2011 Chevrolet Impala

DRIVING ALONG AND CAR JUST ACCELERATED AND COULD NOT GET IT TO STOP OR SLOW DOWN. TRACTION CONTROL LIGHT CAME ON, ENGINE REDUCE POWER, LOW ENGINE POWER, SERVICE STABILITY TRAK, CHECK ENGINE LIGHT. I WAS PUSHING DOWN ON THE BRAKE TRYING TO GET THE CAR TO STOP OR AT LEAST SLOW DOWN BUT THE CAR SEEMS AS IF IT WAS GETTING FASTING THEN IT MADE A JERK AND I BUMPED MY HEAD AGAINST THE WINDOW, AND MY FOOT GOT STUCK UNDER THE PEDAL AND KNEE GOT JAMMED . MY MOM GOT HURT ALSO AND BEING JERKED BACK AND FORTH.

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT THE HEAT FAILED. IN ORDER FOR THE HEAT TO FUNCTION, THE VEHICLE HAD TO BE IN MOTION. THE FAILURE RECURRED NUMEROUS TIME. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000. THE VIN WAS NOT AVAILABLE.

I HAVE A 2011 CHEVY IMPALA AND DURING AN INSPECTION FOUND OUT THAT THE CLUNK I STARTED HEARING 2 WEEKS AGO WAS DUE TO A FRONT ALUMINUM SUB-FRAME CONTROL ARM MOUNT THAT BROKE. THE CAR HAD A SAFETY RECALL ON IT (RECALL 12V377) FOR FRONT CONTROL ARMS, WHICH WERE REPLACED, BUT THE NEW CONTROL ARMS ARE DEFECTIVE ALSO, CAUSING THEM TO BECOME MISALIGNED INSIDE THE SUB-FRAME CONTROL ARM MOUNTS, WHICH SUBSEQUENTLY RUBBED AND WORE THE ALUMINUM SUB-FRAME CONTROL ARM MOUNTS TO THE POINT WHERE IT BROKE. I DO HAVE PICTURES OF THIS. THE FRONT BUSHING IS A VERTICAL BUSHING DESIGN FROM GM THAT HAS BEEN NOTED FOR A VERY HIGH AND REPEATED FAILURE RATE, NOT JUST ON THE W-BODY CARS BUT ALSO ON MANY DELTA PLATFORM CARS SUCH AS CHEVY COBALT AND HHR, PONTIAC G5, SATURN ION. I CONTACTED CHEVY AND THEY REFUSE TO LISTEN TO IT, EVEN THO THIS CAR ONLY HAS 78K MILES ON IT, AND IS ONLY 4 YEARS 1 MONTH OLD, THEY DECLINED WARRANTY. IT IS VERY DANGEROUS AS THE ENTIRE WHEEL CONTROL ARM MOUNTS BROKE AWAY FROM THE REST OF THE FRAME. AND IT IS DUE TO THE SECOND SET OF DEFECTIVE CONTROLS ARMS IN JUST 78K MILES. ANY IMPALA OWNER SHOULD GO CHECK THIS IMMEDIATELY AS IT CAN BE A DEADLY DEFECT THAT GM IS DECLINING TO KNOW ABOUT. IT ALSO AFFECTS OTHER GM 2006 AND NEWER W-BODY CARS: PONTIAC GRAND PRIX, BUICK LACROSSE, CHEVY IMPALA AND MONTE CARLO. THE ISSUE IS, THIS TYPE OF BUSHING USED BY GM FOR MANY YEARS ON MANY MODELS IS KNOWN TO HAVE VERY HIGH FAILURE, AND WITH STEEL CONTROL ARM MOUNTS, IT DIDN'T DAMAGE THE MOUNTS/SUB-FRAME UNLESS LEFT FOR A VERY LONG TIME, BUT NOW WITH THE ALUMINUM SUB-FRAME, WHEN THE BUSHING GOES BAD, THE OUTER STEEL PART OF THE BUSHING WEARS AWAY INTO THE SOFT ALUMINUM CONTROL ARM MOUNT ON THE SUB-FRAME VERY QUICKLY, AND MAY GO UNNOTICED BY THE DRIVER UNTIL IT BREAKS, WHICH CAN CAUSE LOSS OF CONTROL OF THE VEHICLE, WHICH MAY LEAD TO A CRASH, CAUSING BODILY HARM OR EVEN A FATALITY.

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ACCELERATOR PEDAL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. WHILE DRIVING 70 MPH, THE TRACTION CONTROL LIGHT ILLUMINATED AS THE VEHICLE STALLED. AS A RESULT, THE VEHICLE CRASHED AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER AND PASSENGER SUSTAINED MINOR INJURIES TO THEIR HANDS AND LEGS, BUT DID RECEIVE MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE IMPACT WAS NOT HARD ENOUGH FOR THE AIR BAGS TO DEPLOY. THE FAILURE MILEAGE WAS 56,000. UPDATED 6/8/15*CN UPDATED 11/6/15 *JS

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, "TRACTION CONTROL NEED SERVICE" AND "REDUCE ENGINE POWER" MESSAGES APPEARED BEFORE THE SPEED SUDDENLY REDUCED. AFTER RESTARTING THE ENGINE AND CONTINUING TO DRIVE, THE ERROR MESSAGES CONTINUED TO DISPLAY BEFORE THE VEHICLE SHUT OFF. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE ACCELERATOR PEDAL WAS FAULTY AND NEEDED TO BE REPLACED. THE PEDAL WAS REPLACED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,590. UPDATED 5/15/15*CN THE CONSUMER STATED JUST BEFORE THE ENGINE SHUT DOWN THE MESSAGE "SHUTTING POWER OFF" WAS DISPLAYED. THE VEHICLE COASTED TO A STOP. THE KEY WAS STILL IN THE ON POSITION. UPDATED 11/16/2015*JS

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. WHILE DRIVING AT 40 MPH, THE INSTRUMENT PANEL FLICKERED AND THE STEERING WHEEL SEIZED. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED NOSE AND FACE INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE HOOD AND SIDING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 5,000.