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2011 Chevrolet Impala

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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When problems were reported

Mileage at the reported incident

410 reports with mileage · 95 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electronic Stability Control (esc). Review the 132 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 125 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 95 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

22 crash reports5 fire reports19 injury reports

Electrical System complaints

95 reports
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64,000 miles · Aug 25, 2014
Electrical System

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. WHEN THE CONTACT TURNED OFF THE VEHICLE, THE KEY BECAME STUCK IN THE IGNITION AND THE INSTRUMENT PANEL REMAINED ILLUMINATED. THE ONLY WAY TO RESTART THE VEHICLE WAS TO UNHOOK THE TERMINAL BATTERY. THE CONTACT REMOVED ALL THE KEYS FROM THE KEY RING EXCEPT THE IGNITION KEY, AS INSTRUCT…

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TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. WHEN THE CONTACT TURNED OFF THE VEHICLE, THE KEY BECAME STUCK IN THE IGNITION AND THE INSTRUMENT PANEL REMAINED ILLUMINATED. THE ONLY WAY TO RESTART THE VEHICLE WAS TO UNHOOK THE TERMINAL BATTERY. THE CONTACT REMOVED ALL THE KEYS FROM THE KEY RING EXCEPT THE IGNITION KEY, AS INSTRUCTED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.

NHTSA ODI #10627998

Mileage unknown · Aug 22, 2014
Electrical System

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ODI #10627461

85,000 miles · Aug 21, 2014
Electrical SystemEngine

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AFTER SEVERAL ATTEMPTS. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE…

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TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AFTER SEVERAL ATTEMPTS. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

NHTSA ODI #10627033

Mileage unknown · Aug 17, 2014
Electrical System

THE MOTOR FOR THE AIR CONDITIONING SPROCKET BECAME WORN AND IT KEEPS ON SKIPPING ON THE TRACK.IT SENDS AMPERAGE BACK TO THE CONTROL CIRCUIT.IT THROWS OUT MY COMPUTER IN THE CAR.I GET ALL KINDS OF MALFUNCTIONS.THIS CAN BECOME VERY DANGEROUS. *TR

NHTSA ODI #10625857

39,900 miles · Aug 10, 2014
Electrical SystemEngine

THE CAR KEEPS RUNNING AFTER IT IS TURNED OFF. THE FAN ALSO KEEPS RUNNING, THEN THE NEXT MORNING THE CAR WOULDN'T START. THE AIR WON'T TURN DOWN AND SOMETIMES IT DOESN'T WORK AT ALL. THERE DOESN'T SEEM TO BE A DIFFERENCE BETWEEN AIR AND DEFROST. WHILE I AM DRIVING, THE LIGHT KEEP GETTING DIM, THEN BRIGHTER, THEN DIM, THEN BRIGHT.…

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THE CAR KEEPS RUNNING AFTER IT IS TURNED OFF. THE FAN ALSO KEEPS RUNNING, THEN THE NEXT MORNING THE CAR WOULDN'T START. THE AIR WON'T TURN DOWN AND SOMETIMES IT DOESN'T WORK AT ALL. THERE DOESN'T SEEM TO BE A DIFFERENCE BETWEEN AIR AND DEFROST. WHILE I AM DRIVING, THE LIGHT KEEP GETTING DIM, THEN BRIGHTER, THEN DIM, THEN BRIGHT. IT WAS THE NEXT MORNING THEN WHEN IT WOULDN'T START! SOMETIMES WHEN WE PUT THE KEY IN, WE COULDN'T GET IT OUT. WE HAD TO KEEP TRYING TO TURN IT ON AND OFF, THEN IT FINALLY LET US TAKE THE KEY OUT. *TR

NHTSA ODI #10621203

63,000 miles · Jul 11, 2014
Electrical System

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT THE HEADLIGHTS WOULD ACTIVATE AND DEACTIVATE INDEPENDENTLY. IN ADDITION, THE RADIO WOULD ACTIVATE INDEPENDENTLY AND THERE WAS AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE CONTACT ALSO MENTIONED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO THE …

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TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT THE HEADLIGHTS WOULD ACTIVATE AND DEACTIVATE INDEPENDENTLY. IN ADDITION, THE RADIO WOULD ACTIVATE INDEPENDENTLY AND THERE WAS AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE CONTACT ALSO MENTIONED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER, WHO RESET UNKNOWN CODES HOWEVER, THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.

NHTSA ODI #10609771

65,000 miles · May 12, 2014
Electrical SystemEngine

2011 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO VEHICLE ENGINE PROBLEMS. *SMD THE CONSUMER STATED ON SEVERAL OCCASIONS, THE VEHICLE STALLED WITHOUT NO WARNING. WHEN THE ENGINE POWER REDUCED, A LIGHT APPEARED AND THE CONSUMER WAS UNABLE TO ACCELERATE. THE CONSUMER STATED HE WAITED SEVERAL MINUTES, BEFORE TRYING TO RE-STAR…

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2011 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO VEHICLE ENGINE PROBLEMS. *SMD THE CONSUMER STATED ON SEVERAL OCCASIONS, THE VEHICLE STALLED WITHOUT NO WARNING. WHEN THE ENGINE POWER REDUCED, A LIGHT APPEARED AND THE CONSUMER WAS UNABLE TO ACCELERATE. THE CONSUMER STATED HE WAITED SEVERAL MINUTES, BEFORE TRYING TO RE-START THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, FOR AN INSPECTION, BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. HOWEVER. A COUPLE OF WEEKS LATER, THE ENGINE SERVICE LIGHT AND ENGINE POWER REDUCED LIGHT ILLUMINATED AGAIN. *JB

NHTSA ODI #10585933

79,000 miles · May 4, 2014
Electrical SystemElectronic Stability Control (esc)Fuel/propulsion System

CRANKED UP THE CAR TO GO HOME. STABILITY LIGHT AND "ENGINE" LIGHT WAS ON. WHILE ON THE INTERSTATE PASSING A TRUCK THE ENGINE DIED. DISPLAY CENTER INDICATED SERVICE STABILITY TRACK AND REDUCED ENGINE POWER. COASTED OVER TO RT. SHOULDER. CAR WOULD NOT RESTART FOR ABOUT 30 SEC. CRANKED IT UP AND MADE IT HOME. TROUBLE CODE IS P2…

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CRANKED UP THE CAR TO GO HOME. STABILITY LIGHT AND "ENGINE" LIGHT WAS ON. WHILE ON THE INTERSTATE PASSING A TRUCK THE ENGINE DIED. DISPLAY CENTER INDICATED SERVICE STABILITY TRACK AND REDUCED ENGINE POWER. COASTED OVER TO RT. SHOULDER. CAR WOULD NOT RESTART FOR ABOUT 30 SEC. CRANKED IT UP AND MADE IT HOME. TROUBLE CODE IS P2138 WHICH SEEMS TO INDICATE THE THROTTLE POSITION SENSOR D/E VOLTAGE. WILL TAKE TO DEALER IN AM. *TR

NHTSA ODI #10586464

50,865 miles · Apr 25, 2014
Electrical SystemTraction Control System

WHILE ON FREEWAY CHECK ENGINE LIGHT AND TRACTION CONTROL CAME ON AND DISPLAY READ "REDUCED ENGINE POWER" AND "SERVICE STABILITRAK" APPARENTLY A VERY COMMON AND DANGEROUS ISSUE THAT HAS NOT BEEN RECALLED. *TR

NHTSA ODI #10584892

52,530 miles · Apr 1, 2014
Electrical SystemService BrakesSteering

THE MALFUNCTION INDICATOR (PAGE 5-17 IN MY MANUAL) CAME ON AND THE MESSAGE WAS TO PREVENT SERIOUS DAMAGES, GO TO YOUR SERVICE STATION IMMEDIATELY. I WAS IN THE PARKING LOT OF A GROCERY STORE, AND MADE MY WAY TO THE INTERSTATE HEADING TO OUR SERVICE STATION WHEN MY CAR STOPPED DEAD IN THE MIDDLE OF INTERSTATE 485 ABOUT 3 MILES …

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THE MALFUNCTION INDICATOR (PAGE 5-17 IN MY MANUAL) CAME ON AND THE MESSAGE WAS TO PREVENT SERIOUS DAMAGES, GO TO YOUR SERVICE STATION IMMEDIATELY. I WAS IN THE PARKING LOT OF A GROCERY STORE, AND MADE MY WAY TO THE INTERSTATE HEADING TO OUR SERVICE STATION WHEN MY CAR STOPPED DEAD IN THE MIDDLE OF INTERSTATE 485 ABOUT 3 MILES AWAY MAYBE ( ABOUT 7 MILES FROM HOME AND OUR SERVICE STATION). I WAS IN THE FAR LEFT LANE OF A MAJOR HWY THAT WAS/IS UNDER CONSTRUCTION WHEN I FELT SOMETHING UNUSUAL. I GRABBED THE STEERING WHEEL AS HARD AS I COULD BETWEEN THE CARS AND JUST MADE IT TO THE FAR RIGHT SIDE OF THIS MAJOR HIGHWAY. THE STEERING, A/C AND BRAKES WERE GONE AND THEN I REALIZED IF I DID NOTHING I WOULD HAVE BEEN RUN OVER BY THE TRUCKS ON THIS INTERSTATE. I GOT CLOSE TO THE GUARDRAIL AND COLLECTED MY WITS AND CALLED BOTH AAA AND THE CHARLOTTE NC POLICE. FORTUNATELY I DID NOT HAVE THE OPPORTUNITY TO SEE IF THE AIR BAGS WOULD HAVE GONE OFF! THE NC POLICE WERE TO COME IMMEDIATELY BUT NEVER SHOWED UP, BUT AN HOUR LATER THE AAA DRIVER CAME AND ASSISTED TO HELP ME OUT OF MY CAR INTO HIS TOW TRUCK. HE SAID TO SIT IN THE AC AND DRINK SOME WATER. IT WAS A HOT DAY IN THE CAROLINAS. NO AC, NOTHING TO DRINK AND COULD NOT OPEN MY WINDOWS. I COULD NOT OPEN MY DOOR AS CARS WHIZZED BY ME ON THE DRIVER'S SIDE. THE CAR JUST DIED. FINALLY GOT IT TOWED TO THE CHEVY SERVICE STATION AND THE REPAIRS COST (ENCLOSED) $696.84. AFTER SEEING THE EVENT ON TV I REALIZED I COULD HAVE BEEN KILLED!!!! PLEASE DO SOMETHING ABOUT HIS ISSUE, AS I HEAR ALL THE HORROR STORIES OF THE INNOCENT KILLED UPSETS ME. I WAS FORTUNATELY TO BE ABLE TO GET ME AND MY CAR OFF THE HIGHWAY WHILE CARS WHIZZED BY ON A BUSY HIGHWAY BUT HOW MANY HAVEN'T. *TR

NHTSA ODI #10576447

Official recalls

2

14V355000 · Electrical System:ignition

Jun 23, 2014

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Consequence & remedy

Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.

Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.

12V377000 · Suspension:front:control Arm:lower Arm

Aug 3, 2012

General Motors (GM) is recalling certain model year 2008-2012 Chevrolet Impala police vehicles because the front lower control arms may fracture. This safety recall does not include non-police Chevrolet Impala vehicles.

Consequence & remedy

Consequence: A broken control arm can result in the loss of control of the vehicle, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will replace both front lower control arms, free of charge. The safety recall began on August 21, 2012. Owners may contact the Chevrolet owner center at 1-866-694-6546.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.