NHTSA owner reports · September 18, 2026 snapshot.
Air Bags complaints
232 reportsClear category filterMileage unknown · Jan 20, 2015
Air BagsElectrical SystemCrashInjury
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE VEHICLE STALLED CAUSING THE CONTACT TO LOSE CONTROL OF THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO A GUARD RAIL AND ROLLED OVER. THE AIR BAGS DID NOT DEPLOY AND THE VEHICLE FAILED TO RESTART. THE CONTACT DID NO…
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TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE VEHICLE STALLED CAUSING THE CONTACT TO LOSE CONTROL OF THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO A GUARD RAIL AND ROLLED OVER. THE AIR BAGS DID NOT DEPLOY AND THE VEHICLE FAILED TO RESTART. THE CONTACT DID NOT DISCLOSE IF A POLICE REPORT WAS FILED OR NOT. THE CONTACT SUSTAINED WHIPLASH ALL OVER THE BODY THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A DEALER, WHO DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 4/27/15*CN UPDATED 9/18/2017*CN
NHTSA ODI #10676580
71,407 miles · Dec 16, 2014
Air BagsEngineStructureCrashInjury
I WAS INVOLVED IN A VIOLENT, JARRING COLLISION ON JUNE 26, 2014 WITH AN SUV IN LAS VEGAS, NV. I WAS REAR-ENDED BY A TOYOTA RAV 4. I SUSTAINED SIGNIFICANT INJURIES, & MY CAR SUFFERED SUBSTANTIAL DAMAGE, WHICH RESULTED IN MY VEHICLE BEING DEEMED A TOTAL LOSS. THE ENGINE AUTOMATICALLY SHUT OFF & THE VEHICLE AIRBAGS DID NOT DEPLOY B…
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I WAS INVOLVED IN A VIOLENT, JARRING COLLISION ON JUNE 26, 2014 WITH AN SUV IN LAS VEGAS, NV. I WAS REAR-ENDED BY A TOYOTA RAV 4. I SUSTAINED SIGNIFICANT INJURIES, & MY CAR SUFFERED SUBSTANTIAL DAMAGE, WHICH RESULTED IN MY VEHICLE BEING DEEMED A TOTAL LOSS. THE ENGINE AUTOMATICALLY SHUT OFF & THE VEHICLE AIRBAGS DID NOT DEPLOY BECAUSE THE IGNITION SWITCH MOVED OUT OF THE RUN POSITION, TURNING OFF THE ENGINE. THE GM PROVIDED REMEDY WAS NOT MADE AVAILABLE UNTIL SEPTEMBER 2014. *TR
NHTSA ODI #10664474
45,000 miles · Nov 24, 2014
Air Bags
CHECK AIRBAG INDICATOR LIGHT APPEARS AND "CHECK AIR BAG" APPEARS IN DRIVER INFO CENTER SOON AFTER STARTING DRIVING THE VEHICLE. THIS OCCURS EVERY TIME THE VEHICLE IS USED, NOT INTERMITTENTLY. *TR
NHTSA ODI #10660729
Mileage unknown · Nov 5, 2014
Air BagsStructure
DASHBOARD KNOCKS. *TR
NHTSA ODI #10652913
Mileage unknown · Nov 5, 2014
Air BagsEngineSteeringCrashInjury
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING 30 MPH, THE STEERING SEIZED AND THE VEHICLE EXHIBITED A LOSS OF ENGINE POWER. THE CONTACT CRASHED INTO THE GUARD RAIL AND THE FRONT DRIVER'S AIR BAG FAILED TO DEPLOY. THE CONTACT SUFFERED UNKNOWN INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS NO…
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TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING 30 MPH, THE STEERING SEIZED AND THE VEHICLE EXHIBITED A LOSS OF ENGINE POWER. THE CONTACT CRASHED INTO THE GUARD RAIL AND THE FRONT DRIVER'S AIR BAG FAILED TO DEPLOY. THE CONTACT SUFFERED UNKNOWN INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DESTROYED. THE VEHICLE WAS TOWED TO THE DEALER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND BELIEVED THAT IT'S DIRECTLY RELATED TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
NHTSA ODI #10652704
50,000 miles · Nov 1, 2014
Air Bags
TL-THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.NE
NHTSA ODI #10651815
42,000 miles · Nov 1, 2014
Air BagsSteeringCrash
TL-THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO RESPOND AND THE STEERING WHEEL BECAME SEIZED CAUSING THE VEHICLE TO CRASH INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE POLICE REPORT WAS FI…
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TL-THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO RESPOND AND THE STEERING WHEEL BECAME SEIZED CAUSING THE VEHICLE TO CRASH INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE POLICE REPORT WAS FILED AND NO INJURIES SUSTAINED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000. NE
NHTSA ODI #10651789
Mileage unknown · Oct 22, 2014
Air BagsElectrical System
2009 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO RECALL REPAIR. *TGW THE CONSUMER STATED THE RECALL WAS PERFORMED ON SEPTEMBER 15, 2014. HOWEVER, THE REPAIR ONLY LAST FOR ABOUT 10 MILES. THE DEALER STATED THERE WAS PROBABLY SOMETHING ELSE WRONG WITH THE VEHICLE. THE VEHICLE WOULD NOT STAY IN THE RUN POSITION WHICH RESULTE…
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2009 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO RECALL REPAIR. *TGW THE CONSUMER STATED THE RECALL WAS PERFORMED ON SEPTEMBER 15, 2014. HOWEVER, THE REPAIR ONLY LAST FOR ABOUT 10 MILES. THE DEALER STATED THERE WAS PROBABLY SOMETHING ELSE WRONG WITH THE VEHICLE. THE VEHICLE WOULD NOT STAY IN THE RUN POSITION WHICH RESULTED IN LOSS OF ENGINE POWER.*JB
NHTSA ODI #10648106
100,000 miles · Oct 18, 2014
Air BagsCrashInjury
PASSENGER SIDE IMPACT ACCIDENT. AIR BAGS FAILED TO DEPLOY. *TR
NHTSA ODI #10648583
85,056 miles · Oct 14, 2014
Air BagsElectrical System
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE TRAVELING APPROXIMATELY 70 MPH, THE VEHICLE DRASTICALLY DECELERATED WITHOUT WARNING. THE CONTACT HAD TO MERGE TO THE SHOULDER AS THE VEHICLE CONTINUED TO SLOW DOWN. THE AIR BAG SENSOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN R…
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TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE TRAVELING APPROXIMATELY 70 MPH, THE VEHICLE DRASTICALLY DECELERATED WITHOUT WARNING. THE CONTACT HAD TO MERGE TO THE SHOULDER AS THE VEHICLE CONTINUED TO SLOW DOWN. THE AIR BAG SENSOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN RESET THE SENSORS, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE ACC SENSOR, PEDAL ASSEMBLY, AIR BAG IMPACT MODULE, AND THE WIRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 85,056.
NHTSA ODI #10644472
Official recalls
5Jul 5, 2016
General Motors LLC (GM) is recalling certain model year 2009-2010 Chevrolet Impala vehicles manufactured April 25, 2008 through February 16, 2010. The front passenger seat frame may contact and damage the wires of the passenger presence sensor module.
Consequence & remedy
Consequence: If the wires are damaged, the passenger presence sensory system may fail to recognize that the passenger seat is occupied, disabling the air bag. Damage may also cause the air bag fuse to short resulting in a loss of all air bags and seat belt pretensions. Both conditions increase the risk of injury during a crash.
Remedy: GM will notify owners, and dealers will double wrap the wires with anti-abrasion tape and replace damaged wires as necessary, free of charge. The recall began on August 1, 2016. Owners may contact Chevrolet customer service at 1-800-521-7300. GM's recall campaign number is 36110.
Additional source detail variants (2)
Air Bags:sensor:occupant Classification
General Motors LLC (GM) is recalling certain model year 2009-2010 Chevrolet Impala vehicles manufactured April 25, 2008 through February 16, 2010. The front passenger seat frame may contact and damage the wires of the passenger presence sensor module.
Consequence: If the wires are damaged, the passenger presence sensory system may fail to recognize that the passenger seat is occupied, disabling the air bag. Damage may also cause the air bag fuse to short resulting in a loss of all air bags and seat belt pretensions. Both conditions increase the risk of injury during a crash.
Remedy: GM will notify owners, and dealers will double wrap the wires with anti-abrasion tape and replace damaged wires as necessary, free of charge. The recall began on August 1, 2016. Owners may contact Chevrolet customer service at 1-800-521-7300. GM's recall campaign number is 36110.
Electrical System:wiring
General Motors LLC (GM) is recalling certain model year 2009-2010 Chevrolet Impala vehicles manufactured April 25, 2008 through February 16, 2010. The front passenger seat frame may contact and damage the wires of the passenger presence sensor module.
Consequence: If the wires are damaged, the passenger presence sensory system may fail to recognize that the passenger seat is occupied, disabling the air bag. Damage may also cause the air bag fuse to short resulting in a loss of all air bags and seat belt pretensions. Both conditions increase the risk of injury during a crash.
Remedy: GM will notify owners, and dealers will double wrap the wires with anti-abrasion tape and replace damaged wires as necessary, free of charge. The recall began on August 1, 2016. Owners may contact Chevrolet customer service at 1-800-521-7300. GM's recall campaign number is 36110.
Jun 23, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Aug 3, 2012
General Motors (GM) is recalling certain model year 2008-2012 Chevrolet Impala police vehicles because the front lower control arms may fracture. This safety recall does not include non-police Chevrolet Impala vehicles.
Consequence & remedy
Consequence: A broken control arm can result in the loss of control of the vehicle, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace both front lower control arms, free of charge. The safety recall began on August 21, 2012. Owners may contact the Chevrolet owner center at 1-866-694-6546.
Oct 13, 2010
GM IS RECALLING CERTAIN MODEL YEAR 2009-2010 CHEVROLET IMPALAS FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 210, "SEAT BELT ASSEMBLY ANCHORAGES." THE FRONT SAFETY BELT WEBBING MAY NOT HAVE BEEN PROPERLY SECURED TO THE LAP BELT ANCHOR PRETENSIONER MOUNTED TO THE SIDE OF THE SEAT NEAREST THE DOOR.
Consequence & remedy
Consequence: THE SAFETY BELT MAY NOT RESTRAIN THE OCCUPANT AS INTENDED DURING A CRASH, WHICH COULD RESULT IN INJURY TO THE OCCUPANT.
Remedy: DEALERS WILL INSPECT BOTH FRONT SAFETY BELTS FOR PROPER INSTALLATION OF THE ANCHORS TO THE PRETENSIONERS AND, IF NECESSARY, REINSTALL THE ANCHORS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 5, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Oct 6, 2008
GM IS RECALLING 79 MY 2009 CHEVROLET IMPALA VEHICLES. SOME OF THESE VEHICLES HAVE A PASSENGER-SIDE FRONT AIR BAG INFLATOR THAT COULD FRACTURE AT AN INFLATOR TUBE DURING A DEPLOYMENT.
Consequence & remedy
Consequence: DURING A PASSENGER-SIDE AIR BAG DEPLOYMENT, PIECES OF THE INFLATOR TUBE COULD STRIKE AND INJURE VEHICLE OCCUPANTS AND THE AIR BAG CUSHION WOULD NOT INFLATE FULLY, REDUCING THE CAPABILITY OF THE BAG TO PROTECT THE PASSENGER.
Remedy: DEALERS WILL INSTALL A NEW PASSENGER-SIDE FRONT AIR BAG. THE RECALL BEGAN ON OCTOBER 10, 2008. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 OR THROUGH THEIR WEBSITE AT <A HREF=HTTP://WWW.GMOWNERCENTER.COM>HTTP://WWW.GMOWNERCENTER.COM</A> .
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗