2009 Chevrolet Impala

EVEN WHEN CAR IS NOT RUNNING, LOUD CLICKING. CAN BE HEARD OUTSIDE OF CAR. PEOPLE ASK WHY IS YOUR CAR "TICKING" WHEN IN PARKING LOTS. TOUGH TO EXPLAIN AS OF LATE WITH FEARS OF ISIS TERROR THREATS. REPORTS SAY AC ACCUATOR, $400 TO REPLACE. GM NEEDS TO CORRECT THIS BEFORE IMPALAS ARE MISTAKENLY DEEMED THREATS WHEN SITTING IN PARKING LOTS.

SINCE ABOUT A YEAR AFTER I OWNED THIS CAR I HAVE BEEN HAVING TIRE WEAR PROBLEMS AND NOISES COMING FROM THE FRONT END. I TOOK IT WHILE STILL UNDER WARRANTY TO THE DEALERSHIP ONLY TO BE TOLD IT WAS THE BRAKES STICKING AND THIS WAS NORMAL FOR THESE BRAKES ON THIS MODEL. SO I LET IT GO ONLY TO GET WORSE SO I TOOK IT TO MY MECHANIC AND HE SAYS BOTH CONTROL ARMS ARE LOOSE A THE BUSHINGS ARE BAD AND HAVE TO BE REPALCED. I SEE THAT THERE WAS A RECALL ON THIS MODEL OF POLICE CARS I THINK YOU MAY NEED TO LOOK AT EXPANDING THIS. I ALSO ONLY HAVE 38300 MILES ON THIS CAR AND HAVE NEVER HAD TO REPLACE SUSPENSION PARTS ON A CAR THIS EARLY.

MY VEHICLE'S IGNITION SWITCH SHUT OFF, WHICH CAUSED ME TO LOSE STEERING. WHEN I CRASHED, THE AIRBAG FAILED TO DEPLOY. I WAS DRIVING IN A LARGE PARKING LOT AND WENT OVER A SPEED BUMP. I WAS KNOCKED OUT BUT THE POLICE REPORT INDICATED THERE WERE NO SIGNS OF BRAKING OR STEERING. I TOOK MY IMPALA TO THE GM DEALERSHIP OVER 12 TIMES.

OCTOBER 2015, WHILE DRIVING DISPLAY CAME UP WITH MESSAGE "SERVICE AIR BAG" WITH ICON ALSO SHOWING ON DISPLAY. CHECKING INTO THIS MESSAGE I FOUND THAT THIS IS A SERIOUS PROBLEM AND THAT I CANNOT DEPEND ON HAVING AIR BAG PROTECTION IF IN AN ACCIDENT. CHECKING VARIOUS SOURCES ONLINE, FOUND HUNDREDS OF COMPLAINTS AND THAT WHEN MANY SERIOUS ACCIDENTS OCCURED, NO AIR BAGS DEPLOYED . CALLED MY GM DEALER AND WAS TOLD THAT PROBLEM COULD BE CAUSED BY SEVERAL DIFFERENT PROBLEMS AND COULD MEAN INSTALLING NEW AIR BAGS AT A COST OF $1200.00. WITH ALL THE CURRENT RECALLS FOR THE TAKADE AIR BAGS, WHY ARE THESE AIR BAG DEFECTS ON THE CHEVOLET IMPALA'S NOT BEING RECALLED. THEY PRESENT A REAL DANGER TO PASSENGERS IN THESE CARS. IN SOME OF THE COMPLAINTS ONLINE, EVEN AFTER THE CARS WERE SERVICED BY THE DEALERS, THE PROBLEMS REOCCURED. I AM AN 81 YEAR OLD FEMALE WITH OUT THE RESOURCES TO PAY SEVERAL HUNDRED DOLLARS TO, MAYBE, HAVE THE PROBLEM FIXED AND I AM SURE MANY OTHER OWNERS OF THE IMPALA'S ARE IN THE SAME CIRCUMSTANCE. I FEEL THIS IS A SERIOUS SAFETY ISSURE AND SHOULD BE CONSIDERED AS SUCH.

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT ALL FOUR DOORS ON THE VEHICLE WOULD NOT UNLOCK AND LOCK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE TECHNICIAN STATED THAT THE DOOR LOCK MECHANISM WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE EXHIBITED A HARD START. IN ADDITION, WHENEVER DRIVING IN REVERSE, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED AND RESUMED NORMAL OPERATION. THE FAILURE RECURRED INTERMITTENTLY ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TROUBLE CODE DETECTED WATER IN THE FUEL TANK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 190,000.

SUMMARY: OCTOBER 19, 2015 VEHICLE SAFETY COMPLAINT AIR BAG SYSTEM ALARMING, AS AIR BAG LIGHT IS ON ALL THE TIME FOR ALL CONDITIONS STATIONARY, IN MOTION, ON A CITY STREET OR A HIGHWAY, TURNING. AIR BAG ALARM LIGHT TURNED ON FOR MORE THAN ONE WEEK. PREVIOUS CORRECTIVE ACTIONS IMPLEMENTED BY CHEVROLET DEALERSHIP ARE IN QUESTION AND NOT EFFECTIVE AS THE ISSUE HAS RETURNED. PREVIOUS INCIDENT REPORTED FOR SAME ISSUE JULY 2014 ODI NUMNER 10615989 ELECTRICAL CONNECTOR ISSUES WERE DIAGNOSED BY THE DEALERSHIP, DEALERSHIP IDENTIFIED FRETTING FAILURES, IMPLEMENTED CORRECTIVE ACTIONS. DEALER IS CHARGING SERVICE FEES FOR SAFETY RELATED AIR BAG FAILURES, THE DEALER SHOULD NOT BE CHARGING FEES FOR REPAIRS, THIS ISSUE SHOULD BE TREATED AS A RECALL. THE DEALER SHOULD NOT BE PASSING COST OF REPAIRS TO THE CUSTOMER FOR VITAL SAFETY SYSTEMS OF THE EQUIPMENT.