Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
670–25K
6625–50K
9150–75K
8175–100K
121100–150K
87150K+
513 reports with mileage · 181 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 264 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Exterior Lighting. Review the 103 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 88 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
32 crash reports32 fire reports23 injury reports
What owners actually said
694 reports
Mileage unknown · Feb 21, 2010
Tires
I HAD PURCHASED FOUR DOUGLAS BRAND TIRES FROM WAL-MART MODEL X-TRAC 2. OVER THE PAST TWO YEARS THREE (3) OF THE TIRES HAVE HAD SIDEWALL BLOWOUTS, TWO AT HIGHWAY SPEED, AND ONE WHILE PARKED. THE DOT NUMBER ON THE TIRES ARE PJX3011R3507. ALL THREE BLOWOUTS WERE PRECEDED BY A SLOW AIR LEAK THAT COULD NOT BE FOUND AND ALL THREE …
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I HAD PURCHASED FOUR DOUGLAS BRAND TIRES FROM WAL-MART MODEL X-TRAC 2. OVER THE PAST TWO YEARS THREE (3) OF THE TIRES HAVE HAD SIDEWALL BLOWOUTS, TWO AT HIGHWAY SPEED, AND ONE WHILE PARKED. THE DOT NUMBER ON THE TIRES ARE PJX3011R3507. ALL THREE BLOWOUTS WERE PRECEDED BY A SLOW AIR LEAK THAT COULD NOT BE FOUND AND ALL THREE HAD A CATASTROPHIC FAILURE ON A VERTICAL LINE FROM THE BASE OF THE TIRES TREAD, ON THE SIDEWALL, TO JUST ABOVE THE BEAD. ALSO, IN ALL THREE CASES, THERE WAS NOT EVIDENCE OF CORD SEPARATION AND BULGING AT THE SITE OF FAILURE. *TR
NHTSA ODI #10312523
115,000 miles · Feb 18, 2010
Engine And Engine Cooling
CATALYTIC CONVERTER HAS FAILED. *TR
NHTSA ODI #10311739
55,000 miles · Feb 3, 2010
Exterior Lighting
RECURRING PROBLEM: WHEN CLICKING FROM LOW BEAM TO HIGH BEAM OR HIGH/LOW USING THE TURN SIGNAL ARM THE HEADLIGHTS GO OUT UNEXPECTEDLY. I'VE BEEN FORCED TO TRAVEL WITH THE FOG LIGHTS ON TO INSURE THAT I HAVE SOME VISION WHEN SWITCHING HIGH/LOW. EXTREMELY DANGEROUS TO BE TRAVELING AT HIGHWAY SPEED AND LOSING YOUR HEADLIGHTS! I …
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RECURRING PROBLEM: WHEN CLICKING FROM LOW BEAM TO HIGH BEAM OR HIGH/LOW USING THE TURN SIGNAL ARM THE HEADLIGHTS GO OUT UNEXPECTEDLY. I'VE BEEN FORCED TO TRAVEL WITH THE FOG LIGHTS ON TO INSURE THAT I HAVE SOME VISION WHEN SWITCHING HIGH/LOW. EXTREMELY DANGEROUS TO BE TRAVELING AT HIGHWAY SPEED AND LOSING YOUR HEADLIGHTS! I HAVE FOUND OVER 30 SIMILAR COMPLAINTS ON-LINE WITHOUT TO MUCH SEARCHING EFFORT. MANY OF THE RESPONDENTS HAVE SAID THAT REPAIR/REPLACEMENT OF THE TURN SIGNAL ARM RUNS ABOUT $700. IN VISITING WITH MY DEALER HE HAS INDICATED HE HAS NOT HEARD OF THIS PROBLEM--BUT MY RESEARCH INDICATES IT OCCURS OFTEN? THE MOST RECENT INCIDENT OCCURRED IN LATE DEC. 2009. WE ARE HESITANT TO USE THIS VEHICLE AFTER DARK DUE TO THE PROBLEM. *TR
NHTSA ODI #10304156
75,900 miles · Feb 1, 2010
Electrical System
2003 CHEVY IMPALA 4 DOOR. WHENEVER WE DRIVE THE CAR AT NIGHT WITH THE HEADLIGHTS ON HIGH BEAMS THE GO OFF COMPLETELY. SO WHEN WE ARE DRIVING THE SPEED LIMIT LIKE 65 IT BECOMES VERY INTERESTING. THIS HAPPENS ABOUT ONE MINUTE AFTER HIGH BEAMS ARE TURNED ON. THIS HAS BEEN HAPPENING SINCE WE PURCHASE IN FEBRUARY 2009. WE WANT A V…
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2003 CHEVY IMPALA 4 DOOR. WHENEVER WE DRIVE THE CAR AT NIGHT WITH THE HEADLIGHTS ON HIGH BEAMS THE GO OFF COMPLETELY. SO WHEN WE ARE DRIVING THE SPEED LIMIT LIKE 65 IT BECOMES VERY INTERESTING. THIS HAPPENS ABOUT ONE MINUTE AFTER HIGH BEAMS ARE TURNED ON. THIS HAS BEEN HAPPENING SINCE WE PURCHASE IN FEBRUARY 2009. WE WANT A VEHICLE RECALL, AS THERE ARE MANY COMPLAINTS ON THE WEBB. DOES ANYBODY HAVE TO DIE BEFORE ACTION IS TAKEN BY THE GOV OR GENERAL MOTORS ON THIS PROBLEM WITH THE IMPALA. *TR
NHTSA ODI #10303620
Mileage unknown · Feb 1, 2010
Engine And Engine Cooling
CHEVROLET IMPALA 2003: CAR WON'T START OR EVEN TURN OVER WHEN HOT. AFTER ENGINE COOL DOWN START AGAIN AS NORMAL AS NEW. IF I TURN THE ENGINE OFF AFTER DRIVING FEW MILES I SEE ON THE INFORMATION CENTRE THE PASSLOCK WARNING, RADIO IS DEAD, INTERIOR LIGHTS ARE DEAD, AND IF I TRY TO CRANK THE ENGINE ABSOLUTELY NOTHING HAPPEN. I HAV…
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CHEVROLET IMPALA 2003: CAR WON'T START OR EVEN TURN OVER WHEN HOT. AFTER ENGINE COOL DOWN START AGAIN AS NORMAL AS NEW. IF I TURN THE ENGINE OFF AFTER DRIVING FEW MILES I SEE ON THE INFORMATION CENTRE THE PASSLOCK WARNING, RADIO IS DEAD, INTERIOR LIGHTS ARE DEAD, AND IF I TRY TO CRANK THE ENGINE ABSOLUTELY NOTHING HAPPEN. I HAVE THE SAME PROBLEM EVEN WHEN THE CAR WAS RUNNING OK LET'S SAY THE NIGHT BEFORE, NEXT DAY IN THE MORNING IN A SUNNY DAY THE CAR GETS WARM WITH THE SUN JUST BY SEATING ON MY DRIVEWAY AND IF I TRY TO START THE ENGINE I HAVE THE SAME PROBLEM. I HAVE TO PUSH IT UNDER A TREE, OPEN HOOD AND DOORS LET IT SEATING ON THE SHADE FOR FEW MINUTES AND WHEN THE BODY IS COLD, THE CAR START NORMALLY. THIS IS DRIVING ME CRAZY BECAUSE I CANT USE MY CAR DURING THE SUMMER (IT WON'T START), AND DURING SPRING, FALL, AND WINTER I HAVE TO LEAVE THE ENGINE RUNNING WHILE I DO MY SHOPPING AND OTHER STUFF. THIS IS A RISK, MY CAR CAN BE STOLEN AND IS TOO MUCH GAS CONSUMPTION. THANKS FOR YOUR ATTENTION. HOW CAN I FIX THIS PROBLEM. I TOOK MY CAR TO GM DEALER BUT THEY CHANGED BCM AND BATTERY BUT NEVER FIX THE REAL PROBLEM. *TR
NHTSA ODI #10303499
64,000 miles · Jan 21, 2010
Engine And Engine Cooling
LEAKING HEAD GASKET CAUSING ENGINE COOLING SYSTEM PROBLEMS. *TR
NHTSA ODI #10301804
Mileage unknown · Jan 5, 2010
Electrical System
THE PASS LOCK SECURITY LIGHT WOULD COME ON WHILE DRIVING THEN IT WOULD NOT ALLOW ME TO RESTART THE CAR. THIS HAPPEN AT FIRST 2 TO 3 TIMES A MONTH AT FIRST THEN THE LAST THREE OF FOUR MONTHS IT TAKES PLACE ABOUT 3 TO FOR TIMES A DAY. FIRST THE SECURITY PASS LOCK WOULD COME ON THEN THE CAR DASH BOARDS ANT EVERY THING ELSE WOULD WO…
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THE PASS LOCK SECURITY LIGHT WOULD COME ON WHILE DRIVING THEN IT WOULD NOT ALLOW ME TO RESTART THE CAR. THIS HAPPEN AT FIRST 2 TO 3 TIMES A MONTH AT FIRST THEN THE LAST THREE OF FOUR MONTHS IT TAKES PLACE ABOUT 3 TO FOR TIMES A DAY. FIRST THE SECURITY PASS LOCK WOULD COME ON THEN THE CAR DASH BOARDS ANT EVERY THING ELSE WOULD WORK BUT I JUST COULD NOT CRACK THE CAR. THEN THE PASS LOCK SECURITY WOULD MAKE EVERYTHING THE CAR TURN OFF THE CAR WOULD NOT MAKE A SOUND. THEN IT STARTED RUNNING MY BATTERY DOWN. THEN IT WOULD RUN DOWN THE BATTERY EVERY OTHER DAY. THIS IS A DANGER BECAUSE IT HAS LEFT ME STRANDED LATE A NIGHT AND ALSO DURING THE DAY. I HAVE MISSED WORK DUE TO THIS DEFECT. I HOPE CHEVY WILL DO A RECALL. I SEE THAT I AM NOT THE ONLY CONSUMER WITH THIS PROBLEM. EVEN THOU NO DEATH OR ACCIDENT TOOK PLACE DUE TO THIS DEFECT THIS IS STILL A SERIOUS MATTER DUE TO THE FACT THAT THIS PROBLEM HAS COST ME WAGES AND REST. I A LIFE THREATENING EMERGENCY THIS CAR COULD COST A LIFE ALL BECAUSE I MIGHT NOT BE ABLE TO GET IT TO START. *TR
NHTSA ODI #10298376
50,000 miles · Dec 23, 2009
Electrical System
(1) NOTHING APPEARS TO LEAD UP TO THE FAILURE. AT LEAST THERE SEEMS TO BE NO RHYME OR REASON TO IT. (2) THE FAILURE IS THE CAR WILL NOT START AT TIMES. WE BOUGHT THE CAR USED WITH APPROX. 26M MILES ON IT. IT DID NOT DO THIS FOR THE FIRST COUPLE OF YEARS WE HAD IT, THEN IT STARTED IT. AT FIRST WE THOUGHT IT WAS THE BATTERY SINCE…
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(1) NOTHING APPEARS TO LEAD UP TO THE FAILURE. AT LEAST THERE SEEMS TO BE NO RHYME OR REASON TO IT. (2) THE FAILURE IS THE CAR WILL NOT START AT TIMES. WE BOUGHT THE CAR USED WITH APPROX. 26M MILES ON IT. IT DID NOT DO THIS FOR THE FIRST COUPLE OF YEARS WE HAD IT, THEN IT STARTED IT. AT FIRST WE THOUGHT IT WAS THE BATTERY SINCE THE CAR WAS ABOUT 3 YEARS OLD AT THAT TIME. THAT DIDN'T STOP IT FROM DOING IT. SOMEONE WHERE WE GO TO HAVE THE OIL CHANGED SAID HE KNEW WHAT TO DO WHEN IT DOES IT WHICH WAS DISCONNECTING A BATTERY CABLE. THAT SEEMED TO WORK FOR AWHILE AND THEN THAT STOPPED WORKING. AT FIRST WHEN IT DID IT, IT WOULD ONLY BE APPROX. 15 MINUTES BEFORE IT WOULD START. NOW IT IS UP TO OVER AN HOUR. (3) THE ONLY MONEY WE HAVE SOCKED INTO IT HAS BEEN FOR A BATTERY. FROM WHAT I CAN GATHER ON THE INTERNET, THIS IS A VERY COMMON PROBLEM. *TR
NHTSA ODI #10296808
55,000 miles · Dec 21, 2009
Vehicle Speed Control
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. AFTER DRIVING FOR FIVE MINUTES THE ACCELERATOR PEDAL WILL STICK TO THE FLOOR. USUALLY AFTER REPEATED BRAKE APPLICATION THE PEDAL WILL RELEASE. THE DEALER WAS CONTACTED AND THEY STATED THAT THEY WOULD HAVE TO CLEAN OUT THE ACCELERATOR BOX. THE REPAIR COST OVER $100.00 AND IT TAKES B…
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TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. AFTER DRIVING FOR FIVE MINUTES THE ACCELERATOR PEDAL WILL STICK TO THE FLOOR. USUALLY AFTER REPEATED BRAKE APPLICATION THE PEDAL WILL RELEASE. THE DEALER WAS CONTACTED AND THEY STATED THAT THEY WOULD HAVE TO CLEAN OUT THE ACCELERATOR BOX. THE REPAIR COST OVER $100.00 AND IT TAKES BETWEEN 15 TO 20 MINUTES FOR COMPLETION. THEY CANNOT GUARANTEE THAT THE REPAIR WILL REMEDY THE FAILURE. NO REPAIRS HAVE BEEN MADE. THE FAILURE MILEAGE WAS 55000. THE CURRENT MILEAGE WAS 62000.
General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.
Consequence & remedy
Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.
Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engines front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.
Additional source detail variants (2)
Engine And Engine Cooling:exhaust System:manifold/header/muffler/tail Pipe
General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.
Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.
Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engines front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.
Engine And Engine Cooling:engine
General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.
Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.
Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engines front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.
GENERAL MOTORS IS RECALLING 1,497,516 MY 1997-2003 BUICK REGAL, MY 1998-2003 CHEVROLET LUMINA, MONTE CARLO AND IMPALA, MY 1998-1999 OLDSMOBILE INTRIGUE, MY 1997-2003 PONTIAC GRAND PRIX VEHICLES EQUIPPED WITH A 3.8L V6 NATURALLY ASPIRATED ENGINE. SOME OF THESE VEHICLES HAVE A CONDITION IN WHICH DROPS OF ENGINE OIL MAY BE DEPOSITED ON THE EXHAUST MANIFOLD THROUGH HARD BRAKING.
Consequence & remedy
Consequence: IF THE MANIFOLD IS HOT ENOUGH AND THE OIL RUNS BELOW THE HEAT SHIELD, IT MAY IGNITE INTO A SMALL FLAME AND MAY SPREAD TO THE PLASTIC SPARK PLUG WIRE CHANNEL AND BEYOND INCREASING THE RISK OF AN ENGINE COMPARTMENT FIRE.
Remedy: DEALERS WILL REPLACE THE ENGINES FRONT VALVE COVER AND FRONT-VALVE-COVER GASKET WITH NEW PARTS OF AN IMPROVED DESIGN AND REMOVE THE ENGINES PLASTIC COVER AND PLASTIC OIL-FILL-TUBE EXTENSION, FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2016. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, OLDSMOBILE AT 1-800-630-6537, AND PONTIAC AT 1-800-620-7668 OR HTTP://WWW.PONTIAC.COM OR HTTP:WWW.GMOWNERCENTER.COM.
ON CERTAIN MINI VANS, PASSENGER AND SPORT UTILITY VEHICLES, SOME OF THESE VEHICLES HAVE A DRIVER'S SIDE AIR BAG THAT MAY NOT DEPLOY AS DESIGNED. IN ADDITION, THE AIR BAG INFLATOR COULD RUPTURE.
Consequence & remedy
Consequence: THIS COULD RESULT IN REDUCED CAPABILITY OF THE AIR BAG TO PROTECT THE DRIVER. ALSO IF THE AIR BAG INFLATOR RUPTURED, PIECES OF THE INFLATOR COULD STRIKE AND INJURE THE VEHICLE OCCUPANTS.
Remedy: DEALERS WILL INSPECT, AND IF NECESSARY, INSTALL A NEW DRIVER'S AIR BAG. OWNER NOTIFICATION BEGAN ON MARCH 11, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300, CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OR PONTIAC AT 1-800-762-2737.
CERTAIN PASSENGER, MINI VANS, AND SPORT UTILITY VEHICLES HAVE AN AIR BAG INFLATOR ON THE DRIVER'S SIDE THAT COULD FRACTURE AT A WELD DURING A DEPLOYMENT.
Consequence & remedy
Consequence: PIECES OF THE INFLATOR COULD STRIKE AND INJURE VEHICLE OCCUPANTS AND THE AIR BAG CUSHION WOULD NOT INFLATE FULLY, REDUCING THE CAPABILITY OF THE BAG TO PROTECT THE DRIVER.
Remedy: DEALERS WILL INSPECT, AND REPLACE, IF NECESSARY, THE AIR BAG MODULE ASSEMBLY ON THE DRIVER'S SIDE. OWNER NOTIFICATION BEGAN AUGUST 15, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300, CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OLDSMOBILE AT 1-800-442-6537, OR PONTIAC AT 1-800-762-2737.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
A TOTAL OF 646,038 SUBJECT VEHICLES WERE SOLD DURING MY 2001-2003, AND THE COMPLAINT AND WARRANTY DATA TABULATED ABOVE APPLY TO THE TOTAL VEHICLE POPULATION.COMPLAINT REPORTS ALLEGING HEADLIGHT OUTAGE REPRESENT SLIGHTLY MORE THAT ONE-HALF OF THE TOTAL NUMBER OF COMPLAINTS AND THE BALANCE ARE ALLEGATIONS OF FLICKERING AND DIMMING.INVESTIGATION DISCLOSED THE ROOT CAUSE OF THE MALFUNCTION TO BE WEAR OF A CONTACT PLUNGER IN THE MULTIFUNCTION SWITCH THAT MAY RESULT IN A TEMPORARY OPEN CIRCUIT, WITH THE PLUNGER IN A NEUTRAL POSITION BETWEEN HIGH- AND LOW-BEAM CONTACT POINTS.CONSUMERS CONSISTENTLY REPORTED THAT MANIPULATION OF THE SWITCH HANDLE ON THE STEERING COLUMN RESTORES EITHER HIGH OR LOW BEAM HEADLIGHT FUNCTION.NO OTHER POTENTIAL SAFETY RELATED ISSUES, E.G., FIRES OR WINDSHIELD WIPER FAILURE, WERE FOUND TO BE RELATED TO THIS ISSUE.THE MANUFACTURER RECOGNIZED THE SUBJECT HEADLIGHT ISSUES FROM FAILURE AND WARRANTY REPORTS, AND ISSUED A REDESIGNED PLUNGER IN 2003. THE MANUFACTURER DID NOT IDENTIFY A DEFECT REQUIRING RECALL AND REMEDY.ODI HAS DETERMINED THAT THE RATES OF OCCURRENCE, THE FAILURE MODE AND THE REAL-WORLD CONSEQUENCE OF THE ALLEGED DEFECT AS COMPARED TO OTHER SIMILAR INVESTIGATIONS FAIL TO IDENTIFY A SAFETY-RELATED DEFECT TREND.THIS PRELIMINARY EVALUATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY MAY TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
Additional source detail variants (3)
Exterior Lighting
A TOTAL OF 646,038 SUBJECT VEHICLES WERE SOLD DURING MY 2001-2003, AND THE COMPLAINT AND WARRANTY DATA TABULATED ABOVE APPLY TO THE TOTAL VEHICLE POPULATION.COMPLAINT REPORTS ALLEGING HEADLIGHT OUTAGE REPRESENT SLIGHTLY MORE THAT ONE-HALF OF THE TOTAL NUMBER OF COMPLAINTS AND THE BALANCE ARE ALLEGATIONS OF FLICKERING AND DIMMING.INVESTIGATION DISCLOSED THE ROOT CAUSE OF THE MALFUNCTION TO BE WEAR OF A CONTACT PLUNGER IN THE MULTIFUNCTION SWITCH THAT MAY RESULT IN A TEMPORARY OPEN CIRCUIT, WITH THE PLUNGER IN A NEUTRAL POSITION BETWEEN HIGH- AND LOW-BEAM CONTACT POINTS.CONSUMERS CONSISTENTLY REPORTED THAT MANIPULATION OF THE SWITCH HANDLE ON THE STEERING COLUMN RESTORES EITHER HIGH OR LOW BEAM HEADLIGHT FUNCTION.NO OTHER POTENTIAL SAFETY RELATED ISSUES, E.G., FIRES OR WINDSHIELD WIPER FAILURE, WERE FOUND TO BE RELATED TO THIS ISSUE.THE MANUFACTURER RECOGNIZED THE SUBJECT HEADLIGHT ISSUES FROM FAILURE AND WARRANTY REPORTS, AND ISSUED A REDESIGNED PLUNGER IN 2003. THE MANUFACTURER DID NOT IDENTIFY A DEFECT REQUIRING RECALL AND REMEDY.ODI HAS DETERMINED THAT THE RATES OF OCCURRENCE, THE FAILURE MODE AND THE REAL-WORLD CONSEQUENCE OF THE ALLEGED DEFECT AS COMPARED TO OTHER SIMILAR INVESTIGATIONS FAIL TO IDENTIFY A SAFETY-RELATED DEFECT TREND.THIS PRELIMINARY EVALUATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY MAY TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
Exterior Lighting:headlights
A TOTAL OF 646,038 SUBJECT VEHICLES WERE SOLD DURING MY 2001-2003, AND THE COMPLAINT AND WARRANTY DATA TABULATED ABOVE APPLY TO THE TOTAL VEHICLE POPULATION.COMPLAINT REPORTS ALLEGING HEADLIGHT OUTAGE REPRESENT SLIGHTLY MORE THAT ONE-HALF OF THE TOTAL NUMBER OF COMPLAINTS AND THE BALANCE ARE ALLEGATIONS OF FLICKERING AND DIMMING.INVESTIGATION DISCLOSED THE ROOT CAUSE OF THE MALFUNCTION TO BE WEAR OF A CONTACT PLUNGER IN THE MULTIFUNCTION SWITCH THAT MAY RESULT IN A TEMPORARY OPEN CIRCUIT, WITH THE PLUNGER IN A NEUTRAL POSITION BETWEEN HIGH- AND LOW-BEAM CONTACT POINTS.CONSUMERS CONSISTENTLY REPORTED THAT MANIPULATION OF THE SWITCH HANDLE ON THE STEERING COLUMN RESTORES EITHER HIGH OR LOW BEAM HEADLIGHT FUNCTION.NO OTHER POTENTIAL SAFETY RELATED ISSUES, E.G., FIRES OR WINDSHIELD WIPER FAILURE, WERE FOUND TO BE RELATED TO THIS ISSUE.THE MANUFACTURER RECOGNIZED THE SUBJECT HEADLIGHT ISSUES FROM FAILURE AND WARRANTY REPORTS, AND ISSUED A REDESIGNED PLUNGER IN 2003. THE MANUFACTURER DID NOT IDENTIFY A DEFECT REQUIRING RECALL AND REMEDY.ODI HAS DETERMINED THAT THE RATES OF OCCURRENCE, THE FAILURE MODE AND THE REAL-WORLD CONSEQUENCE OF THE ALLEGED DEFECT AS COMPARED TO OTHER SIMILAR INVESTIGATIONS FAIL TO IDENTIFY A SAFETY-RELATED DEFECT TREND.THIS PRELIMINARY EVALUATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY MAY TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
Exterior Lighting:headlights:switch
A TOTAL OF 646,038 SUBJECT VEHICLES WERE SOLD DURING MY 2001-2003, AND THE COMPLAINT AND WARRANTY DATA TABULATED ABOVE APPLY TO THE TOTAL VEHICLE POPULATION.COMPLAINT REPORTS ALLEGING HEADLIGHT OUTAGE REPRESENT SLIGHTLY MORE THAT ONE-HALF OF THE TOTAL NUMBER OF COMPLAINTS AND THE BALANCE ARE ALLEGATIONS OF FLICKERING AND DIMMING.INVESTIGATION DISCLOSED THE ROOT CAUSE OF THE MALFUNCTION TO BE WEAR OF A CONTACT PLUNGER IN THE MULTIFUNCTION SWITCH THAT MAY RESULT IN A TEMPORARY OPEN CIRCUIT, WITH THE PLUNGER IN A NEUTRAL POSITION BETWEEN HIGH- AND LOW-BEAM CONTACT POINTS.CONSUMERS CONSISTENTLY REPORTED THAT MANIPULATION OF THE SWITCH HANDLE ON THE STEERING COLUMN RESTORES EITHER HIGH OR LOW BEAM HEADLIGHT FUNCTION.NO OTHER POTENTIAL SAFETY RELATED ISSUES, E.G., FIRES OR WINDSHIELD WIPER FAILURE, WERE FOUND TO BE RELATED TO THIS ISSUE.THE MANUFACTURER RECOGNIZED THE SUBJECT HEADLIGHT ISSUES FROM FAILURE AND WARRANTY REPORTS, AND ISSUED A REDESIGNED PLUNGER IN 2003. THE MANUFACTURER DID NOT IDENTIFY A DEFECT REQUIRING RECALL AND REMEDY.ODI HAS DETERMINED THAT THE RATES OF OCCURRENCE, THE FAILURE MODE AND THE REAL-WORLD CONSEQUENCE OF THE ALLEGED DEFECT AS COMPARED TO OTHER SIMILAR INVESTIGATIONS FAIL TO IDENTIFY A SAFETY-RELATED DEFECT TREND.THIS PRELIMINARY EVALUATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY MAY TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
2003 Chevrolet Impala Problems, Complaints & Recalls | Skip That Year
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