NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
331 reportsClear category filter72,000 miles · Mar 1, 2011
Electrical System
SPEEDOMETER NOT WORKING PROPERLY. SPORADICALLY CHANGES TO 100MPH+ WHILE DRIVING ANY SPEED. SAFETY ISSUE. GM CUSTOMER ASSISTANCE GAVE A BIG RUN-AROUND. I HAD THEM AND A DEALERSHIP SERVICE MANAGER ON THE PHONE TOGETHER. GM CUST. ASST. SAID THAT THEY WOULD HAVE TO KNOW THE CAUSE OF THE PROBLEM BEFORE THEY WOULD SAY IF THEY WOULD CO…
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SPEEDOMETER NOT WORKING PROPERLY. SPORADICALLY CHANGES TO 100MPH+ WHILE DRIVING ANY SPEED. SAFETY ISSUE. GM CUSTOMER ASSISTANCE GAVE A BIG RUN-AROUND. I HAD THEM AND A DEALERSHIP SERVICE MANAGER ON THE PHONE TOGETHER. GM CUST. ASST. SAID THAT THEY WOULD HAVE TO KNOW THE CAUSE OF THE PROBLEM BEFORE THEY WOULD SAY IF THEY WOULD COVER REPAIRS. SERVICE MANAGER SAID THAT THERE ARE ONLY TWO POSSIBLE PROBLEMS. CUST ASST STILL WOULD NOT SAY IF THEY WOULD REPAIR. THIS IS A SERIOUS SAFETY ISSUE. I GUESS SOMEONE WILL HAVE TO PLOW THROUGH SOME ELEMENTARY SCHOOL KIDS SINCE I DON'T KNOW HOW FAST THEY ARE GOING IN A SCHOOL ZONE BEFORE THEY ISSUE A RECALL. *TR
NHTSA ODI #10384875
Mileage unknown · Feb 20, 2011
Electrical System
ALL THREE OF THE GAUGES IN MY 05 IMPALA HAVE MALFUNCTIONED. I HAVE NO WAY OF KNOWING HOW MUCH FUEL IS IN THE CAR, THE TEMP OF THE ENGINE, AND AT TIMES THE SPEED OF THE CAR. MY RESEARCH SUGGESTS A FAULTY STEPPER MOTOR USED BY GM. WHILE I CAN LIVE WITH THE FUEL GAUGE MALFUNCTION AND THE TEMPERATURE GAUGE MALFUNCTION, THE SPEEDO…
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ALL THREE OF THE GAUGES IN MY 05 IMPALA HAVE MALFUNCTIONED. I HAVE NO WAY OF KNOWING HOW MUCH FUEL IS IN THE CAR, THE TEMP OF THE ENGINE, AND AT TIMES THE SPEED OF THE CAR. MY RESEARCH SUGGESTS A FAULTY STEPPER MOTOR USED BY GM. WHILE I CAN LIVE WITH THE FUEL GAUGE MALFUNCTION AND THE TEMPERATURE GAUGE MALFUNCTION, THE SPEEDOMETER MALFUNCTIONING PRESENTS A SAFETY ISSUE. WHEN IT ACTS UP THE GAUGE WILL INDICATE A SPEED THAT IS OBVIOUSLY ERRANT, LEAVING ME GUESSING AS TO MY ACTUAL SPEED. *TR
NHTSA ODI #10383368
100,000 miles · Feb 17, 2011
Electrical System
THE SPEEDOMETER QUIT WORKING IN MY 2005 CHEVY IMPALA ON OR ABOUT OCT. 10, 2010. THIS IS A BIG CONCERN SINCE WE CAN NOT AFFORD TO HAVE THIS REPAIRED & WE DON'T KNOW HOW FAST WE ARE GOING. *TR
NHTSA ODI #10383181
80,000 miles · Jan 27, 2011
Electrical System
THE INSTRUMENT PANEL ON MY 2005 CHEVY IMPALA WORKS INTERMITTENTLY. THIS INCLUDES GAS, SPEEDOMETER, AND TEMPERATURE GAUGES. THE DRIVER IS LEFT NOT KNOWING CONDITIONS OF THE VEHICLE. SEEMS TO BE WORSE IN COLD WEATHER. *TR
NHTSA ODI #10379295
85,000 miles · Jan 25, 2011
Electrical System
INSTRUMENT CLUSTER FAILURE, SPEEDOMETER STOPPED AT 55MPH EVEN WHEN I STOPPED THE CAR AND SHUT IT OFF. WHEN I STARTED THE CAR AND BEGIN DRIVING THE SPEEDOMETER WAS GOING UP TO 105 MPH. I HAVE NO IDEA HOW FAST THE VEHICLE IS GOING. *TR
NHTSA ODI #10378689
145,000 miles · Jan 21, 2011
Electrical System
THERE ARE NO EVENTS LEADING UP TO THE PASSLOCK SECURITY SYSTEM LEAVING A MOTORIST STRANDED AT ANY GIVEN TIME. THE FAILURE HAPPENS AT LEAST ONCE A WEEK LEAVING THE DRIVER STRANDED AT WHATEVER LOCATION HE/SHE CUTS THE CAR OFF. SOMETIMES IT WILL BE 5MIN BEFORE THE ALARM WILL RESET AND SOMETIMES IT WILL BE DAYS LEAVING THE MOTORIST…
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THERE ARE NO EVENTS LEADING UP TO THE PASSLOCK SECURITY SYSTEM LEAVING A MOTORIST STRANDED AT ANY GIVEN TIME. THE FAILURE HAPPENS AT LEAST ONCE A WEEK LEAVING THE DRIVER STRANDED AT WHATEVER LOCATION HE/SHE CUTS THE CAR OFF. SOMETIMES IT WILL BE 5MIN BEFORE THE ALARM WILL RESET AND SOMETIMES IT WILL BE DAYS LEAVING THE MOTORIST WITHOUT A VEHICLE. NOTHING DONE TO CORRECT THE PROBLEM BECAUSE IN THIS INSTANCE THE ALARM WON'T RESET SO THE ONLY ALTERNATIVE I WAS GIVEN BY A GM DEALERSHIP IS TO HAVE THE SYSTEM DISCONNECTED. *TR
NHTSA ODI #10378221
75,000 miles · Dec 24, 2010
Electrical System
2005 IMPALA, FAILED INSTRUMENT PANEL. LIKE THE OTHER 65+ COMPLAINTS, MY INSTRUMENT PANEL BEGAN FAILING AT 75,000 MILES. AT FIRST, COULD RESET WITH KEY TO ACC NUMEROUS TIMES, NO LONGER WORKS. UNPLUG BATTERY RESETS, BUT AT ANY TIME STARTS AGAIN. IT SEEMS ESPECIALLY BAD IN COLD WEATHER. WHEN SPEEDOMETER DOES WORK, JUMPS FROM 2…
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2005 IMPALA, FAILED INSTRUMENT PANEL. LIKE THE OTHER 65+ COMPLAINTS, MY INSTRUMENT PANEL BEGAN FAILING AT 75,000 MILES. AT FIRST, COULD RESET WITH KEY TO ACC NUMEROUS TIMES, NO LONGER WORKS. UNPLUG BATTERY RESETS, BUT AT ANY TIME STARTS AGAIN. IT SEEMS ESPECIALLY BAD IN COLD WEATHER. WHEN SPEEDOMETER DOES WORK, JUMPS FROM 20-40-60 MPH WITH NO CHANGE IN ACTUAL SPEED OF VEHICLE, OR DROPS TO 0. COST IS OVER $500 FROM SHADETREE MECHANIC, $800 DEALERSHIP, WITH NO VEHICLE FOR DAYS. NOW, AT 90,000 THE TEMP GAUGE IS GONE TOO, CONSTANTLY STRAIGHT DOWN, 400+ DEGREES, BUT VEHICLE NOT RUNNING HOT. AM STARTING TO FILL GAS TANK EVEN WHEN NOT NECESSARY, SHOULD BE THE NEXT GAUGE TO FAIL IN THE CLUSTER. UNACCEPTABLE THAT THERE IS NO RECOURSE FOR THE CONSUMER FOR WHAT A $10 PART, WHICH IS WHY IT FAILED IN THE FIRST PLACE. MY GUESS IS, IT ISN'T A PRICEY ENOUGH CAR TO RATE A REPAIR. *TR
NHTSA ODI #10372321
85,000 miles · Dec 23, 2010
Electrical System
TL*THE CONTACT OWNS A 2005 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 70 MPH THE SPEEDOMETER STOPPED WORKING. THE SPEEDOMETER WOULD FAIL INTERMITTENTLY AND OVER TIME IT STOPPED FUNCTIONING. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
NHTSA ODI #10372275
73,000 miles · Nov 29, 2010
Electrical System
TL*THE CONTACT OWNS A 2005 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 50-55 MPH, THE CONTACT NOTICED THAT THE SPEEDOMETER WAS NOT WORKING PROPERLY; IT INDICATED INCORRECT SPEEDS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THEY WOULD HAVE TO PERFORM A DIAGNOSTIC TEST. THE VEHICLE WAS NOT INSPECTED OR REPAIRE…
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TL*THE CONTACT OWNS A 2005 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 50-55 MPH, THE CONTACT NOTICED THAT THE SPEEDOMETER WAS NOT WORKING PROPERLY; IT INDICATED INCORRECT SPEEDS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THEY WOULD HAVE TO PERFORM A DIAGNOSTIC TEST. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 73,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 88,000. UPDATED 01/19/11 *BF THE CONSUMER STATED NUMEROUS OF CALLS TO GM A NEW INSTRUMENT CLUSTER WAS FURNISHED FOR FREE. THE CONSUMER WAS RESPONSIBLE FOR THE LABOR TO INSTALL IT. UPDATED 02/22/11 UPDATED 09/27/11 *BF THE CONSUMER STATED GM AGREED TO FURNISH THE INSTRUMENT FOR FREE IF HE AGREED TO PAY FOR THE LABOR. THE ENTIRE INSTRUMENT CLUSTER HAD TO BE REPLACED IN ORDER TO REPLACE THE SPEEDOMETER. THE CONSUMER AGREED TO PAY FOR THE LABOR AT A COST OF $ 136.00. UPDATED 09/30/11*JB
NHTSA ODI #10368155
92,000 miles · Nov 27, 2010
Electrical System
THE SPEEDOMETER ON MY 2005 CHEVROLET IMPALA LS STOPPED WORKING AND NOW THE NEEDLE POINTS STRAIGHT DOWN. THERE IS NO WAY FOR ME TO JUDGE MY SPEED WHICH IS VERY DANGEROUS FOR ME AND OTHER MOTORISTS. AFTER RESEARCHING THIS SITUATION THERE SEEMS TO BE A DEFECT IN A PART CALLED A CLUSTER WHICH IS A DEALER ITEM AND IS VERY COSTLY TO …
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THE SPEEDOMETER ON MY 2005 CHEVROLET IMPALA LS STOPPED WORKING AND NOW THE NEEDLE POINTS STRAIGHT DOWN. THERE IS NO WAY FOR ME TO JUDGE MY SPEED WHICH IS VERY DANGEROUS FOR ME AND OTHER MOTORISTS. AFTER RESEARCHING THIS SITUATION THERE SEEMS TO BE A DEFECT IN A PART CALLED A CLUSTER WHICH IS A DEALER ITEM AND IS VERY COSTLY TO REPAIR, THEREFORE MY CAR HAS YET TO BE REPAIRED. THIS BAD CLUSTER HAS ALSO CAUSED OTHER SYSTEM PROBLEMS, GAUGES, HEATER, AND TRACTION CONTROL PROBLEMS BECAUSE APPARENTLY THIS PART CONTROLS A LOT OF DIFFERENT SYSTEMS. SOMEONE NEEDS TO MAKE GM RECALL THIS CLUSTER AND DO THE RIGHT THING BY REPLACING THESE PARTS AND REPAIRING THESE DANGEROUS CARS. *TR
NHTSA ODI #10367995
Official recalls
1Jul 3, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗