NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
824 reports40,000 miles · Jul 21, 2014
Electrical SystemPower Train
I WENT TO A STORE AND WHEN I CAME BACK OUT TO LEAVE IT WOULDN'T SHIFT OUT OF PARK. SO, TO GET IT OUT OF PARK I HAVE TO REACH INTO THE CONSOLE FROM THE PASSENGER SIDE TO PUSH THE RELEASE BUTTON WHILE IT'S IN NEUTRAL WITH THE EMERGENCY BRAKE ON. I HAVE HAD TO DO THIS EVERY TIME I USE THE CAR. IT'S A SAFETY CONCERN TO BE LAYING …
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I WENT TO A STORE AND WHEN I CAME BACK OUT TO LEAVE IT WOULDN'T SHIFT OUT OF PARK. SO, TO GET IT OUT OF PARK I HAVE TO REACH INTO THE CONSOLE FROM THE PASSENGER SIDE TO PUSH THE RELEASE BUTTON WHILE IT'S IN NEUTRAL WITH THE EMERGENCY BRAKE ON. I HAVE HAD TO DO THIS EVERY TIME I USE THE CAR. IT'S A SAFETY CONCERN TO BE LAYING DOWN IN MY PASSENGER SIDE--NO MATTER WHERE I'M AT, TO GET MY CAR INTO GEAR SO I CAN GET TO WORK, ETC. I SEE BY OTHER WEBSITES THAT THIS IS A ROUTINE PROBLEM WITH THIS MAKE AND MODEL OF CAR. APPARENTLY THE WIRES ARE NOT MADE WELL ENOUGH TO WITHSTAND A FEW THOUSAND MILES OF USE. *TR
NHTSA ODI #10615028
20,032 miles · Jul 21, 2014
Air BagsSeat Belts
AIR BAG LIGHT CAME ON IN MAY 2, 2014, AND AN EMAIL WAS RECEIVED BY THE OWNER (ME) THAT THEY SHOULD HAVE A OIL CHANGE- THEY DID THAT AND AT THE SAME TIME THEY TOLD THE PERSON IN THE AUTONATIONS GARAGE THAT THE AIR BAG LIGHT COMES ON AND THEY CAME BACK WITH A CHECK UP AND SAID IT WAS THE SENSOR FOR THE AIR BAG RUBBING ON THE SEAT…
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AIR BAG LIGHT CAME ON IN MAY 2, 2014, AND AN EMAIL WAS RECEIVED BY THE OWNER (ME) THAT THEY SHOULD HAVE A OIL CHANGE- THEY DID THAT AND AT THE SAME TIME THEY TOLD THE PERSON IN THE AUTONATIONS GARAGE THAT THE AIR BAG LIGHT COMES ON AND THEY CAME BACK WITH A CHECK UP AND SAID IT WAS THE SENSOR FOR THE AIR BAG RUBBING ON THE SEAT BELT AND RUINED IT. CAUSING POSSIBLE INJURIES TO PERSON/PERSONS IN THE MOVING VEHICLE IF AN ACCIDENT EVER OCCURRED. THIS WAS THEN TAKEN CARE OF BY AUTONATIONS GARAGE WITH "[XXX] ASM" & THE TECH WAS "[XXX]" ! AMOUNT FOR REPLACEMENT $445.07 VEHICLE HAD JUST RUN OUT OF WARRANTY! OIL CHANGE ALONG WITH TIRE ALIGNMENT AND OTHER CHECK UPS THAT DAY CAME TO $ 735.63 . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10615025
52,000 miles · Jul 19, 2014
Electronic Stability Control (esc)
THE FIRST TIME WAS ABOUT THREE MONTHS AGO IN MARCH 2014 BUT THE ENGINE NEVER DIED THEN. IT JUST HAD LESS POWER AND WAS BETTER THE NEXT TIME I STARTED THE CAR. DON'T KNOW WHAT THE MILEAGE WAS THEN, MAYBE ABOUT 52K. IT HAPPENED A COUPLE TIMES THAT SAME WEEK AND I WAS GOING ABOUT 40MPH. I ASKED ABOUT IT IN APRIL WHEN THE CAR WAS IN…
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THE FIRST TIME WAS ABOUT THREE MONTHS AGO IN MARCH 2014 BUT THE ENGINE NEVER DIED THEN. IT JUST HAD LESS POWER AND WAS BETTER THE NEXT TIME I STARTED THE CAR. DON'T KNOW WHAT THE MILEAGE WAS THEN, MAYBE ABOUT 52K. IT HAPPENED A COUPLE TIMES THAT SAME WEEK AND I WAS GOING ABOUT 40MPH. I ASKED ABOUT IT IN APRIL WHEN THE CAR WAS INSPECTED AND WAS TOLD THEY DIDN'T SEE ANY PROBLEMS BUT THAT IT MIGHT BE A SENSOR GOING OUT. THEN, ON JULY 4TH IN THE MOUNTAINS IN MISSOURI WAS THE NEXT TIME, GOING ABOUT 70 MPH DOWNHILL AND THIS IS WHEN IT DIED WITH LIKE 3-5 SECOND WARNING. FIRST THE LIGHT COMES ON THAT SAYS SERVICE TRACTION CONTROL THEN IT SAYS ENGINE POWER REDUCED AND DIES. NOTHING WORKS EXCEPT THE BRAKES. THIS HAPPENED AGAIN ON 7/12, GOING ABOUT 70 MPH AGAIN, DIED AGAIN. WAS IN THE MIDDLE LANE ON FREEWAY AND NEARLY GOT HIT AS MY CAR BARELY MOVED AND HAD HARD TIME GETTING TO THE SIDE OF THE ROAD. THE CAR DID NOT DIE, BUT HAD VERY LITTLE POWER, STEERING WAS VERY HARD AND I FELT LIKE I WAS IN EXTREME DANGER BOTH OF THESE TIMES. THIS NEEDS TO BE RECALLED!!! SO MANY OTHER REPORTS OF SAME PROBLEM NOT JUST IN THE 2009 BUT LATER YEARS, WHERE THE MANUFACTURE SHOULD ALREADY KNOW THIS IS AN ISSUE, BUT KEEPS MAKING THE CAR THE SAME WAY. THIS IS A TOTAL OUTRAGE!!! I CANNOT GET ON THE FREEWAY FEELING ANY SECURITY AND DON'T HAVE MONEY TO KEEP MAKING COSTLY REPAIRS ON THIS VEHICLE. MANY OTHER PROBLEMS WITH THIS CAR, BUT NOT SAFETY ISSUES AT THIS POINT. *TR
NHTSA ODI #10614772
50,000 miles · Jul 15, 2014
Air BagsElectrical System
AT ABOUT 50000 MILES THE REAR DOOR ACTUATOR BEGAN TO WORK INTERMITTENTLY. WITHIN MONTHS IT DID NOT WORK AT ALL. THE DEALER SAID IT WAS EXPENSIVE TO FIX. AT ABOUT 66000 MILES THE SERVICE AIR BAG WARNING LIGHT BEGAN TO COME ON INTERMITTENTLY. AT 68000 MILES I TOOK IT TO THE DEALER WHO DIAGNOSED THE PROBLEM AS AN ACTUATOR. I REP…
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AT ABOUT 50000 MILES THE REAR DOOR ACTUATOR BEGAN TO WORK INTERMITTENTLY. WITHIN MONTHS IT DID NOT WORK AT ALL. THE DEALER SAID IT WAS EXPENSIVE TO FIX. AT ABOUT 66000 MILES THE SERVICE AIR BAG WARNING LIGHT BEGAN TO COME ON INTERMITTENTLY. AT 68000 MILES I TOOK IT TO THE DEALER WHO DIAGNOSED THE PROBLEM AS AN ACTUATOR. I REPLACED IT AT A COST OF $400. HE SAID I COULD REPLACE THE REAR DOOR ACTUATOR FOR ANOTHER $400 WHICH I ELECTED NOT TO DO. WHEN I SAW A NEWS ARTICLE ABOUT AN ELDERLY, DISABLED MAN TRAPPED IN HIS CHEVROLET IMPALA BECAUSE OF A DEFECTIVE DOOR LOCK ACTUATOR, I REALIZED THAT THIS MIGHT BE A FREQUENT PROBLEM TO BE ADDRESSED. *TR
NHTSA ODI #10610821
30,000 miles · Jul 13, 2014
Air Bags
AIRBAG LIGHT REMAINS ON -WILL GO OUT AND THEN REAPPEAR . NEVER KNOW WHEN IT WILL GO OUT . REMAINS ON MOST OF THE TIME REGARDLESS OF CONDITIONS. SENIOR AND CANNOT AFFORD A MAJOR REPAIR BILL, AUTO COMPANY'S SHOULD BE LIABLE FOR REPAIRS OF FEDERAL MANDATED SAFETY EQUIPMENT. OUR GOVERNMENT HAS FAILED US AGAIN. CAR HAS NEVER BEE…
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AIRBAG LIGHT REMAINS ON -WILL GO OUT AND THEN REAPPEAR . NEVER KNOW WHEN IT WILL GO OUT . REMAINS ON MOST OF THE TIME REGARDLESS OF CONDITIONS. SENIOR AND CANNOT AFFORD A MAJOR REPAIR BILL, AUTO COMPANY'S SHOULD BE LIABLE FOR REPAIRS OF FEDERAL MANDATED SAFETY EQUIPMENT. OUR GOVERNMENT HAS FAILED US AGAIN. CAR HAS NEVER BEEN DAMAGED OR ABUSED . NOW HAS 67000 MILES. IF A ACCIDENT OCCURS , WILL THE AIRBAGS I PAID FOR WORK? IF NOT, CONTACT MY LAWYER! *TR
NHTSA ODI #10610107
1,800 miles · Jul 12, 2014
EngineSteeringCrashInjury
I HAD JUST TURNED ONTO THIS ROAD, HAD NOT EVEN GONE A MILE. NO SPEED, NO BLACK MARKS, CAR SHUT DOWN RAN OFF THE ROAD AND HIT A TREE STUMP. TOTAL THE CAR. THE STEERING WHEEL WAS BENT ALMOST IN HALF. I HAVE PICTURES OF THE CAR. I GOT THIS CAR NEW, SO ALL MILES WE'RE PUT ON IT BY ME. I BROKE MY HIP, BACK, KNEE, DISLOCATED MY E…
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I HAD JUST TURNED ONTO THIS ROAD, HAD NOT EVEN GONE A MILE. NO SPEED, NO BLACK MARKS, CAR SHUT DOWN RAN OFF THE ROAD AND HIT A TREE STUMP. TOTAL THE CAR. THE STEERING WHEEL WAS BENT ALMOST IN HALF. I HAVE PICTURES OF THE CAR. I GOT THIS CAR NEW, SO ALL MILES WE'RE PUT ON IT BY ME. I BROKE MY HIP, BACK, KNEE, DISLOCATED MY ELBOW, CRUSHED MY ANKLE AND FOOT. HAD A HEAD INJURY, A DEFLATED LUNG. I WAS IN THE HOSPITAL FOR TWO MONTHS AND A NURSING HOME FOR A MONTH. I HAVE HAD 14 SURGERIES. STILL NOT ABLE TO WORK OR DO A LOT OF THINGS FOR MY SELF. WITH THE RECALLS SHOWING THE ISSUES OF THE ENGINE SHUTTING OFF, I NEED THIS LOOKED INTO. *TR
NHTSA ODI #10610093
Mileage unknown · Jul 10, 2014
Electrical SystemEquipment Adaptive/mobilityLatches/locks/linkages
MY DRIVERS SIDE DOOR LOCK I HAVE TO MANUALLY LOCK AND UNLOCK WITH KEY.. AND NOW PASSENGER SIDE BACK SEAT WHERE MY 2 YRS OLD SETS., THE LOCK ON HER SIDE SOMETIMES DOESN'T LOCK AND SHE CAN OPEN THE DOOR.. ALSO WHEN IT DOES LOCK I HAFTA CRAWL THRU FRONT SEAT INTO BACK AND PULL THE LATCH UP TO UNLOCK DOOR... ALSO I HAVE TO U…
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MY DRIVERS SIDE DOOR LOCK I HAVE TO MANUALLY LOCK AND UNLOCK WITH KEY.. AND NOW PASSENGER SIDE BACK SEAT WHERE MY 2 YRS OLD SETS., THE LOCK ON HER SIDE SOMETIMES DOESN'T LOCK AND SHE CAN OPEN THE DOOR.. ALSO WHEN IT DOES LOCK I HAFTA CRAWL THRU FRONT SEAT INTO BACK AND PULL THE LATCH UP TO UNLOCK DOOR... ALSO I HAVE TO USE A SCREWDRIVER TO PUSH IN SOME SOLENOID ON MY SHIFTER TO GET MY CAR INTO GEAR.. IT SUCKS BIG TIME! *TR
NHTSA ODI #10609744
39,312 miles · Jul 10, 2014
Suspension
VEHICLE HAD BAD SHIMMY AND EXTREME TIRE WEAR ON INNER EDGES AND OUTER EDGES. TOOK TO THE DEALER WHO ADVISED NEEDED A TIRE ROTATION AND AN ALIGNMENT KIT - BOTH OF WHICH WOULD BE A CUSTOMER PAY ITEM. I COMPLAINED TO THE SERVICE MANAGER THAT THIS WAS A FACTORY DEFECT IN THE VEHICLE CAUSING THE TIRE WEAR AND ALIGNMENT ISSUE. HE C…
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VEHICLE HAD BAD SHIMMY AND EXTREME TIRE WEAR ON INNER EDGES AND OUTER EDGES. TOOK TO THE DEALER WHO ADVISED NEEDED A TIRE ROTATION AND AN ALIGNMENT KIT - BOTH OF WHICH WOULD BE A CUSTOMER PAY ITEM. I COMPLAINED TO THE SERVICE MANAGER THAT THIS WAS A FACTORY DEFECT IN THE VEHICLE CAUSING THE TIRE WEAR AND ALIGNMENT ISSUE. HE CONFIRMED MY STATEMENT BUT SAID EVEN HIS WIFE'S CAR HAS THE SAME ISSUE AND HE CAN'T GET IT COVERED BY GM AND HAD TO PAY OUT OF POCKET TO CORRECT THE SITUATION. I HAVE ROTATED THE TIRES PER THE MANUFACTURERS RECOMMENDATIONS, I PAID TO HAVE THE VEHICLE ALIGNED, AND I AM STILL WEARING THROUGH TIRES AT AN ALARMING RATE - CLOSE TO EVERY 16K-19K MILES. THE TIRES ARE BALD ON THE INNER AND OUTER EDGES, BUT HAVE TREAD IN THE MIDDLE. WE HAVE BEEN DIE-HARD CHEVROLET PURCHASERS, BUT THIS IS OUR LAST PURCHASE FROM GM UNLESS THEY STEP UP TO THE PLATE AND TAKE CARE OF THEIR MANUFACTURING DEFECTS AND CUSTOMERS. THIS IS A SAFETY RELATED ISSUE AS I HAVE NO TRACTION IN SNOW OR IN RAINY/SLIPPERY CONDITIONS. YOU CAN FEEL IT IN THE WAY THE CAR PERFORMS THAT IT IS NOT SAFE. *TR
NHTSA ODI #10609559
Mileage unknown · Jul 8, 2014
Electrical SystemEngineUnknown Or Other
MINE SEEMS TO HAVE THE SAME PROBLEMS AS MOST PEOPLE. TRACTION CONTROL. SERVICE AIRBAG, REDUCED ENGINE POWER LIGHTS COME ON. CAR DIES WHILE DRIVING ONCE THE LIGHTS COME ON. DOORS DON'T UNLOCK UNLESS IT'S DONE MANUALLY. MESSAGES FLASH ON MY READOUT OVER AND OVER AGAIN. TELLS ME TO CHECK TIRE PRESSURE ON EACH TIRE EVEN THOUGH…
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MINE SEEMS TO HAVE THE SAME PROBLEMS AS MOST PEOPLE. TRACTION CONTROL. SERVICE AIRBAG, REDUCED ENGINE POWER LIGHTS COME ON. CAR DIES WHILE DRIVING ONCE THE LIGHTS COME ON. DOORS DON'T UNLOCK UNLESS IT'S DONE MANUALLY. MESSAGES FLASH ON MY READOUT OVER AND OVER AGAIN. TELLS ME TO CHECK TIRE PRESSURE ON EACH TIRE EVEN THOUGH THE PRESSURE IS FINE. DETECTS PASSENGER IN PASSENGER SEAT WHEN THERE IS NOTHING IN THE PASSENGER SEAT. RIDICULOUS! I AM NOT EVER BUYING ANOTHER ONE!! *JS
NHTSA ODI #10609104
24,000 miles · Jul 8, 2014
Latches/locks/linkages
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT REAR PASSENGER DOOR FAILED TO UNLOCK AND THE DRIVER'S DOOR WOULD NOT LOCK. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 24,000 AND THE CURRENT MILEAGE WAS 26,000.
NHTSA ODI #10609012
Official recalls
5Jul 5, 2016
General Motors LLC (GM) is recalling certain model year 2009-2010 Chevrolet Impala vehicles manufactured April 25, 2008 through February 16, 2010. The front passenger seat frame may contact and damage the wires of the passenger presence sensor module.
Consequence & remedy
Consequence: If the wires are damaged, the passenger presence sensory system may fail to recognize that the passenger seat is occupied, disabling the air bag. Damage may also cause the air bag fuse to short resulting in a loss of all air bags and seat belt pretensions. Both conditions increase the risk of injury during a crash.
Remedy: GM will notify owners, and dealers will double wrap the wires with anti-abrasion tape and replace damaged wires as necessary, free of charge. The recall began on August 1, 2016. Owners may contact Chevrolet customer service at 1-800-521-7300. GM's recall campaign number is 36110.
Additional source detail variants (2)
Air Bags:sensor:occupant Classification
General Motors LLC (GM) is recalling certain model year 2009-2010 Chevrolet Impala vehicles manufactured April 25, 2008 through February 16, 2010. The front passenger seat frame may contact and damage the wires of the passenger presence sensor module.
Consequence: If the wires are damaged, the passenger presence sensory system may fail to recognize that the passenger seat is occupied, disabling the air bag. Damage may also cause the air bag fuse to short resulting in a loss of all air bags and seat belt pretensions. Both conditions increase the risk of injury during a crash.
Remedy: GM will notify owners, and dealers will double wrap the wires with anti-abrasion tape and replace damaged wires as necessary, free of charge. The recall began on August 1, 2016. Owners may contact Chevrolet customer service at 1-800-521-7300. GM's recall campaign number is 36110.
Electrical System:wiring
General Motors LLC (GM) is recalling certain model year 2009-2010 Chevrolet Impala vehicles manufactured April 25, 2008 through February 16, 2010. The front passenger seat frame may contact and damage the wires of the passenger presence sensor module.
Consequence: If the wires are damaged, the passenger presence sensory system may fail to recognize that the passenger seat is occupied, disabling the air bag. Damage may also cause the air bag fuse to short resulting in a loss of all air bags and seat belt pretensions. Both conditions increase the risk of injury during a crash.
Remedy: GM will notify owners, and dealers will double wrap the wires with anti-abrasion tape and replace damaged wires as necessary, free of charge. The recall began on August 1, 2016. Owners may contact Chevrolet customer service at 1-800-521-7300. GM's recall campaign number is 36110.
Jun 23, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Aug 3, 2012
General Motors (GM) is recalling certain model year 2008-2012 Chevrolet Impala police vehicles because the front lower control arms may fracture. This safety recall does not include non-police Chevrolet Impala vehicles.
Consequence & remedy
Consequence: A broken control arm can result in the loss of control of the vehicle, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace both front lower control arms, free of charge. The safety recall began on August 21, 2012. Owners may contact the Chevrolet owner center at 1-866-694-6546.
Oct 13, 2010
GM IS RECALLING CERTAIN MODEL YEAR 2009-2010 CHEVROLET IMPALAS FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 210, "SEAT BELT ASSEMBLY ANCHORAGES." THE FRONT SAFETY BELT WEBBING MAY NOT HAVE BEEN PROPERLY SECURED TO THE LAP BELT ANCHOR PRETENSIONER MOUNTED TO THE SIDE OF THE SEAT NEAREST THE DOOR.
Consequence & remedy
Consequence: THE SAFETY BELT MAY NOT RESTRAIN THE OCCUPANT AS INTENDED DURING A CRASH, WHICH COULD RESULT IN INJURY TO THE OCCUPANT.
Remedy: DEALERS WILL INSPECT BOTH FRONT SAFETY BELTS FOR PROPER INSTALLATION OF THE ANCHORS TO THE PRETENSIONERS AND, IF NECESSARY, REINSTALL THE ANCHORS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 5, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Oct 6, 2008
GM IS RECALLING 79 MY 2009 CHEVROLET IMPALA VEHICLES. SOME OF THESE VEHICLES HAVE A PASSENGER-SIDE FRONT AIR BAG INFLATOR THAT COULD FRACTURE AT AN INFLATOR TUBE DURING A DEPLOYMENT.
Consequence & remedy
Consequence: DURING A PASSENGER-SIDE AIR BAG DEPLOYMENT, PIECES OF THE INFLATOR TUBE COULD STRIKE AND INJURE VEHICLE OCCUPANTS AND THE AIR BAG CUSHION WOULD NOT INFLATE FULLY, REDUCING THE CAPABILITY OF THE BAG TO PROTECT THE PASSENGER.
Remedy: DEALERS WILL INSTALL A NEW PASSENGER-SIDE FRONT AIR BAG. THE RECALL BEGAN ON OCTOBER 10, 2008. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 OR THROUGH THEIR WEBSITE AT <A HREF=HTTP://WWW.GMOWNERCENTER.COM>HTTP://WWW.GMOWNERCENTER.COM</A> .
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗