NHTSA owner reports · September 18, 2026 snapshot.
Air Bags complaints
39 reportsClear category filter212,000 miles · May 16, 2014
Air Bags
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS POWERED ON AND IN PARK, THE FRONT DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED INADVERTENTLY. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CONTROL MODULE FAILED. THE VEHICLE WAS DEEMED AS DESTROYED. THE FAILURE MILEAGE…
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TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS POWERED ON AND IN PARK, THE FRONT DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED INADVERTENTLY. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CONTROL MODULE FAILED. THE VEHICLE WAS DEEMED AS DESTROYED. THE FAILURE MILEAGE WAS 212,000 AND THE CURRENT MILEAGE WAS 212,000. UPDATED 10/2/14*CN
NHTSA ODI #10588858
156,250 miles · May 8, 2014
Air BagsSeat BeltsCrashInjury
I WAS INVOLVED IN AN ACCIDENT ON MAY 4, 2014. I HIT ANOTHER VEHICLE FROM THE REAR. THERE WAS EXTENSIVE DAMAGE TO MY VEHICLE YET MY AIR BAG DID NOT DEPLOY. ALSO MY SEAT BELT FAILED TO LOCK. AS A RESULT I HIT THE STEERING WHEEL WITH MY MOUTH. I ALSO HIT THE WINDSHIELD WITH THE TOP OF MY HEAD. MY TEETH CUT INTO MY BOTTOM LIP AND I …
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I WAS INVOLVED IN AN ACCIDENT ON MAY 4, 2014. I HIT ANOTHER VEHICLE FROM THE REAR. THERE WAS EXTENSIVE DAMAGE TO MY VEHICLE YET MY AIR BAG DID NOT DEPLOY. ALSO MY SEAT BELT FAILED TO LOCK. AS A RESULT I HIT THE STEERING WHEEL WITH MY MOUTH. I ALSO HIT THE WINDSHIELD WITH THE TOP OF MY HEAD. MY TEETH CUT INTO MY BOTTOM LIP AND I HAD TO GO TO THE ER LATER THAT NIGHT BECAUSE OF THE PAIN. I FEEL THAT HAD THE AIRBAG DEPLOYED I WOULDN'T HAVE SUSTAINED THE INJURY THAT I DID. *TR
NHTSA ODI #10587348
120,000 miles · Apr 8, 2014
Air BagsElectrical SystemEngine
I HAVE HAD INCIDENTS SEVERAL TIMES OVER THE YEARS WHERE I WOULD HIT A BUMP IN THE ROAD AND MY CAR WOULD COMPLETELY SHUT OFF. I HAVE ALSO HAD SEVERAL INCIDENTS WHERE I WAS TRAVELING DOWN THE EXPRESSWAY AND MY CAR TURNED OFF ON ME. I HAD TO SHIFT MY CAR INTO NEUTRAL AND RESTART IT TO CONTINUE GOING. I WAS FORTUNATE NOT TO HAVE …
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I HAVE HAD INCIDENTS SEVERAL TIMES OVER THE YEARS WHERE I WOULD HIT A BUMP IN THE ROAD AND MY CAR WOULD COMPLETELY SHUT OFF. I HAVE ALSO HAD SEVERAL INCIDENTS WHERE I WAS TRAVELING DOWN THE EXPRESSWAY AND MY CAR TURNED OFF ON ME. I HAD TO SHIFT MY CAR INTO NEUTRAL AND RESTART IT TO CONTINUE GOING. I WAS FORTUNATE NOT TO HAVE AN ACCIDENT. *TR
NHTSA ODI #10578158
126,560 miles · Jan 6, 2014
Air BagsCrashInjury
ON MON. NOV. 25, 2013 I WAS DRIVING SB I-75 ABOUT 10 P.M. THERE WAS A LIGHT DRIZZLE AND AS I APPROACHED THE BRIDGEPORT AREA I NOTICED SOMETHING ACROSS SEVERAL LANES OF THE HIGHWAY. I STARTED TO BRAKE AND HIT BLACK ICE AND SLAMMED HEAD ON INTO A BLACK JACKKNIFED SEMI WITH NO LIGHTS OR FLARES. I DID TRY TO GO BETWEEN THE MIDDEN …
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ON MON. NOV. 25, 2013 I WAS DRIVING SB I-75 ABOUT 10 P.M. THERE WAS A LIGHT DRIZZLE AND AS I APPROACHED THE BRIDGEPORT AREA I NOTICED SOMETHING ACROSS SEVERAL LANES OF THE HIGHWAY. I STARTED TO BRAKE AND HIT BLACK ICE AND SLAMMED HEAD ON INTO A BLACK JACKKNIFED SEMI WITH NO LIGHTS OR FLARES. I DID TRY TO GO BETWEEN THE MIDDEN AND THE TRUCK BUT THERE WAS NO ROOM CAUSING MOST OF THE FRONT END DAMAGE ON THE PASSENGER SIDE OF THE HOOD OF THE CAR. THE FRONT END WAS SO SMASHED THAT THE BATTERY DISINTEGRATED. MY AIRBAGS DID NOT DEPLOY AND I HIT MY HEAD ON THE STEERING WHEEL GETTING A CONTUSION ON MY FOREHEAD AS WELL AS TWO BLACK EYES. I ALSO HAD BRUISES ON MY HAND, KNEE, AND RIGHT BREAST. IN ADDITION TO THESE I ALSO HAD SOME LE FRANC FRACTURES TO MY LEFT FOOT WHICH I REQUIRED SURGERY FOR. I WAS WEARING MY SEATBELT AT THE TIME OF THE ACCIDENT THANK GOODNESS, BUT I JUST DO NOT KNOW WHY MY AIRBAGS DID NOT DEPLOY. *TR
NHTSA ODI #10558668
Mileage unknown · Aug 12, 2011
Air BagsCrashInjury
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING AT LOW SPEEDS THE VEHICLE VEERED OFF OF THE ROAD AND CRASHED INTO A TREE. UPON IMPACT, THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED INJURIES TO THE FACE DUE TO BROKEN GLASS. THE POLICE WERE NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND ADVISE…
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TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING AT LOW SPEEDS THE VEHICLE VEERED OFF OF THE ROAD AND CRASHED INTO A TREE. UPON IMPACT, THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED INJURIES TO THE FACE DUE TO BROKEN GLASS. THE POLICE WERE NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND ADVISED HER TO TAKE THE VEHICLE TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE.
NHTSA ODI #10419209
21,461 miles · Apr 21, 2011
Air Bags
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT THE FRONT DRIVER SIDE AIR BAG WARNING LIGHT ILLUMINATED TWICE IN THE PAST TWO YEARS. THE AIR BAG INFLATOR MODULE WAS REPLACED IN 2008. THE CONTACT STATED THAT BOTH TIMES THE AIR BAG MODULE FAILED WAS WHEN THE WEATHER WAS BELOW 20 DEGREES. THE CONTACT BELIEVED …
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TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT THE FRONT DRIVER SIDE AIR BAG WARNING LIGHT ILLUMINATED TWICE IN THE PAST TWO YEARS. THE AIR BAG INFLATOR MODULE WAS REPLACED IN 2008. THE CONTACT STATED THAT BOTH TIMES THE AIR BAG MODULE FAILED WAS WHEN THE WEATHER WAS BELOW 20 DEGREES. THE CONTACT BELIEVED THE FAILURE WAS SIMILAR TO THAT DESCRIBED IN NHTSA CAMPAIGN ID NUMBER: 03V051000 (AIR BAGS: FRONTAL: DRIVER SIDE INFLATOR MODULE) BUT THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 21,461 AND THE CURRENT MILEAGE WAS 27,600.
NHTSA ODI #10397063
85,000 miles · Aug 11, 2010
Air BagsCrashInjury
WHILE DRIVING WE HIT ANOTHER CAR ON ITS SIDE I WONT GET IN TO BIG DETAILS BUT THE OTHER CARS AIR BAGS WENT OFF AND NOT OURS, WHY DIDN'T THEY GO OFF AND WHAT IS THE POINT OF BUYING A CAR THAT WOULD "SAVE OR LIVES" IF THE MAIN THING WE PAID FOR DID NOT WORK? THE ACCIDENT WAS AT ABOUT 10-20 MPH. THE CAR HYDROPLANED IN TO THE OTHER …
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WHILE DRIVING WE HIT ANOTHER CAR ON ITS SIDE I WONT GET IN TO BIG DETAILS BUT THE OTHER CARS AIR BAGS WENT OFF AND NOT OURS, WHY DIDN'T THEY GO OFF AND WHAT IS THE POINT OF BUYING A CAR THAT WOULD "SAVE OR LIVES" IF THE MAIN THING WE PAID FOR DID NOT WORK? THE ACCIDENT WAS AT ABOUT 10-20 MPH. THE CAR HYDROPLANED IN TO THE OTHER WE HAD A FULL CAR THE DRIVER AND PASSENGERS WEIGH MORE THAN 160LBS EACH. I HAVE SOME PHYSICAL PAIN, INCLUDING BECK AND BACK SPRAIN. *TR
NHTSA ODI #10348896
76,000 miles · Jan 11, 2009
Air BagsCrash
MY CAR WENT OFF ROAD AFTER CONTACT WITH A DEER LANDING FRONT END FIRST 75FT OFF ROAD DOING BETWEEN 45 AND 50 MPH AIR BAGS NEVER DEPLOYED. *TR
NHTSA ODI #10254502
Mileage unknown · Oct 7, 2008
Air BagsSteeringCrashInjury
IT WAS RAINING, CAR STARTED TO SKID TO THE RIGHT, STEERED LEFT TO CORRECT, LOST CONTROL AND STRUCK A TREE HEAD ON. SERIOUS INJURIES TO BELTED DRIVER. *TR
NHTSA ODI #10244664
130,000 miles · Jun 18, 2008
Air BagsCrash
TL*THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE MECHANIC CALLED TO FILE THE COMPLAINT BECAUSE THE CONTACT DOES NOT REMEMBER MOST OF THE DETAILS OF THE INCIDENT. THE MECHANIC STATED THAT THE CONTACT, A POLICE OFFICER, WAS DRIVING THE VEHICLE AND SWERVED TO AVOID A DEER. THE VEHICLE STRUCK A GUARDRAIL ON THE FRONT DRIVER'S SID…
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TL*THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE MECHANIC CALLED TO FILE THE COMPLAINT BECAUSE THE CONTACT DOES NOT REMEMBER MOST OF THE DETAILS OF THE INCIDENT. THE MECHANIC STATED THAT THE CONTACT, A POLICE OFFICER, WAS DRIVING THE VEHICLE AND SWERVED TO AVOID A DEER. THE VEHICLE STRUCK A GUARDRAIL ON THE FRONT DRIVER'S SIDE AND ROLLED OVER. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES. THE VEHICLE SUSTAINED MAJOR DAMAGE. THE SPEED WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 130,000.
NHTSA ODI #10231448
Official recalls
5Oct 26, 2015
General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.
Consequence & remedy
Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.
Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engines front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.
Additional source detail variants (2)
Engine And Engine Cooling:exhaust System:manifold/header/muffler/tail Pipe
General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.
Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.
Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engines front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.
Engine And Engine Cooling:engine
General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.
Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.
Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engines front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.
Jul 3, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.
Apr 8, 2009
GENERAL MOTORS IS RECALLING 1,497,516 MY 1997-2003 BUICK REGAL, MY 1998-2003 CHEVROLET LUMINA, MONTE CARLO AND IMPALA, MY 1998-1999 OLDSMOBILE INTRIGUE, MY 1997-2003 PONTIAC GRAND PRIX VEHICLES EQUIPPED WITH A 3.8L V6 NATURALLY ASPIRATED ENGINE. SOME OF THESE VEHICLES HAVE A CONDITION IN WHICH DROPS OF ENGINE OIL MAY BE DEPOSITED ON THE EXHAUST MANIFOLD THROUGH HARD BRAKING.
Consequence & remedy
Consequence: IF THE MANIFOLD IS HOT ENOUGH AND THE OIL RUNS BELOW THE HEAT SHIELD, IT MAY IGNITE INTO A SMALL FLAME AND MAY SPREAD TO THE PLASTIC SPARK PLUG WIRE CHANNEL AND BEYOND INCREASING THE RISK OF AN ENGINE COMPARTMENT FIRE.
Remedy: DEALERS WILL REPLACE THE ENGINES FRONT VALVE COVER AND FRONT-VALVE-COVER GASKET WITH NEW PARTS OF AN IMPROVED DESIGN AND REMOVE THE ENGINES PLASTIC COVER AND PLASTIC OIL-FILL-TUBE EXTENSION, FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2016. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, OLDSMOBILE AT 1-800-630-6537, AND PONTIAC AT 1-800-620-7668 OR HTTP://WWW.PONTIAC.COM OR HTTP:WWW.GMOWNERCENTER.COM.
Feb 14, 2003
ON CERTAIN MINI VANS, PASSENGER AND SPORT UTILITY VEHICLES, SOME OF THESE VEHICLES HAVE A DRIVER'S SIDE AIR BAG THAT MAY NOT DEPLOY AS DESIGNED. IN ADDITION, THE AIR BAG INFLATOR COULD RUPTURE.
Consequence & remedy
Consequence: THIS COULD RESULT IN REDUCED CAPABILITY OF THE AIR BAG TO PROTECT THE DRIVER. ALSO IF THE AIR BAG INFLATOR RUPTURED, PIECES OF THE INFLATOR COULD STRIKE AND INJURE THE VEHICLE OCCUPANTS.
Remedy: DEALERS WILL INSPECT, AND IF NECESSARY, INSTALL A NEW DRIVER'S AIR BAG. OWNER NOTIFICATION BEGAN ON MARCH 11, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300, CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OR PONTIAC AT 1-800-762-2737.
Aug 9, 2002
CERTAIN PASSENGER, MINI VANS, AND SPORT UTILITY VEHICLES HAVE AN AIR BAG INFLATOR ON THE DRIVER'S SIDE THAT COULD FRACTURE AT A WELD DURING A DEPLOYMENT.
Consequence & remedy
Consequence: PIECES OF THE INFLATOR COULD STRIKE AND INJURE VEHICLE OCCUPANTS AND THE AIR BAG CUSHION WOULD NOT INFLATE FULLY, REDUCING THE CAPABILITY OF THE BAG TO PROTECT THE DRIVER.
Remedy: DEALERS WILL INSPECT, AND REPLACE, IF NECESSARY, THE AIR BAG MODULE ASSEMBLY ON THE DRIVER'S SIDE. OWNER NOTIFICATION BEGAN AUGUST 15, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300, CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OLDSMOBILE AT 1-800-442-6537, OR PONTIAC AT 1-800-762-2737.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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