← New search

2003 Chevrolet Impala

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

About this comparison →

When problems were reported

Mileage at the reported incident

513 reports with mileage · 181 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 264 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Exterior Lighting. Review the 103 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 88 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

32 crash reports32 fire reports23 injury reports

Exterior Lighting complaints

103 reports
Clear category filter
150,400 miles · Aug 24, 2013
Electrical SystemExterior LightingUnknown Or Other

WHEN THE WEATHER IS HOT, THE CAR WILL NOT START. ONCE STARTED THE ELECTRICAL SYSTEM THROWS MULTIPLE ERRORS, FROM SECURITY, BATTERY, SERVICE ENGINE SOON, ABS LIGHT, SEAT BELT LIGHT, AND BRAKES. THE RADIO IS LOCKED OUT AND THE AC FAN RUNS BUT WILL NOT ALLOW THE AC COMPRESSOR TO FUNCTION. ALSO THE HEAD LIGHTS FLASH AND THE COM…

Read full complaint

WHEN THE WEATHER IS HOT, THE CAR WILL NOT START. ONCE STARTED THE ELECTRICAL SYSTEM THROWS MULTIPLE ERRORS, FROM SECURITY, BATTERY, SERVICE ENGINE SOON, ABS LIGHT, SEAT BELT LIGHT, AND BRAKES. THE RADIO IS LOCKED OUT AND THE AC FAN RUNS BUT WILL NOT ALLOW THE AC COMPRESSOR TO FUNCTION. ALSO THE HEAD LIGHTS FLASH AND THE COMPLETE DASH BOARD GOES DEAD INCLUDING ALL GAUGES, FROM THE SPEEDOMETER, FUEL AND TEMPERATURE GAUGE. THE WARNING BELL CONTINUES TO RING AS THE BATTERY LIGHT COMES ON. THIS IS A COULD CAUSE A VERY DANGEROUS SITUATION WITH NO HEAD LIGHTS AND NO WORKING GAUGES ON THE DASH, AND SHOULD FOR SOME REASON THE SECURITY SYSTEM SHUTS THE CAR DOWN WHILE DRIVING, COULD CAUSE A SERIOUS ACCIDENT. GM SEEM TO BE NEGLECTING THIS ISSUE, AND EVEN GM AND THEIR DEALERSHIPS CLAIM TO KNOW NOTHING ABOUT THIS. YET IN MULTIPLE IMPALA FORUMS, THIS IS THE TOP ISSUE WITH THIS VEHICLE. I WOULD LIKE TO SEE SOMETHING DONE ABOUT THIS BEFORE SOMEONE GETS KILLED, AND IT IS NOT FAIR FOR THE CONSUMER TO PAY THOUSANDS OF DOLLARS TRYING TO CHASE THIS ISSUE DOWN. I JUST WISH AMERICAN CAR COMPANIES WOULD STAND BEHIND THEIR PRODUCTS, ESPECIALLY WHEN THE PUBLIC'S SAFETY IS IN QUESTION. *TR

NHTSA ODI #10537028

Mileage unknown · Apr 3, 2013
Electrical SystemExterior Lighting

WE OWN A 2003 CHEVY IMPALA I PURCHASED IT BECAUSE I THOUGHT THEY WERE SAFE VEHICLES. IN THE LAST 2 MONTHS WE HAVE HAD MULTIPLE ISSUES WITH TRACTION CONTROL AND OUR INTERIOR AND EXTERIOR LIGHTING. WE HAVE LOST ALL FUNCTION TO OUR DASH LIGHTS OUR HEAD LIGHTS ONLY WORK WHEN THEY DECIDE TOO AND MY TRACTION CONTROL FAILS TO WORK AND …

Read full complaint

WE OWN A 2003 CHEVY IMPALA I PURCHASED IT BECAUSE I THOUGHT THEY WERE SAFE VEHICLES. IN THE LAST 2 MONTHS WE HAVE HAD MULTIPLE ISSUES WITH TRACTION CONTROL AND OUR INTERIOR AND EXTERIOR LIGHTING. WE HAVE LOST ALL FUNCTION TO OUR DASH LIGHTS OUR HEAD LIGHTS ONLY WORK WHEN THEY DECIDE TOO AND MY TRACTION CONTROL FAILS TO WORK AND WHEN I DON'T NEED IT ENGAGES.....THIS IS NOT OK! WE HAVE HAD EVERYTHING CHECKED. ALL FUSES AND BULBS ARE GOOD. WE HAVE HAD DIAGNOSTICS DONE A COUPLE OF TIMES AND NOTHING EVER SHOWS UP. I HAVE SEEN HUNDREDS OF COMPLAINTS ABOUT THE SAME STUFF. PLEASE TELL ME NOBODY HAS TO DIE OR GET SERIOUSLY INJURED BEFORE YOU MAKE THEM FIX THESE ISSUES. WE ALL PAID A LOT FOR THESE CARS THEY NEED TO FIX THEM NOW!! *TR

NHTSA ODI #10505461

194,511 miles · Oct 19, 2012
Electrical SystemExterior Lighting

MY TURN SIGNALS WENT OUT. WILL NOT WORK AND IDK WHAT'S GOING ON BUT I HAVE READ MANY SAME COMPLAINTS THE NET. *TR

NHTSA ODI #10481064

98,200 miles · Sep 12, 2012
Electrical SystemExterior Lighting

HEADLIGHTS KEEP GOING OUT, HAVE INSTALLED 2 PARTS WILL LAST A COUPLE MONTHS THAN WILL GO OUT AGAIN. WILL GO DIM THAN GO OFF. *TR

NHTSA ODI #10475235

148,086 miles · Aug 17, 2012
Electrical SystemExterior Lighting

LOW-BEAM HEADLIGHTS HAVE FAILED TO COME ON AND WILL NO LONGER FUNCTION. HIGH-BEAMS AND DAYTIME RUNNING LIGHTS STILL FUNCTION, BUT AT DUSK THE LOW-BEAMS WILL FAIL TO LIGHT; HOWEVER HIGH-BEAMS CAN BE USED INSTEAD CREATING A TRAFFIC HAZARD. I REPLACED THE MULTI-FUNCTION SWITCH WITH A NEW SWITCH, AND REPLACED THE RELAY WITH A KNOWN …

Read full complaint

LOW-BEAM HEADLIGHTS HAVE FAILED TO COME ON AND WILL NO LONGER FUNCTION. HIGH-BEAMS AND DAYTIME RUNNING LIGHTS STILL FUNCTION, BUT AT DUSK THE LOW-BEAMS WILL FAIL TO LIGHT; HOWEVER HIGH-BEAMS CAN BE USED INSTEAD CREATING A TRAFFIC HAZARD. I REPLACED THE MULTI-FUNCTION SWITCH WITH A NEW SWITCH, AND REPLACED THE RELAY WITH A KNOWN GOOD WORKING RELAY. THE RELAY WILL STILL WORK AND ACTUATE INDICATING THAT THE RELAY IS NOT THE PROBLEM. I CHECKED THE BULBS AND THEY ARE STILL GOOD, FUSES ARE FINE, 12V POSITIVE POWER IS PRESENT AT THE BULB, BUT THE GROUND IS NOT ACTIVATED ON EITHER SIDE AT ANY TIME. ALL PROBLEMS POINT TO A BAD BODY CONTROL MODULE (BCM). I HAVE CHECKED ONLINE AND THERE ARE MANY MANY COMPLAINTS ABOUT THIS VEHICLE WITH THE SAME PROBLEM. IF THE LOW-BEAM HEADLIGHTS FAIL ON SOMEBODY WHILE THEY ARE DRIVING, IT COULD CAUSE A CRASH AND WITH THAT COMES THE POSSIBILITY OF THE FATALITY OF THE DRIVER AND PASSENGERS. THE BCM COMPUTER IS KNOWN TO CAUSE MANY PROBLEMS WITH STARTING THE VEHICLE, FLASHING THE LIGHTS BOTH INTERIOR AND EXTERIOR AND THESE WILL CAUSE SAFETY ISSUES WITH THE VEHICLE. *TR

NHTSA ODI #10471288

Mileage unknown · Jun 19, 2012
Electronic Stability Control (esc)Exterior LightingVehicle Speed Control

I PURCHASED FROM VALLEY FORD 4/18/2009 I HAVE HAD NOTHING BUT TROUBLE WITH IT EVER SINCE I PURCHASED IT. I HAVE HAD ROCKER ARMS REPLACED, PINS, THE AFTERMARKET WARRANTY COMPANY WOULDN'T REPLACE THEM BECAUSE THEY TOLD ME THAT IT WAS NOT AN INTERNAL PROBLEM, I HAVE HAD PASS LOCK PROBLEMS WHICH I HAD TO GET DONE, I JUST REPLACED TH…

Read full complaint

I PURCHASED FROM VALLEY FORD 4/18/2009 I HAVE HAD NOTHING BUT TROUBLE WITH IT EVER SINCE I PURCHASED IT. I HAVE HAD ROCKER ARMS REPLACED, PINS, THE AFTERMARKET WARRANTY COMPANY WOULDN'T REPLACE THEM BECAUSE THEY TOLD ME THAT IT WAS NOT AN INTERNAL PROBLEM, I HAVE HAD PASS LOCK PROBLEMS WHICH I HAD TO GET DONE, I JUST REPLACED THE TRANSMISSION IN 2012 THE COMPUTER ON THE CAR READ THAT IT WAS SHIFT SOLENOIDS WHEN IT TURNED OUT TO BE THE TRANSMISSION. NOW AS OF THE PAST THREE MONTHS MY LOW BEAM HEAD LAMPS WILL NOT COME ON .THE DAY TIME RUNNING LAMPS WORK BUT WHEN IT GETS DARK THEY SHUT OFF & THE PARKING LAMPS STAY ON. THE ONLY WAY I WILL BE ABLE TO DRIVE IS TO HOLD THE TURN SIGNAL TOWARDS ME, ITS NOT THE BULBS THEY HAVE BEEN REPLACED & ITS NOT THE FUSES AND NO ONE SEEMS TO KNOW WHAT THE PROBLEM. MY CRUISE CONTROL LIGHT FLASHES ON AND OFF WHILE IM DRIVING & WHILE THE SWITCH IS OFF & ALSO MY CHECK ENGINE LIGHT FLASHES ON & OFF BUT WHEN I TAKE IT TO AUTO PART STORE TO HAVE IT HOOKED UP TO THE MACHINE IT DOESN'T READ ANYTHING.....I ASK THAT YOU GUYS CAN PLEASE HELP ME WITH THIS CAR, & I ALSO HAVE PROOF OF EVERYTHING I JUST WROTE RECEIPTS AND ALL. *JS

NHTSA ODI #10462205

32,531 miles · Jan 20, 2012
Exterior Lighting

OVER A PERIOD OF TIME, THE HEADLIGHT LENSES HAVE BECOME CLOUDY AND MURKY. CLEANERS DO NOT HELP. WHEN DRIVING AT NIGHT (WORST IN RAIN OR SNOW AND AT HIGHER SPEEDS) THE VISIBILITY OF THE HEADLIGHT LAMPS PROJECTION BECOME LESS AND LESS. DO NOT SUGGEST USING THE HIGH BEAMS AS THESE WOULD BE A COVER-UP. WHEN SEALED BEAMS WERE USED FR…

Read full complaint

OVER A PERIOD OF TIME, THE HEADLIGHT LENSES HAVE BECOME CLOUDY AND MURKY. CLEANERS DO NOT HELP. WHEN DRIVING AT NIGHT (WORST IN RAIN OR SNOW AND AT HIGHER SPEEDS) THE VISIBILITY OF THE HEADLIGHT LAMPS PROJECTION BECOME LESS AND LESS. DO NOT SUGGEST USING THE HIGH BEAMS AS THESE WOULD BE A COVER-UP. WHEN SEALED BEAMS WERE USED FROM 1940 TO 1996, THIS PROBLEM DID NOT HAPPEN. (THE CLOUDY/MURKY LENSES) UNTIL THE MANUFACTURER'S WENT OVER TO PLASTIC LENSES BECAUSE OF THE NEW SAFETY CODES REQUIRED. UPDATED 01/30/12 *BF

NHTSA ODI #10445390

Mileage unknown · Oct 26, 2011
Electrical SystemExterior LightingService Brakes, Hydraulic

GOT THIS CAR NEW 2003,AT 376 MILES HAD BRAKE PROBLEMS,HAD IT BACK TO DEALER 10 OR 11 TIMES FOR SAME PROBLEM,SO ABOUT EVERY 3-4 MONTHS I HAVE TO TURN ROTORS OR GET NEW ONE;S+BRAKE PADS,ALSO DASH LIGHTS ARE OUT,AS THE CAR IS OUT OF WARRANTY NOW,THIS IS THE WORST CAR I EVER OWNED ,AS I AM A RETIRED OTR TRUCK DRIVER ,SO I DONT MISUS…

Read full complaint

GOT THIS CAR NEW 2003,AT 376 MILES HAD BRAKE PROBLEMS,HAD IT BACK TO DEALER 10 OR 11 TIMES FOR SAME PROBLEM,SO ABOUT EVERY 3-4 MONTHS I HAVE TO TURN ROTORS OR GET NEW ONE;S+BRAKE PADS,ALSO DASH LIGHTS ARE OUT,AS THE CAR IS OUT OF WARRANTY NOW,THIS IS THE WORST CAR I EVER OWNED ,AS I AM A RETIRED OTR TRUCK DRIVER ,SO I DONT MISUSE BRAKES. *TT

NHTSA ODI #10432835

80,139 miles · Oct 24, 2011
Exterior Lighting

TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT WAS DRIVING 60 MPH WHEN THE HEADLIGHTS FAILED TO ILLUMINATE. THE HEADLIGHTS CONTINUED TO FAIL UNTIL THE VEHICLE WAS RESTARTED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING NOR WAS THE MANUFACTURER NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. T…

Read full complaint

TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT WAS DRIVING 60 MPH WHEN THE HEADLIGHTS FAILED TO ILLUMINATE. THE HEADLIGHTS CONTINUED TO FAIL UNTIL THE VEHICLE WAS RESTARTED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING NOR WAS THE MANUFACTURER NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 80,139.

NHTSA ODI #10432549

126,000 miles · Sep 11, 2011
Electrical SystemExterior LightingSteering

I HAVE A 2003 CHEVROLET IMPALA W/ DAY TIME RUNNING LIGHTS ON CAR FROM FACTORY. WHILE DRIVING EARLY 4:00 AM IN THE MORNING, THROUGH THE MOUNTAINS WITH NO STREETS LIGHTS. I PUT MY HIGH BEAMS ON. WITHIN A SECOND ALL EXTERIOR, AND INTERIOR LIGHTS WHEN OUT. THIS IS TOTALLY UNSAFE AND HAZARDOUS. THE MANUFACTURE SHOULD BE RESPONSIBL…

Read full complaint

I HAVE A 2003 CHEVROLET IMPALA W/ DAY TIME RUNNING LIGHTS ON CAR FROM FACTORY. WHILE DRIVING EARLY 4:00 AM IN THE MORNING, THROUGH THE MOUNTAINS WITH NO STREETS LIGHTS. I PUT MY HIGH BEAMS ON. WITHIN A SECOND ALL EXTERIOR, AND INTERIOR LIGHTS WHEN OUT. THIS IS TOTALLY UNSAFE AND HAZARDOUS. THE MANUFACTURE SHOULD BE RESPONSIBLE FOR THIS NOT THE CONSUMER. NEED TO HAVE A RECALL ON THIS. THIS A MALFUNCTION PROBLEM THAT NEEDS TO BE ADDRESSED, BEFORE SOMEONE GETS SERIOUSLY HURT. I PRAY THAT YOUR JUST NOT ENTERING THESE COMPLAINTS INTO THE DATA BASE, BUT LETTING THE CONSUMER KNOW THAT YOU CARE AND ARE WORKING ON THIS PROBLEM. I ALSO, NOTICE THAT WHILE LOOKING FOR RECALL ON THIS MATTER THERE'S A LOT OF COMPLAINT ON THIS MULTIFUNCTION. CONSUMER'S CAN'T FIX THIS WITHOUT A LOT EXPENSES AND REMOVE AIRBAGS. WILL YOU DO YOUR BEST ON RECALLING OR GETTING RECALLS ON THIS PROBLEM. *TR

NHTSA ODI #10424664

Official recalls

5

15V701000 · Engine And Engine Cooling:engine; Engine And Engine Cooling:exhaust System:manifold/header/muffler/tail Pipe

Oct 26, 2015

General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.

Consequence & remedy

Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.

Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engine’s front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.

Additional source detail variants (2)

Engine And Engine Cooling:exhaust System:manifold/header/muffler/tail Pipe

General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.

Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.

Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engine’s front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.

Engine And Engine Cooling:engine

General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.

Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.

Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engine’s front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.

14V400000 · Electrical System:ignition

Jul 3, 2014

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Consequence & remedy

Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.

09V116000 · Engine And Engine Cooling

Apr 8, 2009

GENERAL MOTORS IS RECALLING 1,497,516 MY 1997-2003 BUICK REGAL, MY 1998-2003 CHEVROLET LUMINA, MONTE CARLO AND IMPALA, MY 1998-1999 OLDSMOBILE INTRIGUE, MY 1997-2003 PONTIAC GRAND PRIX VEHICLES EQUIPPED WITH A 3.8L V6 NATURALLY ASPIRATED ENGINE. SOME OF THESE VEHICLES HAVE A CONDITION IN WHICH DROPS OF ENGINE OIL MAY BE DEPOSITED ON THE EXHAUST MANIFOLD THROUGH HARD BRAKING.

Consequence & remedy

Consequence: IF THE MANIFOLD IS HOT ENOUGH AND THE OIL RUNS BELOW THE HEAT SHIELD, IT MAY IGNITE INTO A SMALL FLAME AND MAY SPREAD TO THE PLASTIC SPARK PLUG WIRE CHANNEL AND BEYOND INCREASING THE RISK OF AN ENGINE COMPARTMENT FIRE.

Remedy: DEALERS WILL REPLACE THE ENGINE’S FRONT VALVE COVER AND FRONT-VALVE-COVER GASKET WITH NEW PARTS OF AN IMPROVED DESIGN AND REMOVE THE ENGINE’S PLASTIC COVER AND PLASTIC OIL-FILL-TUBE EXTENSION, FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2016. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, OLDSMOBILE AT 1-800-630-6537, AND PONTIAC AT 1-800-620-7668 OR HTTP://WWW.PONTIAC.COM OR HTTP:WWW.GMOWNERCENTER.COM.

03V051000 · Air Bags:frontal:driver Side:inflator Module

Feb 14, 2003

ON CERTAIN MINI VANS, PASSENGER AND SPORT UTILITY VEHICLES, SOME OF THESE VEHICLES HAVE A DRIVER'S SIDE AIR BAG THAT MAY NOT DEPLOY AS DESIGNED. IN ADDITION, THE AIR BAG INFLATOR COULD RUPTURE.

Consequence & remedy

Consequence: THIS COULD RESULT IN REDUCED CAPABILITY OF THE AIR BAG TO PROTECT THE DRIVER. ALSO IF THE AIR BAG INFLATOR RUPTURED, PIECES OF THE INFLATOR COULD STRIKE AND INJURE THE VEHICLE OCCUPANTS.

Remedy: DEALERS WILL INSPECT, AND IF NECESSARY, INSTALL A NEW DRIVER'S AIR BAG. OWNER NOTIFICATION BEGAN ON MARCH 11, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300, CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OR PONTIAC AT 1-800-762-2737.

02V222000 · Air Bags:frontal

Aug 9, 2002

CERTAIN PASSENGER, MINI VANS, AND SPORT UTILITY VEHICLES HAVE AN AIR BAG INFLATOR ON THE DRIVER'S SIDE THAT COULD FRACTURE AT A WELD DURING A DEPLOYMENT.

Consequence & remedy

Consequence: PIECES OF THE INFLATOR COULD STRIKE AND INJURE VEHICLE OCCUPANTS AND THE AIR BAG CUSHION WOULD NOT INFLATE FULLY, REDUCING THE CAPABILITY OF THE BAG TO PROTECT THE DRIVER.

Remedy: DEALERS WILL INSPECT, AND REPLACE, IF NECESSARY, THE AIR BAG MODULE ASSEMBLY ON THE DRIVER'S SIDE. OWNER NOTIFICATION BEGAN AUGUST 15, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300, CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OLDSMOBILE AT 1-800-442-6537, OR PONTIAC AT 1-800-762-2737.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

PE06017 · Alleged Headlight Failure

Opened May 15, 2006 · Closed Oct 25, 2006

Status: closed (inferred from source dates) · Exterior Lighting; Exterior Lighting:headlights; Exterior Lighting:headlights:switch

A TOTAL OF 646,038 SUBJECT VEHICLES WERE SOLD DURING MY 2001-2003, AND THE COMPLAINT AND WARRANTY DATA TABULATED ABOVE APPLY TO THE TOTAL VEHICLE POPULATION.COMPLAINT REPORTS ALLEGING HEADLIGHT OUTAGE REPRESENT SLIGHTLY MORE THAT ONE-HALF OF THE TOTAL NUMBER OF COMPLAINTS AND THE BALANCE ARE ALLEGATIONS OF FLICKERING AND DIMMING.INVESTIGATION DISCLOSED THE ROOT CAUSE OF THE MALFUNCTION TO BE WEAR OF A CONTACT PLUNGER IN THE MULTIFUNCTION SWITCH THAT MAY RESULT IN A TEMPORARY OPEN CIRCUIT, WITH THE PLUNGER IN A NEUTRAL POSITION BETWEEN HIGH- AND LOW-BEAM CONTACT POINTS.CONSUMERS CONSISTENTLY REPORTED THAT MANIPULATION OF THE SWITCH HANDLE ON THE STEERING COLUMN RESTORES EITHER HIGH OR LOW BEAM HEADLIGHT FUNCTION.NO OTHER POTENTIAL SAFETY RELATED ISSUES, E.G., FIRES OR WINDSHIELD WIPER FAILURE, WERE FOUND TO BE RELATED TO THIS ISSUE.THE MANUFACTURER RECOGNIZED THE SUBJECT HEADLIGHT ISSUES FROM FAILURE AND WARRANTY REPORTS, AND ISSUED A REDESIGNED PLUNGER IN 2003. THE MANUFACTURER DID NOT IDENTIFY A DEFECT REQUIRING RECALL AND REMEDY.ODI HAS DETERMINED THAT THE RATES OF OCCURRENCE, THE FAILURE MODE AND THE REAL-WORLD CONSEQUENCE OF THE ALLEGED DEFECT AS COMPARED TO OTHER SIMILAR INVESTIGATIONS FAIL TO IDENTIFY A SAFETY-RELATED DEFECT TREND.THIS PRELIMINARY EVALUATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY MAY TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.

Additional source detail variants (3)

Exterior Lighting

A TOTAL OF 646,038 SUBJECT VEHICLES WERE SOLD DURING MY 2001-2003, AND THE COMPLAINT AND WARRANTY DATA TABULATED ABOVE APPLY TO THE TOTAL VEHICLE POPULATION.COMPLAINT REPORTS ALLEGING HEADLIGHT OUTAGE REPRESENT SLIGHTLY MORE THAT ONE-HALF OF THE TOTAL NUMBER OF COMPLAINTS AND THE BALANCE ARE ALLEGATIONS OF FLICKERING AND DIMMING.INVESTIGATION DISCLOSED THE ROOT CAUSE OF THE MALFUNCTION TO BE WEAR OF A CONTACT PLUNGER IN THE MULTIFUNCTION SWITCH THAT MAY RESULT IN A TEMPORARY OPEN CIRCUIT, WITH THE PLUNGER IN A NEUTRAL POSITION BETWEEN HIGH- AND LOW-BEAM CONTACT POINTS.CONSUMERS CONSISTENTLY REPORTED THAT MANIPULATION OF THE SWITCH HANDLE ON THE STEERING COLUMN RESTORES EITHER HIGH OR LOW BEAM HEADLIGHT FUNCTION.NO OTHER POTENTIAL SAFETY RELATED ISSUES, E.G., FIRES OR WINDSHIELD WIPER FAILURE, WERE FOUND TO BE RELATED TO THIS ISSUE.THE MANUFACTURER RECOGNIZED THE SUBJECT HEADLIGHT ISSUES FROM FAILURE AND WARRANTY REPORTS, AND ISSUED A REDESIGNED PLUNGER IN 2003. THE MANUFACTURER DID NOT IDENTIFY A DEFECT REQUIRING RECALL AND REMEDY.ODI HAS DETERMINED THAT THE RATES OF OCCURRENCE, THE FAILURE MODE AND THE REAL-WORLD CONSEQUENCE OF THE ALLEGED DEFECT AS COMPARED TO OTHER SIMILAR INVESTIGATIONS FAIL TO IDENTIFY A SAFETY-RELATED DEFECT TREND.THIS PRELIMINARY EVALUATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY MAY TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.

Exterior Lighting:headlights

A TOTAL OF 646,038 SUBJECT VEHICLES WERE SOLD DURING MY 2001-2003, AND THE COMPLAINT AND WARRANTY DATA TABULATED ABOVE APPLY TO THE TOTAL VEHICLE POPULATION.COMPLAINT REPORTS ALLEGING HEADLIGHT OUTAGE REPRESENT SLIGHTLY MORE THAT ONE-HALF OF THE TOTAL NUMBER OF COMPLAINTS AND THE BALANCE ARE ALLEGATIONS OF FLICKERING AND DIMMING.INVESTIGATION DISCLOSED THE ROOT CAUSE OF THE MALFUNCTION TO BE WEAR OF A CONTACT PLUNGER IN THE MULTIFUNCTION SWITCH THAT MAY RESULT IN A TEMPORARY OPEN CIRCUIT, WITH THE PLUNGER IN A NEUTRAL POSITION BETWEEN HIGH- AND LOW-BEAM CONTACT POINTS.CONSUMERS CONSISTENTLY REPORTED THAT MANIPULATION OF THE SWITCH HANDLE ON THE STEERING COLUMN RESTORES EITHER HIGH OR LOW BEAM HEADLIGHT FUNCTION.NO OTHER POTENTIAL SAFETY RELATED ISSUES, E.G., FIRES OR WINDSHIELD WIPER FAILURE, WERE FOUND TO BE RELATED TO THIS ISSUE.THE MANUFACTURER RECOGNIZED THE SUBJECT HEADLIGHT ISSUES FROM FAILURE AND WARRANTY REPORTS, AND ISSUED A REDESIGNED PLUNGER IN 2003. THE MANUFACTURER DID NOT IDENTIFY A DEFECT REQUIRING RECALL AND REMEDY.ODI HAS DETERMINED THAT THE RATES OF OCCURRENCE, THE FAILURE MODE AND THE REAL-WORLD CONSEQUENCE OF THE ALLEGED DEFECT AS COMPARED TO OTHER SIMILAR INVESTIGATIONS FAIL TO IDENTIFY A SAFETY-RELATED DEFECT TREND.THIS PRELIMINARY EVALUATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY MAY TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.

Exterior Lighting:headlights:switch

A TOTAL OF 646,038 SUBJECT VEHICLES WERE SOLD DURING MY 2001-2003, AND THE COMPLAINT AND WARRANTY DATA TABULATED ABOVE APPLY TO THE TOTAL VEHICLE POPULATION.COMPLAINT REPORTS ALLEGING HEADLIGHT OUTAGE REPRESENT SLIGHTLY MORE THAT ONE-HALF OF THE TOTAL NUMBER OF COMPLAINTS AND THE BALANCE ARE ALLEGATIONS OF FLICKERING AND DIMMING.INVESTIGATION DISCLOSED THE ROOT CAUSE OF THE MALFUNCTION TO BE WEAR OF A CONTACT PLUNGER IN THE MULTIFUNCTION SWITCH THAT MAY RESULT IN A TEMPORARY OPEN CIRCUIT, WITH THE PLUNGER IN A NEUTRAL POSITION BETWEEN HIGH- AND LOW-BEAM CONTACT POINTS.CONSUMERS CONSISTENTLY REPORTED THAT MANIPULATION OF THE SWITCH HANDLE ON THE STEERING COLUMN RESTORES EITHER HIGH OR LOW BEAM HEADLIGHT FUNCTION.NO OTHER POTENTIAL SAFETY RELATED ISSUES, E.G., FIRES OR WINDSHIELD WIPER FAILURE, WERE FOUND TO BE RELATED TO THIS ISSUE.THE MANUFACTURER RECOGNIZED THE SUBJECT HEADLIGHT ISSUES FROM FAILURE AND WARRANTY REPORTS, AND ISSUED A REDESIGNED PLUNGER IN 2003. THE MANUFACTURER DID NOT IDENTIFY A DEFECT REQUIRING RECALL AND REMEDY.ODI HAS DETERMINED THAT THE RATES OF OCCURRENCE, THE FAILURE MODE AND THE REAL-WORLD CONSEQUENCE OF THE ALLEGED DEFECT AS COMPARED TO OTHER SIMILAR INVESTIGATIONS FAIL TO IDENTIFY A SAFETY-RELATED DEFECT TREND.THIS PRELIMINARY EVALUATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY MAY TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.