2016 Chevrolet Impala

WHEN I WAS DRIVING DRIVING ON THE 91 FREEWAY GOING TO WORK AT THE SPEED, APPROXIMATELY 65 MPH THE TRANSMISSION STARTED SHIFTING ERRATICALLY LIKE IT WAS GOING TO STOP OR IT WAS STUCK IN THE WRONG GEAR. MY HUSBAND WAS TOLD TO MAKE AN APPOINTMENT TO BRING THE CAR INTO GMC WEEKS LATER THEY FINALLY DECIDED THAT WE COULD BRING THE CAR IN ONLY TO BE TOLD THAT THERE WAS NO LIGHTS ON THE DASH BOARD AND THEY TEST DROVE IT AROUND THE BLOCK AND DID NOT FEEL ANY ISSUES.THAN AROUND OCTOBER I WAS DRIVING AND THE AIR BAG LIGHT KEPT POPPING UP ON THE DASHBOARD AND MAKING A BEEPING NOISE AROUND EVERY 2-3 MINUTES OF DRIVING. MY HUSBAND TOOK THE CAR BACK IN TO THE DEALERSHIP(PENSKE CHEVROLET IN CERRITOS AUTO SQUARE) THE TECHNICIAN UNHOOKED THE WIRES FOR THE AIR BAG AND SAID THAT THEY WOULD ORDER THE PART. I WAS INFURIATED!! NOT ONLY WAS I DRIVING A CAR THAT I DO NOT FEEL SAFE IN BUT. I HAVE TO PUT MY 12 YEAR OLD DAUGHTER WHO HAS BEEN HAVING SEIZURES LIFE IN DANGER AS WELL. THE TECHNICIAN ALSO STATED THAT THERE IS A SAFETY RECALL ON THE DEFECTIVE SEAT BELTS AS WELL. ONE MONTH LATER THE DEALERSHIP CALLS MY HUSBAND AND SAYS THAT THE PART IS IN FOR THE SEAT BELT AND AIRBAGS HE INSTALLS IT AND CALLS MY HUSBAND AND SAYS THAT THE PARTS ARE DEFECTIVE. 2 MONTHS LATER TODAY AND STILL HAVE NO PARTS, NO SOLUTION AND THE CONSTANT RUN AROUND!

ON FRIDAY, NOVEMBER 18, 2016 AT APPROXIMATELY 5:20 A.M. I WAS PARKING MY CAR IN A CENTER CITY PARKING GARAGE. I WAS APPROXIMATELY 2 CAR LENGTHS FROM THE PARKING SPOT. I WAS BACKING MY CAR INTO THE SPOT. THE CAR WAS STOPPED AND I REMOVED MY SAFETY BELT AND LOWERED THE WINDOW. I PUT THE CAR IN REVERSE AND DEPRESSED THE ACCELERATOR TO PROCEED INTO THE LINED PARKING SPOT. THE CAR PROCEEDED AT A HIGH RATE OF SPEED INTO A CONCRETE WALL. THERE WERE NO OBSTRUCTIONS AND THE ACCELERATOR WAS NOT FULLY DEPRESSED WHEN THIS OCCURRED. I IMMEDIATELY TOOK MY FOOT OFF OF THE ACCELERATOR AND HIT THE BRAKE BUT THE BRAKE DID NOT RESPOND SINCE THIS ALL OCCURRED IN ROUGHLY IN SECONDS AND APPROXIMATELY 20 FEET IN LENGTH. UPON IMPACT A SMOKE FILLED THE CABIN AREA. I HIT MY HEAD AGAINST THE HEADREST AND SLIGHTLY INTO THE STEERING WHEEL. ANOTHER PARKING PATRON SAW THIS ALL PLAY OUT AND CAME TO MY AID. IT WAS A HORRIFIC INCIDENT. I AM THANKFUL AND LUCKY TO BE ALIVE. IT WAS AS IF THE CAR ACTED ON IT'S OWN. AFTER PUTTING THE CAR IN PARK ALL OF THE LIGHTS IN THE CAR AND THE FLASHER WERE ON. ONSTAR NOTIFIED ME TO ASK IF I WAS OK. I EXPLAINED TO HER WHAT HAD HAPPENED. AFTER TWO HOURS NO ONE CAME TO MY AID DESPITE BEING TOLD SOMEONE WAS DISPATCHED. THE BATTERY WENT DEAD AND IT WAS AT THAT TIME I CONTACTED AAA TO HAVE THE CAR TOWED OUT OF THE GARAGE. IT IS CURRENTLY IN "BRENDAN'S COLLISION, LTD, 210 W. HILLCREST AVENUE, HAVERTOWN, PA. I CONTACTED GM IMMEDIATELY AFTER THE ACCIDENT AND THEY TOOK A REPORT. THE CAR WAS PURCHASED IN JULY 2016 AND HAD 3021 MILES ON IT. IT WAS SURREAL AND I WAS FULLY AWARE OF WHAT WAS HAPPENING DURING THIS WHOLE ORDEAL.

I WAS STOPPED AT THE TOP OF THE HILL ON A PRIVATE ROAD. WHEN I TOOK MY FOOT OFF THE BRAKE AND PRESSED THE ACCELERATOR, NOTHING HAPPENED. THE CAR BEGAN TO ROLL BACKWARDS AND I PRESSED DOWN ON THE BRAKE. THE BRAKE WAS VERY WEAK AND IT TOOK 50-60 FEET AND ALL OF MY PRESSURE ON THE BRAKE PEDAL TO BRING THE CAR TO A STOP. AFTER I STOPPED, I REALIZED THAT THE ENGINE HAD TURNED OFF AND THE IGNITION WAS INT HE OFF POSITION. I ROTATED THE KEY IN THE IGNITION BACK TO THE START POSITION TO START THE ENGINE. I CONTINUED BACK UP THE HILL NORMALLY AFTER THE ENGINE WAS STARTED. LUCKILY, THERE WERE NO CARS BEHIND ME ON THE HILL OR THEY WOULD'VE BEEN HIT.