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2011 Chevrolet Impala

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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When problems were reported

Mileage at the reported incident

410 reports with mileage · 95 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electronic Stability Control (esc). Review the 132 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 125 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 95 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

22 crash reports5 fire reports19 injury reports

What owners actually said

505 reports
39,900 miles · Aug 10, 2014
Electrical SystemEngine

THE CAR KEEPS RUNNING AFTER IT IS TURNED OFF. THE FAN ALSO KEEPS RUNNING, THEN THE NEXT MORNING THE CAR WOULDN'T START. THE AIR WON'T TURN DOWN AND SOMETIMES IT DOESN'T WORK AT ALL. THERE DOESN'T SEEM TO BE A DIFFERENCE BETWEEN AIR AND DEFROST. WHILE I AM DRIVING, THE LIGHT KEEP GETTING DIM, THEN BRIGHTER, THEN DIM, THEN BRIGHT.…

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THE CAR KEEPS RUNNING AFTER IT IS TURNED OFF. THE FAN ALSO KEEPS RUNNING, THEN THE NEXT MORNING THE CAR WOULDN'T START. THE AIR WON'T TURN DOWN AND SOMETIMES IT DOESN'T WORK AT ALL. THERE DOESN'T SEEM TO BE A DIFFERENCE BETWEEN AIR AND DEFROST. WHILE I AM DRIVING, THE LIGHT KEEP GETTING DIM, THEN BRIGHTER, THEN DIM, THEN BRIGHT. IT WAS THE NEXT MORNING THEN WHEN IT WOULDN'T START! SOMETIMES WHEN WE PUT THE KEY IN, WE COULDN'T GET IT OUT. WE HAD TO KEEP TRYING TO TURN IT ON AND OFF, THEN IT FINALLY LET US TAKE THE KEY OUT. *TR

NHTSA ODI #10621203

55,000 miles · Aug 7, 2014
Visibility

TL * THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT THE REAR WINDOW SHATTERED. THE CONTACT MENTIONED THAT THERE WERE NO CRACKS ON THE WINDOW TO INDICATE THAT IT WOULD HAVE SHATTERED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE …

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TL * THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT THE REAR WINDOW SHATTERED. THE CONTACT MENTIONED THAT THERE WERE NO CRACKS ON THE WINDOW TO INDICATE THAT IT WOULD HAVE SHATTERED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.

NHTSA ODI #10620744

70,000 miles · Jul 30, 2014
EnginePower Train

THROTTLE CONTROL SHUT DOWN,ENGINE POWER REDUCED,CAR SHUT DOWN ON HIGHWAY WITHOUT WARNING. *TR

NHTSA ODI #10617768

72,180 miles · Jul 29, 2014
Electronic Stability Control (esc)Engine

WHILE I WAS DRIVING THE SERVICE STABILITY PACK AND TRACTION CONTROL LIGHT CAME ON AND IMMEDIATELY AFTER THE REDUCED ENGINE POWER CAME ON. THE CAR THEN JERKED, AND SHUT OFF WHILE I WAS STILL DRIVING, AND WOULDN'T START AGAIN UNTIL APPROXIMATELY 30 MINUTES LATER. THERE WERE NO WET NOR ROAD HAZARD CONDITIONS THAT WOULD HAVE CAUSED …

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WHILE I WAS DRIVING THE SERVICE STABILITY PACK AND TRACTION CONTROL LIGHT CAME ON AND IMMEDIATELY AFTER THE REDUCED ENGINE POWER CAME ON. THE CAR THEN JERKED, AND SHUT OFF WHILE I WAS STILL DRIVING, AND WOULDN'T START AGAIN UNTIL APPROXIMATELY 30 MINUTES LATER. THERE WERE NO WET NOR ROAD HAZARD CONDITIONS THAT WOULD HAVE CAUSED THIS TO HAPPEN. FURTHERMORE, I WAS DRIVING AT 60MPH WHEN THIS OCCURRED IN MODERATE TRAFFIC AND ALMOST GOT REAR ENDED. THIS IS A VERY UNSAFE ISSUE, AND I WAS TOLD THAT THE GAS PEDAL NEEDS TO BE REPLACED. SINCE THEN MY VEHICLE HAS DONE THIS SEVERAL TIMES. THIS ISSUES NEEDS TO BE RECALLED BECAUSE A LOT OF INDIVIDUALS HAVE COMPLAINED ABOUT HAVING THE SAME ISSUES WITH THE IMPALA. WHAT IS IT GOING TO TAKE AN INJURY OR FATALITY FOR A RECALL ON THESE VEHICLES. MOREOVER, ANY VEHICLE THAT SHUTS OFF WHILE DRIVING AT ANY SPEED BECAUSE OF AN ISSUES WITH THROTTLE BODY/GAS PEDAL NEEDS TO BE RECALLED BECAUSE THIS IS A MAJOR SAFETY ISSUE. *JS

NHTSA ODI #10617125

22,000 miles · Jul 23, 2014
EnginePower Train

PULLED INTO 35 MILE PER HOUR TRAFFIC AND LOST ENGINE POWER. WARNING LIGHTS AND MESSAGE FOR STABILTRAC, SERVICE TRACTION CONTROL AND REDUCED ENGINE POWER CAME ON. EXPERIENCED REDUCED ENGINE POWER WITH TRAFFIC APPROACHING FROM BEHIND. THIS HAPPENED WITH 22,000 MILES IN 7/2013. THE ENGINE CONTROL MODULE AND STABILIZER SHAFT LIN…

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PULLED INTO 35 MILE PER HOUR TRAFFIC AND LOST ENGINE POWER. WARNING LIGHTS AND MESSAGE FOR STABILTRAC, SERVICE TRACTION CONTROL AND REDUCED ENGINE POWER CAME ON. EXPERIENCED REDUCED ENGINE POWER WITH TRAFFIC APPROACHING FROM BEHIND. THIS HAPPENED WITH 22,000 MILES IN 7/2013. THE ENGINE CONTROL MODULE AND STABILIZER SHAFT LINK WERE REPLACED. THIS HAPPENED AGAIN 2/2014 WITH 26,000 MILES. THE THROTTLE BODY COVER AND SENSOR KIT WERE REPLACED. JUST TODAY, 7/23/2014, IT HAPPENED AGAIN WITH 30,000 MILES. EACH TIME IT HAS HAPPENED PULLING INTO 35 MILE PER HOUR TRAFFIC AND EXPERIENCED REDUCED POWER. *TR

NHTSA ODI #10615819

71,900 miles · Jul 19, 2014
Electronic Stability Control (esc)

FIRST TIME I WAS SLOWING DOWN TO MAKE LEFT TURN WHEN ENGINE LIGHT CAME ON THEN MESSAGE TO CHECK STABILIY TRAC AND THEN TRACTION CONTROL CAR LOST POWER WHILE MAKING TURN AND JERKED .I GOT THE CAR BACK HOME BY DRIVING AT LOW SPEED HAD TO SHUT OFF AND START SEVERAL TIMES BEFORE IT WOULD CLEAR AFTER IT CLEARED DROVE FINE FOR ABOU…

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FIRST TIME I WAS SLOWING DOWN TO MAKE LEFT TURN WHEN ENGINE LIGHT CAME ON THEN MESSAGE TO CHECK STABILIY TRAC AND THEN TRACTION CONTROL CAR LOST POWER WHILE MAKING TURN AND JERKED .I GOT THE CAR BACK HOME BY DRIVING AT LOW SPEED HAD TO SHUT OFF AND START SEVERAL TIMES BEFORE IT WOULD CLEAR AFTER IT CLEARED DROVE FINE FOR ABOUT TEN MILES AT LOW SPEED AS SOON AS I GOT UP TO50 MPH ENGINE LITE CAME ON STARTED JERKING AND LOST POWER AGAIN AGAIN MESSAGE THE SAME ONLY NOW ALL MESSAGES ARE MESSED UP EVERYTHING IS FOLLOWED BY CAL I AM AFRAID TO DRIVE THIS CAR AS IT IS VERY DANGEROUS .ONLY HAD THE CAR ONE MONTH BOUGHT IT ON 6/16/2014 FIRST PROBLEM HAPPENED ON 7/16/2014 SECOND 7/19/2014. *TR

NHTSA ODI #10614713

78,000 miles · Jul 18, 2014
Engine And Engine Cooling

THE A/C MOTOR BEHIND THE GLOVE BOX IS MAKING A CLICKING NOISE AND I HAVE NOTICED ON A LOT OF GM AND CHEVY VEHICLES THE SAME DEFECT. I THINK THIS SHOULD DEFINITELY BE A RECALL CONSIDERING A LOT OF PEOPLE I KNOW HAVE THE SAME PROBLEM. *TR

NHTSA ODI #10614596

82,000 miles · Jul 14, 2014
Electronic Stability Control (esc)EnginePower Train

I WAS DRIVING DOWN I-74 OUTSIDE PEORIA IL AND THE STABILITRAC POWER REDUCED POPPED UP ON THE DASH AND 3 SECONDS LATER IT STATED THE ANTI-THEFT ENGAGED AND SHUT MY CAR OFF. I ALMOST GOT REAR ENDED BY MULTIPLE CARS ON THE INTERSTATE. I WAS IN THE LEFT LANE AND BARELY MADE IT TO THE SIDE OF THE ROAD. I EMAILED GM AND THEY HAVE NOT …

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I WAS DRIVING DOWN I-74 OUTSIDE PEORIA IL AND THE STABILITRAC POWER REDUCED POPPED UP ON THE DASH AND 3 SECONDS LATER IT STATED THE ANTI-THEFT ENGAGED AND SHUT MY CAR OFF. I ALMOST GOT REAR ENDED BY MULTIPLE CARS ON THE INTERSTATE. I WAS IN THE LEFT LANE AND BARELY MADE IT TO THE SIDE OF THE ROAD. I EMAILED GM AND THEY HAVE NOT GOTTEN BACK TO ME YET. I EMAILED THEM THE SAME DAY IT HAPPENED. *TR

NHTSA ODI #10610376

63,000 miles · Jul 11, 2014
Electrical System

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT THE HEADLIGHTS WOULD ACTIVATE AND DEACTIVATE INDEPENDENTLY. IN ADDITION, THE RADIO WOULD ACTIVATE INDEPENDENTLY AND THERE WAS AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE CONTACT ALSO MENTIONED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO THE …

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TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT THE HEADLIGHTS WOULD ACTIVATE AND DEACTIVATE INDEPENDENTLY. IN ADDITION, THE RADIO WOULD ACTIVATE INDEPENDENTLY AND THERE WAS AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE CONTACT ALSO MENTIONED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER, WHO RESET UNKNOWN CODES HOWEVER, THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.

NHTSA ODI #10609771

Mileage unknown · Jul 10, 2014
Seats

I WANT TO ADD MY COMPLAINT TO THE LIST THAT INCLUDES MANY OTHERS REGARDING THE THREE HEAD RESTS BUILT INTO THE REAR SEAT. THEY SIGNIFICANTLY LIMIT THE DRIVER'S FIELD OF VISION, AND THUS CAN AFFECT THE DRIVER'S ABILITY TO SAFELY OPERATE THE VEHICLE. SOMETHING SHOULD BE DONE BEFORE SOMEONE IS SERIOUSLY INJURED. *TR

NHTSA ODI #10609531

Official recalls

2

14V355000 · Electrical System:ignition

Jun 23, 2014

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Consequence & remedy

Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.

Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.

12V377000 · Suspension:front:control Arm:lower Arm

Aug 3, 2012

General Motors (GM) is recalling certain model year 2008-2012 Chevrolet Impala police vehicles because the front lower control arms may fracture. This safety recall does not include non-police Chevrolet Impala vehicles.

Consequence & remedy

Consequence: A broken control arm can result in the loss of control of the vehicle, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will replace both front lower control arms, free of charge. The safety recall began on August 21, 2012. Owners may contact the Chevrolet owner center at 1-866-694-6546.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.