NHTSA owner reports · September 18, 2026 snapshot.
Air Bags complaints
232 reportsClear category filter30,000 miles · Aug 25, 2016
Air Bags
CHEV RECALL #16V507000 REPORTED A PROBLEM WITH THE AIR BAG SENSOR ON THE PASSENGER SEAT SIDE. I REPORTED THAT I HAD THE RECALL NOTICE BUT THAT I ALSO HAD THE SAME PROBLEM WITH THE AIR BAG BUT ON THE DRIVER SIDE. WHEN THE AIR BAG LIGHT CAME ON, I COULD GET IT TO TURN OFF BY MOVING THE DRIVER'S SEAT BACK AND FORTH AND/OR UP AND…
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CHEV RECALL #16V507000 REPORTED A PROBLEM WITH THE AIR BAG SENSOR ON THE PASSENGER SEAT SIDE. I REPORTED THAT I HAD THE RECALL NOTICE BUT THAT I ALSO HAD THE SAME PROBLEM WITH THE AIR BAG BUT ON THE DRIVER SIDE. WHEN THE AIR BAG LIGHT CAME ON, I COULD GET IT TO TURN OFF BY MOVING THE DRIVER'S SEAT BACK AND FORTH AND/OR UP AND DOWN. THIS SEEMS TO BE THE SAME TYPE OF PROBLEM REPORTED IN THE RECALL FOR THE PASSENGER SEAT. AT THE DEALERSHIP,THE CAR COMPUTER VERIFIED THE DRIVER SIDE AIR BAG PROBLEM. WHEN I TOOK THE CARE IN FOR THE RECALL, THEY CHECKED THE PASSENGER SEAT WIRING UNDER WARRANTY BUT CHARGED ME $130.12 TO GET THE DRIVER'S SEAT WIRING FIXED. THEY SAID THE RECALL WAS ONLY FOR THE PASSENGER SEAT. SEEMS GM DOESN'T CARE IF THE DRIVER GETS KILLED OR INJURED.
NHTSA ODI #10898675
70,912 miles · Aug 24, 2016
Air BagsElectrical System
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE PASSENGER PRESENCE SENSOR MODULE WIRE NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER…
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TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE PASSENGER PRESENCE SENSOR MODULE WIRE NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V507000 (AIR BAGS, ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,912.
NHTSA ODI #10898348
51,626 miles · Aug 24, 2016
Air BagsElectrical System
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING, THE DRIVER SIDE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CONNECTOR NEEDED TO BE CLEANED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 51,626. UPDATED 10…
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TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING, THE DRIVER SIDE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CONNECTOR NEEDED TO BE CLEANED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 51,626. UPDATED 10/13/16*LJ *TR
NHTSA ODI #10898219
99,697 miles · Aug 20, 2016
Air BagsElectrical System
I TOOK MY CAR TO AUTO MALL IN BRATTLEBORO VT FOR THE RECALL 36110 PASSENGER SEAT OCCUPANT SENSING. THEY HAD IT ALL DAY SAID THEY FIXED IT BUT THE AIRBAG LIGHT IS ON AND IT STILL DOESN'T SENSE ANYONE IN THE PASSENGER SIDE SEAT. THEY ALSO GAVE ME A LIST OF 9 CODES THAT MY CAR NOW HAS BUT DIDN'T BACK IN JUNE 3 OF WHICH I KNOW AB…
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I TOOK MY CAR TO AUTO MALL IN BRATTLEBORO VT FOR THE RECALL 36110 PASSENGER SEAT OCCUPANT SENSING. THEY HAD IT ALL DAY SAID THEY FIXED IT BUT THE AIRBAG LIGHT IS ON AND IT STILL DOESN'T SENSE ANYONE IN THE PASSENGER SIDE SEAT. THEY ALSO GAVE ME A LIST OF 9 CODES THAT MY CAR NOW HAS BUT DIDN'T BACK IN JUNE 3 OF WHICH I KNOW ABOUT TIRE AND DEAD BATTERY IN MY REMOTE AND MY ACTUATOR DOOR, THE REST ALL HAVE TO DO WITH ELECTRIC ISSUES. I THINK STEMMING FROM THE ORIGINAL RECALL. I WOULDN'T PAY 90.00 TO HAVE IT CODED AGAIN SO I LOOKED UP THE CODES MYSELF AND THEY ARE ALL LOOP OPEN CIRCUIT AND ONE IS SECOND ROW SEAT BELT PRETENSIONER DEPLOYMENT CONTROL. SEEMS TO ME THAT THERE IS MORE THAN WRAPPING THE WIRES IS GOING TO FIX, I THINK IT ALL HAS TO DO WITH THE RECALL BUT THEY REFUSE TO DO ANYTHING. I DON'T EVEN KNOW WHAT THEY DID WRAP OR CHANGE THE HOUSING?? MY CODES ARE AS FOLLOWS B0223 B3060 B3031 B1325/3 B0074 C0755 BOO1B/4 B0021/04. HELP PLEASE ALL I WANT IIS TO BE ABLE TO GET MY CAR INSPECTED. AS I SAID I HAD NO CODES UNTIL THIS STARTED WHEN THE SAME DEALER CHANGED MY PPS MODULE BACK A FEW MONTHS AGO WHICH WAS A RECALL TOO. WHEN MY ABS LIGHT CAME ON AND TRACTION CONTROL AND LOSS OF POWER. AFTER AUTO MALL FIXED THAT THE AIRBAG LIGHT CAME ON. THEY HAD THE NERVE TO ASK IF I HAD MICE LIVING IN MY CAR...
NHTSA ODI #10897387
50,000 miles · Aug 19, 2016
Air BagsElectrical System
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V507000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE DEALER REFUSED TO REPAIR THE VEHICLE. THE DEALER STATED THAT THE RECALL I…
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TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V507000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE DEALER REFUSED TO REPAIR THE VEHICLE. THE DEALER STATED THAT THE RECALL ISSUE WAS NOT ON THE PASSENGER SIDE, BUT ON THE DRIVER SIDE WITH THE SEAT BELT RETRACTOR OR WIRING HARNESS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. UPDATED 11/01/16*LJ *TR
NHTSA ODI #10897112
60,000 miles · Aug 18, 2016
Air Bags
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE OPERATING THE VEHICLE, THE PASSENGER SIDE AIR BAG SENSOR ILLUMINATED AND INDICATED THE PRESENCE OF A FAILURE. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 60,000.
NHTSA ODI #10896948
31,000 miles · Aug 16, 2016
Air Bags
RECEIVED A SAFETY RECALL FOR ABOVE CAR FOR THE AIRBAG. THE RECALL IS #36110. IT STATES THAT DIC ALERTS MAY INTERMITTENTLY TURN ON AND OFF. THE DASHBOARD LIGHT ON MY CAR HAS BEEN DOING EXACTLY THAT. I BROUGHT IT TO CURRY CHEVROLET IN WHITE PLAINS, NY. THE DEALER TOLD ME THAT THE AIRBAG RECALL HAS NOTHING TO DO WITH THE AIRBAG W…
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RECEIVED A SAFETY RECALL FOR ABOVE CAR FOR THE AIRBAG. THE RECALL IS #36110. IT STATES THAT DIC ALERTS MAY INTERMITTENTLY TURN ON AND OFF. THE DASHBOARD LIGHT ON MY CAR HAS BEEN DOING EXACTLY THAT. I BROUGHT IT TO CURRY CHEVROLET IN WHITE PLAINS, NY. THE DEALER TOLD ME THAT THE AIRBAG RECALL HAS NOTHING TO DO WITH THE AIRBAG WARNING SIGN THAT WON'T TURN OFF AND WANTED TO CHARGE ME $700 TO FIX IT. THE CAR ONLY HAS $31,000 MILES ON IT. I AM 80 YEARS OLD AND DO NOT HAVE THE RESOURCES TO FIX THIS PROBLEM AS I AM ON A FIXED INCOME. I FEEL THE AIRBAG RECALL/AND LIGHT PROBLEM ARE DEFINITELY RELATED. I AM 80 YEARS OLD AND DO NOT HAVE THE RESOURCES TO FIX THIS PROBLEM AS I AM ON A FIXED INCOME. I FEEL THE AIRBAG RECALL/AND LIGHT PROBLEM ARE DEFINITELY RELATED AND THAT I AM BEING TAKEN ADVANTAGE OF. I LOOK FORWARD TO YOUR ASSISTANCE. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10896201
154,000 miles · Aug 11, 2016
Air BagsElectrical System
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER'S PRESENCE SENSOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS INCLUDED IN NHT…
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TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER'S PRESENCE SENSOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V507000 (AIR BAGS, ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 154,000.
NHTSA ODI #10895188
85,000 miles · Aug 3, 2016
Air BagsElectrical System
I HAVE GOTTEN IN TOUCH WITH GM AND CHEVROLET CUSTOMER SERVICE AND MY LOCAL DEALERSHIP WHO HAVE REFUSED TO CORRECTLY DIAGNOSE MY ISSUE. I HAVE BEEN CHARGED 99$ PER VISIT TO JONES CHEVROLET AND STILL HAVE THE SERVICE AIR BAG LIGHT ON MY VEHICLE. IT STAYS ON ALL THE TIME AND INTERMITTENTLY GOES AWAY ONCE IN A BLUE MOON. IT STARTED …
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I HAVE GOTTEN IN TOUCH WITH GM AND CHEVROLET CUSTOMER SERVICE AND MY LOCAL DEALERSHIP WHO HAVE REFUSED TO CORRECTLY DIAGNOSE MY ISSUE. I HAVE BEEN CHARGED 99$ PER VISIT TO JONES CHEVROLET AND STILL HAVE THE SERVICE AIR BAG LIGHT ON MY VEHICLE. IT STAYS ON ALL THE TIME AND INTERMITTENTLY GOES AWAY ONCE IN A BLUE MOON. IT STARTED OFF WITH THE LIGHT JUST TURNING ON WHEN I HIT A BUMP OR A ROUGH ROAD BUT NOW EVEN ON THE HIGHWAY IT COMES ON. GM CUSTOMER SERVICE TOLD ME THAT AN AIR BAG ISSUES IS THE CUSTOMERS RESPONSIBILITY AFTER MY WARRANTY IS UP HOWEVER THE AIR BAG HAS NEVER DEPLOYED OR THE CAR HAS NEVER GOTTEN INTO AN ACCIDENT SO I AM AT A LOSS AS TO WHY IT IS MY RESPONSIBILITY FOR THE REPAIR OF SUCH AN INTEGRAL SAFETY PART OF THE VEHICLE WHICH SHOULD LAST AND FUNCTION WITHOUT ISSUES FOR AT LEAST A LITTLE WHILE IF NOT FOR A LONG TIME AFTER THE INITIAL WARRANTY IS UP. I HAVE NOW SPEND IN THE UPWARDS OF $800 OUT OF POCKET TO TRY AND GET THIS ISSUE RESOLVED BUT GM HAS NOT BEEN COOPERATIVE AT ALL. I HAD TO LEAVE 5 VOICEMAILS TO AN ADVISOR TO CALL ME BACK AND SHE AND HER SUPERVISOR RUDELY TOLD ME THAT THEY HAVE GIVEN ME A RESOLUTION AND IF GOD FORBID I GOT IN AN ACCIDENT AND THE AIR BAG NEEDED TO DEPLOY BUT DIDN'T DO SO IT WOULD BE ON ME AND GM WONT TAKE RESPONSIBILITY. I AM VERY CONCERNED FOR MY SAFETY AND THE SAFETY OF MY PASSENGERS. I HAVE TRANSCRIPTS OF SERVICE AND RECORDED CALL FROM THEM TO PROVE THIS. PLEASE ASSIST.
NHTSA ODI #10892929
72,000 miles · Jul 29, 2016
Air BagsExterior LightingSeats
AIRBAG SERVICE MESSAGE AND AIRBAG LIGHT GOES ON AND OFF. PAID 269.36 4/22/2016 SO IT WOULD PASS STATE INSPECTION. LIGHT STAYED OFF FOR ABOUT TWO MONTHS, NOW IT IS GIVING US THE SAME PROBLEM. RETURNED TO DEALER, SAID COST TO REPAIR WITH NEW HARNESS IN THE DRIVERS SEAT WOULD BE AROUND 250.00 MORE. THE GENERAL HAS A HUGE PROBLEM HE…
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AIRBAG SERVICE MESSAGE AND AIRBAG LIGHT GOES ON AND OFF. PAID 269.36 4/22/2016 SO IT WOULD PASS STATE INSPECTION. LIGHT STAYED OFF FOR ABOUT TWO MONTHS, NOW IT IS GIVING US THE SAME PROBLEM. RETURNED TO DEALER, SAID COST TO REPAIR WITH NEW HARNESS IN THE DRIVERS SEAT WOULD BE AROUND 250.00 MORE. THE GENERAL HAS A HUGE PROBLEM HERE.
NHTSA ODI #10891697
Official recalls
5Jul 5, 2016
General Motors LLC (GM) is recalling certain model year 2009-2010 Chevrolet Impala vehicles manufactured April 25, 2008 through February 16, 2010. The front passenger seat frame may contact and damage the wires of the passenger presence sensor module.
Consequence & remedy
Consequence: If the wires are damaged, the passenger presence sensory system may fail to recognize that the passenger seat is occupied, disabling the air bag. Damage may also cause the air bag fuse to short resulting in a loss of all air bags and seat belt pretensions. Both conditions increase the risk of injury during a crash.
Remedy: GM will notify owners, and dealers will double wrap the wires with anti-abrasion tape and replace damaged wires as necessary, free of charge. The recall began on August 1, 2016. Owners may contact Chevrolet customer service at 1-800-521-7300. GM's recall campaign number is 36110.
Additional source detail variants (2)
Air Bags:sensor:occupant Classification
General Motors LLC (GM) is recalling certain model year 2009-2010 Chevrolet Impala vehicles manufactured April 25, 2008 through February 16, 2010. The front passenger seat frame may contact and damage the wires of the passenger presence sensor module.
Consequence: If the wires are damaged, the passenger presence sensory system may fail to recognize that the passenger seat is occupied, disabling the air bag. Damage may also cause the air bag fuse to short resulting in a loss of all air bags and seat belt pretensions. Both conditions increase the risk of injury during a crash.
Remedy: GM will notify owners, and dealers will double wrap the wires with anti-abrasion tape and replace damaged wires as necessary, free of charge. The recall began on August 1, 2016. Owners may contact Chevrolet customer service at 1-800-521-7300. GM's recall campaign number is 36110.
Electrical System:wiring
General Motors LLC (GM) is recalling certain model year 2009-2010 Chevrolet Impala vehicles manufactured April 25, 2008 through February 16, 2010. The front passenger seat frame may contact and damage the wires of the passenger presence sensor module.
Consequence: If the wires are damaged, the passenger presence sensory system may fail to recognize that the passenger seat is occupied, disabling the air bag. Damage may also cause the air bag fuse to short resulting in a loss of all air bags and seat belt pretensions. Both conditions increase the risk of injury during a crash.
Remedy: GM will notify owners, and dealers will double wrap the wires with anti-abrasion tape and replace damaged wires as necessary, free of charge. The recall began on August 1, 2016. Owners may contact Chevrolet customer service at 1-800-521-7300. GM's recall campaign number is 36110.
Jun 23, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Aug 3, 2012
General Motors (GM) is recalling certain model year 2008-2012 Chevrolet Impala police vehicles because the front lower control arms may fracture. This safety recall does not include non-police Chevrolet Impala vehicles.
Consequence & remedy
Consequence: A broken control arm can result in the loss of control of the vehicle, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace both front lower control arms, free of charge. The safety recall began on August 21, 2012. Owners may contact the Chevrolet owner center at 1-866-694-6546.
Oct 13, 2010
GM IS RECALLING CERTAIN MODEL YEAR 2009-2010 CHEVROLET IMPALAS FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 210, "SEAT BELT ASSEMBLY ANCHORAGES." THE FRONT SAFETY BELT WEBBING MAY NOT HAVE BEEN PROPERLY SECURED TO THE LAP BELT ANCHOR PRETENSIONER MOUNTED TO THE SIDE OF THE SEAT NEAREST THE DOOR.
Consequence & remedy
Consequence: THE SAFETY BELT MAY NOT RESTRAIN THE OCCUPANT AS INTENDED DURING A CRASH, WHICH COULD RESULT IN INJURY TO THE OCCUPANT.
Remedy: DEALERS WILL INSPECT BOTH FRONT SAFETY BELTS FOR PROPER INSTALLATION OF THE ANCHORS TO THE PRETENSIONERS AND, IF NECESSARY, REINSTALL THE ANCHORS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 5, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Oct 6, 2008
GM IS RECALLING 79 MY 2009 CHEVROLET IMPALA VEHICLES. SOME OF THESE VEHICLES HAVE A PASSENGER-SIDE FRONT AIR BAG INFLATOR THAT COULD FRACTURE AT AN INFLATOR TUBE DURING A DEPLOYMENT.
Consequence & remedy
Consequence: DURING A PASSENGER-SIDE AIR BAG DEPLOYMENT, PIECES OF THE INFLATOR TUBE COULD STRIKE AND INJURE VEHICLE OCCUPANTS AND THE AIR BAG CUSHION WOULD NOT INFLATE FULLY, REDUCING THE CAPABILITY OF THE BAG TO PROTECT THE PASSENGER.
Remedy: DEALERS WILL INSTALL A NEW PASSENGER-SIDE FRONT AIR BAG. THE RECALL BEGAN ON OCTOBER 10, 2008. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 OR THROUGH THEIR WEBSITE AT <A HREF=HTTP://WWW.GMOWNERCENTER.COM>HTTP://WWW.GMOWNERCENTER.COM</A> .
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗