2010 Chevrolet Impala

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED BUT THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS UNABLE TO BE SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) DUE TO THE PART NOT BEING AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. ALSO, THE CONTACT MENTIONED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE REMEDY FAILED TO REPAIR THE IGNITION SWITCH WHICH WAS MALFUNCTIONING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 34,000.

THE BATTERY WAS SHOWING A LOT OF CORROSION. IT WAS ALSO LEAKING BATTERY ACID. WE TOOK THE CAR TO A GARAGE IN FL. THE MECHANIC SAID GM HAD A REAL PROBLEM WITH THIS CAR AS THEY HAVE PUT THE BATTERY TOO CLOSE TO THE RADIATOR. THE BATTERY BECOMES EXCEEDINGLY HOT AND THE BATTERY IS DAMAGED. I TRIED TO WORK WITH GM ON THIS MATTER, BUT THEY HELD THE WARRANTY OF 6 YEARS ON THE BATTERY AND WHEN THE CAR WAS SOLD TO ME THE BATTERY WAS ONLY WARRANTIED FOR 3 YEARS.BECAUSE I WAS NOT SOLD THE BATTERY. GM WAS. I WENT TO ANOTHER PLACE TO GET THE BATTERY REPLACED. THE REPAIR MAN THERE TOLD ME IF THE BATTERY WAS NOT TAKEN CARE OF THE BATTERY ACID THAT WAS LEAKING COULD CAUSE A FIRE IN MY VEHICLE. I AM HOPING YOU WILL CHECK INTO THIS PROBLEM. I HAVE CORRECTED THE PROBLEM IN MY CAR, BUT THERE ARE OTHER CARS THAT HAVE THESAME PROBLEM AND COULD BE DETRIMENTAL TO SOMEONE ELSE. THANK YOU FOR LOOKING INTO THIS MATTER. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE KEY FAILED TO RELEASE FROM THE IGNITION AND AN UNKNOWN BUTTON LOCATED UNDER THE STEERING WHEEL NEEDED TO BE DEPRESSED IN ORDER TO RELEASE THE KEY. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE WIRING FROM THE SHIFT GEAR NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

PULLED INTO THE GAS STATION TO PUMP GAS, AFTER PUMPING GAS, THE CAR WOULD NOT START. HAD THE CAR TOWED TO A MECHANIC WHO LOOKED AT THE VEHICLE AND DETERMINED THE FAULTY IGNITION SWITCH IS CAUSE OTHER PROBLEMS WITH THE VEHICLE. I CAN NOT GET THE OTHER ISSUES CORRECTED UNLESS GM FIXES THE FAULTY IGNITION SWITCH FOR RECALL #14299. I HAVE CALLED SEVERAL DEALERSHIPS IN THE AREA, AND NONE OF THEM HAVE THE PART NEEDED TO FIX MY CAR. I PURCHASED THIS CAR IN 2010, AND HAVE HAD MANY PROBLEM WITH IT SINCE 2011. THE FUEL PUMP WAS CHANGED 2 TIMES AND THE TRANSMISSION HAS BEEN REPLACED 1 TIME. I ENCOURAGE THE NHTSA TO LOOK INTO THE ENTIRE VEHICLE AND NOT JUST THE FAULTY IGNITION SWITCH. GM HAS FAILED THE CONSUMER IN MANY WAYS, AND I'M VERY DISAPPOINTED WITH MY GM CAR BUYING EXPERIENCE. I'M A SINGLE PARENT AND NEED MY VEHICLE TO RUN AND RUN SAFELY. *TR

WHILE DRIVING WITH A PASSENGER IN THE FRONT SEAT, THE PASSENGER AIRBAG WOULD SWITCH OFF FOR NO REASON WITHOUT THE PASSENGER MOVING. THIS HAPPENED A NUMBER OF TIMES OVER ABOUT A WEEK. THEN ON FRIDAY OCTOBER 3RD, 2014 IT HAPPENED AGAIN AND THIS TIME RIGHT AFTER IT HAPPENED ALL THE GAUGES DROPPED INCLUDING FUEL, MPH, RPM, ETC... SO I PULLED INTO A PARKING LOT AND BEFORE I WAS ABLE TO STOP, THE COMPUTER MODULE IN THE CAR DIED AS WELL AS THE ENGINE. I ENDED UP HITTING A LIGHT POST IN THE PARKING LOT WHILE AVOIDING A PEDESTRIAN. THE CAR HAS SINCE CEASED TO START AT ALL. LUCKILY NO ONE WAS HURT BUT THIS CAR WAS CLEARLY NOT SAFE. I CONSIDER MYSELF VERY LUCKY. *TR