2011 Chevrolet Impala

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. WHILE MAKING A TURN, THE VEHICLE COMPLETELY LOST POWER. ALSO, THE STABILIZER TRACK AND ENGINE SERVICE INDICATORS ILLUMINATED. THE VEHICLE COASTED AS IT REGAINED SOME POWER, BUT THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS ABLE TO SLOWLY BE DRIVEN TO ITS DESTINATION. THE DEALER AND THE MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 124,000.

THIS VEHICLE IS UNDER ACTIVE RECALL. I HAVE SOLD (TRADED-IN,) THE VEHICLE TO A LICENSED CAR DEALER. I INFORMED THE BUYER VERBALLY OF THE SAFETY ISSUE, BUT I WISH TO BE CERTAIN GM IS AWARE OF THE SALE. UNFORTUNATELY, THE GM WEBSITE RECALL SECTION HAS NO WAY FOR ME TO REGISTER THE SALE, AND THEREFORE THERE MAY BE A RISK TO THE EVENTUAL BUYER OF THE CAR, SHOULD THE SELLER FAIL TO MENTION TO THE BUYER/END-USER THAT THERE IS AN ACTIVE RECALL. GM IS DERELICT IN NOT HAVING A WAY FOR RECALLED VEHICLE SELLERS TO SIMPLY REGISTER THE SALE WITH THE NEW OWNER'S INFORMATION. THE GM RECALL SITE ALSO DOES NOT ACCEPT ANY EMAILS OR ANY OTHER ONLINE CONTACT. CALLING GM VIA TELEPHONE RESULTS IN TRANSFERS, DELAYS, AND RECORDINGS.

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR BAG WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL FOR THE AIR BAGS. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. WHILE DRIVING AT NIGHT, THE CONTACT WAS ALERTED BY A POLICE TROOPER THAT THE PASSENGER SIDE HEADLIGHT WAS NOT ILLUMINATED. THE CONTACT STATED THAT EACH TIME THE HEADLIGHT BULB WAS REPLACED, IT CONTINUED TO FAIL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.

YOU REALLY WANT TO KNOW WHAT I THINK? OK...HERE'S WHAT I THINK. I THINK THAT IS BEYOND COMPREHENSION AND PERSONALLY I THINK IT'S ILLEGAL THAT GM CAN GET AWAY WITH NOT HAVING TO PUT OUT A RECALL FOR THE "ENGINE POWER IS REDUCED" ISSUE THAT JUST ABOUT EVERY MAKE AND MODEL OF GM VEHICLES HAVE. IT'S NOT ONLY TIME CONSUMING TO TRY AND FIGURE OUT WHAT THE FIX WOULD BE BECAUSE IT'S NOT ALWAYS THE SAME THING WRONG ON EACH VEHICLE (AND WHEN YOU DO HAVE IT FIXED IT DOESN'T LAST VERY LONG UNTIL THE "ENGINE POWER IS REDUCED" WARNING COMES BACK), IT'S ALSO VERY EXPENSIVE BUT THE BIGGEST PROBLEM IS THAT IT'S EXTREMELY DANGEROUS. THE POWER IS REDUCED AND ACTUALLY TURNS THE CAR ENGINE OFF NO MATTER IF YOU'RE DRIVING OR NOT. IT SHUT MY 2011 CHEVROLET IMPALA ENGINE OFF AS I WAS DRIVING DOWN THE INTERSTATE. THANK GOD THERE WAS VERY LITTLE TRAFFIC OR IT COULD HAVE BEEN CATASTROPHIC. I DIDN'T REALIZE HOW BIG OF A PROBLEM THIS WAS UNTIL I STARTED RESEARCHING THE PROBLEM. IT'S ABSOLUTELY CRIMINAL THAT YOU PAY YOUR HARD EARNED MONEY FOR A VEHICLE AND IT NOT ONLY ISN'T WHAT YOU THOUGHT YOU WERE PAYING FOR BUT IT CAN ACTUALLY TAKE YOUR LIFE AND RUIN YOUR FAMILY BECAUSE GM'S BOTTOM LINE IS MORE IMPORTANT THAN THEIR CUSTOMERS LIVES. I'VE FILLED A COMPLAINT ON THIS PROBLEM ALREADY AND IF SOMETHING ISN'T DONE AND IT'S THE CAUSE OF GRIEF FOR MY FAMILY I WILL MAKE IT MY MISSION TO MAKE SURE GM NOT ONLY FIXES THEIR CRAPPY WORKMANSHIP BUT THAT THEY ALSO DIG INTO THEIR BOTTOM LINE AND COMPENSATE THEIR CUSTOMERS FOR THE HEARTACHE AND GRIEF THEY HAVE CAUSED. IT'S A PRETTY SIMPLE FIX FOR THEM AND THAT WOULD BE TO ACKNOWLEDGE THE PROBLEM AND JUST FIX IT, BUT I JUST DON'T THINK THEY CARE ENOUGH TO DO THAT. I'VE ALWAYS BEEN A CHEVY GUY, BUT AFTER THIS IMPALA I WILL NEVER OWN OR DRIVE ANOTHER GM PRODUCT FOR AS LONG AS I AM AROUND. THAT'S WHAT I THINK. SIGNED, CHEVY GUY FORCED TO NOT BE A CHEVY GUY