2017 Chevrolet Impala

AIRBAG LIGHT STARTED COMING ON AND GOING OFF RANDOMLY. IT BEGAN BECOMING MORE FREQUENT SO I TOOK IT TO OURISMAN CHEVROLET TO GET IT CHECKED OUT. I WAS TOLD THAT THE PASSENGER SEAT OCCUPANCY SENSOR AND AIRBAG MODULE WERE BAD AND NEEDED TO BE REPLACED, AND FOR $1979 THEY COULD REPAIR IT, IMAGINE THAT. I LET THEM KNOW THAT IF I HAD TO PUT THAT KIND OF MONEY IN AN AIRBAG EVERY 55,000 MILES I WOULD BE LOOKING AT AN AIRBAG LIGHT FOR THE NEXT 10 YEARS.

I KEEP GETTING A MESSAGE "AIRBAG SERVICE" AND THE LIGHT COMES ON AND STAYS ILLUMINATED. I TOOK THE VEHICLE TO MALCOLM CUNNINGHAM CHEVROLET ON 15 OCT 2018. I WAS TOLD THAT EVERYTHING CHECKED OUT FINE AND THAT THERE IS NO ISSUE. I DONT UNDERSTAND THIS BECAUSE IT HAS HAPPENED NUMEROUS TIMES AND I AM CONCERNED ABOUT MY SAFETY. THIS HAS HAPPENED WHEN I START THE VEHICLE AND WHILE I AM DRIVING I WILL GET THE MESSAGE.

TL* THE CONTACT OWNS A 2017 CHEVROLET IMPALA. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO COUGHLIN GM OF MARYSVILLE (15801 US-36, MARYSVILLE, OH 43040, (937) 644-9000) WHERE THE CONTACT WAS INFORMED THAT THE PASSENGER SEAT SENSOR WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 31,000. *TT UPDATED 11/28/18*JB

GOOD MORNING, I'M UNSURE OF HOW OFTEN THIS IS HAPPENING, BUT I BELIEVE IT COULD BE A SAFETY ISSUE, ESPECIALLY WITH THE RECENT TAKATA AIR BAG ISSUES. I HAD (BUT HAVE SINCE SOLD) A 2017 CHEVROLET IMPALA THAT MY HUSBAND WAS DRIVING ON JULY 4, 2018 WHEN A WARNING LIGHT AND SOUND ON THE DASHBOARD INDICATED THERE WAS AN ISSUE WITH THE AIR BAG SYSTEM. WE ALSO RECEIVED AN EMAIL FROM ONSTAR THAT DAY INDICATING WE SHOULD TAKE THE VEHICLE INTO THE DEALER BY THE NEXT DAY. WE TOOK THE VEHICLE TO WATSON CHEVROLET IN TUCSON THAT AFTERNOON. THE VEHICLE WAS DIAGNOSED AS HAVING A FAULTY AIRBAG SENSOR WITH AN ESTIMATED COST OF APPROXIMATELY $1100.00 WHICH WE WOULD HAVE TO PAY SINCE OUR VEHICLE HAD OVER 36,000 MILES ON IT. I WORK AT A FORD DEALERSHIP AND WAS TOLD BY OUR SERVICE MANAGER THAT THIS SORT OF ISSUE IS COVERED BY FORD MOTOR CORP. UNDER THEIR POWERTRAIN WARRANTY. I DON'T KNOW THE REASON FOR THIS, BUT I WOULD GUESS IT'S BECAUSE FORD FEELS IT WOULD BE A SAFETY ISSUE IF REPAIRS WEREN'T MADE BY A CUSTOMER DUE TO COST. WE ARE FORTUNATE ENOUGH TO HAVE BEEN ABLE TO PAY FOR THE REPAIRS, BUT I WONDER HOW MANY VEHICLES ARE ON THE ROAD THAT HAVE HAD THIS ISSUE BUT HAVE GONE UNREPAIRED DUE TO COST. I ALSO WONDER IF THERE HAVE BEEN ENOUGH ISSUES WITH THE SENSORS TO WARRANT A RECALL. THANK YOU VERY MUCH FOR YOUR TIME.

2017. CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO A MALFUNCTION WITH PASSENGER SIDE AIRBAG. *LD THE CONSUMER STATED HIS WIFE IS 4'11 AND WEIGHS 88 POUNDS. SHE USES A CUSHION TO MAINTAIN FRONT AND SIDE VISION WHILE SEATED IN THE FRONT PASSENGER SEAT. BECAUSE OF THIS, THE AIR BAG DOES NOT DETECT HER IN THE SEAT. THE DEALER ADVISED THERE IS NO MODIFICATION POSSIBLE. *JS