IllustrationGAS GAUGE GIVING INCORRECT READING. JUMPS FROM FULL TO EMPTY AND CAN RESIDE ANYWHERE IN BETWEEN REGARDLESS OF AMOUNT OF GAS. CAUSES CAR TO RUN OUT OF GAS WITHOUT PROPER WARNING. *TR
2003 Chevrolet Impala
Owner reports · Recalls · Investigations
Limited comparison data
There is not enough comparable history to draw a useful model-year comparison.
About this comparison →How this year compares
Owner complaints by model year
Compare all Impala years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
670–25K
6625–50K
9150–75K
8175–100K
121100–150K
87150K+
513 reports with mileage · 181 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 264 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Exterior Lighting. Review the 103 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine. Review the 88 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
32 crash reports32 fire reports23 injury reports
Electrical System complaints
264 reportsCAR WOULD NOT START DESPLAYING SECURITY MESSAGE, HAVE HAD THIS PROBLEM MULTIPLE TIMES HAD TO DISCONNECT THE BATTERY AND THEN WAS ABLE TO START CAR MOST OF THE TIME HAVE SEEN ALOT OF THIS PROBLEM ON SIMILAR VEHICLE AND WOULD LIKE GM TO DO SOMETHING ABOUT THIS PROBLE THEY ARE HAVEING BECAUSE I DONT WANT THE CAR TO JUST STOP RUNNIN…
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CAR WOULD NOT START DESPLAYING SECURITY MESSAGE, HAVE HAD THIS PROBLEM MULTIPLE TIMES HAD TO DISCONNECT THE BATTERY AND THEN WAS ABLE TO START CAR MOST OF THE TIME HAVE SEEN ALOT OF THIS PROBLEM ON SIMILAR VEHICLE AND WOULD LIKE GM TO DO SOMETHING ABOUT THIS PROBLE THEY ARE HAVEING BECAUSE I DONT WANT THE CAR TO JUST STOP RUNNING AND CAUSE AN ACCIDENT. *TR
WE OWN A 2003 CHEVY IMPALA I PURCHASED IT BECAUSE I THOUGHT THEY WERE SAFE VEHICLES. IN THE LAST 2 MONTHS WE HAVE HAD MULTIPLE ISSUES WITH TRACTION CONTROL AND OUR INTERIOR AND EXTERIOR LIGHTING. WE HAVE LOST ALL FUNCTION TO OUR DASH LIGHTS OUR HEAD LIGHTS ONLY WORK WHEN THEY DECIDE TOO AND MY TRACTION CONTROL FAILS TO WORK AND …
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WE OWN A 2003 CHEVY IMPALA I PURCHASED IT BECAUSE I THOUGHT THEY WERE SAFE VEHICLES. IN THE LAST 2 MONTHS WE HAVE HAD MULTIPLE ISSUES WITH TRACTION CONTROL AND OUR INTERIOR AND EXTERIOR LIGHTING. WE HAVE LOST ALL FUNCTION TO OUR DASH LIGHTS OUR HEAD LIGHTS ONLY WORK WHEN THEY DECIDE TOO AND MY TRACTION CONTROL FAILS TO WORK AND WHEN I DON'T NEED IT ENGAGES.....THIS IS NOT OK! WE HAVE HAD EVERYTHING CHECKED. ALL FUSES AND BULBS ARE GOOD. WE HAVE HAD DIAGNOSTICS DONE A COUPLE OF TIMES AND NOTHING EVER SHOWS UP. I HAVE SEEN HUNDREDS OF COMPLAINTS ABOUT THE SAME STUFF. PLEASE TELL ME NOBODY HAS TO DIE OR GET SERIOUSLY INJURED BEFORE YOU MAKE THEM FIX THESE ISSUES. WE ALL PAID A LOT FOR THESE CARS THEY NEED TO FIX THEM NOW!! *TR
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE PARKED, THE VEHICLE FAILED TO START AND THE ANTI-THEFT SECURITY WARNING LIGHT ILLUMINATED. THE CONTACT WAS ABLE TO START THE VEHICLE AFTER SEVERAL MINUTES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN STATED THAT THE BODY CONTRO…
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TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE PARKED, THE VEHICLE FAILED TO START AND THE ANTI-THEFT SECURITY WARNING LIGHT ILLUMINATED. THE CONTACT WAS ABLE TO START THE VEHICLE AFTER SEVERAL MINUTES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN STATED THAT THE BODY CONTROL MODULE AND THE IGNITION WOULD HAVE TO BE REPLACED AND REPROGRAMMED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. *TR
CAR WILL SHUT DOWN WHILE DRIVING AND SECURITY LIGHT WILL FLASH. HAS DONE IT NUMEROUS TIMES, WORRIED IT WILL CAUSE AN ACCIDENT. THERE ARE MULTIPLE CASES OF THIS PROBLEM ON INTERNET. *TR
MARCH 2, 2013 MY CAR WOULD NOT START. THE SECURITY LIGHT HAD BEEN ON AND AFTER LOOKING IN THE OWNER'S MANUAL, IT WAS DETERMINED THAT THE PASSLOCK SYSTEM, AKA THE SECURITY SYSTEM, WAS ENGAGED AND NOT ALLOWING THE FUEL INJECTORS TO START MY CAR. UPON RESEARCH ON THE INTERNET, A LOT OF TIPS WERE PROVIDED ON HOW TO "FIX" THE PRO…
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MARCH 2, 2013 MY CAR WOULD NOT START. THE SECURITY LIGHT HAD BEEN ON AND AFTER LOOKING IN THE OWNER'S MANUAL, IT WAS DETERMINED THAT THE PASSLOCK SYSTEM, AKA THE SECURITY SYSTEM, WAS ENGAGED AND NOT ALLOWING THE FUEL INJECTORS TO START MY CAR. UPON RESEARCH ON THE INTERNET, A LOT OF TIPS WERE PROVIDED ON HOW TO "FIX" THE PROBLEM. THEY RANGED FROM DISCONNECTING THE BATTERY, TAKING APART THE IGNITION CYLINDER AND LEAVING THE KEY IN THE ON POSITION FOR 10-30 MINUTES. FOR OTHER PEOPLE EXPERIENCING THIS PROBLEM, SHOW THIS OFFICIAL SERVICE BULLETIN FROM GM #04-08-47-003 TO YOUR DEALER OR REPAIR PERSON! (#04-08-47-003: SECURITY LIGHT ON, ENGINE WILL NOT CRANK, DIAGNOSTIC TROUBLE CODES B2958 AND/OR B2960 (REPAIR POOR TERMINAL CONNECTIONS AT BODY CONTROL MODULE) - (AUG 31, 2004)). *TR
BOUGHT THIS 2003 CHEVROLET IMPALA ON JAN. 2 2012 AND ROCKER ARMS HAVE BEEN REPLACED 6 TIMES SINCE THEN, JUST TODAY MARCH 11,2013 ( MILES ARE 67483) BACK IN FOR SAME THING, CAR WAS JUST IN ON FEB. 13,2013 FOR ROCKER ARMS ( MILES WERE 100396) AND THE DEALER PUT A NEW ENGINE IN AND IN LESS THEN A MONTH BACK IN SAME THING. HEAD LIG…
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BOUGHT THIS 2003 CHEVROLET IMPALA ON JAN. 2 2012 AND ROCKER ARMS HAVE BEEN REPLACED 6 TIMES SINCE THEN, JUST TODAY MARCH 11,2013 ( MILES ARE 67483) BACK IN FOR SAME THING, CAR WAS JUST IN ON FEB. 13,2013 FOR ROCKER ARMS ( MILES WERE 100396) AND THE DEALER PUT A NEW ENGINE IN AND IN LESS THEN A MONTH BACK IN SAME THING. HEAD LIGHTS DON'T WORK RIGHT.THIS CAR IS FAULTY AND SHOULD BE RECALLED AND OFF THE ROAD BEFORE SOMEONE KILLS THEM SELF OR SOMEONE ELSE. WHEN THE ROCKER ARMS WENT DIDN'T HAVE POWER AND ALMOST CRASHED ONTO A WAS WHEN TURNING A BEND.VERY DANGEROUS VEHICLE!!! *TR
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SECURITY SYSTEM INDEPENDENTLY ENGAGED PREVENTING HER FROM STARTING THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE BODY CONTROL MODULE, THE IGNITION CYLINDER AND THE PASS CODE KIT NEEDED TO BE REPLACED. THE …
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TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SECURITY SYSTEM INDEPENDENTLY ENGAGED PREVENTING HER FROM STARTING THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE BODY CONTROL MODULE, THE IGNITION CYLINDER AND THE PASS CODE KIT NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 58,000 AND THE CURRENT MILEAGE WAS 63,802.
ENGINE ACCELERATES TO 3,000 RPM DURING WARM UP (SOMETIMES). USUALLY OCCURS ABOUT FIVE MINUTES AFTER COLD START. HAS LASTED 10 TO 15 MINUTES WHILE DRIVING. HAS NOT REPEATED DURING SAME DAY AND NOT HAPPEN AGAIN FOR DAYS OR WEEKS DURING THE PAST FIVE MONTHS. REPLACED ECM (COMPUTER), IAC (IDLE AIR CONTROL), COOLANT TEMP. SENSOR …
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ENGINE ACCELERATES TO 3,000 RPM DURING WARM UP (SOMETIMES). USUALLY OCCURS ABOUT FIVE MINUTES AFTER COLD START. HAS LASTED 10 TO 15 MINUTES WHILE DRIVING. HAS NOT REPEATED DURING SAME DAY AND NOT HAPPEN AGAIN FOR DAYS OR WEEKS DURING THE PAST FIVE MONTHS. REPLACED ECM (COMPUTER), IAC (IDLE AIR CONTROL), COOLANT TEMP. SENSOR AND CLEANED THROTTLE BODY. DEALER CANNOT SUGGEST SOLUTION. UNABLE TO GET CAR TO DEALER WHILE PROBLEM IS HAPPENING. SCANNED FOR DTCS MULTIPLE TIMES, NONE. CONTROLLING SPEED WITH BRAKE IS NOT A GOOD SOLUTION. SAFETY HAZARD! *TR THE CONSUMER STATED WHEN THE BODY CONTROL MODULE FAILED, THE KEY FOB WOULD NOT WORK, THE ENGINE WOULD NOT START, THE INTERIOR LIGHTS WOULD NOT COME ON AND THE HEAD LIGHT WOULD NOT TURN OFF. THE CONSUMER HAD TO DISCONNECT THE BATTERY, IN ORDER TO TURN THE HEAD LIGHTS OFF. AFTER RECONNECTING THE BATTERY, EVERYTHING RETURNED TO NORMAL. THE BCM WAS REPLACED. UPDATED 03/19/13
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT WHEN ATTEMPTING TO START THE VEHICLE, THE ANTI-THEFT SYSTEM WOULD ACTIVATE AND THE VEHICLE COULD NOT BE STARTED. THE CONTACT WOULD HAVE TO WAIT APPROXIMATELY 10 MINUTES BEFORE HE VEHICLE COULD BE STARTED. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR AN INDEPEN…
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TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT WHEN ATTEMPTING TO START THE VEHICLE, THE ANTI-THEFT SYSTEM WOULD ACTIVATE AND THE VEHICLE COULD NOT BE STARTED. THE CONTACT WOULD HAVE TO WAIT APPROXIMATELY 10 MINUTES BEFORE HE VEHICLE COULD BE STARTED. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000. THE CURRENT MILEAGE WAS APPROXIMATELY 133,000.
Official recalls
515V701000 · Engine And Engine Cooling:engine; Engine And Engine Cooling:exhaust System:manifold/header/muffler/tail Pipe
Oct 26, 2015
General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.
Consequence & remedy
Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.
Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engines front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.
Additional source detail variants (2)
Engine And Engine Cooling:exhaust System:manifold/header/muffler/tail Pipe
General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.
Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.
Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engines front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.
Engine And Engine Cooling:engine
General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.
Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.
Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engines front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.
14V400000 · Electrical System:ignition
Jul 3, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.
09V116000 · Engine And Engine Cooling
Apr 8, 2009
GENERAL MOTORS IS RECALLING 1,497,516 MY 1997-2003 BUICK REGAL, MY 1998-2003 CHEVROLET LUMINA, MONTE CARLO AND IMPALA, MY 1998-1999 OLDSMOBILE INTRIGUE, MY 1997-2003 PONTIAC GRAND PRIX VEHICLES EQUIPPED WITH A 3.8L V6 NATURALLY ASPIRATED ENGINE. SOME OF THESE VEHICLES HAVE A CONDITION IN WHICH DROPS OF ENGINE OIL MAY BE DEPOSITED ON THE EXHAUST MANIFOLD THROUGH HARD BRAKING.
Consequence & remedy
Consequence: IF THE MANIFOLD IS HOT ENOUGH AND THE OIL RUNS BELOW THE HEAT SHIELD, IT MAY IGNITE INTO A SMALL FLAME AND MAY SPREAD TO THE PLASTIC SPARK PLUG WIRE CHANNEL AND BEYOND INCREASING THE RISK OF AN ENGINE COMPARTMENT FIRE.
Remedy: DEALERS WILL REPLACE THE ENGINES FRONT VALVE COVER AND FRONT-VALVE-COVER GASKET WITH NEW PARTS OF AN IMPROVED DESIGN AND REMOVE THE ENGINES PLASTIC COVER AND PLASTIC OIL-FILL-TUBE EXTENSION, FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2016. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, OLDSMOBILE AT 1-800-630-6537, AND PONTIAC AT 1-800-620-7668 OR HTTP://WWW.PONTIAC.COM OR HTTP:WWW.GMOWNERCENTER.COM.
03V051000 · Air Bags:frontal:driver Side:inflator Module
Feb 14, 2003
ON CERTAIN MINI VANS, PASSENGER AND SPORT UTILITY VEHICLES, SOME OF THESE VEHICLES HAVE A DRIVER'S SIDE AIR BAG THAT MAY NOT DEPLOY AS DESIGNED. IN ADDITION, THE AIR BAG INFLATOR COULD RUPTURE.
Consequence & remedy
Consequence: THIS COULD RESULT IN REDUCED CAPABILITY OF THE AIR BAG TO PROTECT THE DRIVER. ALSO IF THE AIR BAG INFLATOR RUPTURED, PIECES OF THE INFLATOR COULD STRIKE AND INJURE THE VEHICLE OCCUPANTS.
Remedy: DEALERS WILL INSPECT, AND IF NECESSARY, INSTALL A NEW DRIVER'S AIR BAG. OWNER NOTIFICATION BEGAN ON MARCH 11, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300, CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OR PONTIAC AT 1-800-762-2737.
02V222000 · Air Bags:frontal
Aug 9, 2002
CERTAIN PASSENGER, MINI VANS, AND SPORT UTILITY VEHICLES HAVE AN AIR BAG INFLATOR ON THE DRIVER'S SIDE THAT COULD FRACTURE AT A WELD DURING A DEPLOYMENT.
Consequence & remedy
Consequence: PIECES OF THE INFLATOR COULD STRIKE AND INJURE VEHICLE OCCUPANTS AND THE AIR BAG CUSHION WOULD NOT INFLATE FULLY, REDUCING THE CAPABILITY OF THE BAG TO PROTECT THE DRIVER.
Remedy: DEALERS WILL INSPECT, AND REPLACE, IF NECESSARY, THE AIR BAG MODULE ASSEMBLY ON THE DRIVER'S SIDE. OWNER NOTIFICATION BEGAN AUGUST 15, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300, CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OLDSMOBILE AT 1-800-442-6537, OR PONTIAC AT 1-800-762-2737.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE06017 · Alleged Headlight Failure
Opened May 15, 2006 · Closed Oct 25, 2006
Status: closed (inferred from source dates) · Exterior Lighting; Exterior Lighting:headlights; Exterior Lighting:headlights:switch
A TOTAL OF 646,038 SUBJECT VEHICLES WERE SOLD DURING MY 2001-2003, AND THE COMPLAINT AND WARRANTY DATA TABULATED ABOVE APPLY TO THE TOTAL VEHICLE POPULATION.COMPLAINT REPORTS ALLEGING HEADLIGHT OUTAGE REPRESENT SLIGHTLY MORE THAT ONE-HALF OF THE TOTAL NUMBER OF COMPLAINTS AND THE BALANCE ARE ALLEGATIONS OF FLICKERING AND DIMMING.INVESTIGATION DISCLOSED THE ROOT CAUSE OF THE MALFUNCTION TO BE WEAR OF A CONTACT PLUNGER IN THE MULTIFUNCTION SWITCH THAT MAY RESULT IN A TEMPORARY OPEN CIRCUIT, WITH THE PLUNGER IN A NEUTRAL POSITION BETWEEN HIGH- AND LOW-BEAM CONTACT POINTS.CONSUMERS CONSISTENTLY REPORTED THAT MANIPULATION OF THE SWITCH HANDLE ON THE STEERING COLUMN RESTORES EITHER HIGH OR LOW BEAM HEADLIGHT FUNCTION.NO OTHER POTENTIAL SAFETY RELATED ISSUES, E.G., FIRES OR WINDSHIELD WIPER FAILURE, WERE FOUND TO BE RELATED TO THIS ISSUE.THE MANUFACTURER RECOGNIZED THE SUBJECT HEADLIGHT ISSUES FROM FAILURE AND WARRANTY REPORTS, AND ISSUED A REDESIGNED PLUNGER IN 2003. THE MANUFACTURER DID NOT IDENTIFY A DEFECT REQUIRING RECALL AND REMEDY.ODI HAS DETERMINED THAT THE RATES OF OCCURRENCE, THE FAILURE MODE AND THE REAL-WORLD CONSEQUENCE OF THE ALLEGED DEFECT AS COMPARED TO OTHER SIMILAR INVESTIGATIONS FAIL TO IDENTIFY A SAFETY-RELATED DEFECT TREND.THIS PRELIMINARY EVALUATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY MAY TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
Additional source detail variants (3)
Exterior Lighting
A TOTAL OF 646,038 SUBJECT VEHICLES WERE SOLD DURING MY 2001-2003, AND THE COMPLAINT AND WARRANTY DATA TABULATED ABOVE APPLY TO THE TOTAL VEHICLE POPULATION.COMPLAINT REPORTS ALLEGING HEADLIGHT OUTAGE REPRESENT SLIGHTLY MORE THAT ONE-HALF OF THE TOTAL NUMBER OF COMPLAINTS AND THE BALANCE ARE ALLEGATIONS OF FLICKERING AND DIMMING.INVESTIGATION DISCLOSED THE ROOT CAUSE OF THE MALFUNCTION TO BE WEAR OF A CONTACT PLUNGER IN THE MULTIFUNCTION SWITCH THAT MAY RESULT IN A TEMPORARY OPEN CIRCUIT, WITH THE PLUNGER IN A NEUTRAL POSITION BETWEEN HIGH- AND LOW-BEAM CONTACT POINTS.CONSUMERS CONSISTENTLY REPORTED THAT MANIPULATION OF THE SWITCH HANDLE ON THE STEERING COLUMN RESTORES EITHER HIGH OR LOW BEAM HEADLIGHT FUNCTION.NO OTHER POTENTIAL SAFETY RELATED ISSUES, E.G., FIRES OR WINDSHIELD WIPER FAILURE, WERE FOUND TO BE RELATED TO THIS ISSUE.THE MANUFACTURER RECOGNIZED THE SUBJECT HEADLIGHT ISSUES FROM FAILURE AND WARRANTY REPORTS, AND ISSUED A REDESIGNED PLUNGER IN 2003. THE MANUFACTURER DID NOT IDENTIFY A DEFECT REQUIRING RECALL AND REMEDY.ODI HAS DETERMINED THAT THE RATES OF OCCURRENCE, THE FAILURE MODE AND THE REAL-WORLD CONSEQUENCE OF THE ALLEGED DEFECT AS COMPARED TO OTHER SIMILAR INVESTIGATIONS FAIL TO IDENTIFY A SAFETY-RELATED DEFECT TREND.THIS PRELIMINARY EVALUATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY MAY TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
Exterior Lighting:headlights
A TOTAL OF 646,038 SUBJECT VEHICLES WERE SOLD DURING MY 2001-2003, AND THE COMPLAINT AND WARRANTY DATA TABULATED ABOVE APPLY TO THE TOTAL VEHICLE POPULATION.COMPLAINT REPORTS ALLEGING HEADLIGHT OUTAGE REPRESENT SLIGHTLY MORE THAT ONE-HALF OF THE TOTAL NUMBER OF COMPLAINTS AND THE BALANCE ARE ALLEGATIONS OF FLICKERING AND DIMMING.INVESTIGATION DISCLOSED THE ROOT CAUSE OF THE MALFUNCTION TO BE WEAR OF A CONTACT PLUNGER IN THE MULTIFUNCTION SWITCH THAT MAY RESULT IN A TEMPORARY OPEN CIRCUIT, WITH THE PLUNGER IN A NEUTRAL POSITION BETWEEN HIGH- AND LOW-BEAM CONTACT POINTS.CONSUMERS CONSISTENTLY REPORTED THAT MANIPULATION OF THE SWITCH HANDLE ON THE STEERING COLUMN RESTORES EITHER HIGH OR LOW BEAM HEADLIGHT FUNCTION.NO OTHER POTENTIAL SAFETY RELATED ISSUES, E.G., FIRES OR WINDSHIELD WIPER FAILURE, WERE FOUND TO BE RELATED TO THIS ISSUE.THE MANUFACTURER RECOGNIZED THE SUBJECT HEADLIGHT ISSUES FROM FAILURE AND WARRANTY REPORTS, AND ISSUED A REDESIGNED PLUNGER IN 2003. THE MANUFACTURER DID NOT IDENTIFY A DEFECT REQUIRING RECALL AND REMEDY.ODI HAS DETERMINED THAT THE RATES OF OCCURRENCE, THE FAILURE MODE AND THE REAL-WORLD CONSEQUENCE OF THE ALLEGED DEFECT AS COMPARED TO OTHER SIMILAR INVESTIGATIONS FAIL TO IDENTIFY A SAFETY-RELATED DEFECT TREND.THIS PRELIMINARY EVALUATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY MAY TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
Exterior Lighting:headlights:switch
A TOTAL OF 646,038 SUBJECT VEHICLES WERE SOLD DURING MY 2001-2003, AND THE COMPLAINT AND WARRANTY DATA TABULATED ABOVE APPLY TO THE TOTAL VEHICLE POPULATION.COMPLAINT REPORTS ALLEGING HEADLIGHT OUTAGE REPRESENT SLIGHTLY MORE THAT ONE-HALF OF THE TOTAL NUMBER OF COMPLAINTS AND THE BALANCE ARE ALLEGATIONS OF FLICKERING AND DIMMING.INVESTIGATION DISCLOSED THE ROOT CAUSE OF THE MALFUNCTION TO BE WEAR OF A CONTACT PLUNGER IN THE MULTIFUNCTION SWITCH THAT MAY RESULT IN A TEMPORARY OPEN CIRCUIT, WITH THE PLUNGER IN A NEUTRAL POSITION BETWEEN HIGH- AND LOW-BEAM CONTACT POINTS.CONSUMERS CONSISTENTLY REPORTED THAT MANIPULATION OF THE SWITCH HANDLE ON THE STEERING COLUMN RESTORES EITHER HIGH OR LOW BEAM HEADLIGHT FUNCTION.NO OTHER POTENTIAL SAFETY RELATED ISSUES, E.G., FIRES OR WINDSHIELD WIPER FAILURE, WERE FOUND TO BE RELATED TO THIS ISSUE.THE MANUFACTURER RECOGNIZED THE SUBJECT HEADLIGHT ISSUES FROM FAILURE AND WARRANTY REPORTS, AND ISSUED A REDESIGNED PLUNGER IN 2003. THE MANUFACTURER DID NOT IDENTIFY A DEFECT REQUIRING RECALL AND REMEDY.ODI HAS DETERMINED THAT THE RATES OF OCCURRENCE, THE FAILURE MODE AND THE REAL-WORLD CONSEQUENCE OF THE ALLEGED DEFECT AS COMPARED TO OTHER SIMILAR INVESTIGATIONS FAIL TO IDENTIFY A SAFETY-RELATED DEFECT TREND.THIS PRELIMINARY EVALUATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY MAY TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.