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2003 Chevrolet Impala

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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When problems were reported

Mileage at the reported incident

513 reports with mileage · 181 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 264 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Exterior Lighting. Review the 103 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 88 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

32 crash reports32 fire reports23 injury reports

What owners actually said

694 reports
70,100 miles · Jul 10, 2006
Fuel System, Gasoline

SINCE JUNE 2006, I HAVE NOTICED THAT THE FUEL GAUGE OF MY CHEVROLET IMPALA, 2003 (3.4L; 72,000 MILES) HAVE BEEN DISPLAYING INCORRECTLY THE AMOUNT OF FUEL IN THE GAS TANK. THE FUEL GAUGE HAS BEEN SHOWING FULL DESPITE THE FACT THAT I HAVE LESS THAN HALF TANK OF GAS. I HAVE BEEN USING THE TRIP ODOMETER TO GUIDE ME IN MY FUEL CONSUM…

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SINCE JUNE 2006, I HAVE NOTICED THAT THE FUEL GAUGE OF MY CHEVROLET IMPALA, 2003 (3.4L; 72,000 MILES) HAVE BEEN DISPLAYING INCORRECTLY THE AMOUNT OF FUEL IN THE GAS TANK. THE FUEL GAUGE HAS BEEN SHOWING FULL DESPITE THE FACT THAT I HAVE LESS THAN HALF TANK OF GAS. I HAVE BEEN USING THE TRIP ODOMETER TO GUIDE ME IN MY FUEL CONSUMPTION ESPECIALLY DURING THE FIRST WEEK OF JULY WHEN I MADE LONG TRIP. ARE THERE OTHER REPORTS REGARDING THE ERRATIC FUEL GAUGE OPERATION IN THIS YEAR MODEL OF CHEVROLET IMPALA 2003? *NM

NHTSA ODI #10162011

25,053 miles · Jul 6, 2006
Service Brakes, Hydraulic

DT*: THE CONTACT STATED WHILE THE VEHICLE WAS AT THE SERVICE DEALER FOR AN OIL CHANGE, THE SERVICE TECHNICIAN DETERMINED THAT THE BREAK ROTORS WERE CRACKED. THE BREAK ROTORS AND BREAK PADS WERE REPLACED.

NHTSA ODI #10161661

44,800 miles · Jul 2, 2006
Electrical SystemExterior Lighting

2003 IMPALA LS - HEADLIGHTS GO OFF WHILE DRIVING. JUST SHUT OFF. DOESN'T MATTER IF MANUAL HEADLIGHT SWITCH IS ENGAGED OR NOT. INTERMITTENT FAILURE, SOMETIMES NOT FOR TWO HOURS, SOMETIME EVERY FEW SECONDS, SOMETIMES WHEN SWITCHING LOW TO HIGH BEAMS, NO SPECIFIC SPEED OR DRIVING CONDITIONS. ALL INTERIOR LIGHTS AND PARKING LIG…

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2003 IMPALA LS - HEADLIGHTS GO OFF WHILE DRIVING. JUST SHUT OFF. DOESN'T MATTER IF MANUAL HEADLIGHT SWITCH IS ENGAGED OR NOT. INTERMITTENT FAILURE, SOMETIMES NOT FOR TWO HOURS, SOMETIME EVERY FEW SECONDS, SOMETIMES WHEN SWITCHING LOW TO HIGH BEAMS, NO SPECIFIC SPEED OR DRIVING CONDITIONS. ALL INTERIOR LIGHTS AND PARKING LIGHTS APPEAR TO REMAIN ON WHEN THE HEADLIGHTS FAIL. SOMETIMES CAN GET HEADLIGHTS BACK ON BY SWITCHING OFF AND ON AGAIN, SOMETIMES BY FLASHING LOW TO HIGH, BUT THEY DON'T ALWAYS COME BACK ON REGARDLESS OF ACTION. SOMETIMES JUST HAVE TO PARK THE CAR UNTIL DAYLIGHT. CAR HAD JUST OVER 44,000 MILES ON IT WHEN I BOUGHT IT. DROVE FOR TWO WEEKS, BUT NEVER AT NIGHT, SO NOT EXACTLY SURE OF MILEAGE OF FIRST INCIDENT. HAPPENED SECOND TIME I DROVE THE CAR AT NIGHT. UNABLE TO REPEAT INCIDENT AT DEALER, BUT CAR WAS IN "PARK" WHEN THEY LOOKED AT IT, AND IT WAS DAYTIME. IT COULD BE HAPPENING WHILE DAYTIME, TOO, BUT I CAN'T TELL FROM INSIDE THE CAR. I COULD GET A TICKET IN MARYLAND FOR DRIVING WITH NO HEADLIGHTS WHILE USING WINDSHIELD WIPERS. *NM

NHTSA ODI #10161244

32,000 miles · Jun 23, 2006
Engine And Engine CoolingSuspension

DT*: THE CONTACT STATED THE FIRST WEEK AFTER PURCHASING THE VEHICLE, THE TIRES STARTING MAKING NOISES WHILE DRIVING AT 35 MPH AND THE ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO LOCAL DEALER WHO DETERMINED THE VEHICLE WAS DRIVEN OUT OF ALIGNMENT CAUSING TIRES TO WEAR DOWN. NO REPAIRS WERE MADE. THE VEHICLE WAS TAKEN TO AN…

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DT*: THE CONTACT STATED THE FIRST WEEK AFTER PURCHASING THE VEHICLE, THE TIRES STARTING MAKING NOISES WHILE DRIVING AT 35 MPH AND THE ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO LOCAL DEALER WHO DETERMINED THE VEHICLE WAS DRIVEN OUT OF ALIGNMENT CAUSING TIRES TO WEAR DOWN. NO REPAIRS WERE MADE. THE VEHICLE WAS TAKEN TO ANOTHER DEALER WHO DETERMINE ALL FOUR TIRE SHOULD BE REPLACED AT A COST. THE TIRES WERE NOT REPLACED BECAUSE THE CONTACT DID NOT WANT TO PAY FOR THE REPLACEMENT. THE TIRES WERE ROTATED BY THE CONTACT TO REMEDY THE PROBLEM. UPDATED 8/1/2006 - *NM

NHTSA ODI #10160570

250 miles · May 30, 2006
Exterior Lighting

I PURCHASED MY CHEVY IMPALA 2003 BRAND NEW IN MARCH OF 2003. EVERY SINCE THEN WHEN I TURN ON MY HEADLAMPS, THEY TURN OFF AT RANDOM, WHICH IS VERY DANGEROUS ON A DARKENED ROAD AT NIGHT. EVERYTHING GOES OFF (INTERIOR, TAIL LIGHTS, ECT). *NM

NHTSA ODI #10158593

48,350 miles · May 25, 2006
Engine And Engine Cooling

HAD TO HAVE UPPER AND LOWER MANIFOLD GASKET REPLACED ON 2003 IMPALA. SOUND OF WATER WITHIN THE DASH. TSB ON SAME ISSUE BACK IN 2000 GM IS AWARE OF THIS WHY AREN'T OWNERS BEING HELPED WITH FAULTY GASKETS. TBS #03034 NHTSA #10003430. WHY ARE WE IN A POSITION TO DAMAGE AN ENGINE OR WORSE AND GM HAS NO RESPONSIBILITY IN SUCH A CRU…

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HAD TO HAVE UPPER AND LOWER MANIFOLD GASKET REPLACED ON 2003 IMPALA. SOUND OF WATER WITHIN THE DASH. TSB ON SAME ISSUE BACK IN 2000 GM IS AWARE OF THIS WHY AREN'T OWNERS BEING HELPED WITH FAULTY GASKETS. TBS #03034 NHTSA #10003430. WHY ARE WE IN A POSITION TO DAMAGE AN ENGINE OR WORSE AND GM HAS NO RESPONSIBILITY IN SUCH A CRUCIAL COMPONET. ITS AFFECTED EVERY MODEL YEAR IMPALA 2000-2003 MANY TBS'S LISTED EACH YEAR. THEY REPAIRED MY IMPALA AT FULL COST TO(48K.) ME. I WOULD NOT PURCHASE A NEW CAR WITH THIS BEING A HAZARD TO ME AND MY FAMILY. I WAS JUST SURPRISED NO REACTION UNTIL SOMEONE GETS HURT. ALSO A VERY EXPENSIVE REPAIR FOR A NEWER CAR. *JB

NHTSA ODI #10158294

45,000 miles · May 12, 2006
Service Brakes, Hydraulic

AT ABOUT 45,000 MILES THE BRAKE WARNING TAB STARTED MAKING THE SCRATCHING NOISE WHEN I PUT ON THE BRAKES. TWO DAYS LATER THE CAR WAS IN THE SHOP FOR FRONT BRAKE SERVICE. I WAS EXPECTING JUST PADS WERE NEEDED, BUT NOT THE CASE. I WAS TOLD AND SHOWN THE ROTORS HAD WORN DOWN TOO FAR TO CUT. BOTH FRONT ROTORS WERE BELOW SAFE DEPTH. …

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AT ABOUT 45,000 MILES THE BRAKE WARNING TAB STARTED MAKING THE SCRATCHING NOISE WHEN I PUT ON THE BRAKES. TWO DAYS LATER THE CAR WAS IN THE SHOP FOR FRONT BRAKE SERVICE. I WAS EXPECTING JUST PADS WERE NEEDED, BUT NOT THE CASE. I WAS TOLD AND SHOWN THE ROTORS HAD WORN DOWN TOO FAR TO CUT. BOTH FRONT ROTORS WERE BELOW SAFE DEPTH. I COULD NOT BELIEVE THIS WITH ONLY 45,000 ON THE CAR. THE ROTORS WERE JUNKED AND MY REPAIR BILL WENT TO TWICE AS MUCH. IS THIS AMERICAN QUALITY OR WHAT! OTHER THAN THIS, I HAVE AND DO LIKE MY IMPALA. CHEVY COULD CALL AND MAKE THIS RIGHT WOULD PUT THING 100% RIGHT WITH ME. WILL THEY DO THAT??? JB

NHTSA ODI #10157429

72,000 miles · May 1, 2006
Engine And Engine Cooling

I OWN CHEVROLET IMPALA WHICH IS LESS THAN 3 YEARS OLD. THE COOLANT IS SUPPOSED TO LAST 100,000 MILES OR MORE. BUT THE SYSTEM HAS PROBLEMS AND IT LEAKS. THE CAR GETS OVERHEATED AND PRESENTS A FIRE HAZARD. *NM

NHTSA ODI #10156511

50,000 miles · Apr 26, 2006
Vehicle Speed Control

CRUISE CONTROL DISENGAGES ITSELF WHEN CLIMBING MODERATE RISES IN ROAD. *JB

NHTSA ODI #10156125

50,000 miles · Apr 26, 2006
Exterior Lighting

BRIGHTS CANNOT BE TURNED OFF WITHOUT NUMEROUS ATTEMPTS TO MAKE THE SWITCH WORK, RESULTING IN A SAFETY HAZARD TO OTHER DRIVERS, AND SELF DUE TO DISTRACTION. *JB

NHTSA ODI #10156124

Official recalls

5

15V701000 · Engine And Engine Cooling:engine; Engine And Engine Cooling:exhaust System:manifold/header/muffler/tail Pipe

Oct 26, 2015

General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.

Consequence & remedy

Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.

Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engine’s front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.

Additional source detail variants (2)

Engine And Engine Cooling:exhaust System:manifold/header/muffler/tail Pipe

General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.

Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.

Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engine’s front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.

Engine And Engine Cooling:engine

General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.

Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.

Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engine’s front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.

14V400000 · Electrical System:ignition

Jul 3, 2014

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Consequence & remedy

Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.

09V116000 · Engine And Engine Cooling

Apr 8, 2009

GENERAL MOTORS IS RECALLING 1,497,516 MY 1997-2003 BUICK REGAL, MY 1998-2003 CHEVROLET LUMINA, MONTE CARLO AND IMPALA, MY 1998-1999 OLDSMOBILE INTRIGUE, MY 1997-2003 PONTIAC GRAND PRIX VEHICLES EQUIPPED WITH A 3.8L V6 NATURALLY ASPIRATED ENGINE. SOME OF THESE VEHICLES HAVE A CONDITION IN WHICH DROPS OF ENGINE OIL MAY BE DEPOSITED ON THE EXHAUST MANIFOLD THROUGH HARD BRAKING.

Consequence & remedy

Consequence: IF THE MANIFOLD IS HOT ENOUGH AND THE OIL RUNS BELOW THE HEAT SHIELD, IT MAY IGNITE INTO A SMALL FLAME AND MAY SPREAD TO THE PLASTIC SPARK PLUG WIRE CHANNEL AND BEYOND INCREASING THE RISK OF AN ENGINE COMPARTMENT FIRE.

Remedy: DEALERS WILL REPLACE THE ENGINE’S FRONT VALVE COVER AND FRONT-VALVE-COVER GASKET WITH NEW PARTS OF AN IMPROVED DESIGN AND REMOVE THE ENGINE’S PLASTIC COVER AND PLASTIC OIL-FILL-TUBE EXTENSION, FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2016. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, OLDSMOBILE AT 1-800-630-6537, AND PONTIAC AT 1-800-620-7668 OR HTTP://WWW.PONTIAC.COM OR HTTP:WWW.GMOWNERCENTER.COM.

03V051000 · Air Bags:frontal:driver Side:inflator Module

Feb 14, 2003

ON CERTAIN MINI VANS, PASSENGER AND SPORT UTILITY VEHICLES, SOME OF THESE VEHICLES HAVE A DRIVER'S SIDE AIR BAG THAT MAY NOT DEPLOY AS DESIGNED. IN ADDITION, THE AIR BAG INFLATOR COULD RUPTURE.

Consequence & remedy

Consequence: THIS COULD RESULT IN REDUCED CAPABILITY OF THE AIR BAG TO PROTECT THE DRIVER. ALSO IF THE AIR BAG INFLATOR RUPTURED, PIECES OF THE INFLATOR COULD STRIKE AND INJURE THE VEHICLE OCCUPANTS.

Remedy: DEALERS WILL INSPECT, AND IF NECESSARY, INSTALL A NEW DRIVER'S AIR BAG. OWNER NOTIFICATION BEGAN ON MARCH 11, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300, CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OR PONTIAC AT 1-800-762-2737.

02V222000 · Air Bags:frontal

Aug 9, 2002

CERTAIN PASSENGER, MINI VANS, AND SPORT UTILITY VEHICLES HAVE AN AIR BAG INFLATOR ON THE DRIVER'S SIDE THAT COULD FRACTURE AT A WELD DURING A DEPLOYMENT.

Consequence & remedy

Consequence: PIECES OF THE INFLATOR COULD STRIKE AND INJURE VEHICLE OCCUPANTS AND THE AIR BAG CUSHION WOULD NOT INFLATE FULLY, REDUCING THE CAPABILITY OF THE BAG TO PROTECT THE DRIVER.

Remedy: DEALERS WILL INSPECT, AND REPLACE, IF NECESSARY, THE AIR BAG MODULE ASSEMBLY ON THE DRIVER'S SIDE. OWNER NOTIFICATION BEGAN AUGUST 15, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300, CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OLDSMOBILE AT 1-800-442-6537, OR PONTIAC AT 1-800-762-2737.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

PE06017 · Alleged Headlight Failure

Opened May 15, 2006 · Closed Oct 25, 2006

Status: closed (inferred from source dates) · Exterior Lighting; Exterior Lighting:headlights; Exterior Lighting:headlights:switch

A TOTAL OF 646,038 SUBJECT VEHICLES WERE SOLD DURING MY 2001-2003, AND THE COMPLAINT AND WARRANTY DATA TABULATED ABOVE APPLY TO THE TOTAL VEHICLE POPULATION.COMPLAINT REPORTS ALLEGING HEADLIGHT OUTAGE REPRESENT SLIGHTLY MORE THAT ONE-HALF OF THE TOTAL NUMBER OF COMPLAINTS AND THE BALANCE ARE ALLEGATIONS OF FLICKERING AND DIMMING.INVESTIGATION DISCLOSED THE ROOT CAUSE OF THE MALFUNCTION TO BE WEAR OF A CONTACT PLUNGER IN THE MULTIFUNCTION SWITCH THAT MAY RESULT IN A TEMPORARY OPEN CIRCUIT, WITH THE PLUNGER IN A NEUTRAL POSITION BETWEEN HIGH- AND LOW-BEAM CONTACT POINTS.CONSUMERS CONSISTENTLY REPORTED THAT MANIPULATION OF THE SWITCH HANDLE ON THE STEERING COLUMN RESTORES EITHER HIGH OR LOW BEAM HEADLIGHT FUNCTION.NO OTHER POTENTIAL SAFETY RELATED ISSUES, E.G., FIRES OR WINDSHIELD WIPER FAILURE, WERE FOUND TO BE RELATED TO THIS ISSUE.THE MANUFACTURER RECOGNIZED THE SUBJECT HEADLIGHT ISSUES FROM FAILURE AND WARRANTY REPORTS, AND ISSUED A REDESIGNED PLUNGER IN 2003. THE MANUFACTURER DID NOT IDENTIFY A DEFECT REQUIRING RECALL AND REMEDY.ODI HAS DETERMINED THAT THE RATES OF OCCURRENCE, THE FAILURE MODE AND THE REAL-WORLD CONSEQUENCE OF THE ALLEGED DEFECT AS COMPARED TO OTHER SIMILAR INVESTIGATIONS FAIL TO IDENTIFY A SAFETY-RELATED DEFECT TREND.THIS PRELIMINARY EVALUATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY MAY TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.

Additional source detail variants (3)

Exterior Lighting

A TOTAL OF 646,038 SUBJECT VEHICLES WERE SOLD DURING MY 2001-2003, AND THE COMPLAINT AND WARRANTY DATA TABULATED ABOVE APPLY TO THE TOTAL VEHICLE POPULATION.COMPLAINT REPORTS ALLEGING HEADLIGHT OUTAGE REPRESENT SLIGHTLY MORE THAT ONE-HALF OF THE TOTAL NUMBER OF COMPLAINTS AND THE BALANCE ARE ALLEGATIONS OF FLICKERING AND DIMMING.INVESTIGATION DISCLOSED THE ROOT CAUSE OF THE MALFUNCTION TO BE WEAR OF A CONTACT PLUNGER IN THE MULTIFUNCTION SWITCH THAT MAY RESULT IN A TEMPORARY OPEN CIRCUIT, WITH THE PLUNGER IN A NEUTRAL POSITION BETWEEN HIGH- AND LOW-BEAM CONTACT POINTS.CONSUMERS CONSISTENTLY REPORTED THAT MANIPULATION OF THE SWITCH HANDLE ON THE STEERING COLUMN RESTORES EITHER HIGH OR LOW BEAM HEADLIGHT FUNCTION.NO OTHER POTENTIAL SAFETY RELATED ISSUES, E.G., FIRES OR WINDSHIELD WIPER FAILURE, WERE FOUND TO BE RELATED TO THIS ISSUE.THE MANUFACTURER RECOGNIZED THE SUBJECT HEADLIGHT ISSUES FROM FAILURE AND WARRANTY REPORTS, AND ISSUED A REDESIGNED PLUNGER IN 2003. THE MANUFACTURER DID NOT IDENTIFY A DEFECT REQUIRING RECALL AND REMEDY.ODI HAS DETERMINED THAT THE RATES OF OCCURRENCE, THE FAILURE MODE AND THE REAL-WORLD CONSEQUENCE OF THE ALLEGED DEFECT AS COMPARED TO OTHER SIMILAR INVESTIGATIONS FAIL TO IDENTIFY A SAFETY-RELATED DEFECT TREND.THIS PRELIMINARY EVALUATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY MAY TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.

Exterior Lighting:headlights

A TOTAL OF 646,038 SUBJECT VEHICLES WERE SOLD DURING MY 2001-2003, AND THE COMPLAINT AND WARRANTY DATA TABULATED ABOVE APPLY TO THE TOTAL VEHICLE POPULATION.COMPLAINT REPORTS ALLEGING HEADLIGHT OUTAGE REPRESENT SLIGHTLY MORE THAT ONE-HALF OF THE TOTAL NUMBER OF COMPLAINTS AND THE BALANCE ARE ALLEGATIONS OF FLICKERING AND DIMMING.INVESTIGATION DISCLOSED THE ROOT CAUSE OF THE MALFUNCTION TO BE WEAR OF A CONTACT PLUNGER IN THE MULTIFUNCTION SWITCH THAT MAY RESULT IN A TEMPORARY OPEN CIRCUIT, WITH THE PLUNGER IN A NEUTRAL POSITION BETWEEN HIGH- AND LOW-BEAM CONTACT POINTS.CONSUMERS CONSISTENTLY REPORTED THAT MANIPULATION OF THE SWITCH HANDLE ON THE STEERING COLUMN RESTORES EITHER HIGH OR LOW BEAM HEADLIGHT FUNCTION.NO OTHER POTENTIAL SAFETY RELATED ISSUES, E.G., FIRES OR WINDSHIELD WIPER FAILURE, WERE FOUND TO BE RELATED TO THIS ISSUE.THE MANUFACTURER RECOGNIZED THE SUBJECT HEADLIGHT ISSUES FROM FAILURE AND WARRANTY REPORTS, AND ISSUED A REDESIGNED PLUNGER IN 2003. THE MANUFACTURER DID NOT IDENTIFY A DEFECT REQUIRING RECALL AND REMEDY.ODI HAS DETERMINED THAT THE RATES OF OCCURRENCE, THE FAILURE MODE AND THE REAL-WORLD CONSEQUENCE OF THE ALLEGED DEFECT AS COMPARED TO OTHER SIMILAR INVESTIGATIONS FAIL TO IDENTIFY A SAFETY-RELATED DEFECT TREND.THIS PRELIMINARY EVALUATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY MAY TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.

Exterior Lighting:headlights:switch

A TOTAL OF 646,038 SUBJECT VEHICLES WERE SOLD DURING MY 2001-2003, AND THE COMPLAINT AND WARRANTY DATA TABULATED ABOVE APPLY TO THE TOTAL VEHICLE POPULATION.COMPLAINT REPORTS ALLEGING HEADLIGHT OUTAGE REPRESENT SLIGHTLY MORE THAT ONE-HALF OF THE TOTAL NUMBER OF COMPLAINTS AND THE BALANCE ARE ALLEGATIONS OF FLICKERING AND DIMMING.INVESTIGATION DISCLOSED THE ROOT CAUSE OF THE MALFUNCTION TO BE WEAR OF A CONTACT PLUNGER IN THE MULTIFUNCTION SWITCH THAT MAY RESULT IN A TEMPORARY OPEN CIRCUIT, WITH THE PLUNGER IN A NEUTRAL POSITION BETWEEN HIGH- AND LOW-BEAM CONTACT POINTS.CONSUMERS CONSISTENTLY REPORTED THAT MANIPULATION OF THE SWITCH HANDLE ON THE STEERING COLUMN RESTORES EITHER HIGH OR LOW BEAM HEADLIGHT FUNCTION.NO OTHER POTENTIAL SAFETY RELATED ISSUES, E.G., FIRES OR WINDSHIELD WIPER FAILURE, WERE FOUND TO BE RELATED TO THIS ISSUE.THE MANUFACTURER RECOGNIZED THE SUBJECT HEADLIGHT ISSUES FROM FAILURE AND WARRANTY REPORTS, AND ISSUED A REDESIGNED PLUNGER IN 2003. THE MANUFACTURER DID NOT IDENTIFY A DEFECT REQUIRING RECALL AND REMEDY.ODI HAS DETERMINED THAT THE RATES OF OCCURRENCE, THE FAILURE MODE AND THE REAL-WORLD CONSEQUENCE OF THE ALLEGED DEFECT AS COMPARED TO OTHER SIMILAR INVESTIGATIONS FAIL TO IDENTIFY A SAFETY-RELATED DEFECT TREND.THIS PRELIMINARY EVALUATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY MAY TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.