2011 Chevrolet Impala

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

Counts are not adjusted for sales, age, mileage exposure or reporting. A lower count does not establish that a car is problem-free.

About this comparison →

505Owner complaints

Model-year median: 3.5

2Recall campaigns

View recall details →

0Investigations

View investigation details →

Check a VIN with NHTSA ↗ Model-level counts do not show whether a particular VIN is affected or repaired.

Inspection summary

2011 Chevrolet Impala

NHTSA snapshot: September 18, 2026. 505 owner complaints · 2 recall campaigns · 0 investigations.

Counts are not failure probabilities and are not adjusted for sales, age, mileage exposure or reporting. One report may name several categories. Comparison method and limitations.

Top reported categories (up to 5)

Electronic Stability Control (esc): 132 reports
Engine: 125 reports
Electrical System: 95 reports
Seats: 77 reports
Vehicle Speed Control: 69 reports

Full reported-category list and vehicle report

Recall links

Check a VIN with NHTSA. Model-level history does not establish whether a particular VIN is affected or repaired.

Print the top reported categories, recall links, snapshot date and comparison limits.

How this year compares

Owner complaints by model year

Other model years Selected year

Compare all Impala years →

Counts vary with age, sales, mileage exposure and reporting. They are not failure rates.

What owners reported most

Electronic Stability Control (esc)

132Engine

125Electrical System

95 Seats

77 Vehicle Speed Control

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

0–25K

25–50K

50–75K

75–100K

100–150K

150K+

410 reports with mileage · 95 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

Electronic Stability Control (esc). Review the 132 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 125 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 95 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

22 crash reports5 fire reports19 injury reports

Fuel System, Gasoline complaints

1 reports

Clear category filter

28,000 miles · Nov 7, 2011

Fuel System, Gasoline

Read full complaint

WHEN I LEFT MY HOUSE TO RUN TO THE STORE THE GAS GAUGE WAS READING HALF A TANK. THE STORE I RAN TO WAS 6 MILES UP THE ROAD, WHEN I STARTED THE CAR AND WAS COMING HOME I NOTICED THE GAS GAUGE WAS BELOW A QUARTER OF A TANK. BY THE TIME I GOT BACK HOME (6 MILES AWAY) THE GAUGE WAS READING BETWEEN HALF AND A QUARTER TANK. I ALSO HAD A 2007 SILVERADO THAT DID THE SAME THING, NOT SURE BUT MAYBE CHEVROLET NEEDS TO SEED A RECALL OUT FOR THE FUEL GAUGE SENDING UNITS. I HAVE TALKED TO OTHER CHEVY OWNERS THAT HAVE HAD THE SAME ISSUE. *TR

NHTSA ODI #10434757

Recall campaigns

14V355000 · Electrical System:ignition

Jun 23, 2014

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Consequence & remedy

Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.

Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.

12V377000 · Suspension:front:control Arm:lower Arm

Aug 3, 2012

General Motors (GM) is recalling certain model year 2008-2012 Chevrolet Impala police vehicles because the front lower control arms may fracture. This safety recall does not include non-police Chevrolet Impala vehicles.

Consequence & remedy

Consequence: A broken control arm can result in the loss of control of the vehicle, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will replace both front lower control arms, free of charge. The safety recall began on August 21, 2012. Owners may contact the Chevrolet owner center at 1-866-694-6546.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

Defect investigations

No exact-year investigations in this snapshot.

An investigation is not a finding of a defect, and closure does not prove a vehicle is problem-free.