NHTSA owner reports · September 18, 2026 snapshot.
Steering complaints
30 reportsClear category filter500 miles · Oct 21, 2007
Steering
2003 CHEVROLET IMPALA (I BOUGHT IT NEW) PROBLEM TURNING THE STEERING WHEEL AND BRAKING, I HEAR AND FEEL CLUNKING COMING FROM THE FRONT END OF THE VEHICLE IN THE STEERING COLUMN . I ALSO FELT A VIBRATION IN THE STEERING WHEEL. I HAD THE CAR INTO THE DEALER 3 TIMES. EACH TIME THE PROBLEM WET AWAY FOR A MONTH OR SO BUT RETUR…
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2003 CHEVROLET IMPALA (I BOUGHT IT NEW) PROBLEM TURNING THE STEERING WHEEL AND BRAKING, I HEAR AND FEEL CLUNKING COMING FROM THE FRONT END OF THE VEHICLE IN THE STEERING COLUMN . I ALSO FELT A VIBRATION IN THE STEERING WHEEL. I HAD THE CAR INTO THE DEALER 3 TIMES. EACH TIME THE PROBLEM WET AWAY FOR A MONTH OR SO BUT RETURNED. EACH TIME I DRIVE THE CAR I HOPE THE STEERING DOES NOT FAIL AND CAUSE AN ACCIDENT. NO MORE GENERAL MOTORS CARS FOR ME. I HAVE BOUGHT GM SINCE1969. I WILL NOT BUY ANOTHER GM CAR. *TR
NHTSA ODI #10206439
30,000 miles · Sep 18, 2007
Steering
TL*THE CONTACT OWNS A 2003 CHEVROLET IMPALA. WHILE DRIVING BETWEEN 1 AND 25 MPH, THE CONTACT HEARD A LOUD CLUNKING NOISE COMING FROM THE FRONT END OF THE VEHICLE. HE ALSO FELT A VIBRATION IN THE STEERING WHEEL. THERE IS A TECHNICAL SERVICE BULLETIN (01-02-32001H) REGARDING THIS SAME FAILURE. THE MANUFACTURER STATED THAT THE …
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TL*THE CONTACT OWNS A 2003 CHEVROLET IMPALA. WHILE DRIVING BETWEEN 1 AND 25 MPH, THE CONTACT HEARD A LOUD CLUNKING NOISE COMING FROM THE FRONT END OF THE VEHICLE. HE ALSO FELT A VIBRATION IN THE STEERING WHEEL. THERE IS A TECHNICAL SERVICE BULLETIN (01-02-32001H) REGARDING THIS SAME FAILURE. THE MANUFACTURER STATED THAT THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COSTS. THE CURRENT MILEAGE WAS 40,000 AND FAILURE MILEAGE WAS 30,000.
NHTSA ODI #10203318
52,000 miles · Aug 22, 2007
Service Brakes, HydraulicSteering
CLUNKING NOISE IN FRONT END ESPECIALLY WHEN YOU ARE IN A TURN. ALSO COULD FEEL A "THUMP" THROUGH THE STEERING WHEEL AT SAME TIME. WE ARE STATIONED IN GERMANY IN THE AIR FORCE. TOOK IT TO THE OPEL DEALER (CHEVY EQUIV. IN GERMANY) AND THEY DIAGNOSED IT AS THE INTERMEDIATE SHAFT NEEDING TO BE REPLACED. AFTER $300 AND A LONG TIM…
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CLUNKING NOISE IN FRONT END ESPECIALLY WHEN YOU ARE IN A TURN. ALSO COULD FEEL A "THUMP" THROUGH THE STEERING WHEEL AT SAME TIME. WE ARE STATIONED IN GERMANY IN THE AIR FORCE. TOOK IT TO THE OPEL DEALER (CHEVY EQUIV. IN GERMANY) AND THEY DIAGNOSED IT AS THE INTERMEDIATE SHAFT NEEDING TO BE REPLACED. AFTER $300 AND A LONG TIME WAITING FOR THE PART, IT WAS REPLACED AND HASN'T GIVEN US A PROBLEM SINCE. ALSO HAVE HAD MAJOR PROBLEM WITH THIS CAR "EATING" BRAKES AND ROTORS. REMINDS ME EXACTLY OF MY BUICK REGAL I HAD WITH THE SAME BRAKE ISSUES. AFTER I SOLD THE REGAL, I WAS SENT INFO ON A CLASS ACTION SUIT AGAINST GMC FOR THE SAME BRAKE ISSUES. BOTH ARE GREAT CARS BUT BRAKES STINK. *TR
NHTSA ODI #10200463
2,500 miles · Aug 18, 2005
Steering
DT: THE CONSUMER STATES THAT THE STEERING COLUMN SQUEALS AND KLUNKS. WHEN THE CONSUMER TURNS THE STEERING WHEEL IT KLUNKS. IT DID NOT HAPPEN ALL THE TIME,-PER THE CONSUMER. TTOK THE CAR BACK TO THE DEALERSHIP 11 TIMES BECAUSE IT KLUNKED. THE CONSUMER HAS BEEN TRYING TO HAVE THIS FIXED 2 YEARS. THE DEALERSHIP HAS HEARD THE NOIS…
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DT: THE CONSUMER STATES THAT THE STEERING COLUMN SQUEALS AND KLUNKS. WHEN THE CONSUMER TURNS THE STEERING WHEEL IT KLUNKS. IT DID NOT HAPPEN ALL THE TIME,-PER THE CONSUMER. TTOK THE CAR BACK TO THE DEALERSHIP 11 TIMES BECAUSE IT KLUNKED. THE CONSUMER HAS BEEN TRYING TO HAVE THIS FIXED 2 YEARS. THE DEALERSHIP HAS HEARD THE NOISE. WHEN THE CONSUMER TAKES THE CAR TO THE DEALER AND IT IS NOT MAKING THE NOISE, THE DEALER WON'T FIX IT. THEY HAVE PUT IN A NEW COLUMN TWICE. THE CONSUMER WAS A MONTH LATE ON FILING ON THE LEMON LAW. THE OWNER JUST DOES NOT WANT THE CAR. THE CAR IS A 2003 CHEVY IMPALA. *AKTHE OWNER HAS TALKED TO GM AND THEY WERE VERY RUDE TO THE CONSUMER.
NHTSA ODI #10133319
28,194 miles · Aug 12, 2005
SteeringStructureVisibility
DT: THE DASH WAS CAVING IN, THE WINDSHIELD WAS OFF LEVEL AND THERE WAS KNOCKING IN THE STEERING, THE UNDERNEATH FRAME WAS HANGING DOWN ON THE DRIVER'S SIDE; THERE WAS A GAP IN THE CONNECTION OF THE REAR PASSENGER'S SIDE DOOR, AND OTHER PROBLEMS. THE CONSUMER HAD THE ROTORS REPLACED, AND THE WHEELS ALIGNED. THEN, THE CONS…
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DT: THE DASH WAS CAVING IN, THE WINDSHIELD WAS OFF LEVEL AND THERE WAS KNOCKING IN THE STEERING, THE UNDERNEATH FRAME WAS HANGING DOWN ON THE DRIVER'S SIDE; THERE WAS A GAP IN THE CONNECTION OF THE REAR PASSENGER'S SIDE DOOR, AND OTHER PROBLEMS. THE CONSUMER HAD THE ROTORS REPLACED, AND THE WHEELS ALIGNED. THEN, THE CONSUMER TOOK VEHICLE TO A DEALERSHIP AND THEY TOLD HER THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. SHE CONTACTED THE MANUFACTURER, WHO TOLD HER THAT THERE WAS NOTHING THEY COULD DO BECAUSE IT WAS OUT OF WARRANTY. THE CONSUMER STATED THAT AT FIRST THERE WAS A PROBLEM WITH THE STEERING AND THEY REPLACED GEAR SHAFT.*AK
NHTSA ODI #10132669
29,000 miles · Jun 6, 2005
Steering
ON THE AFTERNOON OF MONDAY, JUNE 6, 2004, I WAS DRIVING A 2003 CHEVROLET IMPALA DOWN HADDONFIELD ROAD IN CHERRY HILL, NEW JERSEY WHEN, SUDDENLY AND WITHOUT WARNING, ITS SPEEDOMETER DROPPED DOWN TO ZERO, ITS BRAKES BECAME INOPERABLE, AND ITS STEERING WHEEL BECAME RIGID AND VIRTUALLY UN-TURNABLE. I WAS FORCED TO COAST TO A STOP. …
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ON THE AFTERNOON OF MONDAY, JUNE 6, 2004, I WAS DRIVING A 2003 CHEVROLET IMPALA DOWN HADDONFIELD ROAD IN CHERRY HILL, NEW JERSEY WHEN, SUDDENLY AND WITHOUT WARNING, ITS SPEEDOMETER DROPPED DOWN TO ZERO, ITS BRAKES BECAME INOPERABLE, AND ITS STEERING WHEEL BECAME RIGID AND VIRTUALLY UN-TURNABLE. I WAS FORCED TO COAST TO A STOP. FORTUNATELY, THE INCIDENT DID NOT CAUSE A CRASH. THIS IS THE SECOND TIME THAT SUCH AN INCIDENT HAS OCCURRED WITH THIS CAR, WITH THE PREVIOUS INCIDENT OCCURRING IN OR AROUND JULY 2004. I AM REPORTING THIS TO MY LOCAL CHEVROLET DEALERSHIP.
NHTSA ODI #10124345
3,700 miles · Feb 14, 2005
SteeringSuspension
WHILE TURNING AT ANY SPEED, CONSUMER HEARD A KNOCKING NOISE COMING FROM THE FRONT END. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK.....ALSO, REPLACED INTERMEDIATE STEERING SHAFT. *AK
NHTSA ODI #10111451
55,000 miles · Dec 9, 2004
Service Brakes, HydraulicSteering
EXPERIENCING CLUNK IN STEERING; ALSO FAILED ROTORS.*AK
NHTSA ODI #10102435
30,000 miles · Sep 3, 2004
Steering
WHILE DRIVING AT LOW SPEEDS VEHICLE LOST POWER STEERING. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
NHTSA ODI #10090365
740 miles · Nov 5, 2003
Power TrainSteeringSuspension
WHILE DRIVING, THE CONSUMER NOTICED THERE WAS TOO MUCH PLAY IN THE STEERING WHEEL. ALSO, THE TRANSMISSION WAS NOT WORKING PROPERLY AND THE VEHICLE FAILED TO ACCELERATE. DEALER WAS NOTIFIED OF THE PROBLEM. *AK THE DEALER ATTEMPTED TO REPAIR THE TRANSMISSION, BUT THE VEHICLE WAS STILL UNABLE TO MERGE INTO FREEWAY TRAFFIC.…
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WHILE DRIVING, THE CONSUMER NOTICED THERE WAS TOO MUCH PLAY IN THE STEERING WHEEL. ALSO, THE TRANSMISSION WAS NOT WORKING PROPERLY AND THE VEHICLE FAILED TO ACCELERATE. DEALER WAS NOTIFIED OF THE PROBLEM. *AK THE DEALER ATTEMPTED TO REPAIR THE TRANSMISSION, BUT THE VEHICLE WAS STILL UNABLE TO MERGE INTO FREEWAY TRAFFIC. THE VEHICLE PULLED HARD TO THE LEFT AND WOULD BECOME UNCONTROLLABLE. THE TIRES WERE REPLACED, BUT THE PROBLEM REMAINED. *SCC *JB
NHTSA ODI #10042500
Official recalls
5Oct 26, 2015
General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.
Consequence & remedy
Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.
Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engines front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.
Additional source detail variants (2)
Engine And Engine Cooling:exhaust System:manifold/header/muffler/tail Pipe
General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.
Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.
Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engines front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.
Engine And Engine Cooling:engine
General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.
Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.
Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engines front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.
Jul 3, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.
Apr 8, 2009
GENERAL MOTORS IS RECALLING 1,497,516 MY 1997-2003 BUICK REGAL, MY 1998-2003 CHEVROLET LUMINA, MONTE CARLO AND IMPALA, MY 1998-1999 OLDSMOBILE INTRIGUE, MY 1997-2003 PONTIAC GRAND PRIX VEHICLES EQUIPPED WITH A 3.8L V6 NATURALLY ASPIRATED ENGINE. SOME OF THESE VEHICLES HAVE A CONDITION IN WHICH DROPS OF ENGINE OIL MAY BE DEPOSITED ON THE EXHAUST MANIFOLD THROUGH HARD BRAKING.
Consequence & remedy
Consequence: IF THE MANIFOLD IS HOT ENOUGH AND THE OIL RUNS BELOW THE HEAT SHIELD, IT MAY IGNITE INTO A SMALL FLAME AND MAY SPREAD TO THE PLASTIC SPARK PLUG WIRE CHANNEL AND BEYOND INCREASING THE RISK OF AN ENGINE COMPARTMENT FIRE.
Remedy: DEALERS WILL REPLACE THE ENGINES FRONT VALVE COVER AND FRONT-VALVE-COVER GASKET WITH NEW PARTS OF AN IMPROVED DESIGN AND REMOVE THE ENGINES PLASTIC COVER AND PLASTIC OIL-FILL-TUBE EXTENSION, FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2016. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, OLDSMOBILE AT 1-800-630-6537, AND PONTIAC AT 1-800-620-7668 OR HTTP://WWW.PONTIAC.COM OR HTTP:WWW.GMOWNERCENTER.COM.
Feb 14, 2003
ON CERTAIN MINI VANS, PASSENGER AND SPORT UTILITY VEHICLES, SOME OF THESE VEHICLES HAVE A DRIVER'S SIDE AIR BAG THAT MAY NOT DEPLOY AS DESIGNED. IN ADDITION, THE AIR BAG INFLATOR COULD RUPTURE.
Consequence & remedy
Consequence: THIS COULD RESULT IN REDUCED CAPABILITY OF THE AIR BAG TO PROTECT THE DRIVER. ALSO IF THE AIR BAG INFLATOR RUPTURED, PIECES OF THE INFLATOR COULD STRIKE AND INJURE THE VEHICLE OCCUPANTS.
Remedy: DEALERS WILL INSPECT, AND IF NECESSARY, INSTALL A NEW DRIVER'S AIR BAG. OWNER NOTIFICATION BEGAN ON MARCH 11, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300, CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OR PONTIAC AT 1-800-762-2737.
Aug 9, 2002
CERTAIN PASSENGER, MINI VANS, AND SPORT UTILITY VEHICLES HAVE AN AIR BAG INFLATOR ON THE DRIVER'S SIDE THAT COULD FRACTURE AT A WELD DURING A DEPLOYMENT.
Consequence & remedy
Consequence: PIECES OF THE INFLATOR COULD STRIKE AND INJURE VEHICLE OCCUPANTS AND THE AIR BAG CUSHION WOULD NOT INFLATE FULLY, REDUCING THE CAPABILITY OF THE BAG TO PROTECT THE DRIVER.
Remedy: DEALERS WILL INSPECT, AND REPLACE, IF NECESSARY, THE AIR BAG MODULE ASSEMBLY ON THE DRIVER'S SIDE. OWNER NOTIFICATION BEGAN AUGUST 15, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300, CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OLDSMOBILE AT 1-800-442-6537, OR PONTIAC AT 1-800-762-2737.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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