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2020 Chevrolet Impala

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

About this comparison →
15Owner complaints

Model-year median: 3.5

0Recall campaigns

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0Investigations

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How this year compares

Owner complaints by model year

Other model years Selected year
116
201759
201828
201915
2020
Compare all Impala years →

Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

Unknown Or Other
7Electrical System
3Steering
3Air Bags
2Fuel/propulsion System
2
All reported categories
Power Train
2Engine
1Exterior Lighting
1Lane Departure
1Seat Belts
1Seats
1Structure
1Visibility/wiper
1

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 3 of 15 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Steering. Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Air Bags. Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

3 crash reports0 fire reports1 injury reports

Air Bags complaints

2 reports
Clear category filter
85,000 miles · Oct 29, 2024
Air BagsCrashInjury

The contact's friend owned a 2020 Chevrolet Impala E. The contact stated that while her friend was driving at 25 MPH and approaching a curve, he inadvertently lost control of the vehicle.  As a result, the vehicle left the roadway, rolled, and came to a complete stop with all four wheels facing upwards after colliding with a tre…

Read full complaint

The contact's friend owned a 2020 Chevrolet Impala E. The contact stated that while her friend was driving at 25 MPH and approaching a curve, he inadvertently lost control of the vehicle.  As a result, the vehicle left the roadway, rolled, and came to a complete stop with all four wheels facing upwards after colliding with a tree. Though the vehicle rolled on its back no air bags were deployed. No warning lights were illuminated. The vehicle was towed to a tow yard but had yet to be deemed a total loss by the driver's insurance provider. A police report was filed and injuries were reported. The driver refused medical attention from EMS at the time of the accident but stated that he would seek medical evaluation at a later date as he had hit his head on the driver's side door window as a result of the accident, resulting in visible injuries. The manufacturer was not notified of the failure. The failure mileage was 85,000.

NHTSA ODI #11622548

Mileage unknown · Jun 26, 2023
Air BagsCrash

I was in a car accident on June 20, 2023. I was stopped in traffic and was hit in the rear and pushed into the vehicle in front of me. The air bags detonated but did not deploy. The steering wheel and both front seat side air bags had some coming but the airbag did not deploy.

NHTSA ODI #11528914

Official recalls

0

No recalls in this snapshot.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.