2011 Chevrolet Impala

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THE SERVICE AIR BAG WARNING LIGHT WAS CONSTANTLY ILLUMINATED. ADDITIONALLY, WHILE A PASSENGER WAS SEATED IN THE FRONT PASSENGER'S SEAT, THE SENSOR FAILED TO ACKNOWLEDGE THAT THE SEAT WAS OCCUPIED. AN INDEPENDENT MECHANIC DIAGNOSED THE FAILURE AS A OCCUPANT DETECTION SENSOR FAILURE. THE VEHICLE WAS NOT REPAIRED. NEITHER A DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT THE GEARS LOCKED WHEN TRYING TO SHIFT INTO THE DRIVE POSITION. THE CONTACT STATED THAT THE TRANSMISSION HAD TROUBLE SHIFTING INTO SECOND GEAR. THE VEHICLE WOULD MAKE A HIGH PITCH SOUND, JERK VIOLENTLY AND FINALLY SHIFT INTO THE GEAR. THE CONTACT WOULD HAVE TO DRIVE REAL SLOW IN ORDER TO GET GOING AND THE VEHICLE LOST POWER GOING UP HILLS. THE DEALER H & H AUTO SALES (1007 E STUART DR, GALAX, VA 24333 (276) 236-7300) STATED TO BRING THE VEHICLE IN BUT THE CONTACT WOULD HAVE TO PAY FOR THE REPAIRS. THE DEALER HAD ALREADY FIXED THE ABS SYSTEM AND THE ACCELERATOR PEDAL. THE VEHICLE ALSO HAD LEAKY VALVE COVERS AND HAD BEEN TO THE DEALER MULTIPLE TIMES. THE VEHICLE WAS SOLD TO THE CONTACT WITH A RECALL THAT HAD TO BE REPAIRED. THE REPAIR WAS DONE AT THE DEALER JEFF JOHNSON CHEVROLET (2533 CARROLLTON PIKE, WOODLAWN, VA 24381 (276) 779-4620). THE MANUFACTURER HAD NOT BEEN CALLED YET. THE FAILURE MILEAGE WAS 183,500.

I WAS DRIVING ON THE HIGHWAY AND RECEIVED THE FOLLOWING MESSAGE, SERVICE STABILITRAK - REDUCED ENGINE POWER. THIS HAS COME UP A FEW TIMES. THIS TIME THOUGH WHILE STILL DRIVING MY ENGINE POWER WAS GREATLY REDUCED WITH THE ERROR, "STARTER DISABLED, SERVICE THROTTLE". THIS LED TO A DRASTIC DECREASE IN SPEED WITH ZERO CONTROL OVER THROTTLE AND MOVED TO THE SHOULDER AND THE CAR ROLLED TO A HALT.

THE REAR DEFOGGER ON MY VEHICLE STOPPED WORKING. INVESTIGATION LEAD TO A VIDEO ON THE INTERNET SHOWING A MELTED CONNECTOR ON THE PASSENGER SIDE FUSE BOX. FOLLOWING THE STEPS IN THE VIDEO I FOUND THE EXACT SAME BURNED UP CONNECTOR UNDER THE CARPET OF MY VEHICLE. PHOTOS INCLUDED. THE CONNECTOR WAS CLEARLY NOT DESIGNED TO HANDLE THE CURRENT THE FUSE WAS ALLOWING TO FLOW THROUGH. THIS IS A FIRE RISK AS WELL AS AN INCONVENIENCE AS NOW MY REAR DEFOGGER IS INOPERATIVE. I NEVER SMELLED THE BURNING PART BUT LOST CLEARING ABILITY ABOUT THREE WEEKS AGO WHEN DRIVING IN COLD WEATHER.

I WAS DRIVING MY CAR AND SUDDENLY IT FLASHED ACROSS THE SCREEN SERVICE STABILITRAK, THEN SERVICE TRACTION CONTROL SYSTEM, THEN REDUCED ENGINE SPEED. THIS CAUSED MY VEHICLE TO SLOW WAY DOWN OUT OF NO WHERE FROM 70 TO LESS THAN 30, AND MADE STEERING NEAR IMPOSSIBLE. I HAVE MY TWO CHILDREN I DROVE AROUND AND I'M AFRAID TO EVEN DRIVE BECAUSE IF THERE'S AN ACCIDENT WITH THEM IN THE CAR BECAUSE MY CARS SLOWING UNEXPECTEDLY SOMEONE WILL BE PAYING FOR THIS. THIS IS A HUGE SAFETY ISSUE AND I SEE ALL OVER IT IS AND IT NEEDS TO BE FIXED!

TL* THE CONTACT OWNED A 2011 CHEVROLET IMPALA. WHILE THE CONTACT'S VEHICLE WAS AT A STOP, ANOTHER VEHICLE RAN A RED LIGHT AND COLLIDED DIRECTLY INTO THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE HEAD, BACK, NECK, CHEST, AND SHOULDER. MEDICAL ATTENTION WAS RECEIVED. POLICE REPORT NUMBER: MP19030877 WAS FILED. THE VEHICLE WAS TOWED TO AN UNKNOWN LOCATION WHERE IT WAS DEEMED DESTROYED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS UNKNOWN.