2011 Chevrolet Impala

JUNE 8 2013: WHEN DRIVING, NOTICED ON THE FREEWAY, IT WASN'T SMOOTH AT TIMES. THE TRANSMISSION'S SHIFTING WAS PRETTY ROUGH. NO INDICATION OF ANY ISSUES POPPED UP ON DASHBOARD. WHEN ARRIVING AT FREEWAY RAMP, IT FELT LIKE I WAS HYDROPLANING, BUT ON GRAVEL. THEN, NOTICED WHEN PRESSING THE ACCELERATOR, WAS NOT GOING ANYWHERE, BUT FELT LIKE I WAS IN NEUTRAL. WAS ABLE TO PULL IN AND TAKE A LOOK... TRANSMISSION FLUID WAS FINE... NOTHING POPPED UP ON THE DASHBOARD. NOTHING! THE INDICATORS FOR TIRES, OIL, ETC WERE SHOWING INFO, BUT NOTHING TO INDICATE IT HAD DIED!! DROPPED IT OFF AT THE DEALERSHIP - HAD JUST BOUGHT IT IN JULY 2012. 11 MONTHS LATER, THIS?!?!? THEY ARE SAYING THEY HAVE NEVER SEEN IT THIS BAD, EVEN WHEN COMPARED TO OTHER OLLLLLLDER CARS, THIS WAS THE WORST. THEY HAVE TO REPLACE THE ENTIRE TRANSMISSION. THEY CALLED IN THE GM PEOPLE TO TAKE A LOOK AT IT.THEIR AUTO TRANS CONCERN: CUSTOMER STATES TOWED IN TRANSMISSION WILL NOT MOVE AT TIME OF WRITE UP REVERSE AND FORWARD WORKING INPUT AND REACTION CARRIER EXCESSIVE CLEARANCE METAL IN TORQUE CONVERTER., VALVE BODY, BURNT CLUTCHES CALL TAC CASE #71-1194752825 PRIVE COMP ADVISED TO REPLACE TRANS DUE TO COST WITH SRTA. ORD SERIAL #619ASBWJR6J PRELACW TIH SRTA FLUSH CODE 693FFEE5 THEY REPLACED IT UNDER WARRANTY... TOTAL COST WAS $4400 AUG. 29, 2017. THE REPLACED TRANSMISSION FAILED. WE WERE ON THE FREEWAY, JUST GOT OFF, WHILE IN MOTION, THERE WAS SOME REALLY ROUGH VIBRATION. COULD NOT GO ANY FASTER THAN 25 MPH. NO LIGHT INDICATIONS ON THE DASHBOARD. IT TELLS ME IF FLAT TIRE, BLINKER IS ON, THE TEMPERATURE OUTSIDE, ETC ETC, BUT NOTHING WRONG WITH THE TRANSMISSION. I'M NOT SURE IF IT'S RELATED, BUT WE SMELLED VINEGAR EVERY TIME WE STARTED THE CAR FOR ABOUT 4 DAYS STRAIGHT. WE NOTICED THAT WHEN ACCELERATING, IT'S OKAY, BUT WHEN LETTING OFF THE GAS ON THE FREEWAY, IT "SHUDDERS."

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT HE HAD REVERSED THE VEHICLE AND THEN SHIFTED INTO THE DRIVE POSITION AND WHEN HE DEPRESSED THE ACCELERATOR PEDAL, HE HEARD AN ABNORMAL NOISE AND THE VEHICLE FAILED TO DRIVE FORWARD. IN ADDITION, THE CONTACT STATED THAT THE WHEELS HAD SEIZED. THE VEHICLE WAS TOWED TO A LOCAL INDEPENDENT MECHANIC WHERE HE DIAGNOSED THAT THE TRANSMISSION HAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO CONTACTED HIS LOCAL DEALER ( PLATINUM CHEVROLET: 3001 CORBY AVE, SANTA ROSA, CA, 95407) WHERE HE INQUIRED TO PROVIDE HIM WITH A DIAGNOSIS. THE VEHICLE WAS NOT SERVICED DUE TO THE DIAGNOSTIC FEE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE UNDER CASE NUMBER: 83215496968, AND STATED THAT SOMEONE WOULD CONTACT HIM BACK. THE FAILURE MILEAGE WAS 75,500.

THE TRANSMISSION WILL FREQUENTLY FAIL TO ENGAGE WHEN STARTING FROM A FULL OR PARTIAL STOP. TURNING LEFT ACROSS TRAFFIC IS EXTREMELY DANGEROUS, AS YOU NEVER KNOW WHEN THE TRANSMISSION WILL FAIL TO ENGAGE. THIS HAS BEEN A ONGOING PROBLEM WITH THIS VEHICLE SINCE THE CAR HAD 38000 MILES ON IT. THIS IS OUR THIRD IMPALA THAT HAS HAD THIS PROBLEM. THE FIRST IMPALA THAT HAD THIS PROBLEM, THE CHEVROLET DEALER COULD NOT DIAGNOSE. THE TRANSMISSION PRESSURE SOLENOID WAS REPLACED BY A LOCAL TRANSMISSION SHOP. THIS FIXED THE PROBLEM FOR THAT CAR. WE ALSO HAVE A 2008 IMPALA THAT HAS THE SAME PROBLEM. THREE IMPALAS, THE SAME TRANSMISSION PROBLEM IN ALL THREE. THE PART NEEDS TO BE RECALLED. WE HAVE DELAYED HAVING THE PART REPAIRED BECAUSE IT IS QUITE COSTLY AND WE HAD HOPED THAT CHEVROLET WOULD DO THE RIGHT THING AND RECALL THE PART ON THEIR OWN.

CHECK DRIVER SIDE AIR BAG LIGHT. DEALER INSPECTION RESULTED IN "BAD SENSOR". WANTED $400. TO REPLACE. CURRENT ISSUE: AWAY FROM HOME. CAR STARTED BUT ENGINE VERY ROUGH. CHECK ENGINE LIGHT, MESSAGE "LOSS OF POWER", CHECK STABIL-TRACK". CAR WOULD SHIFT INTO DRIVE AFTER REVVING UP TO 3K RPM. MAX SPEED ATTAINABLE 55 MPH. MADE IT HOME. NOW UNABLE TO START CAR. (NEW BATTERY) OTHERS WITH SIMILAR PROBLEMS HAD TO REPLACE/CLEAN THROTTLE CONTROL SENSOR?? SOME WERE AT HIGHER SPEED WHEN THE LOSS OF POWER OCCURRED. NO START IS ANOTHER ISSUE?

MY DAUGHTER WAS DRIVING THIS VEHICLE HOME FROM A TRIP AND STOPPED AT A STORE. WHEN SHE RETURNED TO THE VEHICLE IT WOULD NOT MOVE. WE HAD TO HAVE THE VEHICLE TOWED AND HAD TO REPLACE THE TRANSMISSION AND REPLACE THE STEERING GEAR ON THIS VEHICLE. THE VEHICLE ONLY HAS 55,500 MILES ON IT. I DON'T FEEL THIS IS A REPAIR THAT SHOULD HAVE BEEN NECESSARY WITH THIS FEW MILES. WE ARE THE ORIGINAL OWNERS ON THE VEHICLE AND TOOK POSSESSION FROM THE DEALERSHIP ON 2/2/11. I DO HAVE THE REPAIR BILLS. WORK WAS PERFORMED ON 6/9/17.

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. WHEN THE VEHICLE WAS SHIFTED INTO REVERSE, THERE WAS AN ABNORMAL NOISE UNDERNEATH THE VEHICLE. THE VEHICLE STALLED AND WAS UNABLE TO BE RESTARTED. THE CONTACT STATED THAT THE TRANSMISSION EXPLODED WHILE THE VEHICLE WAS ON THE ROADWAY. THE CONTACT WAS ABLE TO SAFELY PUSH THE VEHICLE OUT OF THE WAY OF ONCOMING TRAFFIC. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 36,700.

IN THE MIDDLE OF TRAFFIC MY 2011 IMPALA STOP ACCELERATING. THE ENGINE WAS STILL RUNNING AND RPM WAS REACTING BUT NO ACCELERATION. I COULDN'T EVEN PULL TO THE SIDE OF THE INTERSTATE BECAUSE OF NO ACCELERATION. I'VE SEEN ONLINE THOUSANDS OF PEOPLE HAVE HAD THIS EXACT PROBLEM WITH THEIR IMPALA. I WAS NEARLY REAR ENDED AND THIS IS A VERY DANGEROUS SAFETY ISSUE.

I HAD DRIVEN APPROX. 8 MILES ON AN EXPRESSWAY....WHEN I EXITED THE EXPRESSWAY THE CAR SLOWED DOWN AND WOULD NOT EXCEED 10 MPH. THANKFULLY, I WAS ABLE TO COAST INTO A PARKING LOT. IT WOULD NOT GO FORWARD OR IN REVERSE FROM THEN ON. WHEN I CHECKED THE TRANSMISSION FLUID IT WAS DARK AND HAD SEDAMENTS IN IT. MY VEHICLE HAS ONLY 86000 MILES. I ALWAYS HAVE THE OIL CHANGED AT THE DEALER WHERE I BOUGHT THE CAR. EVIDENTLY, THEY DIDN'T CHECK ALL THE FLUIDS LIKE THEY PROMISED.

TRANSMISSION REPLACED DUE TO TORQUE CONVERTER FAILURE. 77000 MILES ON MY 2011 IMPALA. THIS VEHICLE IS NOT DRIVEN HARD. DRIVING AT ABOUT 40 MPH- THE VEHICLE SLIPPED OUT OF GEAR. VERY SCARY FOR THIS TO HAPPEN. TRAFFIC WAS VERY LIGHT. I WAS FEARFUL BECAUSE THE STREET I WAS ON WAS ONLY ONE LANE IN EACH DIRECTION, AND NOT MUCH OF A SHOULDER. I FELT VERY LUCKY I WAS NOT ON THE FREEWAY. THIS I BELIEVE COULD HAVE BEEN VERY DANGEROUS. I WAS ABLE TO DRIVE THE CAR AT A VERY SLOW SPEED TO A DEALERSHIP THAT WAS LESS THAN A MILE AWAY. SAD PART I WAS OVER 300 MILES FROM HOME. TORQUE CONVERTER FAILURE CAUSED HEAVY METAL DEBRIS IN THE TRANSMISSION LEAVING ME WITH A BILL TOTALING $3368.52. (PLUS OTHER EXPENSES DUE TO MY DISTANCE FROM HOME.)

PULLING INTO THE DRIVEWAY AT ABOUT 10 MILES AN HOUR THE TRANSMISSION DIED, CAUSING THE CAR TO COME TO A DEAD STOP: THE TRANSMISSION HAS TO BE REPLACED NOW, HUSBAND HIT HIS HEAD OFF STEERING WHEEL, IF WE WERE ON A HIGHWAY DOING 60MILES PER HOUR WE COULD HAVE BEEN KILLED. THE CAR IS NOW AT TOM HESSER DEALERSHIP WHO SAID THEY WILL PAY HALF OF THE 4K TO FIX IT, THE CAR HAS 60400 SOME MILES ON IT, JUST TURNED 5 YRS OLD. I DO NOT THINK THIS CAR IS SAFE IF THE TRANSMISSION WILL JUST DIE AT ANY MOMENT WITHOUT WARNING.. IT DOES NOT HAVE OVER 100K MILES ON IT NOR DOES IT HAVE 61K MILES. THIS CAR MAKE AND MODEL HAS BEEN RECALLED FOR EVERYTHING BUT THE TRANY AND ENGINE SO FAR, THE CAR IS NOT SAFE PERIOD..THE DEALERSHIP WHO IS DOING REPAIRS IS NOT THE DEALERSHIP IT WAS PURCHASED FROM, , BUT IT IS A CHEVY DEALERSHIP. AND THEY ARE WILLING TO PAY HALF FOR REPAIRS, I THINK GMC SHOULD PAY THE ENTIRE COST FOR THE REPAIRS.