2013 Chevrolet Malibu Eco

GOT IN CAR & PUSHED THE PASSENGER WINDOW BUTTON DRIVER SIDE, WINDOW DID NOT GO DOWN, REACHED OVER TO THE PASSENGER SIDE & DID NOT GO DOWN. WENT TO DEALER & TRIED TO GET A REP TO COME TO THE CAR BEFORE I SHUT IT OFF BUT COULDN'T SO I TURNED OFF CAR & GOT A REP, WHEN WE GOT TO THE CAR AND TURNED IT ON THE WINDOW WORKED. THEY SAID BRING IT BACK WHEN IT'S NOT WORKING. I LEFT, GOT TO WHERE I WAS GOING, IT WOULD NOT ROLL UP. IT HAPPENED PERIODICALLY OVER TIME. FINALLY I WAS ABLE TO GET IT TO SERVICE & A REP WITNESSED THE WINDOW NOT WORKING. THEY FOUND A SHORT IN THE WINDOW SWITCH & REPLACED THE SWITCH W/2025110 .2 DIAG. WHATEVER THAT IS. IT IS STILL NOT WORKING RIGHT, TO THIS DAY. ON 2/14/15 I CALLED WALDORF SERVICE ABOUT THE PROBLEM WITH THE WINDOW, VOLTAGE FLUCTUATING FROM 11.43 TO 14.45, THE BATTERY CHARGE INDICATOR IS LOW MOST OF THE TIME & MY CAR WAS MAKING SICK AIRPLANE NOISES. I WAS TOLD THAT THEY WERE BUSY & THAT I WOULD GET A CALL BACK. HOWEVER THEY DID NOT, SO I TOOK THE CAR TO CHEVY ON 2/23/15 AND REPEATED THE ABOVE ISSUES AND HAD AN ADDED ISSUE CAR RADIO STAYED ON WHILE THE KEY WAS OUT OF THE IGNITION, BOTH CAR DOORS WERE OPEN. I HAVE A VIDEO OF THE INCIDENT. THEY ASKED ME TO LEAVE THE CAR SO I DID. I WAS TOLD THAT THE FLUCTUATING WAS NORMAL & THAT HYBRID/ECO VEHICLES MAKE THAT NOISE. I HAD TO TAKE IT BACK ON 3/20/15, THE NOISE WAS UNBEARABLE. I WAS TOLD I HAD TO WAIT ABOUT 15 MINUTES, I SAID I WILL WAIT. I WENT BACK TO MY CAR AND TURNED IT ON, NOT 3 MINS LATER A REP CAME OUT & SAID I HEAR IT, IT IS LOUD, SOMETHING IS WRONG. I FOUND OUT ON 3/22 THAT IT IS THE HYBRID MOTOR. WAS PROMISED IT BACK 3/24, THEY STILL HAVE IT. THEY WAITED UNTIL MY WARRANTY EXPIRED. ITS COVERED BUT NOT THE RENTAL CAR. I HAVE TO PAY FOR ALL BUT POSSIBLY 3 DAYS. I STILL HAVE TO FIGHT FOR REPAIRS TO MY PASSENGER WINDOW. I THINK I HAVE AN ELECTRICAL ISSUE. *TR

TL* THE CONTACT OWNS A 2013 CHEVROLET MALIBU ECO. THE CONTACT STATED THAT THE SERVICE ENGINE LIGHT ILLUMINATED AND NOTICED A BURNING ODOR COMING FROM THE REAR TRUNK AREA NEAR THE ECO BATTERY. THE VEHICLE STALLED SEVERAL TIMES, BUT THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO CLEARED THE CODE, BUT DID NOT PROVIDE A SPECIFIC DIAGNOSIS FOR THE FAILURE. THE FAILURE RECURRED AND THE ODOR COULD STILL BE DETECTED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V173000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR FURTHER INSPECTION AND DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.

AROUND THE TIME I BOUGHT THE CAR, ON 11/30/12 AT 5812 MILES, UNKNOWN TO ME THE CAR HAD A CONCERN OF LOSS OF BATTERY CHARGE WHICH CALLED FOR AN INSPECTION OF THE GENERATOR CONTROL MODULE. SO A GEN CONTROL MODULE PERFORMANCE TEST PER RECALL WAS PERFORMED. IN MAY OF 2013, I STOPPED AT RED TRAFFIC LIGHT AND THE ENGINE WAS IDLING, WHEN I PROCEEDED TO ACCELERATE BY PLACING MY FOOT ON THE GAS PEDAL AT THE GREEN LIGHT, THE VEHICLE SHUT OFF ON ME. THIS HAD NOTHING TO DO WITH THE AUTOMATIC SHUT-OFF THAT CONSERVES ENERGY. ON 6/24/13 AT 14006 MILES, I TRIED TO GET THEM TO DO A DIAGNOSTICS AND I DON'T THINK THEY DID A DIAGNOSTICS EVEN THOUGH I WAS STILL UNDER BUMPER-TO-BUMPER AND POWERTRAIN WARRANTY. THEY SUGGESTED A TEST DRIVE WITH A MECHANIC FOREMAN TO SEE IF THE ISSUE WOULD PRESENT ITSELF AGAIN. THE ISSUE DID NOT OCCUR AGAIN. IN JULY OF 2013, I THEN COMPLAINED THAT THE CAR HAD POOR ENGINE ACCELERATION ENTERING ONTO A HIGHWAY AND TOOK IT IN FOR SERVICE AT 14810 MILES. THEY DID A R&R ECM RECALIBRATE CONTROLLER PROGRAM. ON JULY 26, 2014, I DROVE EARLIER IN THE DAY FOR QUITE A FEW HOURS THROUGH THE CITY AND A LITTLE ON THE HIGHWAY. I ACCELERATED ONCE ON THE HIGHWAY AT WHICH THE ISSUE OF ACCELERATION PRESENTED ITSELF AGAIN. AT 38,548 MILES, THE FOLLOWING MESSAGES WAS SHOWN ON MY DASHBOARD: 1. BATTERY SERVICE NEEDED 2. POWER STEERING SERVICE NEEDED I THEN CALLED ONSTAR AND I ASKED THEM TO DO A DIAGNOSTICS AND THEY GAVE ME THE FOLLOWING MESSAGES: 3. ENGINE CONTROL MODULE CRUISE CONTROL SYSTEM NOT PERFORMING AS EXPECTED. (P155A) 4. POWERTRAIN SYSTEM HAS DETECTED MALFUNCTION RELATED TO CRUISE CONTROL SYSTEM. CRUISE CONTROL DISABLED. (C0800) 5. POWERTRAIN SYSTEM HAS DETECTED MALFUNCTION RELATED TO TRANSMISSION. THE CHECK ENGINE LIGHT WILL NOT ILLUMINATE. VEHICLE PERFORMANCE AND SHIFT BEHAVIOR MAY BE AFFECTED. TOP SHIFT FEATURE WILL BE DISABLED IF EQUIPPED. (P0826) *JS

I PURCHASED THIS VEHICLE ON FEBRUARY 7, 2013. BEFORE DRIVING OFF OF THE DEALER LOT, WE ASKED WHY AN AIRBAG LIGHT WAS FLASHING. THE DEALERSHIP ASSURED US IT WAS FINE AND DID NOT LOOK INTO IT. THEY LET US DRIVE THE CAR HOME. AFTER ABOUT A WEEK OF THE LIGHT CONTINUING TO FLASH AND THE CAR NOT RECOGNIZING THAT MY HUSBAND WAS IN THE PASSENGER SEAT AND TURNING THE PASSENGER AIRBAG ON, WE DECIDED TO TAKE IT INTO THE LOCAL DEALERSHIP TO GET IT CHECKED OUT. UPON TAKING IT THERE, WE LEARNED THAT THERE HAD BEEN AN ACTIVE RECALL ON MY CAR WITH THE AIRBAG POTENTIALLY BEING ABLE TO DEPLOY IF THE CAR BRAKED TOO HARD. SO WE FOUND OUT WE WERE SOLD THE CAR WITH AN ACTIVE RECALL AND IT WAS NOT FIXED BEFORE PURCHASE. AFTER THIS FIRST INCIDENT ON THE DAY I BOUGHT IT, THERE HAS BEEN NOTHING BUT PROBLEMS. THE GCM RECALLED, THE WIRING HARNESS RECALLED, BOTH WHICH COULD START A FIRE, I HAVE STEADILY LOST GAS MILEAGE AND NOW AVERAGE ONLY 26 MPG, IF I'M LUCKY, NOT THE 37-40 ADVERSTISED, THERE IS A BUZZING NOISE WHEN TRYING TO GO IN AND OUT OF ECO MODE, WHICH THE DEALERSHIP ASSURED US WAS "PROBABLY NORMAL", AND NOW THERE IS SOME KIND OF SMOKE COMING OUT OF THE VENTS AND MOISTURE ALL OVER THE DRIVER SIDE FLOOR MAT. WE HAVE ALSO RECENTLY FOUND OUT THAT THIS MODEL WAS DISCONTINUED AFTER ONLY ONE YEAR. IN SPITE OF THIS, CHEVY WILL NOT DO ANYTHING ABOUT IT, BUT OFFER TO HELP US TRADE IT IN, AND EVEN THEN THEY WOULD NOT GIVE US WHAT THE CAR IS "WORTH". IN MY OPINION, IF CHEVY KNOWS THEY DID SOMETHING WRONG, THEY NEED TO TAKE CARE OF THEIR CUSTOMERS WHO BOUGHT THE WORTHLESS CARS TO BEGIN WITH. I AM A COMPLETELY DISSATISFIED CUSTOMER, YET THEY DON'T SEEM TO CARE, SO THEY HAVE NOW LOST NOT JUST ME AND MY HUSBAND AS CUSTOMERS, BUT ALSO FAMILY AND FRIENDS THAT HAVE HEARD OF OUR TERRIBLE AND UNSAFE EXPERIENCE. *JS

WE BOUGHT THIS VEHICLE USED WITH ONLY 5600 MILES AND HAS BEEN RUNNING FINE EXCEPT FOR SLIGHT SMELL IN REAR AREA. WE DROVE THE NIGHT BEFORE AND IT WAS OK, BUT THE NEXT MORNING THE BATTERY WAS ABSOLUTELY DEAD. NO LIGHTS, HORN, WIPERS, INTERIOR LIGHTS, GOT THE VEHICLE PUSHED OUT OF THE GARAGE BUT NO POWER BRAKES OR STEERING AND TRANSMISSION WAS LOCKED-UP. CALLED GM FOR ROAD ASSISTANCE AND CAR WAS JUMP STARTED. I LOOKED TO SEE PROBLEMS WITH THIS MODEL AND FOUND COMPLAINTS OF THIS SAME PROBLEM AND ALSO GOING DEAD WHILE DRIVING. BLOGS SAID THEY BROUGHT VEHICLES INTO DEALER AND THEY FOUND NOTHING, WHICH IS THE SAME ANSWER I WAS GIVEN OTHER THEN MY WIFE MUST OF LEFT THE DOOR OPEN. I REFUSED TO PICKED THE CAR UP TO THIS DATE AS WILL NOT HAVE MY WIFE DRIVE THIS VEHICLE IN FEAR THAT IT WILL GO DEAD WHILE DRIVING OR WILL NOT START AND BE STRANDED AT NIGHT. BLOGS STATED THAT THE GENERATOR CONTROL MODULE WAS THE CAUSE AND SEVERAL HAD TO HAVE THE MODULE REPLACED AGAIN. MY VEHICLE WAS ON A RECALL LIST AND THE DEALER STATED THE MODULE WAS REPLACED ONCE A YEAR AGO ( BEFORE 5600 MILES). THE DEALER STATED THE GM EXPERT SPECIALIST CHECKED AND FOUND NO CODES AND WOULD NOT AUTHORIZE A REPLACEMENT MODULE. I BET IF IT WERE ANY SENIOR EXECUTIVE AT GM OR THEIR SPOUSE DRIVING THIS CAR THAT IT WOULD BE REPLACED! I DO BELIEVE THERE IS A HISTORY HERE AND GM DOES NOT WANT TO LIVE UP TO ANOTHER ENGINEERING ERROR. *TR

ON MAY 9, 2014, MY CAR FAILED TO START AND THE CHECK ENGINE LIGHT CAME ON. I CALLED GM EMERGENCY VEHICLE ASSISTANCE TO JUMP START MY CAR AND DROVE TO THE DON MEALEY CHEVROLET IN CLERMONT FLORIDA, WHERE MY CAR HAS BEEN FOR 22 DAYS. DURING THIS TIME I HAVE QUESTIONED WHY A PART FOR RELATIVELY NEW CAR IS NOT AVAILABLE. I WAS NOT GIVEN A VALID REASON BY THE DEALERSHIP. I WENT ON LINE AND DISCOVERED THERE MAY HAVE BEEN A RECALL FOR MY CAR LAST YEAR. I WAS NEVER ADVISED ABOUT THIS RECALL EVEN THOUGH THE BAD PART (GENERATOR CONTROL MODULE) CAN CAUSE A FIRE IN THE TRUNK OR ENGINE STALLING. I AM VERY FRUSTRATED AND MORE IMPORTANT HAVE NO FAITH IN MY 2013 MALIBU ECO OR IN GENERAL MOTOR OR MY DEALERSHIP. PLEASE ADVISE MY RIGHTS.

TL* THE CONTACT OWNS A 2013 CHEVROLET MALIBU ECO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V173000 (ELECTRICAL SYSTEM) AND TOOK THE VEHICLE TO THE DEALER TO HAVE THE VEHICLE SERVICED. SEVERAL WEEKS AFTER THE REPAIRS, THE CONTACT HEARD AN ABNORMAL CRACKLING NOISE FROM TH TRUNK AREA. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE GENERATOR CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,578.

NEW CHEVY MALIBU 2013, CONTINUALLY FAILS TO RUN NORMAL. ELECTRIC SYSTEM AS WELL, AS ANY ELECTRONIC POWERED SYSTEMS TURN OFF WHILE "MID-DRIVING" RENDERING THE VEHICLE UNSAFE WITHOUT ANY GAUGE READOUTS AND OR LIGHTS AS WELL AS EXTERIOR LIGHTING. POTENTIALLY RENDERING DRIVERS( MY FAMILY) UNSAFE. VEHICLE HAS BEEN TAKEN BACK TO DEALER SHIP 4 TIMES TO HAVE "PART IN BATTERY" FIXED, AFTER EACH TIME VEHICLE RUNS FOR 1 WEEK AND FAILS AGAIN AS IT DID ON THE LATEST DATE 8 AUGUST 2013. *TR