2016 Chevrolet Impala

FOR THE PAST 3 MO. UPON STARTING THE VEHICLE I HEAR A "POP" NOISE. IT ONLY HAPPENS EVERY ONCE IN A WHILE IN THE MORNING OR THE EVENING WHEN I GET OFF WORK. SOMETIMES IT WILL GO A WEEK OR MORE WITHOUT MAKING THE SOUND. THE SOUND WILL NOT REPEAT ITSELF IF I IMMEDIATELY TURN THE CAR OFF AND RESTART IT. THE 1ST TIME I TOOK IT TO THE DEALERSHIP, THEY SIAD NOTHING WAS WRONG & THEY DIDN'T HEAR THE "POP". THE 2ND TIME THEY SAID IT WAS THE EXHAUST SO THEY REPALCED SOME HOSES, THE 3RD TIME, IN WHICH THE "POP" WAS MORE FREQUENT AND LOUDER, THEY SAID IT WAS THE STARTER STICKING. AFTER REPLACING THE STARTER, A WEEK LATER, I STILL HEAR THE "POP" UPON STARTING IT. THE VEHICLE IS NOT IN MOTION WHEN THIS HAPPENS. OBVIOUSLY, THEY DON'T KNOW WHAT THE PROBLEM IS IF THEY DIAGNOSED IT AS THE EXHAUST FIRST & THEN THE STARTER AND IT'S STILL MAKING THE SAME NOISE AFTER SERVICING BOTH SAID PROBLEMS. I AM VERY FRIGHTENED ABOUT THIS PROBLEM BECAUSE 7 MO. AGO MY BUICK PARK AVE CAUGHT FIRE ON ME IN MY GARAGE UPON STARTING IT AND HEARING THE SAME "POP" NOISE. A COWORKER OF MINE HAS THE SAME KIND OF CAR AND IS EXPERIENCING THE SAME PROBLEM. I AM ALMOST SURE WE AREN'T THE ONLY TWO CONSUMERS WHO IS EXPERIENCING THIS ISSUE. I PURCHASED THE CARM ON 04/07/2017 AND THIS PROBLEM STARTED ABOUT THE 1ST TO 2ND WEEK IN AUGUST AFTER MY 1ST OIL CHANGE. PLEASE LOOK INTO THIS, TOO MANY CARS ARE CATCHING FIRE AND PEOPLE ARE BEING HURT AND EVEN KILLED.

THE LIGHTING ON MY INSTRUMENT PANEL FADES OR DISAPPEARS SO THAT I CAN'T SEE INFORMATION LIKE MY ODOMETER READING. ON JUNE 8, 2017 THE PROBLEM WAS SO BAD THAT I COULDN'T EVEN SEE THE LIGHT THAT SHOWS WHICH GEAR I SHIFTED INTO. ON JUNE 12, 2017 THE INFORMATION WAS FADED BUT READABLE IF EXAMINED CAREFULLY. I HAD A SIMILAR OCCURRENCE IN MARCH WHILE TRAVELING. ALL THREE PROBLEMS OCCURRED ON BRIGHT, SUNNY DAYS WHEN THE VEHICLE WAS HOT (FROM DRIVING OR FROM THE TEMPERATURE). ON JUNE 12, 2017 I NOTED THAT, WHEN I PULLED MY KEY FROM IGNITION, THE KEY HAD GOTTEN SO HOT THAT IT ALMOST BURNED ME. ALL THREE TIMES THE VEHICLE WAS STATIONARY WHEN THE PROBLEM BEGAN. IT HAD BEEN PARKED AND WHEN THE KEY WAS INSERTED PARTS OF THE INSTRUMENT DISPLAYS DID NOT LIGHT UP AS THEY SHOULD HAVE. FOR THE MARCH OCCURRENCE, THE VEHICLE WAS TURNED OFF AND AFTER A WAITING PERIOD IT WAS TURNED BACK ON AND THE DISPLAYS REAPPEARED. FOR THE JUNE 8TH OCCURRENCE, THE DISPLAY GRADUALLY REAPPEARED. FOR THE JUNE 12TH OCCURRENCE, THE DISPLAYS APPEARED DIM FOR MY ENTIRE 20 MILE DRIVE.

TL* THE CONTACT OWNS A 2016 CHEVROLET IMPALA. THE CONTACT STATED THAT ON SEVERAL OCCASIONS, THE TRUNK UNLATCHED AND OPENED INDEPENDENTLY. AS A RESULT, THE BATTERY WAS DRAINED. THE CONTACT WAS CONCERNED THAT THE FAILURE COULD HAPPEN WHILE DRIVING. NO WARNING LIGHT ILLUMINATED. THE LOCAL BONNER CHEVROLET DEALER WAS CONTACT AT 694 WYOMING AVE, KINGSTON, PA 18704, PHONE NUMBER: (570) 763-9906 WHERE THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160.

ON MARCH 23, 2017 I WAS PUTTING ON MY SEAT BEAT WHEN ALL OF A SUDDEN I NOTICED IT WAS NO LONGER ATTACHED TO THE SIDE OF THE DRIVERS SEAT. I NOTICED THAT THE ALUMINUM CABLE , WHICH HAS SMALLER STRANDS OF WIRE IN THE MIDDLE OF IT HAD TOTALLY BROKEN FROM ITS BASE. THE CABLE WAS NO LONGER USABLE, THEREFORE THE VEHICLES DRIVERS SEATBELT COULD NOT SECURE THE DRIVER. I CANNOT TELL YOU WHAT CAUSED THIS TO HAPPEN. POSSIBLE BAD DESIGN OF THE SEAT BELT OR METAL FATIGUE COME TO MY MIND. THE 2016 CHEVROLET IMPALA ONLY HAS A LITTLE OVER 25,000 MILES ON IT. THIS SEAT BELT BREAKING HAS ME VERY CONCERNED, NOT KNOWING IF THIS WILL HAPPEN AGAIN IN THE NEAR FUTURE EVEN WITH THE SEAT BELT BEING REPLACED UNDER WARRANTY. I ALSO KNOW , BEING A RETIRED LAW ENFORCEMENT OFFICER THAT THERE ARE A LOT OF CHEVROLET IMPALAS BEING DRIVER BY OFFICERS OUT THERE ALONG WITH OTHER CHEVROLET POLICE CARS AND PICK UP TRUCKS. IN FACT, I LEARNED WHILE AT THE DEALERSHIP THAT THE SAME PROBLEM HAS HAPPENED TO THE SILVERADO PICK UP TRUCK, ACCORDING TO ONE OF THE EMPLOYEES WORKING THERE. HAD THIS HAPPENED IN A FRONTAL OR SIDE IMPACT, I AM SURE THAT I WOULD HAVE NOT BEEN ABLE TO REMAIN IN MY SEAT. I ALSO HAD THIS HAPPEN IN MY 2014 CHEVROLET IMPALA AND THE SAME SEPARATION OF THE SEAT BELT FROM THE SIDE OF THE SEAT HAPPENED WHEN I WAS REAR ENDED AT A TRAFFIC LIGHT . THE SEAT BELT WAS PROBABLY READY TO BREAK ANYWAY, BUT THE ACCIDENT FINISHED THE TASK OF IT BREAKING. CHEVROLET KNEW OF THIS, BUT AGAIN THE SAME STYLE SEATBELT THAT WAS IN MY 2014 IMPALA WAS IN MY 2016 IMPALA. I ASKED FOR THE SEATBELT PARTS OF THIS FIX, BUT THE SERVICE FOLKS AT WALLACE CHEVROLET SAID THEY WOULD BE SENDING THEM TO SOMEONE TO LOOK AT I NOTICED THEM THAT I WOULD BE WRITING YOU AND TO MAKE SURE THE SEATBELT CAN BE VIEWED BY OTHER FOLKS BEYOND THE CHEVROLET TEAM IF NEEDED.

I WOULD LIKE TO PLACE A COMPLAINT ABOUT MY 2016 CHEVY IMPALA LTZ THAT I PURCHASED FROM CAR MAX IN GLENCOE, IL ON NOVEMBER 11 2016. I AM A FREQUENT TRAVELER TO CENTRAL MICHIGAN AND ON MY RETURN TRIP TO CHICAGO ON JANUARY 6, 2017, I WAS TRAVELING SOUTH ON HIGHWAY 127 JUST SOUTH OF MT. PLEASANT MICHIGAN WHEN ALL OF SUDDEN, THE CAR LOST POWER AND IT SLOWED DOWN RAPIDLY, THERE WAS A CAR BEHIND ME WHO ALMOST REAR-ENDED ME, MY WIFE AND I WERE TERRIFIED. I PULLED OVER TO THE SIDE OF THE HIGHWAY AND PUT ON MY FLASHERS. I LOOKED AT THE DASH AND THE FOLLOWING ERROR LIGHTS WERE ON (SERVICE ENGINE SOON, CHECK ENGINE LIGHT, REDUCED ENGINE POWER, AND STABLITRACK LIGHT). I LOOKED AT THE OWNER'S MANUAL AND IT SUGGESTED THAT I TURN THE VEHICLE OFF AND THAT IT WOULD RESET. I FOLLOWED INSTRUCTIONS, TURNED ON VEHICLE AND ALL LIGHTS WERE CLEARED EXCEPT CHECK ENGINE LIGHT. I GOT BACK ON THE HIGHWAY AND STARTED TO DRIVE TOWARDS GRAFF CHEVROLET IN MT. PLEASANT. IN ROUTE, IT HAPPENED AGAIN. CAR LOST POWER AGAIN, AND ALL PREVIOUS LIGHTS RETURNED. I SOMEHOW MADE IT TO THE DEALERSHIP. PLEASE SEE ATTACHED INVOICE, CUSTOMER NUMBER 213805 FOR WORK DONE. FROM WHAT I SEE, ALL THAT WAS DONE WAS ALL CODES WERE CLEARED. I DID SOME RESEARCH ON THE INTERNET AND IT SEEMS TO HAVE HAPPENED TO OTHER CHEVY OWNERS. I THINK THAT IT'S EXTREMELY DANGEROUS AND MY WIFE AND I NOW LITERALLY AFRAID TO DRIVE THIS CAR. WHAT IS BEING DONE TO ADDRESS THIS PROBLEM, IN MY OPINION, THESE TYPES OF ERRORS SHOULD NOT BE HAPPENING TO A ONE YEAR OLD CAR

DRIVING ALONG A FOUR-LANE DIVIDED HIGHWAY WITH A 50 MPH LIMIT WHEN WITHOUT WARNING AN ONCOMING VEHICLE TURNED LEFT INTO ME AT AN INTERSECTION. MY ESTIMATED IMPACT SPEED WAS 35 MPH. THE AIRBAGS FAILED TO DEPLOY. THE OTHER CAR'S AIRBAGS DEPLOYED. I WONDER IF THE AIRBAGS IN THE CHEVROLET WERE EVEN INSTALLED. IT MAKES NO SENSE TO ME WHY THEY DID NOT DEPLOY. *TR

ON FRIDAY, NOVEMBER 18, 2016 AT APPROXIMATELY 5:20 A.M. I WAS PARKING MY CAR IN A CENTER CITY PARKING GARAGE. I WAS APPROXIMATELY 2 CAR LENGTHS FROM THE PARKING SPOT. I WAS BACKING MY CAR INTO THE SPOT. THE CAR WAS STOPPED AND I REMOVED MY SAFETY BELT AND LOWERED THE WINDOW. I PUT THE CAR IN REVERSE AND DEPRESSED THE ACCELERATOR TO PROCEED INTO THE LINED PARKING SPOT. THE CAR PROCEEDED AT A HIGH RATE OF SPEED INTO A CONCRETE WALL. THERE WERE NO OBSTRUCTIONS AND THE ACCELERATOR WAS NOT FULLY DEPRESSED WHEN THIS OCCURRED. I IMMEDIATELY TOOK MY FOOT OFF OF THE ACCELERATOR AND HIT THE BRAKE BUT THE BRAKE DID NOT RESPOND SINCE THIS ALL OCCURRED IN ROUGHLY IN SECONDS AND APPROXIMATELY 20 FEET IN LENGTH. UPON IMPACT A SMOKE FILLED THE CABIN AREA. I HIT MY HEAD AGAINST THE HEADREST AND SLIGHTLY INTO THE STEERING WHEEL. ANOTHER PARKING PATRON SAW THIS ALL PLAY OUT AND CAME TO MY AID. IT WAS A HORRIFIC INCIDENT. I AM THANKFUL AND LUCKY TO BE ALIVE. IT WAS AS IF THE CAR ACTED ON IT'S OWN. AFTER PUTTING THE CAR IN PARK ALL OF THE LIGHTS IN THE CAR AND THE FLASHER WERE ON. ONSTAR NOTIFIED ME TO ASK IF I WAS OK. I EXPLAINED TO HER WHAT HAD HAPPENED. AFTER TWO HOURS NO ONE CAME TO MY AID DESPITE BEING TOLD SOMEONE WAS DISPATCHED. THE BATTERY WENT DEAD AND IT WAS AT THAT TIME I CONTACTED AAA TO HAVE THE CAR TOWED OUT OF THE GARAGE. IT IS CURRENTLY IN "BRENDAN'S COLLISION, LTD, 210 W. HILLCREST AVENUE, HAVERTOWN, PA. I CONTACTED GM IMMEDIATELY AFTER THE ACCIDENT AND THEY TOOK A REPORT. THE CAR WAS PURCHASED IN JULY 2016 AND HAD 3021 MILES ON IT. IT WAS SURREAL AND I WAS FULLY AWARE OF WHAT WAS HAPPENING DURING THIS WHOLE ORDEAL.