2009 Chevrolet Impala

VEHICLE SERVICED BY FIRESTONE COMPLETE AUTO CARE, NOVEMBER, DECEMBER 2016 VEHICLE WAS IN MOTION, ON A CITY STREET VEHICLE EXHIBITED REDUCED ENGINE POWER, RAN ROUGH, TRIGGERED ENGINE ERROR ALARM. DIAGNOSTIC BY FIRESTONE REVEALED A PEDAL POSITION SENSOR ERROR, ERROR CODE ' P2122, RESULTED IN REPLACEMENT OF ACCELERATOR PEDAL ASSEMBLY, REMOVAL & REPLACEMENT OF THROTTLE POSITION SENSOR. VEHICLE WAS IN MOTION, ON A CITY STREET UPON RETURN OF THE VEHICLE TO THE OWNER, REPLACEMENT OF ACCELERATOR PEDAL THROTTLE POSITION SENSOR RESULTED IN INTERMITTENT, DANGEROUSLY UNCONTROLLED VEHICLE ACCELERATION, VEHICLE WAS TOWED BACK TO FIRESTONE REPAIR SHOP. UNCONTROLLED VEHICLE ACCELERATION WAS RESOLVED BY REPLACEMENT OF THROTTLE BODY ASSEMBLY. THE CONDITIONS INITIALLY DESCRIBED, REDUCED ENGINE POWER, ROUGH IDLE WAS PREDICTED IN A LETTER, DATED NOVEMBER 2015 AS RECEIVED BY OWNER FROM GENERAL MOTORS CHEVROLET DIVISION REGARDING A DO NOT RETURN TO DEALER ORDER, ALL IN BOLD LETTERS AND UNDER LINED. FURTHER INSTRUCTION CLEARLY COMMUNICATED THAT THE ISSUE WOULD NOT BE ADDRESSED UNLESS THE ISSUE ACTUALLY OCCURRED AND HAD TO BE WITHIN STRICT TIME CUT OFF RELATED TO WHEN VEHICLE WAS PLACED IN TO SERVICE OR UNDER 120,000 MILES. ANY POSSIBLE REPAIRS ONCE APPROVED FOR THE CONDITIONS DESCRIBED WERE COVERED UNDER A SPECIAL COVERAGE PROGRAM. THE ISSUE CREATED A CLEAR AND OBVIOUS DANGEROUS SAFETY ISSUE AND SHOULD HAVE BEEN MANAGED AS A SAFETY RECALL NOT A DO NOT RETURN TO DEAL ORDER AND MANAGED AS A SPECIAL COVERAGE PROGRAM. OWNERS OF VEHICLES WITH THE ISSUE OR THE POTENTIAL FOR THIS ISSUE TO OCCUR, VICTIMS RESULTING FROM THIS ISSUE SHOULD BE COMPENSATED FOR ALL REPAIR FEES AND LIABILITY CLAIMS RESULTING FROM THIS ISSUE AS REPORTED HERE TODAY.

THE AIR BAG LIGHT FOR THE PASSENGER SIDE CAME ON. I TOOK IT TO RIVER REST AUTO ON 4/27/2015. THEY REPLACED THE PASSENGER PRESENCE SYSTEM IN THE SEAT WHICH IS WHAT THE CODE CALLED OUT FOR. THE COST WAS 802.05. GM HAD RECALL 36110 FOR THIS PROBLEM IN 08/2016. THEY ARE ONLY WILLING TO PAY 115.96. I THINK THEY OWE ME THE TOTAL AMOUNT. I HAVE CALLED THEM NUMEROUS TIMES AND HAVE GOT NO WHERE. MY CASE NUMBER IS 8-2766201672. THE CAR WAS MOVING WHEN THE AIR BAG LIGHT CAME ON. ANOTHER LIGHT ALSO TOLD US THE PASSENGER AIR BAG WAS NOT WORKING SO WE HAD IT FIXED RIGHT AWAY.

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE STATIONARY, THE TRACTION CONTROL AND ABS INDICATORS REMAINED ILLUMINATED. WHILE TURNING THE VEHICLE, IT MADE A LOUD GRINDING NOISE AS IF THE TRACTION WERE UNSTABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 170,000. THE VIN WAS NOT AVAILABLE.

FOR THE LAST TWO DAYS, I HAVE DRIVEN MY VEHICLE. EVERY TIME I WOULD DRIVE OVER 40 MPH, THE ENGINE WOULD LOCK UP. THE VEHICLE WOULD JERK BACK AND FORTH. THE CAR WOULD DO THIS EVERY TIME I WOULD TRY AND DRIVE OVER 40 MPH, NO MATTER THE ROADWAY OR STOP AT AN INTERSECTION. WHENEVER THIS HAPPENED, THE CHECK ENGINE LIGHT WOULD STAY ON. A MONTH BEFORE THIS PROBLEM STARTED, MY FATHER HAD BEEN DRIVING THE CAR AND HAD AN AUTO ACCIDENT. *TR

FOR THE LAST TWO DAYS, I HAVE DRIVEN MY VEHICLE. EVERY TIME I WOULD DRIVE OVER 40 MPH, THE ENGINE WOULD LOCK UP. THE VEHICLE WOULD JERK AND SHAKE BACK AND FORTH. THE CAR WOULD DO THIS EVERY TIME I WENT OVER 40 MPH, NO MATTER IF I WAS DRIVING ON A HIGHWAY OR ROAD OR COMING TO A STOP AT A RED TRAFFIC LIGHT. WHENEVER THIS HAPPENED, THE CHECK ENGINE LIGHT AND THE TRACTION CONTROL LIGHT WOULD STAY ON. THIS PROBLEM STARTED WEEKS AFTER I HAD AN AUTO ACCIDENT. *TR

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING 25 MPH AND APPROACHING AN INTERSECTION THE VEHICLE SUDDENLY DECELERATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT A SOLDER CONNECTION IN THE ACCELERATOR POSITION SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000. UPDATED 02/21/17*LJ *CN

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE ACCELERATOR PEDAL FRACTURED BEING DETACHED FROM THE FLOORBOARD. THE CONTACT WAS ABLE TO COME TO A COMPLETE STOP AND ACTIVATE THE HAZARD LIGHTS. THE VEHICLE WAS TAKEN TO THE DEALER, HOWEVER THE VEHICLE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 147,000.