NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
694 reports105,000 miles · Jul 11, 2014
Electrical SystemService Brakes
(3) PROBLEMS THAT ARE, AND HAVE BEEN, OCCURING. 1) SECURITY ISSUE: CAR WILL NOT START WHEN KEY IS TURN TO START. HAPPENS RANDOMLY. HAVE TO LET SECURITY RESET ITSELF AFTER 10 MINUTES AND CAR WILL START AGAIN. 2) ABS LIGHT ON: RANDOM. BRAKES WILL GRIND AT CERTAIN TIMES WHEN BRAKING. HARNESS AND/OR SENSOR PROBLEM. 3) TRACTION C…
Read full complaint
(3) PROBLEMS THAT ARE, AND HAVE BEEN, OCCURING. 1) SECURITY ISSUE: CAR WILL NOT START WHEN KEY IS TURN TO START. HAPPENS RANDOMLY. HAVE TO LET SECURITY RESET ITSELF AFTER 10 MINUTES AND CAR WILL START AGAIN. 2) ABS LIGHT ON: RANDOM. BRAKES WILL GRIND AT CERTAIN TIMES WHEN BRAKING. HARNESS AND/OR SENSOR PROBLEM. 3) TRACTION CONTROL LIGHT ON: TRACTION KCIKS IN WHEN DRIVING FOR NO APPARENT REASON. HAVE TO TURN TRACTOIN OFF FOR IT TO STOP. *TR
NHTSA ODI #10609950
90,000 miles · Jul 2, 2014
Electrical System
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. WHILE DRIVING OVER A BUMP AND SHIFTING GEARS, THE CONTACT WAS ABLE TO REMOVE THE KEY FROM THE IGNITION. THE SPEED WAS UNKNOWN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 90,000.
NHTSA ODI #10607905
112,974 miles · Jun 28, 2014
Electrical System
THIS PROBLEM HAD CAUSED ME PROBLEMS IN THE YEAR BEFORE IT WOULD NOT START. THE IGNITION LOCK CYLINDER WOULD NOT TURN VARIOUS TIMES BEFORE INCLUDING ONE TIME IT CUT OFF LUCKILY NEAR MY HOME AT A VERY LOW SPEED, BUT I WAS ABLE TO TURN THE STEERING WHEEL BACK AND FORTH AND IT WOULD FINALLY START. BUT, ON OCTOBER 9, 2013 I WAS ABOU…
Read full complaint
THIS PROBLEM HAD CAUSED ME PROBLEMS IN THE YEAR BEFORE IT WOULD NOT START. THE IGNITION LOCK CYLINDER WOULD NOT TURN VARIOUS TIMES BEFORE INCLUDING ONE TIME IT CUT OFF LUCKILY NEAR MY HOME AT A VERY LOW SPEED, BUT I WAS ABLE TO TURN THE STEERING WHEEL BACK AND FORTH AND IT WOULD FINALLY START. BUT, ON OCTOBER 9, 2013 I WAS ABOUT 65 MILES FROM HOME AND TRIED TO TURN THE KEY TO GO HOME AND IT WOULD NOT TURN. I HAD TO CALL A TOWING COMPANY TO TOW IT HOME. WITHIN A FEW DAYS I HAD IT TOWED TO A SERVICE CENTER AND WAS TOLD THE IGNITION LOCK CYLINDER HAD TO BE REPLACED. TOTAL CHARGE FOR REPAIR WAS $423.56 ! I NEVER THOUGHT MUCH ABOUT UNTIL THE RECENT RECALL FOR THIS PROBLEM IN OTHER YEARS. I DO FEEL THIS YEAR SHOULD BE INCLUDED. I NEVER THOUGHT ABOUT FILING A COMPLAINT UNTIL I NOW THINK THIS PROBLEM COULD CAUSE A CRASH. THIS NEEDS TO BE ADDRESSED AND REPAIRED FURTHER IF NEEDED. I ALSO FEEL MY REPAIR FEE SHOULD BE RETURNED. THANK YOU AND WAITING FOR REPLY TO MY PROBLEM. *TR
NHTSA ODI #10606680
60,000 miles · Jun 18, 2014
Electrical System
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START ON SEVERAL OCCASIONS. THE CONTACT MENTIONED THAT THE BATTERY WAS REPLACED AND THE VEHICLE WAS ABLE TO START. ADDITIONALLY, THE CONTACT HEARD A LOUD ABNORMAL NOISE WHEN STARTING THE VEHICLE. THE VEHICLE WAS ALSO TAKEN TO AN INDEPENDE…
Read full complaint
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START ON SEVERAL OCCASIONS. THE CONTACT MENTIONED THAT THE BATTERY WAS REPLACED AND THE VEHICLE WAS ABLE TO START. ADDITIONALLY, THE CONTACT HEARD A LOUD ABNORMAL NOISE WHEN STARTING THE VEHICLE. THE VEHICLE WAS ALSO TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE SECURITY SYSTEM SENSOR DATA CIRCUIT, AND THE KEYLESS ENTRY DATA LINK MAY NOT HAVE BEEN READING PROPERLY AND THE COMPUTER NEEDED TO BE RESET. THE INDEPENDENT MECHANIC SUGGESTED THAT THE CONTACT HAVE THE VEHICLE REPAIRED BY AN AUTHORIZED DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14E021000 (AFTERMARKET REPLACEMENT IGNITION SWITCHES). THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
NHTSA ODI #10599127
40,000 miles · Jun 17, 2014
Power Train
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT MENTIONED THAT THE WARNING LIGHTS ILLUMINATED WHENEVEN THE VEHICLE WAS POWERED ON. THE VEHICLE WAS TAKEN TO A MECHANIC. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE…
Read full complaint
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT MENTIONED THAT THE WARNING LIGHTS ILLUMINATED WHENEVEN THE VEHICLE WAS POWERED ON. THE VEHICLE WAS TAKEN TO A MECHANIC. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000 AND THE FAILURE MILEAGE WAS 44,000. THE VIN WAS NOT AVAILABLE.
NHTSA ODI #10599017
50,000 miles · Jun 17, 2014
Electrical System
CAR DOESN'T START FOR TEN MINUTES AND AFTER THAT TURN KEY AND THEN IT STARTS. IT IS VARY UPSETTING FOR IT MAKES ME LATE FOR WORK SOMETIMES ARE OTHER PLACES. *TR
NHTSA ODI #10598729
62,000 miles · Jun 14, 2014
Electrical SystemEngine
AT SLOW SPEEDS AFTER CONSIDERABLE DRIVING DISTANCES, ON TWO OCCASIONS, ENGINE TURNED OFF, LEAVING NO POWER FOR DRIVE OR STEERING. CAR RE-STARTED BOTH TIMES. NO RECURRENCE TO DATE AFTER IGNITION SWITCH WAS REPLACED ON 5/27/14. *JS
NHTSA ODI #10598333
79,850 miles · Jun 14, 2014
Electrical System
SECURITY SYSTEM WILL NOT ALLOW YOU TO START THE ENGINE, YOU TURN THE KEY AND NOTHING HAPPENS, THE SECURITY LIGHT BLINKS FOR 10 MINUTES. IF YOU DO NOTHING AFTER THE LIGHT STOPS BLINKING YOU MIGHT BE ABLE TO START ENGINE, SOMETIMES YOU HAVE TO LET IT CYCLE 2 OR 3 TIMES. THIS IS VERY DANGEROUS FOR MY WIFE AS SHE GETS OUT OF WORK AT…
Read full complaint
SECURITY SYSTEM WILL NOT ALLOW YOU TO START THE ENGINE, YOU TURN THE KEY AND NOTHING HAPPENS, THE SECURITY LIGHT BLINKS FOR 10 MINUTES. IF YOU DO NOTHING AFTER THE LIGHT STOPS BLINKING YOU MIGHT BE ABLE TO START ENGINE, SOMETIMES YOU HAVE TO LET IT CYCLE 2 OR 3 TIMES. THIS IS VERY DANGEROUS FOR MY WIFE AS SHE GETS OUT OF WORK AT 9:30 PM AND IS ALONE IN A PARKING LOT. CHEVROLET KNOWS ABOUT THIS PROBLEM AND WILL DO NOTHING AS THERE HAVE BEEN NO DEATHS BECAUSE OF THIS. *JS
NHTSA ODI #10598271
Mileage unknown · May 21, 2014
Electrical SystemExterior LightingSeats
I WAS ON MY WAY HOME FROM WORK WHEN MY DRIVERSIDE HEAD LIGHT WENT OUT SO I STOPPED AND BOUGHT A NEW BULB AT THE CLOSEST STORE WHEN I REPLACED THE BULB THE LIGHT STILL DIDNT COME BACK ON THEN THE DTR LIGHT ALSO STARTED HAVING ISSUES THE ONLY TIME YOU GET ANY LIGHTS ON THE DRIVER SIDE IS WHEN YOU MOVE THE ENTIRE HEADLIGHT ASSEMBLY…
Read full complaint
I WAS ON MY WAY HOME FROM WORK WHEN MY DRIVERSIDE HEAD LIGHT WENT OUT SO I STOPPED AND BOUGHT A NEW BULB AT THE CLOSEST STORE WHEN I REPLACED THE BULB THE LIGHT STILL DIDNT COME BACK ON THEN THE DTR LIGHT ALSO STARTED HAVING ISSUES THE ONLY TIME YOU GET ANY LIGHTS ON THE DRIVER SIDE IS WHEN YOU MOVE THE ENTIRE HEADLIGHT ASSEMBLY AROUND THEN YOU GET DIM LIGHTING SO FOR THE PAST COUPLE MONTHS WE HAVENT BEEN ABLE TO USE OUR CAR AT NIGHT. I KEEP CHECKING FOR RECALLS BUT I HAVENT SEEN ANY AND WE HAVE ALWAYS HAD PROBLEMS WITH OUR DTR LIGHTING INCLUDING THE ONES THAT CONTROL OUR DASH LIGHTS. CAUSE WE HAVE NONE THEY WORK DURING TH EDAY WHEN THEY WANT TOO BUT AT NIGHT WE HAVE NO LIGHTS IN OUR DASH. ALSO THE DRIVERS SIDE HEATED SEAT HAS QUIT WORKING. IT ALL OCCURED ROUGHLY AROUND THE SAME TIME. NOBODYS BEEN ABLE TO FIX THE ISSUES. *TR
NHTSA ODI #10592973
249,657 miles · May 19, 2014
Electrical SystemEngineFire
MAY 16, 2014 AT 6:30 AM I PARKED THE CAR IN MY DRIVEWAY AFTER TAKING MY HUSBAND TO WORK. I LOCKED THE DOORS AFTER EXITING THE VEHICLE WITH MY KEYS IN HAND. I WAS IN MY HOME AT ABOUT 6:42 AM WHEN MY NEIGHBOR BEGAN BANGING ON MY DOOR AND YELLING THAT THE CAR WAS ON FIRE, I TOOK A LOOK OUT OF THE WINDOW AND CAME DOWN TO GET A …
Read full complaint
MAY 16, 2014 AT 6:30 AM I PARKED THE CAR IN MY DRIVEWAY AFTER TAKING MY HUSBAND TO WORK. I LOCKED THE DOORS AFTER EXITING THE VEHICLE WITH MY KEYS IN HAND. I WAS IN MY HOME AT ABOUT 6:42 AM WHEN MY NEIGHBOR BEGAN BANGING ON MY DOOR AND YELLING THAT THE CAR WAS ON FIRE, I TOOK A LOOK OUT OF THE WINDOW AND CAME DOWN TO GET A CLOSER LOOK,STUNNED THERE WAS SMOKE EVERYWHERE AND FLAMES UNDER THE HOOD. I IMMEDIATELY CALLED 911 THEY CAME IT TOOK A GOOD BIT OF TIME PUTTING THE FIRE OUT.I SPOKE TO THE FIREFIGHTERS AFTER AND HE SAID HE BELIEVED IT"S ORIGIN WAS ELECTRICAL. WE RECEIVED A QUOTE TO REPAIR,REPLACE THE ENGINE COOLANT TUBE ON MAY 6,2014 FROM TIRE DISCOUNTERS AND MY PLAN WAS TO DROP THE CAR OFF THE MORNING OF 5/16. MY HUSBAND AND I ARE BOTH HEART PATIENTS AND THE LOSS OF THIS CAR WAS DEVASTATING. I ALSO WOULD LIKE TO ADD THAT WE HAD JUST PURCHASED THIS VEHICLE ON APRIL 6, 2014 . THE CAR IS A TOTAL LOSS. WE HAVE THE QUOTE FROM TIRE DISCOUNTERS,VIDEO AND PICTURES FROM THE FIRE AND THE REPORT FROM THE INCIDENT. I PRAY FOR OTHERS THAT DIDN'T LEARN OF THIS RECALL IN TIME WITH TRAGIC RESULTS AND I AM GRATEFUL NO LOSS OF LIFE OCCURRED HERE BUT THE PAIN OF TRYING TO GET TO APPOINTMENTS AND GETTING MY HUSBAND BACK AND FORTH TO WORK AT HONEYWELL BEGINS AGAIN. THANK YOU FOR YOUR EAR. *TR UPDATED 12/11/2014 *JS
NHTSA ODI #10592436
Official recalls
5Oct 26, 2015
General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.
Consequence & remedy
Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.
Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engines front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.
Additional source detail variants (2)
Engine And Engine Cooling:exhaust System:manifold/header/muffler/tail Pipe
General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.
Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.
Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engines front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.
Engine And Engine Cooling:engine
General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.
Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.
Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engines front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.
Jul 3, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.
Apr 8, 2009
GENERAL MOTORS IS RECALLING 1,497,516 MY 1997-2003 BUICK REGAL, MY 1998-2003 CHEVROLET LUMINA, MONTE CARLO AND IMPALA, MY 1998-1999 OLDSMOBILE INTRIGUE, MY 1997-2003 PONTIAC GRAND PRIX VEHICLES EQUIPPED WITH A 3.8L V6 NATURALLY ASPIRATED ENGINE. SOME OF THESE VEHICLES HAVE A CONDITION IN WHICH DROPS OF ENGINE OIL MAY BE DEPOSITED ON THE EXHAUST MANIFOLD THROUGH HARD BRAKING.
Consequence & remedy
Consequence: IF THE MANIFOLD IS HOT ENOUGH AND THE OIL RUNS BELOW THE HEAT SHIELD, IT MAY IGNITE INTO A SMALL FLAME AND MAY SPREAD TO THE PLASTIC SPARK PLUG WIRE CHANNEL AND BEYOND INCREASING THE RISK OF AN ENGINE COMPARTMENT FIRE.
Remedy: DEALERS WILL REPLACE THE ENGINES FRONT VALVE COVER AND FRONT-VALVE-COVER GASKET WITH NEW PARTS OF AN IMPROVED DESIGN AND REMOVE THE ENGINES PLASTIC COVER AND PLASTIC OIL-FILL-TUBE EXTENSION, FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2016. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, OLDSMOBILE AT 1-800-630-6537, AND PONTIAC AT 1-800-620-7668 OR HTTP://WWW.PONTIAC.COM OR HTTP:WWW.GMOWNERCENTER.COM.
Feb 14, 2003
ON CERTAIN MINI VANS, PASSENGER AND SPORT UTILITY VEHICLES, SOME OF THESE VEHICLES HAVE A DRIVER'S SIDE AIR BAG THAT MAY NOT DEPLOY AS DESIGNED. IN ADDITION, THE AIR BAG INFLATOR COULD RUPTURE.
Consequence & remedy
Consequence: THIS COULD RESULT IN REDUCED CAPABILITY OF THE AIR BAG TO PROTECT THE DRIVER. ALSO IF THE AIR BAG INFLATOR RUPTURED, PIECES OF THE INFLATOR COULD STRIKE AND INJURE THE VEHICLE OCCUPANTS.
Remedy: DEALERS WILL INSPECT, AND IF NECESSARY, INSTALL A NEW DRIVER'S AIR BAG. OWNER NOTIFICATION BEGAN ON MARCH 11, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300, CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OR PONTIAC AT 1-800-762-2737.
Aug 9, 2002
CERTAIN PASSENGER, MINI VANS, AND SPORT UTILITY VEHICLES HAVE AN AIR BAG INFLATOR ON THE DRIVER'S SIDE THAT COULD FRACTURE AT A WELD DURING A DEPLOYMENT.
Consequence & remedy
Consequence: PIECES OF THE INFLATOR COULD STRIKE AND INJURE VEHICLE OCCUPANTS AND THE AIR BAG CUSHION WOULD NOT INFLATE FULLY, REDUCING THE CAPABILITY OF THE BAG TO PROTECT THE DRIVER.
Remedy: DEALERS WILL INSPECT, AND REPLACE, IF NECESSARY, THE AIR BAG MODULE ASSEMBLY ON THE DRIVER'S SIDE. OWNER NOTIFICATION BEGAN AUGUST 15, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300, CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OLDSMOBILE AT 1-800-442-6537, OR PONTIAC AT 1-800-762-2737.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗