2009 Chevrolet Impala

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED AND THE LOWER ENGINE POWER WARNING LIGHT ILLUMINATED. THE VEHICLE WAS RESTARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT AN UNKNOWN PART RELATED TO THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IN ADDITION, WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN STATED THAT AN UNKNOWN PART NEEDED TO BE TIGHTENED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.

THIS WAS THE FIRST TIME THE SERVICE AIR BAG CAME ACROSS CENTER INFO ON DASH INFO SYSTEM. THE LIGHT ALSO SHOWING THAT THE SRS WAS ON INDICATING A PROBLEM. MY HUSBAND CAME TOOK THE CAR FOR A TEST AND NO LIGHTS OR WARNINGS. TOOK IT TO THE DEALERSHIP AND SERVICEMAN STATED IF THE ERRORS ARE NOT SHOWING IT COULD BE A PROBLEM TRYING TO FIND THE ISSUE OF THE LIGHT AND WARNING. WITH JUST OVER 10,000 MILES ON THIS VEHICLE 2009 IMPALA BECAUSE BEING OVER 5 YEARS OLD I WOULD HAVE TO PAY FOR ALL CHECKS WHICH MAY OR MAY NOT CORRECT ANYTHING. MY HUSBAND HAS CHECKED IT SEVERAL TIMES IN THE LAST FEW DAYS AND HE DIDN'T GET ANY ERRORS. I DROVE IT TO CHURCH TODAY AND SURE ENOUGH IT SAID SERVICE AIR BAG AND THE ICON LIGHT WAS ON FOR DRIVER'S AIR BAG. THEN NO LIGHTS OR WARNINGS COMING HOME. WILL THE AIR BAGS DEPLOY WHEN THIS WARNING IS SHOWING? WHY CAN'T THE DEALER INFORM OWNERS OF THIS VEHICLE THAT A PROBLEM EXISTS. I FOUND SEVERAL PLACES ON LINE ABOUT THE SAME PROBLEM. APPARENTLY ONE PERSON PAID OVER 900 DOLLARS FOR A REPAIR OTHERS SAID THAT DEALERS WERE OF NO HELP. I JUST WANT TO GO ON RECORD THAT THIS MAY BE A SAFETY ISSUE AND ALL OWNERS WITH THIS PROBLEM SHOULD REPORT IT TO GM AND ALSO TO THE NHTSA. *TR

I CONTACTED CHEVY SERVICE TO INQUIRE WHY MY "SERVICE AIR BAG" LIGHT CAME ON WHEN MY VEHICLE HAD NOT BEEN IN AN ACCIDENT. THEY STATED THAT NO RECALLS WERE CURRENTLY IN PLACE FOR AIR BAGS AND THEY WOULD COVER THE DIAGNOSIS COST TO FIND OUT WHAT THE ISSUE WAS. THE SERVICE DEPARTMENT CALLED AND SAID THE "SEAT BELT TENSIONER BRACKET WAS DEFECTIVE AND NEEDED REPLACE" THEY ALSO STATED THEY HAD NO OF KNOWING IF THE AIR BAGS OR SEAT BELTS WOULD DEPLOY IN THE EVENT OF AN ACCIDENT WITHOUT REPLACING THE DEFECTIVE SEAT BELT TENSIONER BRACKET. IT WOULD SEEM TO ME THAT IF THIS SITUATION IS TRUE (SAFETY RESTRAINT SYSTEM CAN BE RENDERED INEFFECTIVE WITHOUT NOTICE) THAT POSSIBLY THE SITUATION SHOULD BE LOOKED INTO. THE "SERVICE AIR BAG" INDICATOR WAS COMING ON AND OFF BY ITSELF SO I ORIGINALLY DID NOT WORRY TOO MUCH ABOUT IT UNTIL IT CAME ON AND STAYED ON. IMAGINE MY SURPRISE WHEN THE GM SERVICE DEPARTMENT STATED THAT I COULD HAVE DRIVING AROUND WITH NO SAFETY RESTRAINT SYSTEM. IMAGINE ALSO MY SURPRISE WHEN CHEVROLET CUSTOMER SERVICE DID NOT SEEM TO SEE THE URGENCY OF WHO KNOWS HOW MANY VEHICLES ARE OUT THERE WITH A POTENTIALLY USELESS SAFETY RESTRAINT SYSTEM. PLEASE USE YOUR POSITION OR RESPECT TO PURSUE THIS ISSUE AND FIND OUT IF THERE IS A SAFETY CONCERN. THANK YOU. I HAVE CASE FILE NUMBERS AND MORE INFORMATION IF YOU REQUIRE. *TR

TL*THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE AT A STOP SIGN, ANOTHER VEHICLE CRASHED INTO THE FRONT OF THE CONTACT'S VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS UNSURE ABOUT WHAT WARNING LIGHT ILLUMINATED. THE CONTACT SUSTAINED HEAD, BACK, NECK, LEFT ARM AND SHOULDER INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS REPAIRED BUT THE CONTACT WAS UNSURE WHAT REPAIRS WERE PERFORMED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS UNKNOWN.

ON 2-2-2015 VEHICLE WAS INVOLVED IN A TWO VEHICLE, PERSONAL INJURY AUTO ACCIDENT. DAMAGE WAS INCURRED TO THE LEFT AND RIGHT FRONT 1/4 (FENDER) PANELS, ENGINE COMPARTMENT, INTERIOR DASHBOARD AND STEERING WHEEL AREA ALONG WITH THE PASSENGER SIDE FRONT DOOR OF THE AFOREMENTIONED VEHICLE AND RESPECTIVE VIN. AT THE TIME OF THE ACCIDENT, NONE OF THE AIR BAGS DELOYED AND THE VEHICLE IS EQUIPPED WITH DRIVER SIDE, PASSENGER SIDE, FRONT SIDE IMPACT AND HEAD/CURTAIN AIR BAGS. THE VEHICLE HAS SUBSEQUNETLY BEEN TOTALED BY THE INSURANCE COMPANY AND AWAITS DISPOSITION AT THEIR SALVAGE IMPOUND FACILITY. A "HOLD" HAS BEEN PLACED ON THE DISPOSTION OF THE VEHICLE BY THE INSURANCE COMPANY PENDING AN INVESTIGATION BY GENERAL MOTORS CORPORATION, CHEVROLET DIVISION PRODUCT SAFETY PERSONNEL. THE GM ASSIGNED INCIDENT # IS 805801 AND WAS ASSIGNED ON APPROXIMATELY 02-19 OR 02-20-2015. TO DATE, ASIDE FROM THE INTIAL NOTIFICTION BY GM OF RECEIPT OF THE INCIDENT/COMPLAINT, THE PERSON ASSIGNED TO THE INCIDENT HAS FAILED TO RETURN TELEPHONE INQUIRIES FOR GENERAL INFORTMATION, STATUS OF THE REVIEW AND /OR INVESTIGATION.

I WOKE UP IN THE HOSPITAL WITH A BRAIN INJURY, TONGUE NEARLY CUT IN HALF, THORATIC SPRAIN, NECK SPRAIN, ETC. FROM WHAT I HAVE BEEN TOLD, I WAS GOING AT LEAST 60-65 MPH WHEN I HAD MY FRONT END CRASH AND MY HEAD WENT THROUGH THE WINDSHIELD. I HAD NUMEROUS ISSUES ALREADY SUBMITTED TO CHEVY, SUCH AS THE STEERING ISSUES I HAD. THE AIR BAGS DID NOT DEPLOY. I LATER WAS DRIVING DOWN THE ROAD AND WHEN I WAS TURNING MY VEHICLE SHUT OFF. *TR

TL*THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT CONTINUOUSLY ILLUMINATED. THE CONTACT ALSO STATED THAT THE SERVICE AIRBAG WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 08V517000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000. UPDATED 4/7/15*CN UPDATED 11/3/2015*JS