2009 Chevrolet Impala

WHILE APPLYING MY BRAKES THE FRONT END SHAKES AND STEERING WHEEL SHAKES SO BADLY, IT MAKES YOU WANT TO NOT USE THE BRAKES AND PULL YOUR FOOT OFF THE BRAKE PEDAL. THE BRAKES APPEAR TO HAVE HARD SPOTS IN THE ROTOR. THERE ARE 35,900 MILES ON THIS CAR WHICH WE PURCHASED BRAND NEW IN JULY 2009. MY WIFE DRIVES THIS CAR AND SHE SAYS IT HAS VIBRATED SINCE 13,000 MILES, BUT HAS RECENTLY BEEN A MORE ALMOST VIOLENT VIBRATION WHEN COMING TO A STOP. THIS HAPPENS WHEN COMING OFF AN EXPRESSWAY RAMP AFTER DRIVING MAYBE 20-40 MILES AND NOT EVEN USING THE BRAKES PRIOR TO HAVING TO APPLY ON THE EXIT ON A GRADUAL SLOWDOWN, NOT A SUDDEN STOP. THIS CAUSES ONE NOT TO WANT TO DRIVE THIS CAR. I WAS A MASTER TECH ON TRUCKS FOR 20 YEARS, AND JUST DRIVING THIS ONE TIME, I KNEW THE PROBABLE CAUSE, I WAS NOT JUST GUESSING. I CHECKED THE WEB AND WAS ASTOUNDED TO SEE THE CAR MANUFACTURER I HAD ALWAYS ALIGNED MYSELF TO, IN THE COMPLAINT SECTION RESPONDING NEGATIVELY TO CUSTOMERS. I CALLED 2 LOCAL DEALERS TODAY TO TRY AND GET THE CAR IN TO BE REPAIRED AND ASKED BOTH SERVICE REPS IF IT WOULD BE COVERED UNDER WARRANTY, AND THEY BOTH IN THE CINCINNATI AREA SAID NO, IT WAS A WEAR PROBLEM. WAITING TO HEAR A RESPONSE FROM THIS COMPLAINT. *TR

TL*THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT WAS SITTING IDLE AT A TRAFFIC STOP WHEN A VEHICLE CRASHED INTO THE DRIVER SIDE DOOR OF THE CONTACTS VEHICLE. THE AIRBAGS DID NOT DEPLOY. THE IMPACT CAUSED THE WINDOW GLASS TO SHATTER AND THE CONTACT SUSTAINED LACERATIONS TO THE MOUTH AND LEFT ARM. HIS NECK AND SHOULDERS WERE ALSO INJURED AND THE CONTACT WAS TRANSPORTED TO THE HOSPITAL VIA AMBULANCE. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A COLLISION FACILITY. THE FAILURE MILEAGE WAS APPROXIMATELY 59,000.

TL*THE CONTACT OWNS A 2009 CHEVROLET IMPALA 1LT WITH THE ORIGINAL GOODYEAR INTEGRITY TIRES, SIZE P225/60/R16. THE CONTACT NOTICED PREMATURE AND UNEVEN WEAR ON THE INSIDE AND OUTSIDE OF THE TIRES. TWO DEALERS WERE NOTIFIED, THE FIRST WAS UNRESPONSIVE AND THE SECOND ADVISED THE CONTACT TO HAVE AN ALIGNMENT DONE AND TO REPLACE THE TIRES BECAUSE THEY WERE UNSAFE. THE MANUFACTURER WAS INFORMED AND A COMPLAINT WAS FILED AND THEY AGREED TO CALL THE DEALER ON THE CONTACTS BEHALF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED BOTH REAR TIRES. THE CURRENT MILEAGES WERE 30,000 AND THE FAILURE MILEAGES WERE 20,000.

I WAS TRAVELING SOUTH ON 395 GOING TO BISHOP CA. WHEN ON THE DOWNHILL SIDE ON STEPPED ON MY BRAKES TO SLOW DOWN WHEN THE CAR STARTED TO VIBRATE AND SHUTTER VIOLENTLY,WHEN I TOOK THE CAR 2009 CHEVY IMPALA TO THE DEALER THEY SAID MY ROTORS WERE WARPED,THIS WAS AT 4200 MILES SO THEY TURNED THE ROTORS . AT 7900 MILES THE DEALER THEN CHANGED BOTH ROTORS BECAUSE THEY WARPED AGAIN, AT 13000 MILES THE DEALER CHANGED FRONT CALIPERS AND INSTALLED A SHIELD KIT TO HELP COOL THE ROTORS PLUS TURNED THE ROTORS AGAIN. NOW AT 21,000 MILES THE CAR SHUDDERS AND SHAKES LIKE BEFORE AND WHEN I CALLED GM CUST SERV THEY TOLD ME THERE NOTHING THEY CAN DO FOR ME AND I WOULD HAVE TO PAY FOR THE ROTORS THIS TIME.AS THIS IS A ON GOING PROBLEM THAT HAS NOT BEEN FIXED I FEEL GM IS TURNING THEIR BACK ON THERE CUSTOMERS WITH OWELL ATTITUDE. *TR

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH WHEN THE STEERING WHEEL BEGAN TO VIBRATE EXCESSIVELY AS HE ENGAGED THE BRAKES. IN ADDITION, THE CONTACT STATED THAT THE ENGINE WOULD ROAR EXTREMELY LOUDER THAN USUAL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE DEALER ADVISED THE CONTACT THAT WHEN THE ROTORS WERE HEATED, THEY WOULD BECOME WARPED AS IT WAS A NORMAL OCCURRENCE. THE DEALER TOOK THE VEHICLE FOR A TEST DRIVE WHILE THE ENGINE WAS COLD AND THE VEHICLE PERFORMED NORMALLY. THE CONTACT STATED THAT THE FAILURE OCCURRED TWICE AND ONLY HAP WHEN DRIVING LONG DISTANCES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 11,500 AND THE CURRENT MILEAGE WAS 16,900.

IN JUNE 2010 I WAS DRIVING ON THE INTERSTATE 90 WEST TOWARD DENVER CO. THE TERRAIN WAS STEEP AND WINDING AND DUE TO HEAVY TRAFFIC THE PACE WAS FAST. THE TRAFFIC AHEAD OF ME BEGAN SLOWING AND I BEGAN TO SLOW BY STEADY LIGHT PRESSURE ON THE BRAKE PEDAL. MY BRAKES HEATED UP FAST AND I FOUND MYSELF WITHOUT BREAKS FOR A SHORT PERIOD OF TIME DUE TO THE ROTORS FEELING AS THOUGH THEY WERE WARPED AND THE FRONT END STARTED VIBRATING. I DOWN SHIFTED TO 3RD. GEAR BUT THAT WAS NOT ENOUGH TO SLOW ME ENOUGH SO I DOWNSHIFTED TO 2ND AND THIS STILL WAS NOT ENOUGH TO MAINTAIN A DOWNHILL SPEED TO KEEP FROM HAVING TO USE THE BRAKES. FINALLY I SHIFTED TO !ST GEAR TO MAINTAIN THE SAFE SPEED THAT I NEEDED. THE PROBLEM SEEMS TO BE THAT THE CAR FREEWHEELS SO EXCELLENT THAT EVEN ON LOWER GRADES AS EXPERIENCED IN THE CAROLINAS IN OCTOBER WHEN WE WERE THERE THE CAR IS ALMOST IMPOSSIBLE TO GEAR DOWN SO AS NOT TO OVERHEAT THE BRAKES WHEN TRYING TO MAINTAIN POSTED SPEEDS IN MOUNTAINOUS COUNTRY. I DISCUSSED THIS WITH SOLOMON CHEVROLET IN DOTHAN WHERE I GET THE CAR SERVICED AND THE DEALER FROM WHOM I PURCHASED THE CAR. THEY HAD NO SUGGESTIONS BUT ASSURED ME THERE WAS NOTHING THEY COULD DO DEALERSHIP WISE TO HELP ME. I FEEL IT IS A VERY DANGEROUS SITUATION WHICH DOES NOT SURFACE UNLESS YOU DRIVE IN THE MOUNTAINS. *TR

DRIVING DOWN A STEEP HILL HEADING FROM THE CALIFORNIA COAST BACK TO ARIZONA, UPON BRAKING CAR STARTED SHUTTERING AND SHAKING BADLY ALMOST CAUSING ME TO LOSE CONTROL. LATER FOUND OUT AFTER SEARCHING THIS SITE AND MANY OTHERS THAT THERE APPEARS TO BE A WARPED ROTAR PROBLEM. AFTER ALL THE COMPLAINTS ON THIS ONE ITEM THAT I HAVE SEEN ONLINE, WHY IS THIS COMPANY NOT BEING PUT TO THE FIRE TO FIX THIS. MY CAR IS NOW OUT OF WARRANTY SO I AM GOING TO HAVE TO PAY OUT OF POCKET CLOSE TO 1K FOR A FIX THAT MIGHT LAST 20,000 MILES? I WONDER HOW MANY PEOPLE HAVE LOST CONTROL OR WORSE THEIR LIVES BECAUSE OF THEIR NEW CHEVY AND DIDN'T EVEN KNOW ABOUT THIS. OH, BY THE WAY YOUR WELCOME FOR THE MONEY. AT LEAST TOYOTA IS FIXING THEIR PROBLEMS!!!