2011 Chevrolet Impala

Today, 6-12-2022, driving on US Highway 80 at 65 mph headed toward Phenix City, AL from Columbus, GA, the the engine shuddered, then the "Stabilitrack Service Light" came on, along with the check engine light, and a message for "reduced engine power." Then, the engine suddenly cut out as I was going uphill between the Riverchase Exit and the Summerville Exit. Luckily, I was driving and not my wife. I was able to glide the car back to the right shoulder of the road under ZERO power, and shut the ignition down. Cars were passing me at 65-75 mph, and I was very fortunate not to have caused an accident. After sitting there for about 5 minutes in 96 degree heat and my wife freaking out in the passenger seat, I restarted the car and eased it to the Summerville Exit, and slowly drove home, about another 6 miles. We were damn lucky not to have been hit by another car, as this happened on a what is essentially a freeway. After researching this , it seems this is a common problem being reported on this Model, the Chevy Impala. I'm sure Chevrolet knows about this...the company should be forced to recall this car model and fix it before folks start getting killed due to total engine failure...especially at a high speed like I was driving.

The car was stopped at a stop sign, turned right onto the highway and the front wheels locked. The car would not move in any gear, even in neutral. A tow truck had to place front wheels on skids and drag onto the bed. The transmission repair shop never saw anything like it, all the gears on the trans axel were stripped smooth and metal fragments all over the inside of the transmission. Very dangerous situation if there would have been oncoming traffic.

The contact owns a 2011 Chevrolet Impala. The contact stated that the occupant sensor in the passenger’s seat occasionally failed to recognize an occupant seated in the passenger’s side front seat. The air bag off warning light would remain illuminated on the instrument panel. The contact had taken the vehicle to a dealer where he was informed that the part to repair the vehicle was not available. The contact was referred to a junkyard for assistance with finding a replacement part. The vehicle had yet to be repaired. The failure mileage was approximately 50,000

The car was purchased 06/23/2021. Approx 2 weeks or less later the car had to be taken to the shop where it was purchased at due to the engine going in the car. There have been 3 loaner cars given while car is being fixed however after now 4 months the car is still just sitting at the shop where it was purchased at without the engine being replaced or repaired. There is a loan on this vehicle and it is very unfair that the loan has to continue to be paid for when the car is not in possession of the owner. I do not want the car back at this point because it is now out of warranty and has been sitting for a long time without being fixed. I have called many times and have been getting the run around. Now the owner of the shop or workers will not answer my phone calls. My name is [XXX] my contact information is [XXX]. I am helping my son out because he is and have been getting the runaround since he purchased this vehicle from Ecars. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The contact owns a 2011 Chevrolet Impala. The contact stated while driving approximately 55 mph, the vehicle stalled without warning. The contact mentioned that the key was unable to be removed from the ignition. The vehicle was unable to restart. The vehicle was towed to an empty parking lot. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 145,000.