NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
441 reports20,000 miles · Aug 11, 2012
Service Brakes
I OWN A 2010 CHEVY IMPALA ON A SHORT TRIP TO SHANKVILLE, PA. AS I TRIED TO SLOW DOWN BY TAPPING THE BRAKES AND THE VEHICLE BEGAN TO SHAKE AND PULSATE VIOLENTLY. THIS HAPPENED AGAIN AS I WAS TAKING MY WIFE TO THE AIRPORT. THE VEHICLE WILL BEGIN TO SHAKE VIOLANTLY WHEN I APPLY THE BRAKES AT AROUND 60 TO 65 MPH. I TOOK THE VEH…
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I OWN A 2010 CHEVY IMPALA ON A SHORT TRIP TO SHANKVILLE, PA. AS I TRIED TO SLOW DOWN BY TAPPING THE BRAKES AND THE VEHICLE BEGAN TO SHAKE AND PULSATE VIOLENTLY. THIS HAPPENED AGAIN AS I WAS TAKING MY WIFE TO THE AIRPORT. THE VEHICLE WILL BEGIN TO SHAKE VIOLANTLY WHEN I APPLY THE BRAKES AT AROUND 60 TO 65 MPH. I TOOK THE VEHICLE TO THE DEALERSHIP AND WAS TOLD THAT THE ROTORS ARE WARPED, AND I SHOULD GET NEW BRAKES WITH NEW ROTORS. I INFORMED THE INDIVIDUAL THAT THE VEHICLE HAD JUST HAD ITS YEARLY STATE INSPECTION DONE BY THEM IN MARCH OF 2012 THIS WAS EARLY AUGUST 2012 AND THE VEHICLE HAD ONLY BEEN DRIVEN LESS THEN 2000 MILES. A CHECK ON THE INTERNET SHOWS THAT THE IMPLA IS PRONE TO WARPED BRAKE ROTORS. THIS IS A SERIOUS SAFTEY ISSUE. *TR
NHTSA ODI #10470214
52,000 miles · Jul 13, 2012
EngineTraction Control System
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 80 MPH, THE TRAC STABILITY AND ENGINE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE IMMEDIATELY STALLED. THE VEHICLE WAS RESTARTED AFTER TWENTY MINUTES AND RESUMED NORMALLY. THE FAILURE RECURRED THREE TIMES WHEN DRIVING EXTENDED DISTA…
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TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 80 MPH, THE TRAC STABILITY AND ENGINE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE IMMEDIATELY STALLED. THE VEHICLE WAS RESTARTED AFTER TWENTY MINUTES AND RESUMED NORMALLY. THE FAILURE RECURRED THREE TIMES WHEN DRIVING EXTENDED DISTANCES. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.
NHTSA ODI #10465560
53,108 miles · Jun 13, 2012
EngineSteering
I WAS DRIVING AND THE CAR SHUT OFF. NO BRAKES, NO POWER STEERING, NOTHING.....I COASTED TO THE SIDE OF THE ROAD, PUT IT IN PARK, TOOK THE KEY OUT OF THE IGNITION, PUT IT BACK IN AND THE CAR STARTED. NOW I AM SCARED TO PUT MY 5 MONTH OLD IN THE CAR BECAUSE IT IS NOT SAFE. *TR
NHTSA ODI #10461421
16,709 miles · May 18, 2012
Steering
I WAS MAKING A RIGHT HAND TURN ON A SURFACE ROAD WHEN VEHICLE SUDDENLY LOST POWER STEERING ASSIST. DEALER SERVICE DEPARTMENT DIAGNOSED AS NO PRESSURE FROM POWER STEERING PUMP. IT WAS DETERMINED THAT SHAFT HAD BROKEN ON THE PUMP. INSTALLED POWER STEERING PUMP KIT (06605-C) AND NEW SHAFT. REPLACED POWER STEERING FLUID. *TR
NHTSA ODI #10458920
43,279 miles · Dec 13, 2011
Steering
MY 2010 CHEVROLET IMPALA HAS ONLY 43, 279 MILES AND BEGAN MAKING A LOUD HIGH PITCHED SCREECHING NOISE WHILE ACCELERATING. AFTER TWO VISITS TO TWO SEPARATE MECHANICS IT WAS DETERMINED BOTH TIMES THAT A NEW POWER STEERING PUMP WAS NEEDED. BOTH MECHANICS WERE IN SHOCK DUE TO THE FAILURE AS THE AMOUNT OF MILES ON THE CAR. I CONTACTE…
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MY 2010 CHEVROLET IMPALA HAS ONLY 43, 279 MILES AND BEGAN MAKING A LOUD HIGH PITCHED SCREECHING NOISE WHILE ACCELERATING. AFTER TWO VISITS TO TWO SEPARATE MECHANICS IT WAS DETERMINED BOTH TIMES THAT A NEW POWER STEERING PUMP WAS NEEDED. BOTH MECHANICS WERE IN SHOCK DUE TO THE FAILURE AS THE AMOUNT OF MILES ON THE CAR. I CONTACTED GM CUSTOMER CARE AS I WAS SURE THIS WAS STILL UNDER WARRANTY. MUCH TO MY SURPRISE THIS IS NOT UNDER WARRANTY. I HAVE HAD THIS CAR 1 YEAR AND 3 MONTHS AND FOR THIS TO FAIL I AM NOT A HAPPY CHEVROLET OWNER. GM TOLD ME I COULD HAVE IT REPAIRED AND THEN WAIT FOR THEM TO MAKE A DECISION ON WHETHER I 'QUALIFIED' FOR ASSISTANCE. IN THIS ECONOMY AND AT THIS TIME OF THE YEAR WHO HAS TIME TO PAY UP FRONT AND WAIT FOR THEM TO MAKE A DECISION. *TR
NHTSA ODI #10439802
8,300 miles · Oct 19, 2011
Service Brakes, Hydraulic
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED WHEN DRIVING 50 MPH DOWN HILL, HE NOTICED THAT THE BRAKES WERE PULSATING. THE DEALER WAS CONTACTED AND ADVISED HIM THAT THIS VEHICLE WAS A FREE ROLLING VEHICLE AND HE HAD TO GEAR DOWN WHEN DRIVING DOWN A HILL. THE VEHICLE WAS NOT INSPECTED BY A DEALER NOR HAD IT BE…
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TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED WHEN DRIVING 50 MPH DOWN HILL, HE NOTICED THAT THE BRAKES WERE PULSATING. THE DEALER WAS CONTACTED AND ADVISED HIM THAT THIS VEHICLE WAS A FREE ROLLING VEHICLE AND HE HAD TO GEAR DOWN WHEN DRIVING DOWN A HILL. THE VEHICLE WAS NOT INSPECTED BY A DEALER NOR HAD IT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,300. UPDATED 11/18/11*LJ UPDATED 11/30/11
NHTSA ODI #10430778
50,000 miles · Sep 28, 2011
Service Brakes, Hydraulic
BRAKE ROTORS WARPING AFTER EVERY 10,000 MILES. HAPPENS AFTER DRIVING ON MOUNTAIN ROADS.(DESENDING) DEALER SERVICE DEPARTMENT STATED IT IS A DESIGN FLAW. THIN ROTORS. *TT
NHTSA ODI #10427799
2,000 miles · Sep 26, 2011
Service Brakes, Hydraulic
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THE VEHICLE BEGAN TO SHAKE VIGOROUSLY WHILE DRIVING DOWN HILL WHILE ATTEMPTING TO STOP THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER TWICE AND THEY TURNED AND REPLACED THE ROTORS. THE CONTACT WAS CONCERNED SINCE THE SHAKING AND THE LONG STOPPING DISTANCE …
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TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THE VEHICLE BEGAN TO SHAKE VIGOROUSLY WHILE DRIVING DOWN HILL WHILE ATTEMPTING TO STOP THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER TWICE AND THEY TURNED AND REPLACED THE ROTORS. THE CONTACT WAS CONCERNED SINCE THE SHAKING AND THE LONG STOPPING DISTANCE CONTINUED TO OCCUR. THE FAILURE MILEAGE WAS 2,000 AND THE CURRENT MILEAGE WAS 12,000.
NHTSA ODI #10427161
Mileage unknown · Aug 27, 2011
Tires
I AM THE OWNER OF 3 QUICK LUBE CENTERS AND SERVICE THOUSANDS OF VEHICLES PER MONTH. THERE IS A PROBLEM WITH THE VALVE STEMS ON THE NEWER TIRES WITH THE TPMS. THE METAL USED IS SUBSTANDARD, THEY BREAK VERY EASILY. I HAVE SEEN THEM BREAK BY TAKING OFF THE METAL CAP COVERING THE VALVE STEM. I HAVE HAD TO REPAIR CLOSE TO ONE HU…
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I AM THE OWNER OF 3 QUICK LUBE CENTERS AND SERVICE THOUSANDS OF VEHICLES PER MONTH. THERE IS A PROBLEM WITH THE VALVE STEMS ON THE NEWER TIRES WITH THE TPMS. THE METAL USED IS SUBSTANDARD, THEY BREAK VERY EASILY. I HAVE SEEN THEM BREAK BY TAKING OFF THE METAL CAP COVERING THE VALVE STEM. I HAVE HAD TO REPAIR CLOSE TO ONE HUNDRED OF THESE BECAUSE OF THE SUBSTANDARD METAL BEING USED. THIS IS A SAFTY ISSUE, I HOPE YOU CAN LOOK INTO THIS. YOU ASKED TO IDENTIFY A SPCIFIC MAKE AND MODEL AND I CHOSE A 2010 CHEVY IMPALA, BUT MANY MANUFACTURES USE THESE VALVE STEMS *TT
NHTSA ODI #10421682
35,000 miles · Aug 16, 2011
Service Brakes, Hydraulic
2010 IMPALA LT. BRAKING VERY DANGEROUS, HAVE ORIGINAL BRAKE ROTORS AND ARE WARPED. SEVERE FRONT END SHAKING VERY POOR ROTOR QUALITY ON NEW/USED CAR. NEEDED TO REPLACE ROTOR DUE TO WARPED CONDITION. OCCURS GOING DOWN MOUNTAIN HILLS EXTREMELY DIFFICULT TO CONTROL. *KB
NHTSA ODI #10419706
Official recalls
4Jul 5, 2016
General Motors LLC (GM) is recalling certain model year 2009-2010 Chevrolet Impala vehicles manufactured April 25, 2008 through February 16, 2010. The front passenger seat frame may contact and damage the wires of the passenger presence sensor module.
Consequence & remedy
Consequence: If the wires are damaged, the passenger presence sensory system may fail to recognize that the passenger seat is occupied, disabling the air bag. Damage may also cause the air bag fuse to short resulting in a loss of all air bags and seat belt pretensions. Both conditions increase the risk of injury during a crash.
Remedy: GM will notify owners, and dealers will double wrap the wires with anti-abrasion tape and replace damaged wires as necessary, free of charge. The recall began on August 1, 2016. Owners may contact Chevrolet customer service at 1-800-521-7300. GM's recall campaign number is 36110.
Additional source detail variants (2)
Air Bags:sensor:occupant Classification
General Motors LLC (GM) is recalling certain model year 2009-2010 Chevrolet Impala vehicles manufactured April 25, 2008 through February 16, 2010. The front passenger seat frame may contact and damage the wires of the passenger presence sensor module.
Consequence: If the wires are damaged, the passenger presence sensory system may fail to recognize that the passenger seat is occupied, disabling the air bag. Damage may also cause the air bag fuse to short resulting in a loss of all air bags and seat belt pretensions. Both conditions increase the risk of injury during a crash.
Remedy: GM will notify owners, and dealers will double wrap the wires with anti-abrasion tape and replace damaged wires as necessary, free of charge. The recall began on August 1, 2016. Owners may contact Chevrolet customer service at 1-800-521-7300. GM's recall campaign number is 36110.
Electrical System:wiring
General Motors LLC (GM) is recalling certain model year 2009-2010 Chevrolet Impala vehicles manufactured April 25, 2008 through February 16, 2010. The front passenger seat frame may contact and damage the wires of the passenger presence sensor module.
Consequence: If the wires are damaged, the passenger presence sensory system may fail to recognize that the passenger seat is occupied, disabling the air bag. Damage may also cause the air bag fuse to short resulting in a loss of all air bags and seat belt pretensions. Both conditions increase the risk of injury during a crash.
Remedy: GM will notify owners, and dealers will double wrap the wires with anti-abrasion tape and replace damaged wires as necessary, free of charge. The recall began on August 1, 2016. Owners may contact Chevrolet customer service at 1-800-521-7300. GM's recall campaign number is 36110.
Jun 23, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Aug 3, 2012
General Motors (GM) is recalling certain model year 2008-2012 Chevrolet Impala police vehicles because the front lower control arms may fracture. This safety recall does not include non-police Chevrolet Impala vehicles.
Consequence & remedy
Consequence: A broken control arm can result in the loss of control of the vehicle, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace both front lower control arms, free of charge. The safety recall began on August 21, 2012. Owners may contact the Chevrolet owner center at 1-866-694-6546.
Oct 13, 2010
GM IS RECALLING CERTAIN MODEL YEAR 2009-2010 CHEVROLET IMPALAS FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 210, "SEAT BELT ASSEMBLY ANCHORAGES." THE FRONT SAFETY BELT WEBBING MAY NOT HAVE BEEN PROPERLY SECURED TO THE LAP BELT ANCHOR PRETENSIONER MOUNTED TO THE SIDE OF THE SEAT NEAREST THE DOOR.
Consequence & remedy
Consequence: THE SAFETY BELT MAY NOT RESTRAIN THE OCCUPANT AS INTENDED DURING A CRASH, WHICH COULD RESULT IN INJURY TO THE OCCUPANT.
Remedy: DEALERS WILL INSPECT BOTH FRONT SAFETY BELTS FOR PROPER INSTALLATION OF THE ANCHORS TO THE PRETENSIONERS AND, IF NECESSARY, REINSTALL THE ANCHORS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 5, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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