WHEN I START THE CAR, I GOT A SERVICE AIR BAG MESSAGE. IT STAYED ON FOR ABOUT 5 MINUTES. THIS HAS BEEN AN INTERMITTENT ISSUE.
2009 Chevrolet Impala
Owner reports · Recalls · Investigations
Limited comparison data
There is not enough comparable history to draw a useful model-year comparison.
About this comparison →How this year compares
Owner complaints by model year
Compare all Impala years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
663 reports with mileage · 161 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Air Bags. Review the 232 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 224 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine. Review the 179 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Air Bags complaints
232 reportsAIRBAG ISSUE SINCE I PURCHASED THIS VEHICLE FROM THE GSA IN FEBRUARY 2015. PICKED UP THE VEHICLE IN BROWNSVILLE TEXAS AND THE AIRBAG LIGHT WAS ON. DIGITAL INDICATOR REQUESTED THAT THE AIRBAG SYSTEM BE SERVICED. NEVER HAD THE SYSTEM CHECKED UNTIL TODAY 8/29/2015 BY MY MECHANIC. FOUND THAT THERE ARE MELTED WIRES UNDER THE …
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AIRBAG ISSUE SINCE I PURCHASED THIS VEHICLE FROM THE GSA IN FEBRUARY 2015. PICKED UP THE VEHICLE IN BROWNSVILLE TEXAS AND THE AIRBAG LIGHT WAS ON. DIGITAL INDICATOR REQUESTED THAT THE AIRBAG SYSTEM BE SERVICED. NEVER HAD THE SYSTEM CHECKED UNTIL TODAY 8/29/2015 BY MY MECHANIC. FOUND THAT THERE ARE MELTED WIRES UNDER THE PASSENGER SEAT.AFFECTING THE AIRBAG SYSTEM OPERABILITY.
AIR BAG COMPLAINS THAT IT NEEDS SERVICE. THE LIGHT ON THE DASH WILL STAY ON INDEFINITELY. SOMETIMES THE LIGHT WILL NOT COME ON AND THE CAR WILL NOT DISPLAY AN ERROR, OTHER TIMES IT WILL APPEAR AT THE TIME THAT I START THE VEHICLE AND WILL NOT TURN OFF FOR MONTHS. OTHER TIMES IT RANDOMLY TURNS ON WHILE DRIVING.
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE WARNING MESSAGES FOR POWER LOSS, SERVICE TRACTION CONTROL, AND SERVICE AIR BAGS WERE DISPLAYED ACROSS THE MESSAGE BOARD. THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHIC…
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TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE WARNING MESSAGES FOR POWER LOSS, SERVICE TRACTION CONTROL, AND SERVICE AIR BAGS WERE DISPLAYED ACROSS THE MESSAGE BOARD. THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 157,775. THE VIN WAS NOT AVAILABLE.
THE "SERVICE AIR BAG" LIGHT COMES ON AND TURNS OFF OCCASIONALLY. THERE DOES NOT SEEM TO BE SOMETHING IN PARTICULAR THAT HAPPENS FOR THE "SERVICE AIR BAG" TO EITHER COME ON OR SHUT OFF, BUT FROM WHAT I HAVE HEARD THIS IS NOT AN ISSUE WITH THE AIR BAG. IT HAS BEEN TO THE CHEVY DEALER MORE THAN ONCE (NOT FOR THAT LIGHT) AND THEY …
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THE "SERVICE AIR BAG" LIGHT COMES ON AND TURNS OFF OCCASIONALLY. THERE DOES NOT SEEM TO BE SOMETHING IN PARTICULAR THAT HAPPENS FOR THE "SERVICE AIR BAG" TO EITHER COME ON OR SHUT OFF, BUT FROM WHAT I HAVE HEARD THIS IS NOT AN ISSUE WITH THE AIR BAG. IT HAS BEEN TO THE CHEVY DEALER MORE THAN ONCE (NOT FOR THAT LIGHT) AND THEY HAVEN'T EVEN MENTIONED IT. VERY NERVOUS THAT IF SOMETHING WERE TO BE WRONG WITH THE AIR BAG, HOW WOULD I POSSIBLY KNOW WHEN THE LIGHT WAS ACTUALLY STATING A REAL PROBLEM??
THE "SERVICE AIR BAG" LIGHT WILL COME ON WHILE DRIVING. IT WILL THEN GO OUT AFTER A FEW MINUTES. IT HAS DONE THIS REPEATEDLY.
WHEN TURNING THE CAR ON THE "SERVICE AIR BAG" LIGHT STAYED ILLUMINATED THEN IT WOULD RANDOMLY TURN OFF WHILE DRIVING THEN TURN BACK ON. THE FOLLOWING DAY THE "SERVICE AIR BAG" LIGHT JUST STAYS ON AT ALL TIMES NOW. I FEEL THAT THIS IS A HUGE SAFETY ISSUE AND UPON SEARCHING ONLINE AND SOME ONLINE FORUMS THIS SEEMS TO BE A COMMON I…
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WHEN TURNING THE CAR ON THE "SERVICE AIR BAG" LIGHT STAYED ILLUMINATED THEN IT WOULD RANDOMLY TURN OFF WHILE DRIVING THEN TURN BACK ON. THE FOLLOWING DAY THE "SERVICE AIR BAG" LIGHT JUST STAYS ON AT ALL TIMES NOW. I FEEL THAT THIS IS A HUGE SAFETY ISSUE AND UPON SEARCHING ONLINE AND SOME ONLINE FORUMS THIS SEEMS TO BE A COMMON ISSUE WITH CHEVY IMPALAS FROM 2006-2013. UPDATED 9/15/15 *LN UPDATED 12/13/2017*CN ...VIDEO AVAILABLE
SERVICE AIRBAG LIGHT COMES ON INTERMITTENTLY, BUT GOES OUT IN COLD WEATHER
SERVICE AIR BAG LIGHT CAME ON PERIODICALLY, THEN STAYED ON. WENT TO JEFF WYLER DEALERSHIP(SHELBYVILLE, KY). WAS TOLD THERE WAS CORROSION IN CABLE. REPAIRED A $98.00 DIAGNOSTIC FEE PLUS PARTS. WAS FIRST GIVEN OPTION OF NOT REPAIRING, AS THEY FORGOT TO TELL ME ABOUT THE DIAGNOSTIC FEE, OR REPAIR AT COST OF FEE. WAS REPAIRED ON JU…
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SERVICE AIR BAG LIGHT CAME ON PERIODICALLY, THEN STAYED ON. WENT TO JEFF WYLER DEALERSHIP(SHELBYVILLE, KY). WAS TOLD THERE WAS CORROSION IN CABLE. REPAIRED A $98.00 DIAGNOSTIC FEE PLUS PARTS. WAS FIRST GIVEN OPTION OF NOT REPAIRING, AS THEY FORGOT TO TELL ME ABOUT THE DIAGNOSTIC FEE, OR REPAIR AT COST OF FEE. WAS REPAIRED ON JUNE 18, 2015. ON 7/12/15, LIGHT CAME BACK ON. IS NOT STAYING ON LONG ENOUGH FOR ME TO TAKE TO THE NEAREST DEALERSHIP IN EMINENCE, KY. JEFF WYLER CLOSED ITS LOCAL DEALERSHIP. CALLED GM YESTERDAY. NO RECALLS FOR MY VIN #. I AM CONCERNED.
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 121,000.
Official recalls
516V507000 · Air Bags:sensor:occupant Classification; Electrical System:wiring
Jul 5, 2016
General Motors LLC (GM) is recalling certain model year 2009-2010 Chevrolet Impala vehicles manufactured April 25, 2008 through February 16, 2010. The front passenger seat frame may contact and damage the wires of the passenger presence sensor module.
Consequence & remedy
Consequence: If the wires are damaged, the passenger presence sensory system may fail to recognize that the passenger seat is occupied, disabling the air bag. Damage may also cause the air bag fuse to short resulting in a loss of all air bags and seat belt pretensions. Both conditions increase the risk of injury during a crash.
Remedy: GM will notify owners, and dealers will double wrap the wires with anti-abrasion tape and replace damaged wires as necessary, free of charge. The recall began on August 1, 2016. Owners may contact Chevrolet customer service at 1-800-521-7300. GM's recall campaign number is 36110.
Additional source detail variants (2)
Air Bags:sensor:occupant Classification
General Motors LLC (GM) is recalling certain model year 2009-2010 Chevrolet Impala vehicles manufactured April 25, 2008 through February 16, 2010. The front passenger seat frame may contact and damage the wires of the passenger presence sensor module.
Consequence: If the wires are damaged, the passenger presence sensory system may fail to recognize that the passenger seat is occupied, disabling the air bag. Damage may also cause the air bag fuse to short resulting in a loss of all air bags and seat belt pretensions. Both conditions increase the risk of injury during a crash.
Remedy: GM will notify owners, and dealers will double wrap the wires with anti-abrasion tape and replace damaged wires as necessary, free of charge. The recall began on August 1, 2016. Owners may contact Chevrolet customer service at 1-800-521-7300. GM's recall campaign number is 36110.
Electrical System:wiring
General Motors LLC (GM) is recalling certain model year 2009-2010 Chevrolet Impala vehicles manufactured April 25, 2008 through February 16, 2010. The front passenger seat frame may contact and damage the wires of the passenger presence sensor module.
Consequence: If the wires are damaged, the passenger presence sensory system may fail to recognize that the passenger seat is occupied, disabling the air bag. Damage may also cause the air bag fuse to short resulting in a loss of all air bags and seat belt pretensions. Both conditions increase the risk of injury during a crash.
Remedy: GM will notify owners, and dealers will double wrap the wires with anti-abrasion tape and replace damaged wires as necessary, free of charge. The recall began on August 1, 2016. Owners may contact Chevrolet customer service at 1-800-521-7300. GM's recall campaign number is 36110.
14V355000 · Electrical System:ignition
Jun 23, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
12V377000 · Suspension:front:control Arm:lower Arm
Aug 3, 2012
General Motors (GM) is recalling certain model year 2008-2012 Chevrolet Impala police vehicles because the front lower control arms may fracture. This safety recall does not include non-police Chevrolet Impala vehicles.
Consequence & remedy
Consequence: A broken control arm can result in the loss of control of the vehicle, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace both front lower control arms, free of charge. The safety recall began on August 21, 2012. Owners may contact the Chevrolet owner center at 1-866-694-6546.
10V480000 · Seat Belts:front:anchorage
Oct 13, 2010
GM IS RECALLING CERTAIN MODEL YEAR 2009-2010 CHEVROLET IMPALAS FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 210, "SEAT BELT ASSEMBLY ANCHORAGES." THE FRONT SAFETY BELT WEBBING MAY NOT HAVE BEEN PROPERLY SECURED TO THE LAP BELT ANCHOR PRETENSIONER MOUNTED TO THE SIDE OF THE SEAT NEAREST THE DOOR.
Consequence & remedy
Consequence: THE SAFETY BELT MAY NOT RESTRAIN THE OCCUPANT AS INTENDED DURING A CRASH, WHICH COULD RESULT IN INJURY TO THE OCCUPANT.
Remedy: DEALERS WILL INSPECT BOTH FRONT SAFETY BELTS FOR PROPER INSTALLATION OF THE ANCHORS TO THE PRETENSIONERS AND, IF NECESSARY, REINSTALL THE ANCHORS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 5, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
08V517000 · Air Bags:frontal
Oct 6, 2008
GM IS RECALLING 79 MY 2009 CHEVROLET IMPALA VEHICLES. SOME OF THESE VEHICLES HAVE A PASSENGER-SIDE FRONT AIR BAG INFLATOR THAT COULD FRACTURE AT AN INFLATOR TUBE DURING A DEPLOYMENT.
Consequence & remedy
Consequence: DURING A PASSENGER-SIDE AIR BAG DEPLOYMENT, PIECES OF THE INFLATOR TUBE COULD STRIKE AND INJURE VEHICLE OCCUPANTS AND THE AIR BAG CUSHION WOULD NOT INFLATE FULLY, REDUCING THE CAPABILITY OF THE BAG TO PROTECT THE PASSENGER.
Remedy: DEALERS WILL INSTALL A NEW PASSENGER-SIDE FRONT AIR BAG. THE RECALL BEGAN ON OCTOBER 10, 2008. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 OR THROUGH THEIR WEBSITE AT <A HREF=HTTP://WWW.GMOWNERCENTER.COM>HTTP://WWW.GMOWNERCENTER.COM</A> .
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.
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