TL* THE CONTACT OWNS 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT SHE CRASHED INTO ANOTHER VEHICLE. A POLICE REPORT WAS FILED. THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS INJURED BECAUSE THE AIR BAG FAILED TO DEPLOY. THE FAILURE MILEAGE WAS 11,000.
2011 Chevrolet Impala
Owner reports · Recalls · Investigations
Limited comparison data
There is not enough comparable history to draw a useful model-year comparison.
About this comparison →How this year compares
Owner complaints by model year
Compare all Impala years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
410 reports with mileage · 95 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electronic Stability Control (esc). Review the 132 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine. Review the 125 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 95 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
505 reportsTL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT WAS DRIVING 35 MPH WHEN THE VEHICLE SKIDDED DURING A RIGHT TURN. THE CONTACT STATED THAT ONE WHEEL WAS SPINNING. THE FAILURE RECURRED THREE TIMES. THE DEALER REPLACED THE WIRING HARNESS AND BOTH HUB BEARINGS ON THE FRONT PASSENGER SIDE WHEEL. THE MANUFACTURER WAS NOT…
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TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT WAS DRIVING 35 MPH WHEN THE VEHICLE SKIDDED DURING A RIGHT TURN. THE CONTACT STATED THAT ONE WHEEL WAS SPINNING. THE FAILURE RECURRED THREE TIMES. THE DEALER REPLACED THE WIRING HARNESS AND BOTH HUB BEARINGS ON THE FRONT PASSENGER SIDE WHEEL. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 39,000.
TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. WHILE DRIVING 70 MPH, THE CONTACT EXPERIENCED DIFFICULTY MANEUVERING THE GEAR SHIFTER AND THE VEHICLE JERKED. THE CHECK ENGINE AND SERVICE THROTTLE INDICATORS ILLUMINATED AS THE ENGINE STALLED. THE VEHICLE WAS TAKEN TO A MECHANIC, WHO STATED THAT THE THROTTLE POSITION SENSOR NEED…
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TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. WHILE DRIVING 70 MPH, THE CONTACT EXPERIENCED DIFFICULTY MANEUVERING THE GEAR SHIFTER AND THE VEHICLE JERKED. THE CHECK ENGINE AND SERVICE THROTTLE INDICATORS ILLUMINATED AS THE ENGINE STALLED. THE VEHICLE WAS TAKEN TO A MECHANIC, WHO STATED THAT THE THROTTLE POSITION SENSOR NEEDED TO BE REPLACED. THE FAILURE RECURRED. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 113,982.
I WAS ON THE HIGHWAY DOING 60MPH AND MY DASH SHOWED A MESSAGE ENGINE POWER REDUCED, SERVICE TRACTION STATION, SERVICE STABILITRAK. THE STEERING WHEEL COMPLETELY LOCKED UP AND THE CAR SHUT OFF. I ALMOST CAUSED A MAJOR ACCIDENT A CAR HAD TO SWERVE AROUND ME. I MANAGED TO GET TO THE SIDE OF THE ROAD IN THE CONSTRUCTION AREA. THIS H…
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I WAS ON THE HIGHWAY DOING 60MPH AND MY DASH SHOWED A MESSAGE ENGINE POWER REDUCED, SERVICE TRACTION STATION, SERVICE STABILITRAK. THE STEERING WHEEL COMPLETELY LOCKED UP AND THE CAR SHUT OFF. I ALMOST CAUSED A MAJOR ACCIDENT A CAR HAD TO SWERVE AROUND ME. I MANAGED TO GET TO THE SIDE OF THE ROAD IN THE CONSTRUCTION AREA. THIS HAS TO BE LOOKED INTO. I'VE RESEARCHED ONLINE AND I SEE A LOT OF IMPALAS ARE HAVING THIS SAME PROBLEM. THIS SHOULD BE CONSIDERED A SERIOUS SAFETY RISK. *TR
TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE BEGAN TO RAPIDLY DECELERATE. THE SERVICE TRACTION, CHECK ENGINE AND REDUCED ENGINE POWER LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE THROTTLE POSITION S…
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TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE BEGAN TO RAPIDLY DECELERATE. THE SERVICE TRACTION, CHECK ENGINE AND REDUCED ENGINE POWER LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE THROTTLE POSITION SENSOR MALFUNCTIONED. THE THROTTLE BODY AND GASKET WERE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 64,613. THE CURRENT MILEAGE WAS 72,200.
TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 10 MPH, ANOTHER VEHICLE CRASHED INTO HER VEHICLE HEAD ON. THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED BRUISED RIBS AND NECK INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE DEFE…
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TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 10 MPH, ANOTHER VEHICLE CRASHED INTO HER VEHICLE HEAD ON. THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED BRUISED RIBS AND NECK INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.
WHILE DRIVING HOME FROM WORK ONE EVENING THE GAS PEDAL SEEMED TO HAVE A MIND OF ITS OWN. AS I REMOVED MY FOOT FROM THE GAS AND WHEN TO APPLY THE BRAKE THE GAS PEDAL DID NOT COME BACK UP AND WAS STUCK IN POSITION. THIS HAS SUBSEQUENTLY HAPPENED ON 2 OTHER OCCASIONS AS WELL. MY 2011 CHEVROLET IMPALA IS 3 YEARS AND 6 WEEKS OLD. …
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WHILE DRIVING HOME FROM WORK ONE EVENING THE GAS PEDAL SEEMED TO HAVE A MIND OF ITS OWN. AS I REMOVED MY FOOT FROM THE GAS AND WHEN TO APPLY THE BRAKE THE GAS PEDAL DID NOT COME BACK UP AND WAS STUCK IN POSITION. THIS HAS SUBSEQUENTLY HAPPENED ON 2 OTHER OCCASIONS AS WELL. MY 2011 CHEVROLET IMPALA IS 3 YEARS AND 6 WEEKS OLD. AS MY LOCAL CHEVY DEALER (CHEVROLET OF HOMEWOOD IL) HAS INFORMED ME MY THROTTLE SENSOR IS STICKING CAUSING THE GAS PETAL TO STAY DOWN. COMMON SENSE WOULD TELL ANYONE THIS IS NOT A GOOD THING. I WAS INFORMED THAT BECAUSE MY WARRANTY EXPIRED 6 WEEKS AGO THAT THE $500. REPAIR TO REPLACE A SENSOR IS MY RESPONSIBILITY. NOW I UNDERSTAND THE WARRANTY EXPIRING. HOWEVER, A SENSOR ON THE THROTTLE IS A PART I BELIEVE SHOULD NOT GO BAD AFTER ONLY 40000 MILES. HOW MANY POTENTIAL ACCIDENTS ARE WAITING TO HAPPEN BECAUSE OF A PROBLEM LIKE THIS. THIS IS MY WIFE'S CAR AND SHE EXPERIENCED THE GAS PEDAL STICKING IN THE DOWN POSITION ON AT LEAST 3 OCCASIONS. LUCKILY SHE WAS NOT IN A DANGEROUS SITUATION WHEN IT HAPPENED. THIS IS SOMETHING I FEEL SHOULD BE BROUGHT TO THE ATTENTION OF GM CORP. THANK YOU FOR A FORUM TO LET SOMEONE KNOW AND HOPEFULLY SOMETHING CAN BE DONE BEFORE SOMEONE GETS SERIOUSLY HURT. *TR
TRAVELING AT HIGHWAY SPEED, THE DASHBOARD LIGHTS CAME ON AND THE VEHICLE BEGAN TO LOSE SPEED. STEPPING ON THE ACCELERATOR PEDAL HAD NO EFFECT AND I MOVED TO THE RIGHT LANE, I HAD BEEN PASSING ANOTHER VEHICLE AT THE TIME. I DROVE THE CAR AT THE SPEED WHICH IT PERMITTED WITH MY FOUR-WAY BLINKERS ON UNTIL I ARRIVED HOME. IT WAS AT …
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TRAVELING AT HIGHWAY SPEED, THE DASHBOARD LIGHTS CAME ON AND THE VEHICLE BEGAN TO LOSE SPEED. STEPPING ON THE ACCELERATOR PEDAL HAD NO EFFECT AND I MOVED TO THE RIGHT LANE, I HAD BEEN PASSING ANOTHER VEHICLE AT THE TIME. I DROVE THE CAR AT THE SPEED WHICH IT PERMITTED WITH MY FOUR-WAY BLINKERS ON UNTIL I ARRIVED HOME. IT WAS AT NIGHT AND THERE WAS NO WHERE ELSE TO GO. THE NEXT DAY, THE PROBLEM WAS NOT EVIDENT, BUT I TOOK IT TO THE DEALER FROM WHOM I HAD PURCHASED IT, USED. THAT DEALER WAS UNABLE TO ASCERTAIN THE PROBLEM, AND TOOK THE CAR TO A LOCAL CHEVROLET FRANCHISE WHERE IT WAS "REPAIRED" AND RETURNED. SEVERAL DAYS LATER, THE SAME PROBLEM OCCURRED WHEN I WAS ENTERING A HIGHWAY I COULD NOT ACCELERATE INTO TRAFFIC. THIS TIME, AS IT HAPPENED DURING THE DAY, I AGAIN TOOK IT TO MY DEALER. IT WAS SUGGESTED THAT I DEAL DIRECTLY WITH THE LOCAL CHEVROLET DEALER TO WHOM HE HAD TAKEN THE CAR THE FIRST TIME. THAT DEALER HAD IT FOR SEVERAL DAYS. THE DEALERSHIP CONTACTED THE FACTORY DIRECTLY FOR INSTRUCTIONS TO FIX THE PROBLEM, . TO DATE, THERE HAS BEEN NO RE-OCCURRENCE OF THIS, NOR ANY OTHER PROBLEM. THE FIRST VISIT FOR REPAIR COST ABOUT $200 AND THE SECOND $500. I CONTACTED GENERAL MOTORS DIRECTLY AND THEY AGREED TO REFUND $250 EARLIER THIS YEAR. *TR
2011 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO VEHICLE ENGINE PROBLEMS. *SMD THE CONSUMER STATED ON SEVERAL OCCASIONS, THE VEHICLE STALLED WITHOUT NO WARNING. WHEN THE ENGINE POWER REDUCED, A LIGHT APPEARED AND THE CONSUMER WAS UNABLE TO ACCELERATE. THE CONSUMER STATED HE WAITED SEVERAL MINUTES, BEFORE TRYING TO RE-STAR…
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2011 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO VEHICLE ENGINE PROBLEMS. *SMD THE CONSUMER STATED ON SEVERAL OCCASIONS, THE VEHICLE STALLED WITHOUT NO WARNING. WHEN THE ENGINE POWER REDUCED, A LIGHT APPEARED AND THE CONSUMER WAS UNABLE TO ACCELERATE. THE CONSUMER STATED HE WAITED SEVERAL MINUTES, BEFORE TRYING TO RE-START THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, FOR AN INSPECTION, BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. HOWEVER. A COUPLE OF WEEKS LATER, THE ENGINE SERVICE LIGHT AND ENGINE POWER REDUCED LIGHT ILLUMINATED AGAIN. *JB
WHILE ON FREEWAY CHECK ENGINE LIGHT AND TRACTION CONTROL CAME ON AND DISPLAY READ "REDUCED ENGINE POWER" AND "SERVICE STABILITRAK" APPARENTLY A VERY COMMON AND DANGEROUS ISSUE THAT HAS NOT BEEN RECALLED. I BOUGHT THIS CAR FOR MY WIFE A COUPLE MONTHS AGO USED AND IT HAS GONE OFF MULTIPLE TIMES. THE ENGINE SHIFTS GEARS VERY ROUG…
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WHILE ON FREEWAY CHECK ENGINE LIGHT AND TRACTION CONTROL CAME ON AND DISPLAY READ "REDUCED ENGINE POWER" AND "SERVICE STABILITRAK" APPARENTLY A VERY COMMON AND DANGEROUS ISSUE THAT HAS NOT BEEN RECALLED. I BOUGHT THIS CAR FOR MY WIFE A COUPLE MONTHS AGO USED AND IT HAS GONE OFF MULTIPLE TIMES. THE ENGINE SHIFTS GEARS VERY ROUGH AND POWER IS LOST. SCHEDULED TO GO TO DEALERSHIP TOMORROW BUT LOOKS LIKE IT WILL COST ME. *TR
Official recalls
214V355000 · Electrical System:ignition
Jun 23, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
12V377000 · Suspension:front:control Arm:lower Arm
Aug 3, 2012
General Motors (GM) is recalling certain model year 2008-2012 Chevrolet Impala police vehicles because the front lower control arms may fracture. This safety recall does not include non-police Chevrolet Impala vehicles.
Consequence & remedy
Consequence: A broken control arm can result in the loss of control of the vehicle, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace both front lower control arms, free of charge. The safety recall began on August 21, 2012. Owners may contact the Chevrolet owner center at 1-866-694-6546.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.
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