2010 Chevrolet Impala

I WAS DRIVING DOWN THE STREET AND SUDDENLY I HEARD A POPPING SOUND AND I NOTICED THE CAR WASN'T ACCELERATING NORMALLY SO I MADE IT TO MY DESTINATION AND I STARTED THE CAR UP WENT TO PUT IT IN DRIVE AND IT WOULDN'T ACCELERATE IS WAS THOUGH THE CAR WAS IN NEUTRAL SO I PUT IT IN REVERSE AND IT WENT INTO REVERSE PUT IT 3RD GEAR WOULDN'T ACCELERATE THE I TRIED 2CD GEAR AND IT DROVE KIND OF RUFF SO I THEN TRIED 1ST GEAR AND AND I WAS ABLE TO MAKE IT HOME AT 15 MPH SO I TOOK THE CAR TO THE CHEVY DEALER I BOUGHT IT FROM AND TO MY SURPRISE THEY SAY THERE WERE SOME DEFECTIVE PARTS IN THE TRANSMISSION AND THEY COULD REBUILD THE TRANSMISSION FOR 2100 DOLLARS AND I WOULD HAVE TO PAY 850 TO HAVE IT FIXED BECAUSE MY CAR IS OUT OF WARRANTY AS 7/23/14 THE CAR HAS THE AIRBAG SERVICE LIGHT AND TIRE SENSOR LIGHT THAT APPEARS ON THE DASHBOARD . *TR

LOSS OF POWER, SERVICE STABILITRAC, SERVICE TRACTION CONTROL STARTED FLASHING...THE CAR LOST ALL POWER, SHIFTED EXTREMELY HARD AND WOULD ONLY GO ABOUT 5 TO 10 MILES PER HOUR. I WAS ON A MAIN ROAD WITH A LOT OF TRAFFIC WHEN THIS HAPPENED, EXTREMELY DANGEROUS SITUATION. I TOOK THE VEHICLE TO THE GM DEALER THE FIRST DAY, THEY COULD NOT FIND THE CODE AND THE CAR RAN FINE ON MY WAY HOME FROM WORK. THE NEXT MORNING IT DID IT AGAIN, TOOK IT BACK TO THE DEALER AND THEY HAD TO REPLACE THE THROTTLE BODY WHICH COSTS ALMOST $700. THAT WAS IN FEBRUARY, I AM NOW 400 MILES FROM HOME AND IT IS DOING THE EXACT SAME THING AGAIN....GOING TO CALL A DEALER TODAY AND HOPEFULLY IT WILL BE TAKEN CARE OF AT NO COST. I CALLED GM ABOUT THIS ISSUE AND THEIR RESPONSE WAS THAT THERE IS NO RECALL ON THIS VIN# AT THIS TIME, YET I KNOW THERE ARE RECALLS OUT DUE TO THE THROTTLE BODY. *TR

1) AIRBAG LIGHT INTERMITTENTLY HAS GONE ON AND OFF FOR MONTHS. I ASKED DEALER ABOUT IT, THEY SAID IT WOULD BE EXPENSIVE TO DIAGNOSE BECAUSE THEY WOULD HAVE TO TRACE THE WIRING HARNESS, REMOVING SEAT AND DASHBOARD. LABOR WOULD BE EXPENSIVE. I COMPLAINED TO GM ON A COUPLE OF OCCASIONS AND WAS GIVEN A CASE#. I WAS TOLD CAR IS OUT OF WARRANTY, THEREFORE, IT WOULD BE MY EXPENSE TO HAVE THIS DIAGNOSED AND FIXED. DEALER SAID AIRBAG WOULD NOT DEPLOY IF LIGHT IS ILLUMINATED. THIS A MAJOR SAFETY DEFECT. FALL 2013. 2) THE REAR WINDOW DEFROSTER STOPPED WORKING LAST FALL 2013. I HAD TO PAY FOR TOTAL REPAIR AS IT WAS NOT COVERED UNDER WARRANTY. THEY SAID IT WAS A WIRING ISSUE. IMPALA'S HAVE BEEN KNOWN TO HAVE ISSUE. OCT 2013. 3) THE GAS PEDAL FELL OFF WHILE I WAS DRIVING. DEALER SAID THEY NEVER EXPERIENCED ANYTHING LIKE THAT BEFORE, BUT WOULD HAVE TO REPLACE THE ENTIRE ASSEMBLY. NOT COVERED UNDER WARRANTY, THEREFORE, ENTIRE COST WAS MINE. SAFETY ISSUE. SEPT 2013 4) THE EVAP VENT VALVE AND SOLENOID HAD TO BE REPLACED. SYSTEM LEAK PRESSURIZED EVAP WOULD NOT HOLD. APR 2012 OTHER ISSUES HAVE BEEN REPORTED/REPAIRED, HOWEVER, DO NOT HAVE PAPERWORK AT TIME OF THIS COMPLAINT. *TR

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE GEAR SHIFTER BECAME STUCK IN PARK. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 68,000 AND THE CURRENT MILEAGE WAS 69,000. ... UPDATED 03/24/14 *BF UPDATED 03/31/14

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE STOPPED, THE VEHICLE BECAME HESITANT UPON ACCELERATION. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE SECOND CLUTCH PLATE WAS REPLACED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. UPDATED 3/19/14*CN *TR

I OWN A 2010 CHEVROLET IMPALA. I HAVE HAD MY HOUSING GEAR REPLACED AND OTHER SUSPENSION ITEMS IN THE LAST YEAR. SINCE MY LAST MAJOR JOB (HOUSING GEAR), THE CAR HAS BEEN MAKING A CLICK WHEN TURNING THE WHEEL AND WHEN GOING UP HILL. WHEN THE CAR IS GOING UPHILL AND SHIFTING GEARS IT MAKE A CLICK/POP SOUND. I HAVE TAKEN MY CAR TO THE CHEVY DEALER AND THEY CONSTANTLY ACT AS THOUGH THEY CAN NOT HEAR THE SOUND, WHICH MAKES IT SO EASY FOR THEM TO NOT REPAIR. I HAVE TAKEN MY CAR IN FOR THIS OVER 5 TIMES AND LEAVE WITH THE PROBLEM STILL BEING. ON TWO OF THOSE OCCASIONS THEY FOUND OTHER ISSUES WHICH RESULTED IN THE WARRANTY PAYING FOR THE PROBLEMS. MY WARRANTY INCLUDES A $100 DEDUCTIBLE. SO I HAVE PAID A DEDUCTIBLE TO GET ONE PROBLEM FIXED AND IT HAS NOT BEEN REPAIRED TO DATE. I AM TRULY FRUSTARTAED, AS I AM NOT A MECHANIC AND NEED MY CAR FIXED. I DRIVE A TODDLER AROUND DAILY. I FEEL INSECURE WITH MY CARS DRIVEABILITY. MY CAR NEEDS TO BE FIXED.

WHILE DRIVING ON THE HIGHWAY AND ACCELERATING TO MERGE, THE CAR FELT AS IF IT DROPPED A GEAR OR TWO AND THE POWER WAS NOTICEABLY REDUCED. THE SERVICE LIGHT ON THE DASH CAME ON AND THE ERROR MESSAGE "SERVICE STABILITYTRAC- SERVICE TRACTION CONTROL" CAME ACROSS THE DASH. NOW THE CAR WHEN IT ACCELERATES "JERKS" AS IF IT'S HAVING TROUBLE MAKING IT TO THE NEXT GEAR WHEN MOVING BETWEEN 20-30MPH ON THE SPEEDOMETER. THE POWER IN ACCELERATING AFTER 30MPH IS DRAMATICALLY REDUCED THE FASTER YOU WISH TO GO. *TR

[XXX] I HAVE ATTACHED THIS LINK AS A REFERENCE SO THAT YOU CAN SEE THAT I AM NOT THE ONLY ONE GOING THROUGH THIS. I HAVE BEEN EXPERIENCING THE SAME PROBLEMS AS ALOT OF THESE PEOPLE AS FAR AS THE CAR JERKING AND WITH THE CAR REDUCING ITS SPEED (SERVICE STABILITRAK WARNING). I HAVE BEEN TO THE DEALER 3 TIMES ALREADY, WHICH I HAD TO REPLACE TRANSMISSION LINES AND AN ACCELERATOR SENSOR (WHICH THEY REPLACED THE WHOLE ACCELERATOR). PLEASE NOTE MY COMPLAINT IS NO REFLECTION TO THE SERVICE DEPT AT THAT DEALER FOR THEY WERE EXTREMELY COURTEOUS AND AS HELPFUL AS THEY COULD POSSIBLY BE. I WAS VERY HAPPY WITH THE DEALER, BUT I AM NOT AT ALL HAPPY WITH THE WAY GM IS NOT HANDLING THIS. AS YOU READ THROUGH THE COMMENTS ON THAT LINK, THIS IS A VERY DANGEROUS PROBLEM AND IT NEEDS TO BE RECALLED ASAP. I TRAVEL ON MAJOR EXPRESSWAYS 4 DAYS A WEEK WITH MY MOM AND DON'T WANT TO END UP IN A BAD ACCIDENT BECAUSE OF THIS. I HAVE PHOTOS OF THE DASHBOARD MESSAGES IF NEEDED. AS OF TODAY, THEY ARE NOT ON BUT THE CAR IS JERKING AGAIN. PLEASE CONSIDER ACTION ON THIS. -- THANK YOU. *TR PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).