NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
505 reports20,500 miles · Sep 25, 2013
Tires
I'M A 68 YEAR OLD MALE DRIVER,WHO WHEN BUYING A PRODUCT EXPECT A QUALITY MADE AMERICAN PRODUCT. I HAVE HAD TWO SIDEWALL FAILURES ON THE OEM EQUIPMENT TIRES THAT CAME ON MY CAR. THE PROBLEMS WERE POTENTIALLY OF A FATAL NATURE IF NOT DISCOVERED DURING A ROUTINE MAINTENANCE CHECK. I OWN TWO VEHICLES WITH THE EAGLE LS-2 TIRES, I HAV…
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I'M A 68 YEAR OLD MALE DRIVER,WHO WHEN BUYING A PRODUCT EXPECT A QUALITY MADE AMERICAN PRODUCT. I HAVE HAD TWO SIDEWALL FAILURES ON THE OEM EQUIPMENT TIRES THAT CAME ON MY CAR. THE PROBLEMS WERE POTENTIALLY OF A FATAL NATURE IF NOT DISCOVERED DURING A ROUTINE MAINTENANCE CHECK. I OWN TWO VEHICLES WITH THE EAGLE LS-2 TIRES, I HAVE BEEN TOLD GOODYEAR DOES NOT WARRANT SIDEWALL FAILURES. *JS
NHTSA ODI #10545323
47,626 miles · Sep 23, 2013
Steering
TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THE STEERING WHEEL WOULD SQUEAL WHEN TURNING. THE CONTACT TOOK THE VEHICLE TO THE DEALER, WHO STATED THAT FLUID WAS LEAKING FOR THE STEERING SYSTEM AND NEEDED TO BE REPLACED. THE CONTACT DID NOT REPLACE THE POWER STEERING UNIT. THE FAILURE MILEAGE WAS 47,626.
NHTSA ODI #10545056
Mileage unknown · Sep 17, 2013
Seats
2011 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO VEHICLE HEAD REST ISSUES. *SMD THE CONSUMER WOULD LIKE THE HEAD REST REMOVED. SHE STATED THEY WERE TOO LARGE, WHICH BLOCKED HER VIEW.
NHTSA ODI #10543722
Mileage unknown · Sep 12, 2013
Electronic Stability Control (esc)EngineTraction Control System
ON MY WAY TO WORK: ON HIGHWAY ALL LIGHTS CAME ON SERVICE TRACTION CONTROL, SERVICE STABILITRAK AND ENGINE POWER IS REDUCED, AND MY CHECK ENGINE LIGHT CAME ON AS WELL. *TR
NHTSA ODI #10543218
50,459 miles · Sep 2, 2013
Electronic Stability Control (esc)
MY WIFE AND I WERE RETURNING HOME ON I-81 TRAVELING NORTHBOUND. A WARNING BELL SOUNDED AND SHE NOTICED THE TCS(TRACTION CONTROL SYSTEM) WARNING LIGHT CAME ON AND A WARNING NOTICE TO HAVE THE STABILTRAC SERVICED, ENGINE POWER REDUCED WARNING AS WELL. WE DROVE THE REST OF THE WAY HOME AT A REDUCED SPEED AND PARKED IT. MY WIFE WENT…
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MY WIFE AND I WERE RETURNING HOME ON I-81 TRAVELING NORTHBOUND. A WARNING BELL SOUNDED AND SHE NOTICED THE TCS(TRACTION CONTROL SYSTEM) WARNING LIGHT CAME ON AND A WARNING NOTICE TO HAVE THE STABILTRAC SERVICED, ENGINE POWER REDUCED WARNING AS WELL. WE DROVE THE REST OF THE WAY HOME AT A REDUCED SPEED AND PARKED IT. MY WIFE WENT OUT TODAY AND STARTED THE CAR AND THE ONLY INDICATION WE HAD WAS THE TCS LIGHT WAS ON. NO OTHER WARNINGS APPEARED. THIS IS SOMETHING GM REALLY NEEDS TO ADDRESS SINCE I HAVE READ ABOUT MANY SUCH COMPLAINTS. A RECALL IS NEEDED GM. THIS IS A MANUFACTURING PROBLEM AND YOU SHOULD COVER THE COSTS NOT US CONSUMERS!! *JS
NHTSA ODI #10538443
42,500 miles · Aug 28, 2013
Tires
I PURCHASED A 2011 CHEVY IMPALA AT THE END OF DECEMBER 2012. SINCE THEN, I HAVE PUT ABOUT 10,000 MILES ON THE VEHICLE WITH GOODYEAR EAGLE LS-2 TIRES. UNFORTUNATELY, STARTING ON JUNE 13, 2013 I HAVE HAD A SERIES OF SIDEWALL BLOWOUTS. THE FIRST BLOWOUT WAS JUNE 13. THE SECOND WAS JULY 29. THE THIRD WAS AUGUST 27. THE FIRST TWO BLO…
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I PURCHASED A 2011 CHEVY IMPALA AT THE END OF DECEMBER 2012. SINCE THEN, I HAVE PUT ABOUT 10,000 MILES ON THE VEHICLE WITH GOODYEAR EAGLE LS-2 TIRES. UNFORTUNATELY, STARTING ON JUNE 13, 2013 I HAVE HAD A SERIES OF SIDEWALL BLOWOUTS. THE FIRST BLOWOUT WAS JUNE 13. THE SECOND WAS JULY 29. THE THIRD WAS AUGUST 27. THE FIRST TWO BLOWOUTS HAPPENED WHILE AT SPEED ON THE HIGHWAY. FORTUNATELY, THE THIRD ONE HAPPENED WHILE IN TOWN AND DRIVING LESS THAN 25 MPH. I HEARD A SOUND VERY SIMILAR TO WHAT I HEARD PRIOR TO THE OTHER TWO BLOWOUTS, SO I IMMEDIATELY PULLED OVER AND INSPECTED MY TIRES. I HAVE A PHOTO OF THE BUBBLE THAT FORMED ON THE INSIDE SIDEWALL. NOT THREE MINUTES LATER, THAT BUBBLE BLEW OUT AND THE TIRE QUICKLY DEFLATED. THIS IS NOW THREE TIRES, ALL GOODYEAR EAGLE LS-2, THAT HAVE BLOWN OUT IN LESS THAN THREE MONTHS. BASED ON THE NUMBER OF COMPLAINTS LEFT AT NHTSA, I CANNOT BELIEVE THIS IS AN ISOLATED INCIDENT WITH MY VEHICLE, ESPECIALLY WHEN THE SHOP OWNER AT THE TIRE STORE TOLD ME "THAT'S A MANUFACTURER DEFECT, A FAULTY AND BUSTED BELT" UPON SEEING THE PHOTO OF THE BUBBLE. *TT
NHTSA ODI #10537759
500 miles · Aug 25, 2013
Visibility/wiper
AFTER THE NOVELTY OF MY NEW CARE WORE OFF, I BECAME AWARE OF THE PROBLEM OF LIMITED VISIBILITY WHEN LOOKING OUT THE REAR WINDOW. THE MIDDLE HEADREST IN THE BACK SEAT OBSCURES MUCH OF THE WINDOW! I AM EXTRA CAREFUL WHEN BACKING UP BECAUSE OF THIS LIMITED VISIBILITY. I AM CONCERNED WHEN MY KIDS DRIVE THIS CAR BECAUSE, AS YOU KN…
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AFTER THE NOVELTY OF MY NEW CARE WORE OFF, I BECAME AWARE OF THE PROBLEM OF LIMITED VISIBILITY WHEN LOOKING OUT THE REAR WINDOW. THE MIDDLE HEADREST IN THE BACK SEAT OBSCURES MUCH OF THE WINDOW! I AM EXTRA CAREFUL WHEN BACKING UP BECAUSE OF THIS LIMITED VISIBILITY. I AM CONCERNED WHEN MY KIDS DRIVE THIS CAR BECAUSE, AS YOU KNOW, YOUNGER DRIVERS DON'T ALWAYS LISTEN TO THEIR PARENTS. IN ADDITION, MY DAUGHTER ISN'T NEARLY AS TALL AS I AM AND THE BACKSEAT MIDDLE HEADREST IS EVEN MORE OF AN ISSUE WITH SHORTER PEOPLE. THIS ISN'T A DEFECT, PER SE, BUT JUST AN EXTREMELY HAZARDOUS DESIGN FLAW. LOOKING ON YOUR WEBSITE, I AM NOW AWARE THAT I AM NOT THE ONLY ONE WITH THIS CONCERN. I AM GLAD GM REDESIGNED THE 2012 MODEL TO TAKE THIS HAZARD AWAY BUT WHAT ABOUT FOR THIS 2011 MODEL YEAR? *TR
NHTSA ODI #10537152
68,000 miles · Aug 25, 2013
Engine
CODE P211222 AND CODE C0242 CAR WOULD NOT GO OVER 5 MPH. ENGINE LIGHT WAS ON. CALLED ONSTAR. THIS IS THE THIRD TIME THIS HAS HAPPENED IN 15 MONTHS. FIXED TWICE. SPOKE WITH GENERAL MOTORS SAFETY DIVISION AND [XXX] AT GENERAL MOTORS SEVERAL TIMES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U…
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CODE P211222 AND CODE C0242 CAR WOULD NOT GO OVER 5 MPH. ENGINE LIGHT WAS ON. CALLED ONSTAR. THIS IS THE THIRD TIME THIS HAS HAPPENED IN 15 MONTHS. FIXED TWICE. SPOKE WITH GENERAL MOTORS SAFETY DIVISION AND [XXX] AT GENERAL MOTORS SEVERAL TIMES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10537131
50,000 miles · Aug 23, 2013
Electronic Stability Control (esc)Engine
WHILE LEAVING FROM WORK I MADE A LEFT TURN ONTO A BUSY HIGHWAY AND MY SERVICE TRACTION CONTROL LIGHT, REDUCE ENGINE POWER, AND CHECK ENGINE LIGHT CAME ON. PULLED OVER AND CAR WAS WANTING TO TURN OFF. TURNED OFF CAR AND SERVICE TRACTION CONTROL LIGHT GOES OFF BUT CHECK ENGINE STAYS ON. CAME HOME GOOGLED WHAT COULD BE THE CAUSE AN…
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WHILE LEAVING FROM WORK I MADE A LEFT TURN ONTO A BUSY HIGHWAY AND MY SERVICE TRACTION CONTROL LIGHT, REDUCE ENGINE POWER, AND CHECK ENGINE LIGHT CAME ON. PULLED OVER AND CAR WAS WANTING TO TURN OFF. TURNED OFF CAR AND SERVICE TRACTION CONTROL LIGHT GOES OFF BUT CHECK ENGINE STAYS ON. CAME HOME GOOGLED WHAT COULD BE THE CAUSE AND SEE THAT MANY IMPALAS OWNERS ARE HAVING THE SAME TROUBLE...I SEE A LAWSUIT HAPPENING IF GM DOES NOT RECALL THIS! *TR
NHTSA ODI #10536916
32,000 miles · Aug 17, 2013
Seats
ON TWO OCCASIONS WHILE BACKING I HAVE NOT BEEN ABLE TO SEE BEHIND ME IN THE REAR VIEW MIRROR BE CAUSE THE VIEW IS OBSTRUCTED BY THE 3 REAR SEAT HEADRESTS. I HAVE ALMOST HIT TWO PEOPLE WHO'S HEADS WERE BLOCKED BY THE REAR SEAT HEAD RESTS. I WISH THE HEAD RESTS COULD BE REMOVED BUT THE ARE MOLDED AS PART OF THE REAR SEAT. STUP…
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ON TWO OCCASIONS WHILE BACKING I HAVE NOT BEEN ABLE TO SEE BEHIND ME IN THE REAR VIEW MIRROR BE CAUSE THE VIEW IS OBSTRUCTED BY THE 3 REAR SEAT HEADRESTS. I HAVE ALMOST HIT TWO PEOPLE WHO'S HEADS WERE BLOCKED BY THE REAR SEAT HEAD RESTS. I WISH THE HEAD RESTS COULD BE REMOVED BUT THE ARE MOLDED AS PART OF THE REAR SEAT. STUPIDEST REAR SEAT DESIGN I HAVE EVER SEEN. *TR
NHTSA ODI #10535906
Official recalls
2Jun 23, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Aug 3, 2012
General Motors (GM) is recalling certain model year 2008-2012 Chevrolet Impala police vehicles because the front lower control arms may fracture. This safety recall does not include non-police Chevrolet Impala vehicles.
Consequence & remedy
Consequence: A broken control arm can result in the loss of control of the vehicle, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace both front lower control arms, free of charge. The safety recall began on August 21, 2012. Owners may contact the Chevrolet owner center at 1-866-694-6546.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗