NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
694 reports85,000 miles · Jul 13, 2012
Electrical System
2003 CHEVY IMPALA 87,000 MILES ON IT- SECURITY PASS LOCK SYSTEM BEGINS FLASHING PERIODICALLY WHILE I AM DRIVING AND THEN RANDOMLY WILL NOT START. THE ENTIRE DASH LIGHTS UP AND I HAVE POWER TO THE WINDOWS, BUT THE KEY WILL NOT START THE IGNITION. IF I WAIT 10 MINUTES, IT WILL START. I TOOK MY CARE TO GM SERVICE AND THEY SAID …
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2003 CHEVY IMPALA 87,000 MILES ON IT- SECURITY PASS LOCK SYSTEM BEGINS FLASHING PERIODICALLY WHILE I AM DRIVING AND THEN RANDOMLY WILL NOT START. THE ENTIRE DASH LIGHTS UP AND I HAVE POWER TO THE WINDOWS, BUT THE KEY WILL NOT START THE IGNITION. IF I WAIT 10 MINUTES, IT WILL START. I TOOK MY CARE TO GM SERVICE AND THEY SAID IT CAR NEED TO CHANGE SOME ELECTRICAL PARTS LIKE BCM COMPUTER, IGNITION KEY SET, ETC ETC WILL COST ME AROUND $850 AFTER MY RESEARCH ONLINE DISCOVERED THAT GM KNOWS ABOUT THE ISSUE IN THEIR SYSTEM, BUT DOES NOT CARE TO FIX IT. IN THIS ECONOMY, NO ONE CAN AFFORD TO REPLACE A 850 DOLLAR ERROR. IT IS DISHEARTENING. THE REASON WE WENT WITH A CHEVY IMPALA IS THE DEPENDABILITY. I CANNOT AFFORD THIS ISSUE AND IT IS SIMPLY CARELESS ON GM'S PART. I'M A VERY DISAPPOINTED CUSTOMER AND I WILL SPREAD THE WORD AROUND TO NOT PURCHASE GM VEHICLES. *TR
NHTSA ODI #10465594
Mileage unknown · Jun 19, 2012
Electronic Stability Control (esc)Exterior LightingVehicle Speed Control
I PURCHASED FROM VALLEY FORD 4/18/2009 I HAVE HAD NOTHING BUT TROUBLE WITH IT EVER SINCE I PURCHASED IT. I HAVE HAD ROCKER ARMS REPLACED, PINS, THE AFTERMARKET WARRANTY COMPANY WOULDN'T REPLACE THEM BECAUSE THEY TOLD ME THAT IT WAS NOT AN INTERNAL PROBLEM, I HAVE HAD PASS LOCK PROBLEMS WHICH I HAD TO GET DONE, I JUST REPLACED TH…
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I PURCHASED FROM VALLEY FORD 4/18/2009 I HAVE HAD NOTHING BUT TROUBLE WITH IT EVER SINCE I PURCHASED IT. I HAVE HAD ROCKER ARMS REPLACED, PINS, THE AFTERMARKET WARRANTY COMPANY WOULDN'T REPLACE THEM BECAUSE THEY TOLD ME THAT IT WAS NOT AN INTERNAL PROBLEM, I HAVE HAD PASS LOCK PROBLEMS WHICH I HAD TO GET DONE, I JUST REPLACED THE TRANSMISSION IN 2012 THE COMPUTER ON THE CAR READ THAT IT WAS SHIFT SOLENOIDS WHEN IT TURNED OUT TO BE THE TRANSMISSION. NOW AS OF THE PAST THREE MONTHS MY LOW BEAM HEAD LAMPS WILL NOT COME ON .THE DAY TIME RUNNING LAMPS WORK BUT WHEN IT GETS DARK THEY SHUT OFF & THE PARKING LAMPS STAY ON. THE ONLY WAY I WILL BE ABLE TO DRIVE IS TO HOLD THE TURN SIGNAL TOWARDS ME, ITS NOT THE BULBS THEY HAVE BEEN REPLACED & ITS NOT THE FUSES AND NO ONE SEEMS TO KNOW WHAT THE PROBLEM. MY CRUISE CONTROL LIGHT FLASHES ON AND OFF WHILE IM DRIVING & WHILE THE SWITCH IS OFF & ALSO MY CHECK ENGINE LIGHT FLASHES ON & OFF BUT WHEN I TAKE IT TO AUTO PART STORE TO HAVE IT HOOKED UP TO THE MACHINE IT DOESN'T READ ANYTHING.....I ASK THAT YOU GUYS CAN PLEASE HELP ME WITH THIS CAR, & I ALSO HAVE PROOF OF EVERYTHING I JUST WROTE RECEIPTS AND ALL. *JS
NHTSA ODI #10462205
100,000 miles · May 23, 2012
Electrical System
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE SECURITY WARNING LIGHT ILLUMINATED AS THE CONTACT ATTEMPTED TO START THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED AND THE VIN WAS UNKNOWN. THE FAILURE…
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TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE SECURITY WARNING LIGHT ILLUMINATED AS THE CONTACT ATTEMPTED TO START THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED AND THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 100,000.
NHTSA ODI #10459347
Mileage unknown · Apr 8, 2012
Electrical System
MY 2003 IMPALA LS 3800 CAR CUTS OUT WHEN I START IT AFTER ITS BEEN SITTING A WHILE. I HEAR THIS IS MOST COMMON FOR THESE GM MODELS BUT I CANNOT FIND OUT THE ISSUE TO STOP IT. SHOP WORKERS COULD NOT TELL AT THE SHOP BY DOING A DIAGNOSTIC SCAN. I REALLY WANT TO GET THIS ISSUE RESOLVED. *TR
NHTSA ODI #10454466
73,400 miles · Mar 4, 2012
Electrical System
I HAVE BEEN HAVING RECENT TROUBLE WITH MY CAR NOT STARTING. I TRY TO START IT AND NOTHING HAPPENS. I GET A SECURITY LIGHT THAT FLASHES. I AM USING THE ORIGINAL KEY. I WILL SOMETIMES BE ABLE TO START WITH WITHIN 15 MINUTES LATER, BUT SOMETIMES I AM STUCK SOMEWHERE FOR HOURS BEFORE IT WILL START AGAIN. IT IS NOT THE BATTERY BECAUS…
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I HAVE BEEN HAVING RECENT TROUBLE WITH MY CAR NOT STARTING. I TRY TO START IT AND NOTHING HAPPENS. I GET A SECURITY LIGHT THAT FLASHES. I AM USING THE ORIGINAL KEY. I WILL SOMETIMES BE ABLE TO START WITH WITHIN 15 MINUTES LATER, BUT SOMETIMES I AM STUCK SOMEWHERE FOR HOURS BEFORE IT WILL START AGAIN. IT IS NOT THE BATTERY BECAUSE I JUST RECENTLY GOT A NEW ONE THINKING THAT COULD BE THE PROBLEM. I READ ONLINE THAT IT HAS SOMETHING TO DO WITH A FAULTY PASS SECURITLY LOCK ISSUE WITH FLAWED GM SYSTEM. I ALSO READ THAT PAYING TO TRY THE FIX THE PROBLEM IS WORTHLESS BECAUSE IT WILL USUALLY JUST REOCCUR SO THERE SEEMS TO BE NO WAY TO FIX THIS WITHOUT CONTINIUING TO WASTE MY HARD EARNED MONEY. THIS IS BOTH A NUISACE AND HAS CAUSED ME MANY TROUBLES BEING LATE TO IMPORTATNT MEETINGS ETC. I ONCE HAD TO TAKE MY GRANNY TO THE HOSPITAL AND WAS NOT ABOUT TO BECAUSE MY CAR WOULDNT START. PLEASE DO WHAT YOU CAN TO GET THIS THING RECALLED AS I THINK IT IS UNFAIR TO ALL THESE PEOPLE. I LOVE TO BUY AMERICAN BUT THIS IS RIDICULOUS AND MAKES ME NOT WANT TO BUT ANOTHER AMERICAN MADE CAR. THANKS *TR
NHTSA ODI #10450240
99,999 miles · Mar 3, 2012
Power Train
I HAVE BEEN LOOKING FOR A PAGE LIKE THIS FOR A FEW YEARS NOW, I DON'T EVEN KNOW HOW I GOT TO THIS ONE. THIS 2003 IMPALA STARTED ACTING LIKE THIS BEFORE THE MILES I PLACE DOWN, BECAUSE I BOUGHT THIS CAR USE AND MY WARRANTY END, I WAS TOLD I COULDN'T DO ANYTHING (THE DEALER STATED) WHEN I COME TO A STOP AND THEN START WELL TRY TO …
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I HAVE BEEN LOOKING FOR A PAGE LIKE THIS FOR A FEW YEARS NOW, I DON'T EVEN KNOW HOW I GOT TO THIS ONE. THIS 2003 IMPALA STARTED ACTING LIKE THIS BEFORE THE MILES I PLACE DOWN, BECAUSE I BOUGHT THIS CAR USE AND MY WARRANTY END, I WAS TOLD I COULDN'T DO ANYTHING (THE DEALER STATED) WHEN I COME TO A STOP AND THEN START WELL TRY TO START THE CAR HESITATE AND THEN A HARD KICK/PUNCH AND IT WOULD DO THIS ONLY AT RED LIGHTS, STOP SIGNS, OR REVERSE. SO ON 05/12/2010 I BOUGHT THIS CAR TO A AUTO REPAIR SHOP THEY PERFORM A TEST AND IT CHECK OUT TWO OF THE SHIFT SOLENOIDS FOR THE TRANSMISSION WERE BAD SO THEY REPLACE BOTH SHIFT SOLENOIDS, SIDE COVER GASKET AND TRANSMISSION FILTER. COST ME $1,120.56 WITH IN A WEEK IT WAS STILL ACTING LIKE IT WAS NEVER WORK ON. I STARTED ASKING OTHER OWNERS ABOUT THERE IMPALA THEY ALL SAID IT DID THE SAME TO THEM. NOW HERE IT IS 2012 AND MY CAR STILL KICK HARD AND I CAN'T BELIEVE THERE ARE NO RECALL ON THE TRANSMISSION. I AM A LITTLE SHOCK MY MOTHER USE TO WORK FOR GM - *TR
NHTSA ODI #10450141
140,000 miles · Feb 22, 2012
Electrical SystemEngine And Engine Cooling
WHEN TO START CAR AND WOULD NOT START. LIGHTS AND RADIO WOULD COME ON. HAD A NEW BATTERY PUT IN AND THE ALTERNATOR CHECKED. 2 WEEKS LATER WHEN TO PICK UP NIECE FROM THE BABY SITTER, WAS INSIDE FOR 3 MINUTES CAME BACK OUT CAR WOULD NOT START AGAIN. AFTER 45 MINUTES OF TRYING TO START IT FINALLY STARTED. YESTERDAY, WENT OUT TO MY…
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WHEN TO START CAR AND WOULD NOT START. LIGHTS AND RADIO WOULD COME ON. HAD A NEW BATTERY PUT IN AND THE ALTERNATOR CHECKED. 2 WEEKS LATER WHEN TO PICK UP NIECE FROM THE BABY SITTER, WAS INSIDE FOR 3 MINUTES CAME BACK OUT CAR WOULD NOT START AGAIN. AFTER 45 MINUTES OF TRYING TO START IT FINALLY STARTED. YESTERDAY, WENT OUT TO MY CAR TO DRIVE TO A MEETING AND ONCE AGAIN IT WOULD NOT START. ABOUT 40 MINUTES LATER I WENT BACK OUT TO TRY IT AGAIN AND IT STARTED RIGHT UP. I DID RESEARCH ONLINE AND FOUND SEVERAL COMPLAINTS. APPARENTLY THIS IS A PASS CODE ISSUE. I DO NOT FEEL I SHOULD HAVE TO GO AND GET ALL THIS WORK DONE WHEN THERE IS NO REAL SOLUTION. THE CODE WILL NOT ALWAYS COME UP SO NOBODY KNOWS WHAT EXACTLY IS WRONG WITH THE CAR. IN SUMMARY, THE SECURITY SYSTEM THINKS THAT I AM TRYING TO STEEL MY OWN CAR. THIS HAS LEFT ME STRANDED IN THE COLD 3 DIFFERENT TIMES. I AM A 25 YEAR OLD LADY. THAT IS TOTALLY UNSAFE AND AS THERE IS NO REAL SOLUTION TO THE PROBLEM THAT ANYONE CAN FIND HOW AND I SUPPOSED TO GET IT FIXED. I HAVE A CHILD ON THE WAY. THIS IS NOT THE ONLY YEAR THAT DOES IT EITHER. ALL IMPALAS HAVE THIS ISSUE FROM THE YEARS 2003-2005. HOW CAN A RECALL NOT BE ISSUED. I CALLED CHEVY AND THEY BASICALLY SAID TO GO TO A DEALER BUT THAT IS NOT AN ACCEPTABLE ANSWER WHEN I READ THAT SEVERAL PEOPLE HAVE SPENT THOUSANDS OF DOLLARS AT THEIR DEALER ON THE SAME ISSUE AND ARE STILL HAVING ISSUES. PLEASE HELP!! HERE ARE SEVERAL ARTICLES ON THE ISSUE: HTTP://WWW.JUSTAUTOREPAIR.COM/CHEVROLET/IMPALA/589-SECURITY-LIGHT-NOT-STARTING-IGNITION-2003.HTML HTTP://WWW.CHEVYHHR.NET/FORUMS/SHOWTHREAD.PHP?T=30631. HTTP://ANSWERS.YAHOO.COM/QUESTION/INDEX?QID=20081001165133AACVYJCHTTP://WWW.CONSUMERAFFAIRS.COM/AUTOMOTIVE/CHEVY_IMPALA.HTML. *TR
NHTSA ODI #10448903
32,531 miles · Jan 20, 2012
Exterior Lighting
OVER A PERIOD OF TIME, THE HEADLIGHT LENSES HAVE BECOME CLOUDY AND MURKY. CLEANERS DO NOT HELP. WHEN DRIVING AT NIGHT (WORST IN RAIN OR SNOW AND AT HIGHER SPEEDS) THE VISIBILITY OF THE HEADLIGHT LAMPS PROJECTION BECOME LESS AND LESS. DO NOT SUGGEST USING THE HIGH BEAMS AS THESE WOULD BE A COVER-UP. WHEN SEALED BEAMS WERE USED FR…
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OVER A PERIOD OF TIME, THE HEADLIGHT LENSES HAVE BECOME CLOUDY AND MURKY. CLEANERS DO NOT HELP. WHEN DRIVING AT NIGHT (WORST IN RAIN OR SNOW AND AT HIGHER SPEEDS) THE VISIBILITY OF THE HEADLIGHT LAMPS PROJECTION BECOME LESS AND LESS. DO NOT SUGGEST USING THE HIGH BEAMS AS THESE WOULD BE A COVER-UP. WHEN SEALED BEAMS WERE USED FROM 1940 TO 1996, THIS PROBLEM DID NOT HAPPEN. (THE CLOUDY/MURKY LENSES) UNTIL THE MANUFACTURER'S WENT OVER TO PLASTIC LENSES BECAUSE OF THE NEW SAFETY CODES REQUIRED. UPDATED 01/30/12 *BF
NHTSA ODI #10445390
54,000 miles · Jan 1, 2012
Electrical System
THIS CAR FIRST FAILED TO START IN MAY OF 2010. SINCE THEN, IT HAS REPEATEDLY LEFT US DOWN, AND WE AND MECHANICS HAVE TRIED VARIES FIXES. USUALLY THE CAR WILL START AFTER A TEN MINUTE SESSION OF HAVING THE KEY TURNED ON, THEN OFF FOR FIVE SECONDS. MOST TIMES AFTER THAT, IT DOES START. HOWEVER, THIS IS BECOMING UNTENABLE. …
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THIS CAR FIRST FAILED TO START IN MAY OF 2010. SINCE THEN, IT HAS REPEATEDLY LEFT US DOWN, AND WE AND MECHANICS HAVE TRIED VARIES FIXES. USUALLY THE CAR WILL START AFTER A TEN MINUTE SESSION OF HAVING THE KEY TURNED ON, THEN OFF FOR FIVE SECONDS. MOST TIMES AFTER THAT, IT DOES START. HOWEVER, THIS IS BECOMING UNTENABLE. AFTER CHECKING ONLINE, I FIND THAT I AM ONE OF THOUSANDS OF PEOPLE HAVING THE SAME PROBLEM. *TR
NHTSA ODI #10442010
116,000 miles · Dec 7, 2011
Power Train
I PURCHASED MY 2003 CHEVY IMPALA IN 2009. CAR RAN PERFECT WHEN WE PURCHASED IT. AFTER 6 MONTHS THE TRANSMISSION STARTED TO SLIP. THAT IS NOT THE MAJOR ISSUE. THE MAJOR ISSUE IS THAT THE CAR DOES NOT START ALL THE TIME. CHANGED BATTERY AND IT STILL DOES NOT RUN. IT WILL START BUT ONLY RUNS UNTIL YOU PUT IT IN GEAR. IT THEN…
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I PURCHASED MY 2003 CHEVY IMPALA IN 2009. CAR RAN PERFECT WHEN WE PURCHASED IT. AFTER 6 MONTHS THE TRANSMISSION STARTED TO SLIP. THAT IS NOT THE MAJOR ISSUE. THE MAJOR ISSUE IS THAT THE CAR DOES NOT START ALL THE TIME. CHANGED BATTERY AND IT STILL DOES NOT RUN. IT WILL START BUT ONLY RUNS UNTIL YOU PUT IT IN GEAR. IT THEN STALLS OUT! THIS CAR HAS BEEN GREAT BUT IS NOT UNRELIABLE.. *TR
NHTSA ODI #10438887
Official recalls
5Oct 26, 2015
General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.
Consequence & remedy
Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.
Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engines front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.
Additional source detail variants (2)
Engine And Engine Cooling:exhaust System:manifold/header/muffler/tail Pipe
General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.
Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.
Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engines front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.
Engine And Engine Cooling:engine
General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.
Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.
Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engines front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.
Jul 3, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.
Apr 8, 2009
GENERAL MOTORS IS RECALLING 1,497,516 MY 1997-2003 BUICK REGAL, MY 1998-2003 CHEVROLET LUMINA, MONTE CARLO AND IMPALA, MY 1998-1999 OLDSMOBILE INTRIGUE, MY 1997-2003 PONTIAC GRAND PRIX VEHICLES EQUIPPED WITH A 3.8L V6 NATURALLY ASPIRATED ENGINE. SOME OF THESE VEHICLES HAVE A CONDITION IN WHICH DROPS OF ENGINE OIL MAY BE DEPOSITED ON THE EXHAUST MANIFOLD THROUGH HARD BRAKING.
Consequence & remedy
Consequence: IF THE MANIFOLD IS HOT ENOUGH AND THE OIL RUNS BELOW THE HEAT SHIELD, IT MAY IGNITE INTO A SMALL FLAME AND MAY SPREAD TO THE PLASTIC SPARK PLUG WIRE CHANNEL AND BEYOND INCREASING THE RISK OF AN ENGINE COMPARTMENT FIRE.
Remedy: DEALERS WILL REPLACE THE ENGINES FRONT VALVE COVER AND FRONT-VALVE-COVER GASKET WITH NEW PARTS OF AN IMPROVED DESIGN AND REMOVE THE ENGINES PLASTIC COVER AND PLASTIC OIL-FILL-TUBE EXTENSION, FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2016. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, OLDSMOBILE AT 1-800-630-6537, AND PONTIAC AT 1-800-620-7668 OR HTTP://WWW.PONTIAC.COM OR HTTP:WWW.GMOWNERCENTER.COM.
Feb 14, 2003
ON CERTAIN MINI VANS, PASSENGER AND SPORT UTILITY VEHICLES, SOME OF THESE VEHICLES HAVE A DRIVER'S SIDE AIR BAG THAT MAY NOT DEPLOY AS DESIGNED. IN ADDITION, THE AIR BAG INFLATOR COULD RUPTURE.
Consequence & remedy
Consequence: THIS COULD RESULT IN REDUCED CAPABILITY OF THE AIR BAG TO PROTECT THE DRIVER. ALSO IF THE AIR BAG INFLATOR RUPTURED, PIECES OF THE INFLATOR COULD STRIKE AND INJURE THE VEHICLE OCCUPANTS.
Remedy: DEALERS WILL INSPECT, AND IF NECESSARY, INSTALL A NEW DRIVER'S AIR BAG. OWNER NOTIFICATION BEGAN ON MARCH 11, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300, CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OR PONTIAC AT 1-800-762-2737.
Aug 9, 2002
CERTAIN PASSENGER, MINI VANS, AND SPORT UTILITY VEHICLES HAVE AN AIR BAG INFLATOR ON THE DRIVER'S SIDE THAT COULD FRACTURE AT A WELD DURING A DEPLOYMENT.
Consequence & remedy
Consequence: PIECES OF THE INFLATOR COULD STRIKE AND INJURE VEHICLE OCCUPANTS AND THE AIR BAG CUSHION WOULD NOT INFLATE FULLY, REDUCING THE CAPABILITY OF THE BAG TO PROTECT THE DRIVER.
Remedy: DEALERS WILL INSPECT, AND REPLACE, IF NECESSARY, THE AIR BAG MODULE ASSEMBLY ON THE DRIVER'S SIDE. OWNER NOTIFICATION BEGAN AUGUST 15, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300, CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OLDSMOBILE AT 1-800-442-6537, OR PONTIAC AT 1-800-762-2737.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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