WHILE DRIVING AND MAKING A LEFT TURN STEERING COLUMN LOCKED UP. DRIVER WAS NOT ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND HIT ANOTHER VEHICLE. UPON IMPACT, BOTH FRONTAL AIR BAGS DID NOT DEPLOY. DRIVER WAS NOT HURT. CONSUMER HAD VEHICLE TOWED TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE SHAFT INSIDE OF…
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WHILE DRIVING AND MAKING A LEFT TURN STEERING COLUMN LOCKED UP. DRIVER WAS NOT ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND HIT ANOTHER VEHICLE. UPON IMPACT, BOTH FRONTAL AIR BAGS DID NOT DEPLOY. DRIVER WAS NOT HURT. CONSUMER HAD VEHICLE TOWED TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE SHAFT INSIDE OF THE STEERING WHEEL NEEDED TO BE REPLACED. *AK
NHTSA ODI #10057781
140,187 miles · Jan 21, 2004
Steering
LETTER IN REFERENCE TO RECALL FOR CHEVY LUMINA WHICH HAS EXPERIENCED STEERING PROBLEMS. *PH THE ENTIRE STEERING UNIT HAD BECOME INOPERATIVE. THERE WAS A LOUD POP NOISE, SUDDENLY THE VEHICLE WAS NOT ABLE TO MAKE LEFT URNS. THE CONSUMER MADE REPAIRS TO THE PULLEY THAT WAS CONNECTED TO THE POWER STEERING UNIT. THE CONSUMER …
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LETTER IN REFERENCE TO RECALL FOR CHEVY LUMINA WHICH HAS EXPERIENCED STEERING PROBLEMS. *PH THE ENTIRE STEERING UNIT HAD BECOME INOPERATIVE. THERE WAS A LOUD POP NOISE, SUDDENLY THE VEHICLE WAS NOT ABLE TO MAKE LEFT URNS. THE CONSUMER MADE REPAIRS TO THE PULLEY THAT WAS CONNECTED TO THE POWER STEERING UNIT. THE CONSUMER WAS DRIVING DOWN THE ROAD WHEN POWER WAS LOST AGAIN. THE CONSUMER DISCOVERED THAT THE PULLEY WAS WOBBLY AND THE SERPENTINE BELT WAS FRIED. THE CONSUMER REQUESTED REIMBURSEMENT. *SC *JB
NHTSA ODI #10057319
92,000 miles · Dec 10, 2003
Steering
WHILE DRIVING, THE STEERING HAD BECOME DIFFICULT WHEN MAKING RIGHT AND LEFT HAND TURNS. THE DEALER WAS NOTIFIED AND STATED IT WAS POSSIBLY THE RACK AND PINION. *AK THE STEERING LOCKED. *SCC
NHTSA ODI #10046189
55,000 miles · Nov 17, 2003
Steering
WHILE DRIVING CONSUMER NOTICED THAT THE STEERING WHEEL BECAME STIFF AND VERY DIFFICULT TO TURN. VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO REPLACED THE STEERING RACK. *AK
NHTSA ODI #10048037
150,000 miles · Nov 12, 2003
Steering
WHEN A LEFT TURN WAS MADE, THE VEHICLE BECAME DIFFICULT TO STEER. (THE STEERING WHEEL HAD BECOME STIFF) AN INDEPENDENT MECHANIC WAS UNABLE TO FIND THE CAUSE OF THE PROBLEM. *AK THE CONSUMER STATED THE PROBLEM USUALLY HAPPENED AT LOW SPEEDS.*SCC *JB
NHTSA ODI #10044369
Mileage unknown · Nov 5, 2003
Steering
THE VEHICLE EXPERIENCED PROBLEMS WITH ITS RACK AND PINION SYSTEM. *MR *PH *NLM
NHTSA ODI #10046449
48,700 miles · Oct 27, 2003
Steering
WHILE MAKING A LEFT TURN THE STEERING LOCKED UP. THE CONSUMER TURNED THE STEERING WHEEL BACK AND FORWARD AND THE STEERING WHEEL UNLOCKED. THE SERVICE TECHNICIAN NOTICED THAT THE STEERING PUMP AND RACK. *SCC *JB
NHTSA ODI #10040525
Mileage unknown · Oct 26, 2003
Electrical SystemExterior LightingFuel System, Other
VEHICLE'S TENSIONER AND POWER STEERING FAILED.*MR THE TENSIONER FAILED IN THE DRIVEWAY. OTHER FAILED PARTS INCLUDES FUEL GAUGE, TURN SIGNAL SWITCH, AND ALTERNATOR ( NEW BATTERY REQUIRED AND VEHICLE WAS TOWED). THESE PARTS FAILED BETWEEN 36,500 MILES AND 42,000 MILES. CONSUMER DISAPPOINTED WITH THE LOW MILEAGE FAILURE…
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VEHICLE'S TENSIONER AND POWER STEERING FAILED.*MR THE TENSIONER FAILED IN THE DRIVEWAY. OTHER FAILED PARTS INCLUDES FUEL GAUGE, TURN SIGNAL SWITCH, AND ALTERNATOR ( NEW BATTERY REQUIRED AND VEHICLE WAS TOWED). THESE PARTS FAILED BETWEEN 36,500 MILES AND 42,000 MILES. CONSUMER DISAPPOINTED WITH THE LOW MILEAGE FAILURES OF HIS VEHICLE. *PH *NLM
NHTSA ODI #10044846
163,950 miles · Oct 21, 2003
Air BagsSteering
I HAVE A 97 CHEVROLET LUMINA AND STARTED EXPERIENCING STEERING TIGHTNESS WHEN TURNING LEFT. I HEARD ABOUT A RE-CALL SO I TOOK MY CAR TO THE CHEVROLET DEALER FOR HELP. I ASKED THEM IF THEY COULD CHECK THE LOWER PINION BEARING TO SEE IF THAT WAS THE PROBLEM. THEY TOLD ME THEY KNEW NOTHING ABOUT ANY RECALL AND SAID THAT MY POWER ST…
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I HAVE A 97 CHEVROLET LUMINA AND STARTED EXPERIENCING STEERING TIGHTNESS WHEN TURNING LEFT. I HEARD ABOUT A RE-CALL SO I TOOK MY CAR TO THE CHEVROLET DEALER FOR HELP. I ASKED THEM IF THEY COULD CHECK THE LOWER PINION BEARING TO SEE IF THAT WAS THE PROBLEM. THEY TOLD ME THEY KNEW NOTHING ABOUT ANY RECALL AND SAID THAT MY POWER STEERING PUMP WAS OUT. THEY COULDN'T GET THE PART FOR A WEEK. I WAS AFRAID TO CONTINUE DRIVING IT THE WAY IT WAS SO MY HUSBAND CHANGED THE PUMP. THERE WAS NO DIFFERENCE IN THE STEERING. I TOOK IT BACK TO THE DEALER, THEY SAID THE PUMP WAS FINE BUT THEY WOULD HAVE TO FLUSH THE SYSTEM BECAUSE PARTS FROM THE PUMP PROBABLY GOT INTO THE RACK. I AGAIN EXPLAINED TO THEM ABOUT THE UPCOMING RECALL AND THEY TOLD ME IT COULDN'T BE THE PROBLEM. IT WAS GOING TO BE A COUPLE OF DAYS BEFORE THEY COULD GET MY CAR IN TO FLUSH OUT THE SYSTEM AND I ASKED THEM IF IT WAS SAFE TO DRIVE IT THE WAY IT WAS AND THEY TOLD ME IT WOULDN'T BE A PROBLEM. THAT NEXT DAY WHEN I WAS DRIVING MY CAR THE STEERING COMPLETELY WENT OUT. THE STEERING WHEEL JUST STARTED SPINNING. I THINK I AM LUCKY TO BE ALIVE. I HAD TO HAVE IT TOWED TO THEM.THEY TOLD ME THAT THE STEERING COLUMN BROKE AND THAT IT STILL HAD NOTHING TO DO WITH ANY RECALL. THEY ARE CHARGING 600.00 FOR WHAT THEY FIXED. I ASKED THEM IF I COULD HAVE THE OLD RACK TO HAVE THE LPB CHECKED OUT TO SEE IF IT WAS BAD BUT THEY DIDN'T HAVE THE PART ANY MORE, THEY SENT IT TO WHERE EVER THEY HAVE THEM RE-BUILT. THEY ARE GOING TO TRY AND GET IT BACK. WHEN THEY TOOK MY CAR FOR A TEST DRIVE AFTER REPLACING THE RACK THEY SAID THAT THE AIRBAG WARNING LIGHT CAME ON AND NOW WANT TO CHARGE ME ANOTHER 325.00 TO FIX THAT. OF COURSE AGAIN, NOTHING TO DO WITH CHANGING THE RACK. CAN YOU TELL ME IF ANY OF THIS HAS ANYTHING TO DO WITH THE LPB? I AM AT A LOSS, I HAVE READ OTHER COMPLAINTS AND TO ME THIS SOUNDS ABOUT THE SAME. *LA
NHTSA ODI #10043299
Mileage unknown · Oct 20, 2003
Steering
LUMINA BECOMES DIFFICULT TO STEER WHEN MAKING LEFT TURNS OR EVEN SLIGHT LEFT TURNS, SUCH AS FROM AN ACCESS RAMP ONTO THE FREEWAY. STEERING LOCKS UP, AND VEHICLE MUST BE BROUGHT TO A STOP UNTIL STEERING UNLOCKS, AND I CAN COMPLETE THE TURN. STEERING HAS LOCKED UP AT SPEEDS AS LOW AS 15 MPH AND AS HIGH AS 45 MPH. *LA
CERTAIN PASSENGER VEHICLES HAVE LOWER PINION BEARINGS IN THE POWER RACK AND PINION ASSEMBLY IN WHICH THE RETAINER TABS WERE NOT CRIMPED PROPERLY. THESE RETAINERS COULD FAIL AND PERMIT THE BALL BEARINGS TO ESCAPE.
Consequence & remedy
Consequence: IF THIS OCCURS, THE PINION SHAFT CAN BE FORCED UPWARD DURING LEFT TURNS AND BACK DOWN AS THE STEERING WHEEL IS MOVED BACK AND TO THE RIGHT. IF THE PINION SHAFT MOVES FURTHER, THE DRIVER WILL NEED TO EXERT MORE EFFORT TO TURN THE STEERING WHEEL, SIMILAR TO A VEHICLE WITHOUT POWER ASSISTED STEERING. IF THE PINION SHAFT MOVES EVEN FURTHER, THE DRIVER WILL REQUIRE MUCH HIGHER EFFORT TO TURN LEFT AND MAY NOT BE ABLE TO TURN THE WHEEL AS MUCH AS INTENDED. WITH THE MAXIMUM PINION SHAFT MOVEMENT, WHICH REQUIRES INTERNAL GEAR COMPONENT DAMAGE, THE DRIVER CAN ENCOUNTER HIGH RESISTANCE TO TURNING LEFT, FOLLOWED BY UNINTENDED POWER ASSIST TO THE RIGHT. IN ANY OF THESE CONDITIONS, A CRASH COULD OCCUR.
Remedy: DEALERS WILL INSTALL A NEW LOWER PINION BEARING UNLESS INSPECT OF THE EXISTING BEARING INDICATES THAT REPLACEMENT OF THE GEAR ASSEMBLY IS NECESSARY. OWNER NOTIFICATION BEGAN ON FEBRUARY 5, 2004. OWNERS SHOULD CONTACT BUICK AT 1-866-608-8080; CHEVROLET AT 1-800-630-2438; OLDSMOBILE AT 1-800-630-6537; OR PONTIAC AT 1-800-620-7668.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
EA03019 · Power Rack And Pinion Steering Failure
Opened Sep 15, 2003 · Closed Dec 18, 2003
Status: closed (inferred from source dates) · Steering; Steering:rack And Pinion
GM'S LETTER TO NHTSA DATED DECEMBER 11, 2003, EXPANDS ITS ORIGINAL RECALL (NHTSA 02V286) TO INCLUDE CERTAIN W-BODY VEHICLES: 96-97 OLDS CUTLASS SUPREME; 98 OLDS INTRIGUE; 97-98 OLDS CUTLASS; 97-98 CHEVY LUMINA, MONTE CARLO AND MALIBU; 96 PONTIAC GRAND PRIX; AND 96-98 BUICK REGAL.THE NUMBER OF VEHICLES RECALLED IS 750,283.GM DETERMINED THAT FAILURE OF THE RACK AND PINION IS RELATED TO DAMAGE OF THE LOWER PINION BEARING AND THE LEVEL OF THE PINION BEARING PRE-LOAD SPRING FORCE.GM STATES, HIGHER RACK PRE-LOAD SPRING FORCE (133 LB.) IS THE DESIGN CHARACTERISTIC MOST CLOSELY ASSOCIATED WITH HIGHER BEARING DAMAGE RATES IN MOST OF THE VEHICLE APPLICATIONS THAT USED THE GENERAL BEARING COMPANY (GBC) BEARING.ALL OF THE VEHICLES COVERED IN THE EXPANDED RECALL HAVE THE 133 LB SPRING FORCE.THE 96 LUMINA/MONTE CARLO AND 97-98 CENTURY W-BODY VEHICLES INCLUDED IN THIS INVESTIGATION UTILIZE A LOWER SPRING FORCE AND ARE NOT INCLUDED IN THE RECALL.
Additional source detail variants (2)
Steering
GM'S LETTER TO NHTSA DATED DECEMBER 11, 2003, EXPANDS ITS ORIGINAL RECALL (NHTSA 02V286) TO INCLUDE CERTAIN W-BODY VEHICLES: 96-97 OLDS CUTLASS SUPREME; 98 OLDS INTRIGUE; 97-98 OLDS CUTLASS; 97-98 CHEVY LUMINA, MONTE CARLO AND MALIBU; 96 PONTIAC GRAND PRIX; AND 96-98 BUICK REGAL.THE NUMBER OF VEHICLES RECALLED IS 750,283.GM DETERMINED THAT FAILURE OF THE RACK AND PINION IS RELATED TO DAMAGE OF THE LOWER PINION BEARING AND THE LEVEL OF THE PINION BEARING PRE-LOAD SPRING FORCE.GM STATES, HIGHER RACK PRE-LOAD SPRING FORCE (133 LB.) IS THE DESIGN CHARACTERISTIC MOST CLOSELY ASSOCIATED WITH HIGHER BEARING DAMAGE RATES IN MOST OF THE VEHICLE APPLICATIONS THAT USED THE GENERAL BEARING COMPANY (GBC) BEARING.ALL OF THE VEHICLES COVERED IN THE EXPANDED RECALL HAVE THE 133 LB SPRING FORCE.THE 96 LUMINA/MONTE CARLO AND 97-98 CENTURY W-BODY VEHICLES INCLUDED IN THIS INVESTIGATION UTILIZE A LOWER SPRING FORCE AND ARE NOT INCLUDED IN THE RECALL.
Steering:rack And Pinion
GM'S LETTER TO NHTSA DATED DECEMBER 11, 2003, EXPANDS ITS ORIGINAL RECALL (NHTSA 02V286) TO INCLUDE CERTAIN W-BODY VEHICLES: 96-97 OLDS CUTLASS SUPREME; 98 OLDS INTRIGUE; 97-98 OLDS CUTLASS; 97-98 CHEVY LUMINA, MONTE CARLO AND MALIBU; 96 PONTIAC GRAND PRIX; AND 96-98 BUICK REGAL.THE NUMBER OF VEHICLES RECALLED IS 750,283.GM DETERMINED THAT FAILURE OF THE RACK AND PINION IS RELATED TO DAMAGE OF THE LOWER PINION BEARING AND THE LEVEL OF THE PINION BEARING PRE-LOAD SPRING FORCE.GM STATES, HIGHER RACK PRE-LOAD SPRING FORCE (133 LB.) IS THE DESIGN CHARACTERISTIC MOST CLOSELY ASSOCIATED WITH HIGHER BEARING DAMAGE RATES IN MOST OF THE VEHICLE APPLICATIONS THAT USED THE GENERAL BEARING COMPANY (GBC) BEARING.ALL OF THE VEHICLES COVERED IN THE EXPANDED RECALL HAVE THE 133 LB SPRING FORCE.THE 96 LUMINA/MONTE CARLO AND 97-98 CENTURY W-BODY VEHICLES INCLUDED IN THIS INVESTIGATION UTILIZE A LOWER SPRING FORCE AND ARE NOT INCLUDED IN THE RECALL.
RQ03001 · Power Rack And Pinion Steering Failure
Opened Jan 2, 2003 · Closed Sep 15, 2003
Status: closed (inferred from source dates) · Steering; Steering:rack And Pinion
GM CONDUCTED A SAFETY RECALL (NHTSA # 02V286) TO ADDRESS A STEERING DEFECT PERTAINING TO A LOWER PINION BEARING (LPB) WITHIN THE RACK AND PINION STEERING GEAR (R&P). THE RECALL COVERED 1,159,156 MODEL YEAR 1997-1998 PONTIAC GRAND PRIX VEHICLES BUILT BETWEEN MARCH 1, 1996 AND OCTOBER 31, 1997, 1996-1998 PONTIAC TRANS SPORT, CHEVROLET LUMINA APV, CHEVROLET VENTURE, OLDSMOBILE SILHOUETTE MINIVANS, AND CHEVROLET CAVALIER AND PONTIAC SUNFIRE SEDANS BUILT BETWEEN JANUARY 1, 1996 AND OCTOBER 31, 1997.ODI OPENED THIS RQ AFTER RECEIVING REPORTS THAT OTHER VEHICLES WERE EXHIBITING THE SAME SYMPTOMS AS THE RECALLED VEHICLES.BASED ON ODI'S REVIEW OF TECHNICAL AND COMPLAINT DATA COLLECTED DURING THE RQ, THE W-CARS ARE ASSOCIATED WITH EITHER A HIGHER STEERING COMPLAINT RATE OR A HIGHER LPB FAILURE RATE THAN THE OTHER VEHICLES INVESTIGATED UNDER THE RQ AND ARE ABOVE OR NEAR THE RATES FOR THE RECALLED VEHICLES.THUS, ODI WILL FURTHER EXAMINE THE W-CARS (1996-1997 OLDSMOBILE CUTLASS SUPREME, 1996-1998 BUICK REGAL, CHEVROLET LUMINA, CHEVROLET MONTE CARLO, 1997-1998 BUICK CENTURY, AND 1998 OLDSMOBILE INTRIGUE) UNDER A NEW INVESTIGATION, ENGINEERING ANALYSIS (EA)03-019.
Additional source detail variants (2)
Steering
GM CONDUCTED A SAFETY RECALL (NHTSA # 02V286) TO ADDRESS A STEERING DEFECT PERTAINING TO A LOWER PINION BEARING (LPB) WITHIN THE RACK AND PINION STEERING GEAR (R&P). THE RECALL COVERED 1,159,156 MODEL YEAR 1997-1998 PONTIAC GRAND PRIX VEHICLES BUILT BETWEEN MARCH 1, 1996 AND OCTOBER 31, 1997, 1996-1998 PONTIAC TRANS SPORT, CHEVROLET LUMINA APV, CHEVROLET VENTURE, OLDSMOBILE SILHOUETTE MINIVANS, AND CHEVROLET CAVALIER AND PONTIAC SUNFIRE SEDANS BUILT BETWEEN JANUARY 1, 1996 AND OCTOBER 31, 1997.ODI OPENED THIS RQ AFTER RECEIVING REPORTS THAT OTHER VEHICLES WERE EXHIBITING THE SAME SYMPTOMS AS THE RECALLED VEHICLES.BASED ON ODI'S REVIEW OF TECHNICAL AND COMPLAINT DATA COLLECTED DURING THE RQ, THE W-CARS ARE ASSOCIATED WITH EITHER A HIGHER STEERING COMPLAINT RATE OR A HIGHER LPB FAILURE RATE THAN THE OTHER VEHICLES INVESTIGATED UNDER THE RQ AND ARE ABOVE OR NEAR THE RATES FOR THE RECALLED VEHICLES.THUS, ODI WILL FURTHER EXAMINE THE W-CARS (1996-1997 OLDSMOBILE CUTLASS SUPREME, 1996-1998 BUICK REGAL, CHEVROLET LUMINA, CHEVROLET MONTE CARLO, 1997-1998 BUICK CENTURY, AND 1998 OLDSMOBILE INTRIGUE) UNDER A NEW INVESTIGATION, ENGINEERING ANALYSIS (EA)03-019.
Steering:rack And Pinion
GM CONDUCTED A SAFETY RECALL (NHTSA # 02V286) TO ADDRESS A STEERING DEFECT PERTAINING TO A LOWER PINION BEARING (LPB) WITHIN THE RACK AND PINION STEERING GEAR (R&P). THE RECALL COVERED 1,159,156 MODEL YEAR 1997-1998 PONTIAC GRAND PRIX VEHICLES BUILT BETWEEN MARCH 1, 1996 AND OCTOBER 31, 1997, 1996-1998 PONTIAC TRANS SPORT, CHEVROLET LUMINA APV, CHEVROLET VENTURE, OLDSMOBILE SILHOUETTE MINIVANS, AND CHEVROLET CAVALIER AND PONTIAC SUNFIRE SEDANS BUILT BETWEEN JANUARY 1, 1996 AND OCTOBER 31, 1997.ODI OPENED THIS RQ AFTER RECEIVING REPORTS THAT OTHER VEHICLES WERE EXHIBITING THE SAME SYMPTOMS AS THE RECALLED VEHICLES.BASED ON ODI'S REVIEW OF TECHNICAL AND COMPLAINT DATA COLLECTED DURING THE RQ, THE W-CARS ARE ASSOCIATED WITH EITHER A HIGHER STEERING COMPLAINT RATE OR A HIGHER LPB FAILURE RATE THAN THE OTHER VEHICLES INVESTIGATED UNDER THE RQ AND ARE ABOVE OR NEAR THE RATES FOR THE RECALLED VEHICLES.THUS, ODI WILL FURTHER EXAMINE THE W-CARS (1996-1997 OLDSMOBILE CUTLASS SUPREME, 1996-1998 BUICK REGAL, CHEVROLET LUMINA, CHEVROLET MONTE CARLO, 1997-1998 BUICK CENTURY, AND 1998 OLDSMOBILE INTRIGUE) UNDER A NEW INVESTIGATION, ENGINEERING ANALYSIS (EA)03-019.
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