).FAILURE OF THE BULB MAY ALSO INCLUDE DISCOLORATION (HEAT DAMAGE) TO THE BULB SOCKET.GENERAL MOTORS (GM) TECHNICAL SERVICE BULLETIN (TSB) NUMBER 06-08-42-004C INSTRUCTS TECHNICIANS TO EXAMINE THE LAMP HOUSING FOR SIGNS OF DISCOLORATION AND TO REPLACE THE BULBS AND OR SOCKETS DEPENDING ON THE SEVERITY OF THE DISCOLORATION AND THE CONDITION OF THE BULBS AND SOCKETS.THE SCOPE OF INVESTIGATION IN THE PRELIMINARY EVALUATION (PE08-062) WAS THE 2004 MALIBU/MAXX.HOWEVER, THE AGENCY EVALUATED GM'S WARRANTY DATA WHICH INDICATES THAT THE 2005 MODEL YEAR (MY) MALIBU AND MALIBU MAXX VEHICLES ARE ALSO AFFECTED BY THIS CONDITION.THIS INVESTIGATION IS UPGRADED TO AN ENGINEERING ANALYSIS (EA09-004).

EA04018 · Loss Of Electric Power Steering

Opened Jul 1, 2004 · Closed May 10, 2005

Status: closed (inferred from source dates) · Steering; Steering:electric Power Assist System

IN PERFORMING THIS ENGINEERING ANALYSIS, ODI DETERMINED THAT THE ELECTRIC POWER STEERING SYSTEM IN THE SUBJECT VEHICLES CAN MALFUNCTION OR FAIL, CAUSING THE DRIVER TO LOSE POWER STEERING ASSISTANCE; HOWEVER, DUE TO THE FOLLOWING REASONS, ODI HAS DECIDED THAT FURTHER EXPENDITURE OF AGENCY RESOURCES ON THIS INVESTIGATION IS NOT WARRANTED AT THIS TIME: - GM ISSUED CUSTOMER SATISFACTION CAMPAIGN (CSC) 04050A INDECEMBER 2004 TO ADDRESS THE ALLEGED DEFECT IN APPROXIMATELY58,700 SUBJECT VEHICLES, ENCOMPASSING AT LEAST 97 PERCENT OF THECOMPLAINT AND WARRANTY CLAIMS POPULATION.VEHICLES OUTSIDE THECSC 04050A POPULATION CONTAIN A NEWLY DESIGNED TORQUE ANDPOSITION SENSOR AND HAVE EXPERIENCED A RELATIVELY LOW COMPLAINTRATE.THIS CUSTOMER SATISFACTION CAMPAIGN PRESENTLY HAS ACOMPLETION RATE OF 52%. - THE IMPACT ON THE DRIVER?S ABILITY TO CONTROL THESE RELATIVELYSMALL AND LIGHT VEHICLES WAS LIMITED.VRTC TEST ENGINEERS WEREUNABLE TO INDUCE A FAILURE MODE THAT WOULD CAUSE THE EPS TOSUBSTANTIALLY LIMIT THE DRIVER?S ABILITY TO TURN THE VEHICLE IN APARTICULAR DIRECTION OR TO PROVIDE THE DRIVER WITH UNINTENDEDPOWER ASSISTANCE.- THERE IS NO RISK OF FIRE.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED BY THE CIRCUMSTANCES.(FOR FURTHER DETAILS SEE ATTACHED ENGINEERING ANALYSIS (EA04-018)CLOSING REPORT.)

Additional source detail variants (2)

Steering:electric Power Assist System

IN PERFORMING THIS ENGINEERING ANALYSIS, ODI DETERMINED THAT THE ELECTRIC POWER STEERING SYSTEM IN THE SUBJECT VEHICLES CAN MALFUNCTION OR FAIL, CAUSING THE DRIVER TO LOSE POWER STEERING ASSISTANCE; HOWEVER, DUE TO THE FOLLOWING REASONS, ODI HAS DECIDED THAT FURTHER EXPENDITURE OF AGENCY RESOURCES ON THIS INVESTIGATION IS NOT WARRANTED AT THIS TIME: - GM ISSUED CUSTOMER SATISFACTION CAMPAIGN (CSC) 04050A INDECEMBER 2004 TO ADDRESS THE ALLEGED DEFECT IN APPROXIMATELY58,700 SUBJECT VEHICLES, ENCOMPASSING AT LEAST 97 PERCENT OF THECOMPLAINT AND WARRANTY CLAIMS POPULATION.VEHICLES OUTSIDE THECSC 04050A POPULATION CONTAIN A NEWLY DESIGNED TORQUE ANDPOSITION SENSOR AND HAVE EXPERIENCED A RELATIVELY LOW COMPLAINTRATE.THIS CUSTOMER SATISFACTION CAMPAIGN PRESENTLY HAS ACOMPLETION RATE OF 52%. - THE IMPACT ON THE DRIVER?S ABILITY TO CONTROL THESE RELATIVELYSMALL AND LIGHT VEHICLES WAS LIMITED.VRTC TEST ENGINEERS WEREUNABLE TO INDUCE A FAILURE MODE THAT WOULD CAUSE THE EPS TOSUBSTANTIALLY LIMIT THE DRIVER?S ABILITY TO TURN THE VEHICLE IN APARTICULAR DIRECTION OR TO PROVIDE THE DRIVER WITH UNINTENDEDPOWER ASSISTANCE.- THERE IS NO RISK OF FIRE.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED BY THE CIRCUMSTANCES.(FOR FURTHER DETAILS SEE ATTACHED ENGINEERING ANALYSIS (EA04-018)CLOSING REPORT.)

Steering

IN PERFORMING THIS ENGINEERING ANALYSIS, ODI DETERMINED THAT THE ELECTRIC POWER STEERING SYSTEM IN THE SUBJECT VEHICLES CAN MALFUNCTION OR FAIL, CAUSING THE DRIVER TO LOSE POWER STEERING ASSISTANCE; HOWEVER, DUE TO THE FOLLOWING REASONS, ODI HAS DECIDED THAT FURTHER EXPENDITURE OF AGENCY RESOURCES ON THIS INVESTIGATION IS NOT WARRANTED AT THIS TIME: - GM ISSUED CUSTOMER SATISFACTION CAMPAIGN (CSC) 04050A INDECEMBER 2004 TO ADDRESS THE ALLEGED DEFECT IN APPROXIMATELY58,700 SUBJECT VEHICLES, ENCOMPASSING AT LEAST 97 PERCENT OF THECOMPLAINT AND WARRANTY CLAIMS POPULATION.VEHICLES OUTSIDE THECSC 04050A POPULATION CONTAIN A NEWLY DESIGNED TORQUE ANDPOSITION SENSOR AND HAVE EXPERIENCED A RELATIVELY LOW COMPLAINTRATE.THIS CUSTOMER SATISFACTION CAMPAIGN PRESENTLY HAS ACOMPLETION RATE OF 52%. - THE IMPACT ON THE DRIVER?S ABILITY TO CONTROL THESE RELATIVELYSMALL AND LIGHT VEHICLES WAS LIMITED.VRTC TEST ENGINEERS WEREUNABLE TO INDUCE A FAILURE MODE THAT WOULD CAUSE THE EPS TOSUBSTANTIALLY LIMIT THE DRIVER?S ABILITY TO TURN THE VEHICLE IN APARTICULAR DIRECTION OR TO PROVIDE THE DRIVER WITH UNINTENDEDPOWER ASSISTANCE.- THERE IS NO RISK OF FIRE.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED BY THE CIRCUMSTANCES.(FOR FURTHER DETAILS SEE ATTACHED ENGINEERING ANALYSIS (EA04-018)CLOSING REPORT.)

PE04031 · Loss Of Electric Power Steering

Opened Mar 30, 2004 · Closed Jul 1, 2004

Status: closed (inferred from source dates) · Steering; Steering:electric Power Assist System

ODI OPENED PE04-031 BASED ON EIGHT REPORTS OF ALLEGED POWER STEERING FAILURE IN THE SUBJECT VEHICLES.THE COMPLAINTS ALLEGE THAT THE DRIVER SUDDENLY LOST ALL ELECTRIC POWER STEERING ASSISTANCE WITHOUT WARNING MAKING THE VEHICLE DIFFICULT TO STEER. THE SUBJECT VEHICLE UTILIZES AN ELECTRIC POWER STEERING ASSIST SYSTEM (EPS) THAT PROVIDES VARIABLE STEERING ASSISTANCE BASED ON STEERING WHEEL TORQUE, STEERING WHEEL POSTION, AND VEHICLE SPEED.GENERAL MOTORS DOCUMENTS IDENTIFIED THE FOLLOWING TWO FACTORS THAT CONTRIBUTED TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES: A.CONTAMINATION OF THE TORQUE AND POSITION SENSOR FROM THESEPARATION OF GREASE APPLIED TO THE STEERING COLUMN ASSEMBLY. B.ELECTRICAL NOISE GENERATED ON THE POWER AND GROUND SLIP RING SURFACES OF THE TORQUE AND POSITION SENSOR.THE NOISE IS GENERATED AS THE SENSOR CONTACT BRUSHES MOVE ALONG THE SLIP RING SURFACES WHEN THE STEERING WHEEL IS ROTATED.ODI'S ANALYSIS SHOWED FAILURERATES THAT ARE OF CONCERN TO ODI AND INDICATED THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES. THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.

Additional source detail variants (2)

Steering:electric Power Assist System

ODI OPENED PE04-031 BASED ON EIGHT REPORTS OF ALLEGED POWER STEERING FAILURE IN THE SUBJECT VEHICLES.THE COMPLAINTS ALLEGE THAT THE DRIVER SUDDENLY LOST ALL ELECTRIC POWER STEERING ASSISTANCE WITHOUT WARNING MAKING THE VEHICLE DIFFICULT TO STEER. THE SUBJECT VEHICLE UTILIZES AN ELECTRIC POWER STEERING ASSIST SYSTEM (EPS) THAT PROVIDES VARIABLE STEERING ASSISTANCE BASED ON STEERING WHEEL TORQUE, STEERING WHEEL POSTION, AND VEHICLE SPEED.GENERAL MOTORS DOCUMENTS IDENTIFIED THE FOLLOWING TWO FACTORS THAT CONTRIBUTED TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES: A.CONTAMINATION OF THE TORQUE AND POSITION SENSOR FROM THESEPARATION OF GREASE APPLIED TO THE STEERING COLUMN ASSEMBLY. B.ELECTRICAL NOISE GENERATED ON THE POWER AND GROUND SLIP RING SURFACES OF THE TORQUE AND POSITION SENSOR.THE NOISE IS GENERATED AS THE SENSOR CONTACT BRUSHES MOVE ALONG THE SLIP RING SURFACES WHEN THE STEERING WHEEL IS ROTATED.ODI'S ANALYSIS SHOWED FAILURERATES THAT ARE OF CONCERN TO ODI AND INDICATED THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES. THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.

Steering

ODI OPENED PE04-031 BASED ON EIGHT REPORTS OF ALLEGED POWER STEERING FAILURE IN THE SUBJECT VEHICLES.THE COMPLAINTS ALLEGE THAT THE DRIVER SUDDENLY LOST ALL ELECTRIC POWER STEERING ASSISTANCE WITHOUT WARNING MAKING THE VEHICLE DIFFICULT TO STEER. THE SUBJECT VEHICLE UTILIZES AN ELECTRIC POWER STEERING ASSIST SYSTEM (EPS) THAT PROVIDES VARIABLE STEERING ASSISTANCE BASED ON STEERING WHEEL TORQUE, STEERING WHEEL POSTION, AND VEHICLE SPEED.GENERAL MOTORS DOCUMENTS IDENTIFIED THE FOLLOWING TWO FACTORS THAT CONTRIBUTED TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES: A.CONTAMINATION OF THE TORQUE AND POSITION SENSOR FROM THESEPARATION OF GREASE APPLIED TO THE STEERING COLUMN ASSEMBLY. B.ELECTRICAL NOISE GENERATED ON THE POWER AND GROUND SLIP RING SURFACES OF THE TORQUE AND POSITION SENSOR.THE NOISE IS GENERATED AS THE SENSOR CONTACT BRUSHES MOVE ALONG THE SLIP RING SURFACES WHEN THE STEERING WHEEL IS ROTATED.ODI'S ANALYSIS SHOWED FAILURERATES THAT ARE OF CONCERN TO ODI AND INDICATED THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES. THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.