NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
609 reports200,500 miles · Aug 6, 2014
Electrical System
THE IGNITION ON MY CHEVY IMPALA WILL NOT TURN. IT IS LOCKED AND WILL NOT TURN. I HAVE READ OF OTHER SIGHTS THAT OTHER IMPALA ARE HAVING THE SAME ISSUE. THE DEALER IS NOT HELPFUL AND TOM GILL CHEVROLET IN FLORENCE, KY SAID THERE WERE NO RECALLS ON MY CAR. HOWEVER, I SAW ONE ON THE WEB. NO WONDER CHEVY IS HAVING ISSUES WITH THE RE…
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THE IGNITION ON MY CHEVY IMPALA WILL NOT TURN. IT IS LOCKED AND WILL NOT TURN. I HAVE READ OF OTHER SIGHTS THAT OTHER IMPALA ARE HAVING THE SAME ISSUE. THE DEALER IS NOT HELPFUL AND TOM GILL CHEVROLET IN FLORENCE, KY SAID THERE WERE NO RECALLS ON MY CAR. HOWEVER, I SAW ONE ON THE WEB. NO WONDER CHEVY IS HAVING ISSUES WITH THE RECALL THE REPS ARE NOT HELPFUL AND DO NOT WANT TO FIND A SOLUTION. THE DEALER SAYS THERE WAS NEVER A RECALL AFFECTING MY CAR. *TR
NHTSA ODI #10619453
55,000 miles · Aug 4, 2014
Fuel System, GasolinePower TrainStructure
OVER THE LAST 2 YEARS I HAVE EXPERIENCED NUMEROUS PROBLEMS. THE FIRST PROBLEM WAS SHIFTING OF THE VEHICLE WHICH SHIFTS VERY HARD. THE SECOND PROBLEM WAS A LOT OF RUST AND NEEDING TO HAVE BODY WORK DONE. NOW WITH A LITTLE OVER 70,000 MILES ON THE CAR IT MIGHT NOT PASS INSPECTION NEXT YEAR BECAUSE THE BODY/FRAME IS SO RUSTED TH…
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OVER THE LAST 2 YEARS I HAVE EXPERIENCED NUMEROUS PROBLEMS. THE FIRST PROBLEM WAS SHIFTING OF THE VEHICLE WHICH SHIFTS VERY HARD. THE SECOND PROBLEM WAS A LOT OF RUST AND NEEDING TO HAVE BODY WORK DONE. NOW WITH A LITTLE OVER 70,000 MILES ON THE CAR IT MIGHT NOT PASS INSPECTION NEXT YEAR BECAUSE THE BODY/FRAME IS SO RUSTED THAT IT WOULD COST MORE TO HAVE IT FIXED THAN THE CAR IS WORTH. THE CAR IS WELL TAKEN CARE OF SO IT IS NOT FOR LACK OF CARETAKING ON MY PART. THE THIRD PROBLEM IS IN THE LAST 2 MONTHS PERIODICALLY WE CAN SMELL GAS IN THE INSIDE OF THE CAR, NOT EXHAUST FUMES - GAS. IT'S AWFUL; NAUSEATING AND UNBEARABLE. THIS SMELL CAN ALSO BE DETECTED OUTSIDE OF THE VEHICLE. I WORRY ABOUT THE HEALTH AND SAFETY OF ME AND MY FAMILY IN THIS VEHICLE FOR THESE REASONS. ALSO, AT THIS POINT I AM AFRAID TO PARK THE CAR IN OUR ATTACHED GARAGE FOR FEAR IT COULD START A FIRE. *TR
NHTSA ODI #10618614
200,000 miles · Aug 1, 2014
Electrical System
IGNITION: DRIVING ON HIGHWAY, HIS SMALL POT HOLE AND IGNITION SHUT OFF CAUSING LOSS OF STEERING, GAS ETC. WAS ABLE TO MANEUVER TO SIDE OF ROAD AND SHUT CAR OFF AND RESTARTED. DASH: TEMPERATURE GAUGE DOESN'T WORK AT ALL MAKING IT DIFFICULT TO TELL WHETHER CAR IS OVERHEATING OR NOT. *TR
NHTSA ODI #10618217
Mileage unknown · Jul 31, 2014
Electrical SystemEngine
SEEMS A LOT OF 2000-2005 IMPALAS ARE EXPERIENCING THE SAME ISSUES AS I AM WITH THE DASH INSTRUMENT PANEL AND POSSIBLE ISSUES WITH THE PASSLOCK SYSTEM. SOMETIMES I HAVE TO WAIT 10-15 MINUTES TO CRANK MY CAR WHEN IT WONT START OR DO THE LOCK AND UNLOCK TRICK TO RESET THE PASSLOCK SYSTEM. IRONICALLY ENOUGH HAVEN'T HAD ISSUES WITH …
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SEEMS A LOT OF 2000-2005 IMPALAS ARE EXPERIENCING THE SAME ISSUES AS I AM WITH THE DASH INSTRUMENT PANEL AND POSSIBLE ISSUES WITH THE PASSLOCK SYSTEM. SOMETIMES I HAVE TO WAIT 10-15 MINUTES TO CRANK MY CAR WHEN IT WONT START OR DO THE LOCK AND UNLOCK TRICK TO RESET THE PASSLOCK SYSTEM. IRONICALLY ENOUGH HAVEN'T HAD ISSUES WITH THE IGNITION SWITCH WHICH NOW HAS AN ACTIVE RECALL. INSTRUMENT PANEL SPEEDOMETER STUCK ON 120 MPH WHILE IN STOP POSITION. ..ALMOST GOT A TICKET OVER MEMORIAL DAY WEEKEND BECAUSE I WAS SPEEDING. ..SHOWED THE OFFICER MY SPEEDOMETER THAT WAS SITTING ON 90 MPH AT THE TIME AND HE GAVE ME A WARNING AND TOLD ME TO GET THAT FIXED. *TR
NHTSA ODI #10617816
74,000 miles · Jul 27, 2014
Electrical System
THE PASSLOCK SENSOR WENT BAD AT 74000 MILES. I COULD NOT START MY CAR FOR UP TO A 1/2 HOUR. THIS HAPPENED SEVERAL TIMES. I HAD THE PASS LOCK SENSOR REPLACED AT A COST OF APPROXIMATELY $600. SHORTLY AFTER THE REPLACEMENT THE SPEEDOMETER BECAME STUCK AT 60 MPH. I DISCOVERED WHEN I TURNED MY KEY IN THE IGNITION THE NEEDLE ON T…
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THE PASSLOCK SENSOR WENT BAD AT 74000 MILES. I COULD NOT START MY CAR FOR UP TO A 1/2 HOUR. THIS HAPPENED SEVERAL TIMES. I HAD THE PASS LOCK SENSOR REPLACED AT A COST OF APPROXIMATELY $600. SHORTLY AFTER THE REPLACEMENT THE SPEEDOMETER BECAME STUCK AT 60 MPH. I DISCOVERED WHEN I TURNED MY KEY IN THE IGNITION THE NEEDLE ON THE SPEEDOMETER WOULD DROP. IF I TURNED THE KEY SEVERAL TIMES IT WOULD RESET ITSELF. I DO NOT WANT TO DO THIS BECAUSE I FEAR IT WILL WEAR OUT THE IGNITION SWITCH. THEN THE GAS GAUGE STOPPED WORKING. THE NEEDLE GETS STUCK FAR BEYOND THE FULL OR EMPTY LINE AND WILL NOT BUDGE UNLESS I DO IGNITION SWITCH THING. I HAVE TO USE MY TRIP METER AND GUESS HOW MUCH FUEL I HAVE LEFT. THE "NEEDS FUEL" LIGHT IS STILL WORKING SO FAR. THEN THE TEMPERATURE GAUGE STOPPED WORKING AND NOW THE FAN MOTOR SENSOR IS ALSO GOING BAD ON THE A/C UNIT. THESE ISSUES SHOULD BE PART OF A RECALL. I CANNOT AFFORD TO KEEP FIXING THIS VEHICLE. AS I UNDERSTAND IT THESE PROBLEMS ARE PART OF THE CLUSTER GAUGE SYSTEM AND THERE HAVE BEEN MANY COMPLAINTS ABOUT IT. *JS
NHTSA ODI #10616604
77,990 miles · Jul 23, 2014
Exterior Lighting
RIGHT HAND BLINKER -- HAS STARTED FLICKERING..VERY FAST, WHEN I PUT MY RIGHT HAND BLINKER TO TURN.....IT STARTED EARLY JUNE....BUT THEN SUDDENLY WENT BACK TO NORMAL. JUST LAST WEEK/JULY14---IT STARTED FLICKERING VERY FAST AGAIN. IS THERE A PART THAT I CAN PURCHASE AND REPLACE MYSELF....I AM A SENIOR CITIZEN, WOULD APPRECIATE …
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RIGHT HAND BLINKER -- HAS STARTED FLICKERING..VERY FAST, WHEN I PUT MY RIGHT HAND BLINKER TO TURN.....IT STARTED EARLY JUNE....BUT THEN SUDDENLY WENT BACK TO NORMAL. JUST LAST WEEK/JULY14---IT STARTED FLICKERING VERY FAST AGAIN. IS THERE A PART THAT I CAN PURCHASE AND REPLACE MYSELF....I AM A SENIOR CITIZEN, WOULD APPRECIATE THE ASSISTANCE....I PURCHASED THIS CAR ON DECEMBER 2004. *TR
NHTSA ODI #10615572
77,540 miles · Jul 20, 2014
Engine
DEFECTIVE VEHICLE KEY SWITCH FORCED VEHICLE TO SHUT DOWN WHILE DRIVING ON SOUTHERN PARKWAY IN ISLIP NY. WE MANAGED TO PUSH VEHICLE TO DEALER WHERE IT CURRENTLY IS AWAITING REPAIRS. THERE IS NO CURRENT RECALL ON THIS CAR - THERE SHOULD BE! MY FAMILY AND I COULD HAVE BEEN SERIOUSLY INJURED OR KILLED. *TR
NHTSA ODI #10614782
87,000 miles · Jul 12, 2014
Electrical System
THIS IS FOR INFORMATION ONLY: OUR CAR'S SPEED ODOMETER STARTED ACTING UP--REGISTERING HIGH SPEEDS WHEN HARDLY MOVING AND NO SPEED WHEN ON THE INTERSTATE- IN NOVEMBER, 2010. I CALLED THE 800 NUMBER IN THE OWNERS MANUAL AND AFTER EXCHANGING PHONE CALLS FOR SEVERAL WEEKS THE TOLD ME THAT THEY WOULD FURNISH A NEW INSTRUMENT CLUSTE…
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THIS IS FOR INFORMATION ONLY: OUR CAR'S SPEED ODOMETER STARTED ACTING UP--REGISTERING HIGH SPEEDS WHEN HARDLY MOVING AND NO SPEED WHEN ON THE INTERSTATE- IN NOVEMBER, 2010. I CALLED THE 800 NUMBER IN THE OWNERS MANUAL AND AFTER EXCHANGING PHONE CALLS FOR SEVERAL WEEKS THE TOLD ME THAT THEY WOULD FURNISH A NEW INSTRUMENT CLUSTER FOR OUR CAR FREE AS LONG AS WE PAID THE LABOR TO HAVE IT INSTALLED AT A LOCAL DEALER. I HAD TO TAKE CAR TO DEALER SO THEY COULD GET CORRECT INSTRUMENT CLUSTER NUMBER SO THEY COULD SEND CORRECT ONE. DEALER CONTACTED US WHEN CLUSTER WAS THERE AND WE TOOK CAR IN. AS LUCK WOULD HAVE IT WE HAD A CARD FROM EITHER THE DEALER OR GM FOR A ONE TIME 10% DISCOUNT. WE WERE ABLE TO USE THIS AND HAD CLUSTER REPLACED FOR $135.00 TOTAL LABOR AND NO COST FOR PARTS. WELL WORTH A FEW PHONE CALLS TO GM/CHEVROLET. *TR
NHTSA ODI #10610048
128,000 miles · Jul 11, 2014
Electronic Stability Control (esc)Service BrakesUnknown Or Other
TRACTION CONTROL ENGAGES EVEN ON DRIVE EVEN SURFACES. ABS ALSO ENGAGE ON SMOOTH, EVEN AND DRY SURFACES.
NHTSA ODI #10609998
97,252 miles · Jul 8, 2014
Service BrakesSteeringVehicle Speed Control
WHILE DRIVING MY CHILDREN TO SCHOOL, MY STEERING WHEEL LOCKED UP, MY GAS PEDAL WOULD NOT ACCELERATE, AND MY BRAKE PEDAL LOCKED UP, BROUGHT TO MY LOCAL DEALERSHIP THEY REPLACED THE IGNITION AND THE PROBLEM IS STILL OCCURRING. UPDATED 2/27/15 *JS
NHTSA ODI #10609110
Official recalls
1Jul 3, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗