2005 Chevrolet Impala

TL*THE CONTACT OWNS A 2005 CHEVROLET IMPALA. WHILE DRIVING 50 MPH, THE CONTACT HEARD A BUMPING SOUND WHEN SHE DEPRESSED THE BRAKE PEDAL. SHE WAS ABLE TO CONTINUE DRIVING THE VEHICLE AT THE TIME. THE DEALER RESURFACED THE REAR DISC BRAKES AND ROTORS AND REMOVED AND INSTALLED THE FRONT AND REAR DISC PADS UPDATED 01/24/08 *BF. THE CURRENT MILEAGE WAS 16,000 AND FAILURE MILEAGE WAS 14,297. THE CONSUMER IS REQUESTING TO BE REIMBURSED $444.90 THE COST OF THE PART TO REPAIR THE VEHICLE. UPDATED 01/24/08 *TR

MY COMPLAINT IS ABOUT A 2005 IMPALA. WHEN I START THE CAR IN THE MORNING AND I TURN ON THE HEAT I SMELL GASOLINE FUMES INSIDE THE CAR. I CALL GM AND I WAS DIRECTED TO TAKE THE VEHICLE TO SUPERIOR CHEVROLET. THEY TOLD ME THE PROBLEM WAS WITH THE COOLANT. IT COST ME $90.00. THE PROBLEM RETURNED A WEEK LATER AFTER I HAVE HAD THE FILE TO CASE CLOSED. THE CASEWORKER WAS MS GLASKO. *TR

TL*THE CONTACT OWNS A 2005 CHEVROLET IMPALA. WHILE DRIVING 65 MPH, THE GAUGES ON THE INSTRUMENT PANEL WORKED INTERMITTENTLY. THE SPEEDOMETER WOULD DROP TO ZERO AND THE TEMPERATURE GAUGE WOULD BECOME HOT. THE DEALER STATED THAT THE INSTRUMENT CLUSTER FAILED. NO REPAIRS WERE MADE. THE FAILURE MILEAGE WAS 39,000 AND CURRENT MILEAGE WAS 46,000. UPDATED 03/10/08. *LJ THE INTAKE MANIFOLD GASKETS LEAKED AS WELL.

STARTED TO NOTICE "RUMBLING" AND CLICKING NOISES AS WELL AS VIBRATIONS IN THE STEERING WHEEL AS I MADE SLOW TURNS. CALLED THE LOCAL CHEVROLET SERVICE DEPARTMENT AND HE KNEW EXACTLY WHAT WAS WRONG FROM MY DESCRIPTION. HE SAYS IT IS A KNOWN ISSUE WITH THE "UPPER INTERMEDIATE STEERING SHAFT" ON SEVERAL CHEVY PRODUCTS, INCLUDING MY 2005 CHEVY IMPALA WITH 50,000 MILES ON IT. IT IS SO COMMON THE REPAIR PART IS ON NATIONAL BACKORDER. I AM GOING TO GET A REPAIR BILL OF AROUND $240. I FEEL THIS SHOULD BE A NATIONAL RECALL DUE TO THE "KNOWN" ISSUE BY CHEVY. IT IS NOT RIGHT NOW DUE TO THE FACT IT IS NOT CONSIDERED A SAFETY ISSUE, YET. I UNDERSTAND PARTS GOING BAD AND DO NOT EXPECT THE MANUFACTURER TO GUARANTEE NOTHING WILL EVER HAPPEN. BUT, WHEN THERE IS A KNOW DEFECT, WHY SHOULD I LEFT HOLDING THE $240 BILL??? THE MANUFACTURER SHOULD HAVE THIS AS A RECALL AND SHOULD REIMBURSE CUSTOMERS ACCORDINGLY. *TR

THERE WAS A LOUD CLUNKING NOISE WHENEVER I MADE A HARD TURN IN MY CAR - BOTH LEFT AND RIGHT, AS WELL AS A FEELING THAT THE STEERING COLUMN WAS LOOSE. ALSO, THE RIGHT FRONT TIRE WOULD MOVE BY TOUCH. I TOOK IT TO THE DEALERSHIP AND WAS TOLD THAT THE STEERING COLUMN WOULD NEED TO BE REPLACED AND I WOULD HAVE TO HAVE NEW TIE RODS BECAUSE THEY WERE LOOSE. I WAS ALSO TOLD BY THE DEALER THAT THIS WAS A COMMON PROBLEM WITH THE IMPALA. WHY HAS A RECALL NOT BE INSTITUTED IF THE DEALER IS REPAIRING MORE THAN ONE INSTANCE OF THIS PROBLEM PER WEEK? *TR

TL*THE CONTACT OWNS A 2005 CHEVROLET IMPALA. WHILE DRIVING BETWEEN 1 AND 25 MPH, THE CONTACT HEARD A LOUD CLUNKING NOISE COMING FROM THE FRONT END OF THE VEHICLE. HE ALSO FELT A VIBRATION IN THE STEERING WHEEL. THERE IS A TECHNICAL SERVICE BULLETIN (01-02-32001H) REGARDING THIS SAME FAILURE. THE MANUFACTURER STATED THAT THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COSTS. THE CURRENT MILEAGE WAS 37,500 AND FAILURE MILEAGE WAS 35,000.

TL*THE CONTACT OWNS A 2005 CHEVROLET IMPALA. WHILE DRIVING 55 MPH IN THE RAIN, THE SPEEDOMETER DISPLAYED 125 MPH. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE REPAIR WOULD TAKE A COUPLE OF DAYS. AFTER THE VEHICLE WAS PARKED FOR A FEW DAYS, THE SPEEDOMETER RESET ITSELF. HOWEVER, THE FAILURE RECURRED A COUPLE OF DAYS LATER. THE VEHICLE HAS BEEN REPAIRED BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 64,000.