2009 Chevrolet Impala

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE ATTEMPTING TO UNLOCK THE VEHICLE, IT FAILED TO UNLATCH. THE CONTACT ALSO STATED THAT THERE WAS AN ABNORMAL BURNING ODOR INSIDE THE VEHICLE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 105,577. THE VIN WAS INVALID.

AIRBAG LIGHT IS ON PAID TO GET IT FIXED AND IT'S STILL ON AFRAID TO DRIVE IT IF I GET INTO AN ACCIDENT IT WILL PROBABLY NOT DEPLOY THE ELECTRICAL SYSTEM DOESN'T WORK MY BRAKE LIGHTS DON'T WORK TO FIX THEM AND GET NEW BALLS IT'S ALL ELECTRICAL I SEEN THERE'S A RECALL BUT I BOUGHT THE CAR AFTER THE RECALL SO I HAD NO IDEA THERE WAS A RECALL FOR THE ELECTRICAL SYSTEM WIRING AND THE ELECTRICAL SYSTEM IGNITION MY KEY GETS STUCK IN THE IGNITION AND I HAVE TO PUSH A BUTTON IN THE BACK IN ORDER FOR IT TO RELEASE

MY CAR OCCASIONALLY MAKES A TICKING NOISE FROM THE DASH. THIS COMES AND GOES PERIODICALLY. IT STARTS WHEN I OPEN THE DOOR (ANY DOOR) AND CONTINUES FOR ABOUT A MINUTE. IN THE PERIOD WHEN THIS NOISE COMES AND GOES THE DOORS WILL AUTOMATICALLY LOCK, I.E. IF I STEP OUT OF THE CAR (RUNNING OR NOT) AND SHUT THE DOOR IT WILL AUTOMATICALLY LOCK EVEN IF I DID NOT HIT THE LOCK BUTTON AND EVEN IF I DO HIT THE UNLOCK BUTTON. TWICE THIS HAS OCCURRED WHEN THE CAR WAS RUNNING AND MY DOG WAS IN THE VEHICLE (ALONG WITH MY PURSE AND KEYS) CAUSING ME MUST DISTRESS. I BELIEVE THIS IS SOMETHING FAULTY IN THE MAKE OF THE CAR. BY THE TIME I GET TO A DEALERSHIP TO HAVE IT CHECKED OUT THE CLICKING HAS STOPPED OR IT IS NOT LOCKING AUTOMATICALLY. THE DEALER SAYS IT HAS TO BE HAPPENING WHILE THE NOISE IS ONGOING. THERE ARE NO LIGHTS ON THE DASH TO INDICATE A PROBLEM. THIS FIRST STARTED ABOUT A YEAR AGO AND THE MOST RECENT INCIDENT WAS TODAY (THE DATE LISTED BELOW). THANK YOU FOR YOUR TIME.

SERVICE AIRBAG LIGHT COMES ON INTERMITTENTLY AND THEN GOES OFF. I TOOK IT TOOK THE DEALERSHIP AND THEY COULDN'T REPLICATE IT. THIS HAS HAS MORE THAN ONE TIME. I'M CONCERNED THAT THIS CAN CAUSE AN ISSUE DURING A FRONT END COLLISION. MULTIPLE CHEVROLET IMPALA OWNERS HAVE THE SAME ISSUE AND GM WON'T STAND BEHIND THIS. SAME FOR THE POWER DOOR LOCKS, DRIVER DOOR DOESN'T ALWAYS OPEN. SAME ISSUE AND SINCE THEY CAN'T REPLICATE IT, THEY SAY KEEP AN EYE ON IT. CONCERNED IF THE DOOR WON'T UNLOCK SOMETIMES. AIR PRESSURE MONITORING SYSTEM & STABILITY TRAK MONITORS ALSO SEEM TO HAVE ISSUES. THE SENSORS ON THE CAR CONSTANTLY GO OFF AND MY VEHICLE HAS LESS THAN 65,000 MILES ON A 9 YEAR OLD CAR. CONCERNED WHEN DRIVING IT IF IT'S JUST A SENSOR ISSUE OR A REAL PROBLEM THAT CAN CAUSE A SAFETY CONCERNED WHEN DRIVING AND CHEVROLET DOESN'T WANT TO DO ANYTHING CONCERNING THE ISSUE. I'VE ALREADY PAID 645.00 FOR THE ACTUATOR, 345.00 FOR THE TIRE MONITORING SYSTEM AND I KEEP GETTING TOLD KEEP AN EYE ON THE SERVICE AIRBAG ISSUE CAUSE THEY CAN'T REPLICATE IT.

WHAT HAS TO HAPPEN BEFORE SOMETHING IS DONE ABOUT THIS PROBLEM ? TRACTION CONTROL LIGHT AND REDUCE ENGINE POWER LIGHT COMES ON GOING DOWN THE INTERSTATE AND THE CAR SHUTS DOWN AND YOU HAVE TO TRY AND GET CAR PULLED OVER TO THE SIDE OF THE ROAD WITHOUT HITTING SOMEONE OR GETTING HIT . THIS IS A VERY COMMON PROBLEM WITH THIS VEHICLE AND NOTHING IS BEING DONE ABOUT IT . I WOULD REALLY LIKE A RESPONSE ON THIS PROBLEM . THIS HAPPENS A LOT SO YOUR DATE YOU WANT INCIDENT HAPPENING IS REALLY NOT RIGHT .

WHILE THE VEHICLE WAS IN MOTION ON DRY PAVEMENT, THE TRACTION CONTROL LIGHT CAME ON, FOLLOWED BY THE CHECK ENGINE LIGHT THEN THE CAR STALLED AND HAD TO BE BE EASED OFF THE HIGHWAY. TRIED TO RESTART THE VEHICLE SEVERAL TIMES. AFTER IT SAT FOR A COUPLE OF MINUTES TRIED ONE MORE TIME AND THE CAR RESTARTED AND DROVE HOME PERFECTLY. RESEARCHED THE ISSUE ONLINE, AND THERE ARE ENTIRE FORUMS IN EDMUNDS DEDICATED TO THIS VERY PROBLEM. DEFINITELY A SAFETY ISSUE WITH THIS VEHICLE.

LOW BEAM HEADLIGHTS QUIT WORKING DRIVING IN THE CITY , TRACTION CONTROL AND ENGINE LOSS OF POWER LIGHTS CAME ON AND CAR SHUT DOWN WHILE DRIVING DOWN THE INTERSTATE DOING 70 MPH . DOOR LOCKS MALFUNCTION AND QUIT WORKING . THIS HAS HAPPENED TO MANY TIMES . AFFRAID TO LET THE WIFE DRIVE IT TO WORK BECAUSE IT HAS SHUT DOWN QUITE A FEW TIMES .

AUTONATION ALONG WITH GM COMMUNICATED WITH MY MECHANIC AND MYSELF AND TOLD ME THAT MY CAR REPAIRS WOULD BE COMPLETED AND PAID FOR BY GM AS PART OF RECALL WORK AND SUBSEQUENT DAMAGE FROM THE RECALL WORK NOT BEING PERFORMED BEFORE ADDITIONAL DAMAGE COULD OCCUR. WE WERE EVEN TOLD THAT OUR RENTAL CAR WOULD BE PAID FOR BUT ONCE THEY TOWED THE CAR FROM OUR MECHANIC TO THEIR SHOP, THEY TOLD US THAT WE WOULD HAVE TO PAY FOR THAT, ALTHOUGH DIDN'T COMMUNICATE THAT TO US UNTIL OVER A MONTH HAD GONE BY. SUBSEQUENTLY, AUTONATION TOWED MY CAR BACK TO MY MECHANIC BUT WITH EVEN MORE DAMAGE THAN THEY THEMSELVES STATED HAD BEEN THE SITUATION WITH MY CAR. THEIR OWN MECHANIC STATED BOTH VERBALLY AND IN WRITING (IN THE WORK ORDER) THAT THE RECALLED WIRES SHORTED CAUSING THE DAMAGE TO MY CAR. NO ONE WILL TELL US WHY THAT CHANGED ONCE OUR CAR WAS TOWED TO THEM AS WE WOULD NEVER HAVE TOWED IT TO THEM IF THAT WOULD HAVE BEEN THE CASE. ADDITIONALLY, NO ONE HAS TOLD US WHY OR WHO THE SOMEONE IS WHO DISAGREED WITH THEIR OWN MECHANIC (AND 3 ADDITIONAL MECHANICS SUBSEQUENTLY) AND MADE THE DETERMINATION THAT WE WOULD HAVE TO PAY FOR THE SHORT AND RELATED DAMAGES. I DO HAVE THE GM DOCUMENT SAFETY RECALL REPORT ASSOCIATED WITH THIS RECALL THAT OUTLINES WHAT HAPPENED TO OUR CALL WILL HAPPEN TO 1 PERCENT OF THE CARS MANUFACTURED DURING THE TIMEFRAME MY CAR WAS MANUFACTURED AS WELL AS THE WORK ORDER FROM AUTONATION CLEARLY STATING A SHORT CAUSED DAMAGE TO MY VEHICLE