Illustration2003 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL REPAIRS ISSUES. *SMD THE CONSUMER ALSO STATED THE CHECK ENGINE, ABS AND TIRE PRESSURE LIGHT WAS ON. ALSO, THERE WAS A CLICK IN THE STEERING WHEEL WHEN TURNING IT, THE VEHICLE HAD AN OIL LEAK, FREON WAS LEAKING FROM THE VEHICLE. . *JB
2003 Chevrolet Impala
Owner reports · Recalls · Investigations
Limited comparison data
There is not enough comparable history to draw a useful model-year comparison.
About this comparison →How this year compares
Owner complaints by model year
Compare all Impala years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
670–25K
6625–50K
9150–75K
8175–100K
121100–150K
87150K+
513 reports with mileage · 181 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 264 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Exterior Lighting. Review the 103 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine. Review the 88 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
32 crash reports32 fire reports23 injury reports
Service Brakes, Hydraulic complaints
54 reportsGOT THIS CAR NEW 2003,AT 376 MILES HAD BRAKE PROBLEMS,HAD IT BACK TO DEALER 10 OR 11 TIMES FOR SAME PROBLEM,SO ABOUT EVERY 3-4 MONTHS I HAVE TO TURN ROTORS OR GET NEW ONE;S+BRAKE PADS,ALSO DASH LIGHTS ARE OUT,AS THE CAR IS OUT OF WARRANTY NOW,THIS IS THE WORST CAR I EVER OWNED ,AS I AM A RETIRED OTR TRUCK DRIVER ,SO I DONT MISUS…
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GOT THIS CAR NEW 2003,AT 376 MILES HAD BRAKE PROBLEMS,HAD IT BACK TO DEALER 10 OR 11 TIMES FOR SAME PROBLEM,SO ABOUT EVERY 3-4 MONTHS I HAVE TO TURN ROTORS OR GET NEW ONE;S+BRAKE PADS,ALSO DASH LIGHTS ARE OUT,AS THE CAR IS OUT OF WARRANTY NOW,THIS IS THE WORST CAR I EVER OWNED ,AS I AM A RETIRED OTR TRUCK DRIVER ,SO I DONT MISUSE BRAKES. *TT
THE TRACTION ACTIVE LIGHT LIGHTS UP AFTER BACKING UP AND BRAKING. I UNDERSTAND THIS IS A KNOWN PROBLEM WITH IMPALAS. THE CAR MAKES A GRINDING NOISE FOR A SECOND OR TWO. THIS IS AN INTERMITTENT PROBLEM. *KB
UNDER HARD HIGH SPEED BRAKING THE FRONT BRAKES SHUDDER BADLY CAUSING A SEVERE FRONT END SHIMMY DUE TO WARPED ROTORS MAKING STOPPING DIFFICULT. IF PRESSURE ON PEDAL IS NOT RELEASED THIS COULD CAUSE LOSS OF CONTROL AND A CRASH. IT IS WORSE IF GOING DOWNHILL. THIS IS A VERY COMMON ISSUE ON GM CARS BUILD IN THE LAST 8 YEARS. THE…
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UNDER HARD HIGH SPEED BRAKING THE FRONT BRAKES SHUDDER BADLY CAUSING A SEVERE FRONT END SHIMMY DUE TO WARPED ROTORS MAKING STOPPING DIFFICULT. IF PRESSURE ON PEDAL IS NOT RELEASED THIS COULD CAUSE LOSS OF CONTROL AND A CRASH. IT IS WORSE IF GOING DOWNHILL. THIS IS A VERY COMMON ISSUE ON GM CARS BUILD IN THE LAST 8 YEARS. THERE ARE POSTS ALL OVER THE INTERNET ABOUT THIS. THE PROBLEM IS WITH POORLY MADE BRAKE ROTORS THAT WARP AT UNDER 15,000 MILES OF NORMAL USE. I HAVE HAD THE SAME ISSUE WITH MY WIFE'S 2003 IMPALA. THESE CARS SHOULD BE RECALLED AND THE ROTORS REPLACED WITH PARTS OF ADEQUATE QUALITY. IF YOU CAN GET THE ISSUE ADDRESSED UNDER WARRANTY, THE DEALER WILL ONLY EITHER TURN THE DEFECTIVE ROTORS OR REPLACE THEM WITH THE SAME OEM JUNK. THE ONLY FIX I HAVE FOUND IT TO REPLACE THEM WITH AFTERMARKET ROTORS AND PADS. *TR
THE IMPALA HAS BRAKES THAT HAVE A LOT OF CHATTER. THE BRAKES PULSATE AND HAVE A VIOLENT SHAKING FIT. I HAD THE BRAKES AND ROTORS REPLACED AT 66,000 MILES. THE PROBLEM HAS REAPPEARED WITHIN 15000 MILES AND IT CONTINUES. THE QUALITY IS POOR AND IS A ROAD HAZARD. *TR
FAILURE OF THE ELECTRONIC BRAKE CONTROL MODULE IN A 2003 CHEVY IMPALA. COULD BE DANGEROUS, AND AFTER DOING SOME INTERNET SEARCHING, APPEARS TO BE A COMMON PROBLEM AND VERY EXPENSIVE TO REPAIR. CAR HAS LESS THAN 100,000 MILES ON IT. ALSO, TRANSMISSION FAILED AT ABOUT 80,000 MILES. *KB
2003 CHEVY IMPALA. CONSUMER WRITES IN REGARDS TO RECALLS FOR VEHICLE AND REPAIRS *TGW THE CONSUMER STATED AFTER HITTING A POTHOLE, THE TRACTION OFF LIGHT ILLUMINATED. AFTER THE REPAIRS WERE MADE, THE TRAC AND ABS LIGHT REMAINED ILLUMINATED. ALSO, THERE SEEMED TO BE SOME PLAY IN THE STEERING. *JB
COMPUTER PROBLEM 2003 CHEVY IMPALA 6 CYL FRONT WHEEL DRIVE AUTOMATIC 74000 MILES ---------------------------------------------------------------- THIS RECENTLY STARTED, THE TRACTION ON LIGHT AND THE ABS YELLOW LIGHTS ON DASH STAY ON. RARELY DO THEY GO OFF, ONLY A FEW TIMES. THE SQUARE INDICATOR LIGHT SAYS "SERVICE TRACTION…
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COMPUTER PROBLEM 2003 CHEVY IMPALA 6 CYL FRONT WHEEL DRIVE AUTOMATIC 74000 MILES ---------------------------------------------------------------- THIS RECENTLY STARTED, THE TRACTION ON LIGHT AND THE ABS YELLOW LIGHTS ON DASH STAY ON. RARELY DO THEY GO OFF, ONLY A FEW TIMES. THE SQUARE INDICATOR LIGHT SAYS "SERVICE TRACTION CONTROL" LIGHT COMES ON WHEN I START THE VEHICLE, STAYS ON FOR 1-2 MINUTES THEN GOES OFF. BUT THE TRACTION CONTROL LIGHT AND THE ABS LIGHT REMAINS ON. HOW CAN I RESET THIS OR WHAT TO NOT HAVE A TRIP TO THE EXPENSIVE AUTO REPAIR SHOP. I HAVE NO PROBLEM WITH THE ABS BRAKES TO OPERATE CORRECTLY, NO DELAYS OR BRAKE HESITATION WHEN I PRESS THE BRAKE PEDAL IN USE. HELP ME OUT WITH A GOOD SOLUTION. I WILL GREATLY APPRECIATE YOUR RESPONSE. *TR
THE TRACTION CONTROL IS CONSTANTLY ENGAGING EVEN UNDER IDEAL DRIVING SITUATIONS. IT ENGAGES WHILE DRIVING AND TURNING AT SLOW SPEEDS. ALSO WHEN THE BRAKES ARE APPLIED A NOISE IS HEARD AND A SLIGHT PUSH BACK OF THE BRAKE PEDAL OCCURS. NOISE IS POSSIBLY FROM THE ABS. SINCE THE TWO (TC AND ABS) ARE LINKED IT COULD BE DISRUPTING ONE…
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THE TRACTION CONTROL IS CONSTANTLY ENGAGING EVEN UNDER IDEAL DRIVING SITUATIONS. IT ENGAGES WHILE DRIVING AND TURNING AT SLOW SPEEDS. ALSO WHEN THE BRAKES ARE APPLIED A NOISE IS HEARD AND A SLIGHT PUSH BACK OF THE BRAKE PEDAL OCCURS. NOISE IS POSSIBLY FROM THE ABS. SINCE THE TWO (TC AND ABS) ARE LINKED IT COULD BE DISRUPTING ONE OR THE OTHER. I HAVE SEARCHED SEVERAL FORUMS AND MANY CONSUMERS ARE COMPLAINING OF THE SAME PROBLEM. MANY HAVE TRIED SEVERAL SOLUTIONS, BUT THE PROBLEM PERSISTS. I PERSONALLY HAVE DISCONNECTED AND CLEANED THE CONNECTIONS BEHIND THE WHEELS AS MENTIONED BY OTHERS. THAT WORKED FOR A MONTH OR SO WHEN THE PROBLEM RETURNED. I HAVE HEARD OTHERS CHANGE THE WIRING HARNESS TO NO AVAIL. *TR
2003 CHEVY IMPALA. PASSLOCK STYSTEM THINKS THE CAR IS BEING STOLEN, DISABLING THE IGNITION FOR UP TO 30 MINUTES AT A TIME. SOMETIMES LEAVING YOU STRANDED. ALSO ABS AND TRAC CONTROL SYSTEM FAILURE AT 100,00 MILES. NO MORE ABS OR TRAC CONTROL AS PARTS ARE OVER $3,000. OIL SPILL OUT OF FILLER NECK ONTO EXHAUST MANIFOLD, AND RE…
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2003 CHEVY IMPALA. PASSLOCK STYSTEM THINKS THE CAR IS BEING STOLEN, DISABLING THE IGNITION FOR UP TO 30 MINUTES AT A TIME. SOMETIMES LEAVING YOU STRANDED. ALSO ABS AND TRAC CONTROL SYSTEM FAILURE AT 100,00 MILES. NO MORE ABS OR TRAC CONTROL AS PARTS ARE OVER $3,000. OIL SPILL OUT OF FILLER NECK ONTO EXHAUST MANIFOLD, AND RECALL ONLY MOVED SPARK PLUG WIRES, OIL PROBLEM STILL EXISTS. INTERIOR DASH LIGHTS DIM TO COMPLETE DARKENESS, OR SUPER BIRGHT AT ALL DIFFERENT TIMES. ISSUE IS THE DIMMER SWITCH. PISS POOR DESIGN BY GM. THEY SHOULD BE BANNED FROM SELLING VEHICLES UNTIL THEY PULL THEIR HEADS OUT OF THEIR [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Official recalls
515V701000 · Engine And Engine Cooling:engine; Engine And Engine Cooling:exhaust System:manifold/header/muffler/tail Pipe
Oct 26, 2015
General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.
Consequence & remedy
Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.
Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engines front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.
Additional source detail variants (2)
Engine And Engine Cooling:exhaust System:manifold/header/muffler/tail Pipe
General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.
Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.
Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engines front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.
Engine And Engine Cooling:engine
General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.
Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.
Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engines front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.
14V400000 · Electrical System:ignition
Jul 3, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.
09V116000 · Engine And Engine Cooling
Apr 8, 2009
GENERAL MOTORS IS RECALLING 1,497,516 MY 1997-2003 BUICK REGAL, MY 1998-2003 CHEVROLET LUMINA, MONTE CARLO AND IMPALA, MY 1998-1999 OLDSMOBILE INTRIGUE, MY 1997-2003 PONTIAC GRAND PRIX VEHICLES EQUIPPED WITH A 3.8L V6 NATURALLY ASPIRATED ENGINE. SOME OF THESE VEHICLES HAVE A CONDITION IN WHICH DROPS OF ENGINE OIL MAY BE DEPOSITED ON THE EXHAUST MANIFOLD THROUGH HARD BRAKING.
Consequence & remedy
Consequence: IF THE MANIFOLD IS HOT ENOUGH AND THE OIL RUNS BELOW THE HEAT SHIELD, IT MAY IGNITE INTO A SMALL FLAME AND MAY SPREAD TO THE PLASTIC SPARK PLUG WIRE CHANNEL AND BEYOND INCREASING THE RISK OF AN ENGINE COMPARTMENT FIRE.
Remedy: DEALERS WILL REPLACE THE ENGINES FRONT VALVE COVER AND FRONT-VALVE-COVER GASKET WITH NEW PARTS OF AN IMPROVED DESIGN AND REMOVE THE ENGINES PLASTIC COVER AND PLASTIC OIL-FILL-TUBE EXTENSION, FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2016. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, OLDSMOBILE AT 1-800-630-6537, AND PONTIAC AT 1-800-620-7668 OR HTTP://WWW.PONTIAC.COM OR HTTP:WWW.GMOWNERCENTER.COM.
03V051000 · Air Bags:frontal:driver Side:inflator Module
Feb 14, 2003
ON CERTAIN MINI VANS, PASSENGER AND SPORT UTILITY VEHICLES, SOME OF THESE VEHICLES HAVE A DRIVER'S SIDE AIR BAG THAT MAY NOT DEPLOY AS DESIGNED. IN ADDITION, THE AIR BAG INFLATOR COULD RUPTURE.
Consequence & remedy
Consequence: THIS COULD RESULT IN REDUCED CAPABILITY OF THE AIR BAG TO PROTECT THE DRIVER. ALSO IF THE AIR BAG INFLATOR RUPTURED, PIECES OF THE INFLATOR COULD STRIKE AND INJURE THE VEHICLE OCCUPANTS.
Remedy: DEALERS WILL INSPECT, AND IF NECESSARY, INSTALL A NEW DRIVER'S AIR BAG. OWNER NOTIFICATION BEGAN ON MARCH 11, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300, CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OR PONTIAC AT 1-800-762-2737.
02V222000 · Air Bags:frontal
Aug 9, 2002
CERTAIN PASSENGER, MINI VANS, AND SPORT UTILITY VEHICLES HAVE AN AIR BAG INFLATOR ON THE DRIVER'S SIDE THAT COULD FRACTURE AT A WELD DURING A DEPLOYMENT.
Consequence & remedy
Consequence: PIECES OF THE INFLATOR COULD STRIKE AND INJURE VEHICLE OCCUPANTS AND THE AIR BAG CUSHION WOULD NOT INFLATE FULLY, REDUCING THE CAPABILITY OF THE BAG TO PROTECT THE DRIVER.
Remedy: DEALERS WILL INSPECT, AND REPLACE, IF NECESSARY, THE AIR BAG MODULE ASSEMBLY ON THE DRIVER'S SIDE. OWNER NOTIFICATION BEGAN AUGUST 15, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300, CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OLDSMOBILE AT 1-800-442-6537, OR PONTIAC AT 1-800-762-2737.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE06017 · Alleged Headlight Failure
Opened May 15, 2006 · Closed Oct 25, 2006
Status: closed (inferred from source dates) · Exterior Lighting; Exterior Lighting:headlights; Exterior Lighting:headlights:switch
A TOTAL OF 646,038 SUBJECT VEHICLES WERE SOLD DURING MY 2001-2003, AND THE COMPLAINT AND WARRANTY DATA TABULATED ABOVE APPLY TO THE TOTAL VEHICLE POPULATION.COMPLAINT REPORTS ALLEGING HEADLIGHT OUTAGE REPRESENT SLIGHTLY MORE THAT ONE-HALF OF THE TOTAL NUMBER OF COMPLAINTS AND THE BALANCE ARE ALLEGATIONS OF FLICKERING AND DIMMING.INVESTIGATION DISCLOSED THE ROOT CAUSE OF THE MALFUNCTION TO BE WEAR OF A CONTACT PLUNGER IN THE MULTIFUNCTION SWITCH THAT MAY RESULT IN A TEMPORARY OPEN CIRCUIT, WITH THE PLUNGER IN A NEUTRAL POSITION BETWEEN HIGH- AND LOW-BEAM CONTACT POINTS.CONSUMERS CONSISTENTLY REPORTED THAT MANIPULATION OF THE SWITCH HANDLE ON THE STEERING COLUMN RESTORES EITHER HIGH OR LOW BEAM HEADLIGHT FUNCTION.NO OTHER POTENTIAL SAFETY RELATED ISSUES, E.G., FIRES OR WINDSHIELD WIPER FAILURE, WERE FOUND TO BE RELATED TO THIS ISSUE.THE MANUFACTURER RECOGNIZED THE SUBJECT HEADLIGHT ISSUES FROM FAILURE AND WARRANTY REPORTS, AND ISSUED A REDESIGNED PLUNGER IN 2003. THE MANUFACTURER DID NOT IDENTIFY A DEFECT REQUIRING RECALL AND REMEDY.ODI HAS DETERMINED THAT THE RATES OF OCCURRENCE, THE FAILURE MODE AND THE REAL-WORLD CONSEQUENCE OF THE ALLEGED DEFECT AS COMPARED TO OTHER SIMILAR INVESTIGATIONS FAIL TO IDENTIFY A SAFETY-RELATED DEFECT TREND.THIS PRELIMINARY EVALUATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY MAY TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
Additional source detail variants (3)
Exterior Lighting
A TOTAL OF 646,038 SUBJECT VEHICLES WERE SOLD DURING MY 2001-2003, AND THE COMPLAINT AND WARRANTY DATA TABULATED ABOVE APPLY TO THE TOTAL VEHICLE POPULATION.COMPLAINT REPORTS ALLEGING HEADLIGHT OUTAGE REPRESENT SLIGHTLY MORE THAT ONE-HALF OF THE TOTAL NUMBER OF COMPLAINTS AND THE BALANCE ARE ALLEGATIONS OF FLICKERING AND DIMMING.INVESTIGATION DISCLOSED THE ROOT CAUSE OF THE MALFUNCTION TO BE WEAR OF A CONTACT PLUNGER IN THE MULTIFUNCTION SWITCH THAT MAY RESULT IN A TEMPORARY OPEN CIRCUIT, WITH THE PLUNGER IN A NEUTRAL POSITION BETWEEN HIGH- AND LOW-BEAM CONTACT POINTS.CONSUMERS CONSISTENTLY REPORTED THAT MANIPULATION OF THE SWITCH HANDLE ON THE STEERING COLUMN RESTORES EITHER HIGH OR LOW BEAM HEADLIGHT FUNCTION.NO OTHER POTENTIAL SAFETY RELATED ISSUES, E.G., FIRES OR WINDSHIELD WIPER FAILURE, WERE FOUND TO BE RELATED TO THIS ISSUE.THE MANUFACTURER RECOGNIZED THE SUBJECT HEADLIGHT ISSUES FROM FAILURE AND WARRANTY REPORTS, AND ISSUED A REDESIGNED PLUNGER IN 2003. THE MANUFACTURER DID NOT IDENTIFY A DEFECT REQUIRING RECALL AND REMEDY.ODI HAS DETERMINED THAT THE RATES OF OCCURRENCE, THE FAILURE MODE AND THE REAL-WORLD CONSEQUENCE OF THE ALLEGED DEFECT AS COMPARED TO OTHER SIMILAR INVESTIGATIONS FAIL TO IDENTIFY A SAFETY-RELATED DEFECT TREND.THIS PRELIMINARY EVALUATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY MAY TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
Exterior Lighting:headlights
A TOTAL OF 646,038 SUBJECT VEHICLES WERE SOLD DURING MY 2001-2003, AND THE COMPLAINT AND WARRANTY DATA TABULATED ABOVE APPLY TO THE TOTAL VEHICLE POPULATION.COMPLAINT REPORTS ALLEGING HEADLIGHT OUTAGE REPRESENT SLIGHTLY MORE THAT ONE-HALF OF THE TOTAL NUMBER OF COMPLAINTS AND THE BALANCE ARE ALLEGATIONS OF FLICKERING AND DIMMING.INVESTIGATION DISCLOSED THE ROOT CAUSE OF THE MALFUNCTION TO BE WEAR OF A CONTACT PLUNGER IN THE MULTIFUNCTION SWITCH THAT MAY RESULT IN A TEMPORARY OPEN CIRCUIT, WITH THE PLUNGER IN A NEUTRAL POSITION BETWEEN HIGH- AND LOW-BEAM CONTACT POINTS.CONSUMERS CONSISTENTLY REPORTED THAT MANIPULATION OF THE SWITCH HANDLE ON THE STEERING COLUMN RESTORES EITHER HIGH OR LOW BEAM HEADLIGHT FUNCTION.NO OTHER POTENTIAL SAFETY RELATED ISSUES, E.G., FIRES OR WINDSHIELD WIPER FAILURE, WERE FOUND TO BE RELATED TO THIS ISSUE.THE MANUFACTURER RECOGNIZED THE SUBJECT HEADLIGHT ISSUES FROM FAILURE AND WARRANTY REPORTS, AND ISSUED A REDESIGNED PLUNGER IN 2003. THE MANUFACTURER DID NOT IDENTIFY A DEFECT REQUIRING RECALL AND REMEDY.ODI HAS DETERMINED THAT THE RATES OF OCCURRENCE, THE FAILURE MODE AND THE REAL-WORLD CONSEQUENCE OF THE ALLEGED DEFECT AS COMPARED TO OTHER SIMILAR INVESTIGATIONS FAIL TO IDENTIFY A SAFETY-RELATED DEFECT TREND.THIS PRELIMINARY EVALUATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY MAY TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
Exterior Lighting:headlights:switch
A TOTAL OF 646,038 SUBJECT VEHICLES WERE SOLD DURING MY 2001-2003, AND THE COMPLAINT AND WARRANTY DATA TABULATED ABOVE APPLY TO THE TOTAL VEHICLE POPULATION.COMPLAINT REPORTS ALLEGING HEADLIGHT OUTAGE REPRESENT SLIGHTLY MORE THAT ONE-HALF OF THE TOTAL NUMBER OF COMPLAINTS AND THE BALANCE ARE ALLEGATIONS OF FLICKERING AND DIMMING.INVESTIGATION DISCLOSED THE ROOT CAUSE OF THE MALFUNCTION TO BE WEAR OF A CONTACT PLUNGER IN THE MULTIFUNCTION SWITCH THAT MAY RESULT IN A TEMPORARY OPEN CIRCUIT, WITH THE PLUNGER IN A NEUTRAL POSITION BETWEEN HIGH- AND LOW-BEAM CONTACT POINTS.CONSUMERS CONSISTENTLY REPORTED THAT MANIPULATION OF THE SWITCH HANDLE ON THE STEERING COLUMN RESTORES EITHER HIGH OR LOW BEAM HEADLIGHT FUNCTION.NO OTHER POTENTIAL SAFETY RELATED ISSUES, E.G., FIRES OR WINDSHIELD WIPER FAILURE, WERE FOUND TO BE RELATED TO THIS ISSUE.THE MANUFACTURER RECOGNIZED THE SUBJECT HEADLIGHT ISSUES FROM FAILURE AND WARRANTY REPORTS, AND ISSUED A REDESIGNED PLUNGER IN 2003. THE MANUFACTURER DID NOT IDENTIFY A DEFECT REQUIRING RECALL AND REMEDY.ODI HAS DETERMINED THAT THE RATES OF OCCURRENCE, THE FAILURE MODE AND THE REAL-WORLD CONSEQUENCE OF THE ALLEGED DEFECT AS COMPARED TO OTHER SIMILAR INVESTIGATIONS FAIL TO IDENTIFY A SAFETY-RELATED DEFECT TREND.THIS PRELIMINARY EVALUATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY MAY TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.