NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
824 reports98,000 miles · Oct 6, 2014
Air BagsElectrical SystemSeats
WE PURCHASED A USED 2009 CHEVY IMPALA AROUND FEBRUARY 2014. WITHIN A WEEK OF DRIVING IT WE STARTED HEARING A LOUD CLICKING NOISE ANYTIME WE UNLOCKED THE DOORS OR CUT ON THE HEAT BUT EVERYTHING SEEMED TO BE WORKING FINE SO WE JUST DEALT WITH NOISE. I DID LOOK ONLINE ONLY TO FIND TONS OF PEOPLE WITH THE SAME PROBLEM AND I ALSO HAD…
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WE PURCHASED A USED 2009 CHEVY IMPALA AROUND FEBRUARY 2014. WITHIN A WEEK OF DRIVING IT WE STARTED HEARING A LOUD CLICKING NOISE ANYTIME WE UNLOCKED THE DOORS OR CUT ON THE HEAT BUT EVERYTHING SEEMED TO BE WORKING FINE SO WE JUST DEALT WITH NOISE. I DID LOOK ONLINE ONLY TO FIND TONS OF PEOPLE WITH THE SAME PROBLEM AND I ALSO HAD MULTIPLE FRIENDS WHO SAID NEARLY EVERY IMPALA LIKE MINE THEY HAD BEEN IN MADE THAT SAME NOISE, WOW! SERIOUSLY? BUT ME BEING THE CHEVY LOVER, I JUST SAW IT AS A MINOR ISSUE MAYBE MISSED IN PRODUCTION BUT NOT REALLY A SAFETY HAZARD. THEN A COUPLE OF MONTHS LATER THAT SEEMS TO HAVE WENT AWAY BUT NOW IT TAKES ABOUT 2 MINUTES TO GET THE AC TO SWITCH FROM DEFROST TO BLOWING OUT OF THE DASH VENTS. YOU CAN STILL HEAR IT ON, BUT IT DOESN'T ACTUALLY START BLOWING FOR ABOUT 2 MINUTES. STILL, NOT A BIG DEAL. THEN I WAS DRIVING ABOUT 15MPH(NEAR A SCHOOL) WHEN A LOW OIL PRESSURE POWER OFF ENGINE LIGHT CAME ON AND WENT OFF QUICKLY, I PULLED OVER AND CUT THE CAR OFF AND BACK ON, NO MORE ISSUES. A FEW DAYS LATER MY SERVICE AIR BAG LIGHT STARTED COMING ON RANDOMLY, HMM, SO IF THAT LIGHT IS ON WILL MY AIR BAGS DEPLOY IF NEEDED? NOT SURE... THEN I GET ALARMS THAT SOMEONE IN THE PASSENGER SEAT WAS NOT BUCKLED IN, BUT THERE WAS NO ONE IN THE PASSENGER SEAT. THEN MY CAR STARTS CUTTING OFF RANDOMLY WHILE I'M DRIVING. THIS MORNING I BACKED OUT OF MY DRIVEWAY AND IT JUST CUT OFF LEAVING ME IN THE MIDDLE OF THE STREET FOR A FEW MINUTES WITH NO WAY FOR OTHER CARS TO GET AROUND ME.... IT WOULD HAVE BEEN TERRIBLE IF I WAS PULLING OUT AND ANOTHER CAR SPED AROUND THE CORNER. THEN THERE IS A RECALL NOTICE SENT TO ME STATING I SHOULD REMOVE EVERYTHING FROM MY KEY DUE TO IGNITION FAILURE RECALL. I SAW ON CBS YOU COULD REQUEST A FREE LOANER VEHICLE UNTIL PARTS CAME IN BUT THE DEALER ONLY OFFERED ME A RENTAL AT 300/WK.WOW, THANKS GM FOR CARING ABOUT OUR SAFETY. *TR
NHTSA ODI #10641768
30,000 miles · Oct 3, 2014
Suspension
I HAVE HAD TO REPLACE THE TIRES ON THIS CAR FOR THE THIRD TIME,THIS CAR HAS 30,000 MILES AND SHOULD NOT HAVE HAD TO HAVE TIRES 3 TIMES.THERE SEEMS TO BE QUITE A LOT OF 2009 IMPALAS WITH THIS PROBLEM.THE FRONT TIMES WEAR ON THE OUT SIDE AND INSIDE.THE BACK TIRES ARE LIKE NEW.THE FIRST SET OF TIRES HAD 10,000 MILES ON THEM, THE S…
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I HAVE HAD TO REPLACE THE TIRES ON THIS CAR FOR THE THIRD TIME,THIS CAR HAS 30,000 MILES AND SHOULD NOT HAVE HAD TO HAVE TIRES 3 TIMES.THERE SEEMS TO BE QUITE A LOT OF 2009 IMPALAS WITH THIS PROBLEM.THE FRONT TIMES WEAR ON THE OUT SIDE AND INSIDE.THE BACK TIRES ARE LIKE NEW.THE FIRST SET OF TIRES HAD 10,000 MILES ON THEM, THE SECOND SET HAD 12,000 MILES ON THEM.THE DEALER REPLACED THE FRONT TIRES THE FIRST TIME AFTER A LOT OF ARGUMENT .I HAVE FOUND 37 COMPLAINTS ABOUT THIS PROBLEM. GM HAS REPAIRED THE PROBLEM ON THE 2009 IMPALA POLICE CARS,SO THAT IS AN ADMISSION OF A PROBLEM.THEY HAVE NOT EXTENDED THIS FIX TO THE OTHER BUYERS OF THE 2009 IMPALAS.MY CAR ALSO HAD SEVERAL RECALLS FOR OTHER PROBLEMS. I AM NOW WAITING FOR THE IGNITION REPAIR TO BE FIXED. I HAVE BEEN A GM BUYER FOR OVER 40 YEARS AND THIS IS SO FRUSTRATING. *TR
NHTSA ODI #10641198
90 miles · Oct 2, 2014
Electrical SystemEngine
WHILE DRIVING I KEEP GETTING MESSAGE STATING REDUCE ENGINE POWER AND THE CAR WILL START SKING AND LOWERING SPEED. THERE ALSO IS ELECTRICAL PROBLEMS ALL THE TIME WITH A ANY REASON AND THEN THEY WILL START WORKING AGAIN. I EVEN GOT PULLED OVER ONCE OVER THIS ISSUE. *TR
NHTSA ODI #10640839
Mileage unknown · Oct 1, 2014
Electrical System
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE DEALER STATED THAT THE PARTS SHOULD ARRIVE AT THE END OF OCTOBER. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT…
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TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE DEALER STATED THAT THE PARTS SHOULD ARRIVE AT THE END OF OCTOBER. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI #10640514
Mileage unknown · Sep 30, 2014
Electrical SystemLatches/locks/linkages
2009 CHEVROLET IMPALA. CONSUMER STATES HE IS HAVING TROUBLE WITH THE DOOR LOCK ACTIVATOR. *TGW THE CONSUMER STATED HE HAD TO MANUALLY LOCK AND UNLOCK THE REAR DOORS.
NHTSA ODI #10638945
89,000 miles · Sep 29, 2014
Electrical SystemLatches/locks/linkages
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE ATTEMPTING TO EXIT THE VEHICLE, THE DOORS FAILED TO UNLOCK AUTOMATICALLY AFTER THE VEHICLE WAS SHIFTED INTO PARK AND TURNED OFF. THE CONTACT AND THE PASSENGERS HAD TO MANUALLY UNLOCK THEIR DOORS TO EXIT THE VEHICLE. THE FAILURE PERSISTED FOR THREE MONTHS. THE VEHICLE WAS NOT DI…
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TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE ATTEMPTING TO EXIT THE VEHICLE, THE DOORS FAILED TO UNLOCK AUTOMATICALLY AFTER THE VEHICLE WAS SHIFTED INTO PARK AND TURNED OFF. THE CONTACT AND THE PASSENGERS HAD TO MANUALLY UNLOCK THEIR DOORS TO EXIT THE VEHICLE. THE FAILURE PERSISTED FOR THREE MONTHS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000. UPDATED 11/20/14*CN THE CONSUMER STATED THE REPAIR WOULD COST APPROXIMATELY $300.00 PER DOOR. UPDATED 5/5/2015 *JS
NHTSA ODI #10639963
10,600 miles · Sep 29, 2014
Traction Control SystemVehicle Speed Control
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING 60 MPH, THE TRACTION CONTROL WARNING LIGHT ILLUMINATED AND THE ENGINE STALLED. THE CONTACT MANAGED TO MERGE OVER TO THE EMERGENCY LANE. AFTER MULTIPLE ATTEMPTS THE VEHICLE RESTARTED AND WAS TAKEN TO A DEALER FOR A DIAGNOSIS OF THE FAILURE. THE TECH…
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TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING 60 MPH, THE TRACTION CONTROL WARNING LIGHT ILLUMINATED AND THE ENGINE STALLED. THE CONTACT MANAGED TO MERGE OVER TO THE EMERGENCY LANE. AFTER MULTIPLE ATTEMPTS THE VEHICLE RESTARTED AND WAS TAKEN TO A DEALER FOR A DIAGNOSIS OF THE FAILURE. THE TECHNICIAN DIAGNOSED THAT THE THROTTLE AND ACCELERATOR PEDAL NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE AND THE APPROXIMATE MILEAGE WAS 10,600. UPDATED 11/21/14*CN UPDATED 5/7/2015*JS
NHTSA ODI #10639784
58,500 miles · Sep 27, 2014
Electrical SystemElectronic Stability Control (esc)Steering
THE VEHICLE STARTED TO BEEP AND GAUGES DIDN'T WORK THEN WORK. THE GAUGES WENT BACK AND FORTH. THE LOCKS LOCKED AND UNLOCKED. I STARTED TO DRIVE AND DIDN'T KNOW HOW FAST I WAS GOING BECAUSE THE SPEEDOMETER DIDN'T WORK. THE ENGINE SEEMED TO WORK HARDER TO REACH HIGHWAY SPEED. WHEN I TURNED THE CAR OFF, THE STABILITRAK LIGHT CAME …
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THE VEHICLE STARTED TO BEEP AND GAUGES DIDN'T WORK THEN WORK. THE GAUGES WENT BACK AND FORTH. THE LOCKS LOCKED AND UNLOCKED. I STARTED TO DRIVE AND DIDN'T KNOW HOW FAST I WAS GOING BECAUSE THE SPEEDOMETER DIDN'T WORK. THE ENGINE SEEMED TO WORK HARDER TO REACH HIGHWAY SPEED. WHEN I TURNED THE CAR OFF, THE STABILITRAK LIGHT CAME OFF BUT CHECK ENGINE LIGHT CAME ON. I TOOK THE CAR TO THE DEALER AND THEY CLEARED THE CODES FOR THE CHECK ENGINE LIGHT BUT COULDN'T FIND WHAT CAUSED THE STABILITRAK LIGHT TO COME ON. THEY TOOK THE ELECTRICAL HARNESS OFF AND PUT ELECTRICAL GREASE ON TO KEEP MOISTURE OUT. THAT DIDN'T SOLVE THE PROBLEM. I STILL HAVE THE STABILITRAK LIGHT TO COME ON AND GAUGES NOT TO WORK. NOW, IT HAPPENS WHEN I AM DRIVING. I FEEL THAT SOMEDAY THIS WILL HAPPEN AND HAVE NO CONTROL OF MY VEHICLE BECAUSE ONE TIME I FELT THE POWER STEERING TO GO BUT COME BACK RIGHT AWAY. *TR
NHTSA ODI #10639570
71,000 miles · Sep 26, 2014
Air BagsElectrical SystemSeat Belts
SERVICE AIRBAG WARNING LIGHT IS ON FOR NO REASON. I SEE TODAY THAT THERE IS AN ELECTRICAL SHORT IN THE 2014 AIR BAG WARNING SYSTEM. I THINK THE PROBLEM IS BIGGER. *TR
NHTSA ODI #10639348
Mileage unknown · Sep 26, 2014
Electrical System
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI #10639256
Official recalls
5Jul 5, 2016
General Motors LLC (GM) is recalling certain model year 2009-2010 Chevrolet Impala vehicles manufactured April 25, 2008 through February 16, 2010. The front passenger seat frame may contact and damage the wires of the passenger presence sensor module.
Consequence & remedy
Consequence: If the wires are damaged, the passenger presence sensory system may fail to recognize that the passenger seat is occupied, disabling the air bag. Damage may also cause the air bag fuse to short resulting in a loss of all air bags and seat belt pretensions. Both conditions increase the risk of injury during a crash.
Remedy: GM will notify owners, and dealers will double wrap the wires with anti-abrasion tape and replace damaged wires as necessary, free of charge. The recall began on August 1, 2016. Owners may contact Chevrolet customer service at 1-800-521-7300. GM's recall campaign number is 36110.
Additional source detail variants (2)
Air Bags:sensor:occupant Classification
General Motors LLC (GM) is recalling certain model year 2009-2010 Chevrolet Impala vehicles manufactured April 25, 2008 through February 16, 2010. The front passenger seat frame may contact and damage the wires of the passenger presence sensor module.
Consequence: If the wires are damaged, the passenger presence sensory system may fail to recognize that the passenger seat is occupied, disabling the air bag. Damage may also cause the air bag fuse to short resulting in a loss of all air bags and seat belt pretensions. Both conditions increase the risk of injury during a crash.
Remedy: GM will notify owners, and dealers will double wrap the wires with anti-abrasion tape and replace damaged wires as necessary, free of charge. The recall began on August 1, 2016. Owners may contact Chevrolet customer service at 1-800-521-7300. GM's recall campaign number is 36110.
Electrical System:wiring
General Motors LLC (GM) is recalling certain model year 2009-2010 Chevrolet Impala vehicles manufactured April 25, 2008 through February 16, 2010. The front passenger seat frame may contact and damage the wires of the passenger presence sensor module.
Consequence: If the wires are damaged, the passenger presence sensory system may fail to recognize that the passenger seat is occupied, disabling the air bag. Damage may also cause the air bag fuse to short resulting in a loss of all air bags and seat belt pretensions. Both conditions increase the risk of injury during a crash.
Remedy: GM will notify owners, and dealers will double wrap the wires with anti-abrasion tape and replace damaged wires as necessary, free of charge. The recall began on August 1, 2016. Owners may contact Chevrolet customer service at 1-800-521-7300. GM's recall campaign number is 36110.
Jun 23, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Aug 3, 2012
General Motors (GM) is recalling certain model year 2008-2012 Chevrolet Impala police vehicles because the front lower control arms may fracture. This safety recall does not include non-police Chevrolet Impala vehicles.
Consequence & remedy
Consequence: A broken control arm can result in the loss of control of the vehicle, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace both front lower control arms, free of charge. The safety recall began on August 21, 2012. Owners may contact the Chevrolet owner center at 1-866-694-6546.
Oct 13, 2010
GM IS RECALLING CERTAIN MODEL YEAR 2009-2010 CHEVROLET IMPALAS FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 210, "SEAT BELT ASSEMBLY ANCHORAGES." THE FRONT SAFETY BELT WEBBING MAY NOT HAVE BEEN PROPERLY SECURED TO THE LAP BELT ANCHOR PRETENSIONER MOUNTED TO THE SIDE OF THE SEAT NEAREST THE DOOR.
Consequence & remedy
Consequence: THE SAFETY BELT MAY NOT RESTRAIN THE OCCUPANT AS INTENDED DURING A CRASH, WHICH COULD RESULT IN INJURY TO THE OCCUPANT.
Remedy: DEALERS WILL INSPECT BOTH FRONT SAFETY BELTS FOR PROPER INSTALLATION OF THE ANCHORS TO THE PRETENSIONERS AND, IF NECESSARY, REINSTALL THE ANCHORS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 5, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Oct 6, 2008
GM IS RECALLING 79 MY 2009 CHEVROLET IMPALA VEHICLES. SOME OF THESE VEHICLES HAVE A PASSENGER-SIDE FRONT AIR BAG INFLATOR THAT COULD FRACTURE AT AN INFLATOR TUBE DURING A DEPLOYMENT.
Consequence & remedy
Consequence: DURING A PASSENGER-SIDE AIR BAG DEPLOYMENT, PIECES OF THE INFLATOR TUBE COULD STRIKE AND INJURE VEHICLE OCCUPANTS AND THE AIR BAG CUSHION WOULD NOT INFLATE FULLY, REDUCING THE CAPABILITY OF THE BAG TO PROTECT THE PASSENGER.
Remedy: DEALERS WILL INSTALL A NEW PASSENGER-SIDE FRONT AIR BAG. THE RECALL BEGAN ON OCTOBER 10, 2008. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 OR THROUGH THEIR WEBSITE AT <A HREF=HTTP://WWW.GMOWNERCENTER.COM>HTTP://WWW.GMOWNERCENTER.COM</A> .
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗