Illustration2010 CHEVROLET IMPALA LS: MY IMPALA SEEMS TO STEER HARD AND HURTS MY HANDS WHEN TRAVELING ON TRIP GOING TO TAKE TO LOCAL GARAGE AND SEE WHAT IT IS ,ALSO THE DRIVER SEAT SNAPS WHEN YOU SIT IN IT.
2010 Chevrolet Impala
Owner reports · Recalls · Investigations
Limited comparison data
There is not enough comparable history to draw a useful model-year comparison.
About this comparison →How this year compares
Owner complaints by model year
Compare all Impala years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
260–25K
6725–50K
8750–75K
6375–100K
74100–150K
34150K+
351 reports with mileage · 90 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 132 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Air Bags. Review the 102 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine. Review the 88 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
18 crash reports3 fire reports10 injury reports
Steering complaints
42 reportsI HAVE HAD 3 SPECIAL COVERAGE ORDERS LETTERS IN THE PASS YEAR ON MY CAR. !. STABILITRAK LIGHT TC. 2.HARNESSTHROTTLE BODY. 3. IGNITION KEY.I'M ALSO HAVING PROBLEM WITH MY SUSPENSION .AND POWER STEERING.I CALL GM AND HAVE TAKEN MY CAR IN FOR BY GM REQUIRE AND THE SERVICES REPAIR MEN SAID THEY COULDN'T FIND NO CODES ON THEIR SCANN.
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. UPON STARTING THE VEHICLE, THE STEERING COLUMN SEIZED. THE CONTACT WAS UNABLE TO TURN OR REMOVE THE KEY FROM THE IGNITION. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS DRIVEN TO A DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO FIND A FAILURE; HOWEVER, THEY…
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TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. UPON STARTING THE VEHICLE, THE STEERING COLUMN SEIZED. THE CONTACT WAS UNABLE TO TURN OR REMOVE THE KEY FROM THE IGNITION. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS DRIVEN TO A DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO FIND A FAILURE; HOWEVER, THEY REMOVED THE PART AND INSPECTED IT AND PUT THE PART BACK TOGETHER. AFTERWARDS, THE VEHICLE WAS ABLE TO RESTART. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE IGNITION SWITCH FAILED TO START THE VEHICLE, WHEN TURNED. THE CONTACT ALSO STATED THAT THE VEHICLE STALLED SEVERAL TIMES AND THE STEERING WHEEL WAS DIFFICULT TO MANEUVER. AS A RESULT, EXCESSIVE FORCE WAS REQUIRED TO STEER THE VEHICLE. THE VEHICLE WAS INCLU…
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TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE IGNITION SWITCH FAILED TO START THE VEHICLE, WHEN TURNED. THE CONTACT ALSO STATED THAT THE VEHICLE STALLED SEVERAL TIMES AND THE STEERING WHEEL WAS DIFFICULT TO MANEUVER. AS A RESULT, EXCESSIVE FORCE WAS REQUIRED TO STEER THE VEHICLE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM).THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
MY STABILITY CONTROL LIGHT CAME ON WHEN I STEERED TO THE LEFT. STEERING WAS DIFFICULT IN THE VEHICLE AND THE STEERING WHEEL/ CAR SHOOK AT LOW SPEEDS. DEALER WAS INFORMED OF STEERING NOISE AFTER PURCHASE OF VEHICLE. DEALER DID NOT RECOGNIZE ANY ISSUE. RACK AND PINION WAS REPLACED AT 50,000 BY MECHANIC. RACK AND PINION SNAPPED AT …
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MY STABILITY CONTROL LIGHT CAME ON WHEN I STEERED TO THE LEFT. STEERING WAS DIFFICULT IN THE VEHICLE AND THE STEERING WHEEL/ CAR SHOOK AT LOW SPEEDS. DEALER WAS INFORMED OF STEERING NOISE AFTER PURCHASE OF VEHICLE. DEALER DID NOT RECOGNIZE ANY ISSUE. RACK AND PINION WAS REPLACED AT 50,000 BY MECHANIC. RACK AND PINION SNAPPED AT 90,000 LEAVING NO STEERING ABILITY IN VEHICLE. DEALER AND GM INFORMED AS THIS IS A SERIOUS SAFETY ISSUE.
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING AT 55 MPH, THE VEHICLE STALLED WITHOUT WARNING AND THE STEERING WAS DIFFICULT TO TURN. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 7…
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TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING AT 55 MPH, THE VEHICLE STALLED WITHOUT WARNING AND THE STEERING WAS DIFFICULT TO TURN. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 60 MPH, THERE WAS A LOSS OF POWER STEERING WITHOUT WARNING. THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO INFORMED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE DEALER …
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TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 60 MPH, THERE WAS A LOSS OF POWER STEERING WITHOUT WARNING. THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO INFORMED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE DEALER REPAIRED THE VEHICLE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
TL*THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT AN ABNORMAL NOISE EMITTED FROM THE RACK AND PINION. THE RACK AND PINION HAD TO BE REPLACED TWICE ON THE VEHICLE. THE FAILURE MILEAGE WAS 72,000.
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE STEERING COLUMN BECAME LOOSE AND THE STEERING WHEEL MADE A NOISE EACH TIME THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO REPLACED THE POWER STEERING RACK AND THE PUMP PURGE SYSTEM. THE VEHICLE WAS REPAIRED. THE MAN…
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TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE STEERING COLUMN BECAME LOOSE AND THE STEERING WHEEL MADE A NOISE EACH TIME THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO REPLACED THE POWER STEERING RACK AND THE PUMP PURGE SYSTEM. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. UPDATED 04/08/15*LJ THE CONSUMER STATED THE DEALER OFFERED $417.57 OF THE $1,182.40 THE OWNER PAID FOR THE REPAIRS. THE OWNER WOULD LIKE TO BE REIMBURSED THE FULL COST OF REPAIRS. UPDATED 11/4/2015*JS
TL*THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE IGNITION KEY RELEASED FROM THE IGNITION SWITCH AND THE VEHICLE STALLED CAUSING THE CONTACT TO CRASH INTO ANOTHER VEHICLE. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT…
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TL*THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE IGNITION KEY RELEASED FROM THE IGNITION SWITCH AND THE VEHICLE STALLED CAUSING THE CONTACT TO CRASH INTO ANOTHER VEHICLE. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRONT WHEEL WAS JAMMED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 72,000.
Official recalls
416V507000 · Air Bags:sensor:occupant Classification; Electrical System:wiring
Jul 5, 2016
General Motors LLC (GM) is recalling certain model year 2009-2010 Chevrolet Impala vehicles manufactured April 25, 2008 through February 16, 2010. The front passenger seat frame may contact and damage the wires of the passenger presence sensor module.
Consequence & remedy
Consequence: If the wires are damaged, the passenger presence sensory system may fail to recognize that the passenger seat is occupied, disabling the air bag. Damage may also cause the air bag fuse to short resulting in a loss of all air bags and seat belt pretensions. Both conditions increase the risk of injury during a crash.
Remedy: GM will notify owners, and dealers will double wrap the wires with anti-abrasion tape and replace damaged wires as necessary, free of charge. The recall began on August 1, 2016. Owners may contact Chevrolet customer service at 1-800-521-7300. GM's recall campaign number is 36110.
Additional source detail variants (2)
Air Bags:sensor:occupant Classification
General Motors LLC (GM) is recalling certain model year 2009-2010 Chevrolet Impala vehicles manufactured April 25, 2008 through February 16, 2010. The front passenger seat frame may contact and damage the wires of the passenger presence sensor module.
Consequence: If the wires are damaged, the passenger presence sensory system may fail to recognize that the passenger seat is occupied, disabling the air bag. Damage may also cause the air bag fuse to short resulting in a loss of all air bags and seat belt pretensions. Both conditions increase the risk of injury during a crash.
Remedy: GM will notify owners, and dealers will double wrap the wires with anti-abrasion tape and replace damaged wires as necessary, free of charge. The recall began on August 1, 2016. Owners may contact Chevrolet customer service at 1-800-521-7300. GM's recall campaign number is 36110.
Electrical System:wiring
General Motors LLC (GM) is recalling certain model year 2009-2010 Chevrolet Impala vehicles manufactured April 25, 2008 through February 16, 2010. The front passenger seat frame may contact and damage the wires of the passenger presence sensor module.
Consequence: If the wires are damaged, the passenger presence sensory system may fail to recognize that the passenger seat is occupied, disabling the air bag. Damage may also cause the air bag fuse to short resulting in a loss of all air bags and seat belt pretensions. Both conditions increase the risk of injury during a crash.
Remedy: GM will notify owners, and dealers will double wrap the wires with anti-abrasion tape and replace damaged wires as necessary, free of charge. The recall began on August 1, 2016. Owners may contact Chevrolet customer service at 1-800-521-7300. GM's recall campaign number is 36110.
14V355000 · Electrical System:ignition
Jun 23, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
12V377000 · Suspension:front:control Arm:lower Arm
Aug 3, 2012
General Motors (GM) is recalling certain model year 2008-2012 Chevrolet Impala police vehicles because the front lower control arms may fracture. This safety recall does not include non-police Chevrolet Impala vehicles.
Consequence & remedy
Consequence: A broken control arm can result in the loss of control of the vehicle, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace both front lower control arms, free of charge. The safety recall began on August 21, 2012. Owners may contact the Chevrolet owner center at 1-866-694-6546.
10V480000 · Seat Belts:front:anchorage
Oct 13, 2010
GM IS RECALLING CERTAIN MODEL YEAR 2009-2010 CHEVROLET IMPALAS FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 210, "SEAT BELT ASSEMBLY ANCHORAGES." THE FRONT SAFETY BELT WEBBING MAY NOT HAVE BEEN PROPERLY SECURED TO THE LAP BELT ANCHOR PRETENSIONER MOUNTED TO THE SIDE OF THE SEAT NEAREST THE DOOR.
Consequence & remedy
Consequence: THE SAFETY BELT MAY NOT RESTRAIN THE OCCUPANT AS INTENDED DURING A CRASH, WHICH COULD RESULT IN INJURY TO THE OCCUPANT.
Remedy: DEALERS WILL INSPECT BOTH FRONT SAFETY BELTS FOR PROPER INSTALLATION OF THE ANCHORS TO THE PRETENSIONERS AND, IF NECESSARY, REINSTALL THE ANCHORS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 5, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.