Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
770–25K
8225–50K
9150–75K
7975–100K
67100–150K
14150K+
410 reports with mileage · 95 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electronic Stability Control (esc). Review the 132 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 125 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 95 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
WHEN MY IMPALA WAS 4 YEARS OLD AND 42000 MILES(APRIL OR MAY OF 2013), BOTH REAR DOOR LOCKS REFUSED TO LOCK OR UNLOCK. I CONTACTED MY DEALER AND HE STATED THAT IT WAS OUT OF WARRANTY. I THEN CONTACTED GMS CUSTOMER SERVICE WHICH REITERATED THE SAME THING. AFTER INVESTIGATING ONLINE, THERE ARE QUITE A FEW BLOGS WITH CUSTOMERS …
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WHEN MY IMPALA WAS 4 YEARS OLD AND 42000 MILES(APRIL OR MAY OF 2013), BOTH REAR DOOR LOCKS REFUSED TO LOCK OR UNLOCK. I CONTACTED MY DEALER AND HE STATED THAT IT WAS OUT OF WARRANTY. I THEN CONTACTED GMS CUSTOMER SERVICE WHICH REITERATED THE SAME THING. AFTER INVESTIGATING ONLINE, THERE ARE QUITE A FEW BLOGS WITH CUSTOMERS WHO HAVE THE SAME PROBLEM. TO REPLACE THESE LOCKS COSTS APPROXIMATELY $800. I CONTACTED YOUR ORGANIZATION THIS MORNING AND THEY TOLD ME TO CONTACT CHEVROLET AT 1-800-222-1020. WHEN I CONTACTED THEM, I WAS INFORMED THAT THE SERIAL NUMBER DID NOT FALL UNDER ANY RECALLS. HOWEVER, CHEVROLET DOES HAVE A DOOR LOCK RECALL. *TR
NHTSA ODI #10573474
39,421 miles · Nov 10, 2013
Electrical SystemExterior LightingVehicle Speed Control
DRIVING AND THE CAR SHUT OFF COMPLETELY. *TR
NHTSA ODI #10551671
50,000 miles · Jul 26, 2013
Electrical System
TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT THERE WAS A KNOCKING NOISE HEARD FROM UNDER THE HOOD. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DETERMINED THAT THE AIR CONDITIONING ORATOR HAD FAILED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 50,000.
NHTSA ODI #10531952
33,000 miles · Jun 19, 2013
Electrical SystemVisibility
DRIVER SIDE WINDOW SWITCH WOULD NOT OPERATE ( INTERMITTENT) AT TIMES. THE SWITCH WAS REPLACED BY THE DEALERSHIP (YOUNG CHEVROLET). DURING THE PAST MONTH (6/13) THE SAME TYPE OF CONDITION HAS OCCURRED. THIS PROBLEM SOUNDS MUCH LIKE WHAT IS HAPPENING WITH NHTSA ID - 13V248. *TR
NHTSA ODI #10520714
80,000 miles · Mar 13, 2013
Electrical SystemEquipment
I OWN A 2011 CHEVY IMPALA AND FOR THE PAST COUPLE MONTHS ON 6 DIFFERENT OCCASIONS AS I AM DRIVING DOWN THE FREEWAY MY ENGINE POWER IS REDUCED AND "SERVICE STABILITRAK" LIGHT APPEARS. AS I HAVE RESEARCHED AND HAVE FOUND THAT THIS IS A COMMON AND VERY UNSAFE PROBLEM AMONG GM VEHICLES. I HAVE ALSO FOUND THAT THERE IS NO CLEAR SOLUT…
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I OWN A 2011 CHEVY IMPALA AND FOR THE PAST COUPLE MONTHS ON 6 DIFFERENT OCCASIONS AS I AM DRIVING DOWN THE FREEWAY MY ENGINE POWER IS REDUCED AND "SERVICE STABILITRAK" LIGHT APPEARS. AS I HAVE RESEARCHED AND HAVE FOUND THAT THIS IS A COMMON AND VERY UNSAFE PROBLEM AMONG GM VEHICLES. I HAVE ALSO FOUND THAT THERE IS NO CLEAR SOLUTION TO WHY THIS IS HAPPENING WITH MANY MECHANICS STUMPED AND REPLACING PARTS IN WHICH THE PROBLEM RECURS ONLY A SHORT TIME LATER. I HAVE ALSO FOUND REPLACING WHAT THE DIAGNOSIS OF CODE P2135 SAYS THE PROBLEM STILL MAY NOT BE SOLVED. AS ONE CAN IMAGINE THAT DRIVING DOWN THE FREEWAY WITH A SEMI,HEAVY TRAFFIC,ETC. AND LOSING ENGINE POWER MAY LEAD TO SIGNIFICANT NEGATIVE RESULTS. I HAVE NOT INSTALLED ANY PARTS OTHER THAN TIRES AFTER PURCHASING OF VEHICLE. *TR
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
General Motors (GM) is recalling certain model year 2008-2012 Chevrolet Impala police vehicles because the front lower control arms may fracture. This safety recall does not include non-police Chevrolet Impala vehicles.
Consequence & remedy
Consequence: A broken control arm can result in the loss of control of the vehicle, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace both front lower control arms, free of charge. The safety recall began on August 21, 2012. Owners may contact the Chevrolet owner center at 1-866-694-6546.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2011 Chevrolet Impala Problems, Complaints & Recalls | Skip That Year