NHTSA owner reports · September 18, 2026 snapshot.
Air Bags complaints
47 reportsClear category filter20,000 miles · Mar 30, 2009
Air BagsFuel System, Other
CHEVROLET CUSTOMER SERVICE STATES THAT THE NHTSA CAMPAIGN NOTICES - 07E021000 & 02V222000 - DO NOT APPLY TO MY 2002 CHEVY IMPALA LS. CHEVROLET DOES NOT RECOGNIZE OR CROSS REFERENCE YOUR CAMPAIGN NUMBERS. THEY STATED TO ME THAT THE INFORMATION PROVIDED BY NHTSA IS "FALSE". I THINK CHEVROLET CUSTOMER SERVICE IS LYING. HELP N…
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CHEVROLET CUSTOMER SERVICE STATES THAT THE NHTSA CAMPAIGN NOTICES - 07E021000 & 02V222000 - DO NOT APPLY TO MY 2002 CHEVY IMPALA LS. CHEVROLET DOES NOT RECOGNIZE OR CROSS REFERENCE YOUR CAMPAIGN NUMBERS. THEY STATED TO ME THAT THE INFORMATION PROVIDED BY NHTSA IS "FALSE". I THINK CHEVROLET CUSTOMER SERVICE IS LYING. HELP NEEDED. PLEASE DON'T SEND ME SOME LEGAL JARGON ANSWER. *TR
NHTSA ODI #10263647
77,000 miles · Mar 18, 2009
Air BagsInjury
TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. WHEN THE VEHICLE WAS STARTED, THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED WITHOUT AN IMPACT OR CRASH OCCURRING. THE CONTACT WAS SLIGHTLY INJURED DURING THE DEPLOYMENT. THE INSURANCE COMPANY TOOK THE VEHICLE TO THE DEALER TO BE INSPECTED BY A GM ENGINEER. THE CAUSE OF THE FAILU…
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TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. WHEN THE VEHICLE WAS STARTED, THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED WITHOUT AN IMPACT OR CRASH OCCURRING. THE CONTACT WAS SLIGHTLY INJURED DURING THE DEPLOYMENT. THE INSURANCE COMPANY TOOK THE VEHICLE TO THE DEALER TO BE INSPECTED BY A GM ENGINEER. THE CAUSE OF THE FAILURE HAS NOT BEEN DETERMINED AND THE VEHICLE IS WAITING TO BE REPAIRED. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT A FIELD TECHNICIAN WOULD COME OUT TO INSPECT THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 77,000.
NHTSA ODI #10262350
Mileage unknown · Feb 5, 2009
Air BagsInjury
2002 CHEVY IMPALA AIR BAGS INADVERTENTLY DEPLOYED WHILE THE CONSUMER WAS PULLING OUT OF THE DRIVEWAY. *NJ THE CONSUMER SUFFERED MINOR INJURIES. *JB
NHTSA ODI #10257893
70,000 miles · Dec 6, 2008
Air BagsEngine And Engine CoolingPower Train
THE FIRST THING IS THAT I HAD TO REPLACE THE HEAD GASKET TWO TIME NOW IT IS LEAKING AGAIN INTO THE WATER RESERVOIR THEN I HAD TWO REPLACE THE MAIN CONTROL ( BCM ) AND ( PCM ) BY THE DEALERSHIP HA TO REPLACE THE STARTER AND THE WATER PUMP HAD TO RE PLACE TWO WINDOW MOTOR AND TWO WINDOW ELECTRONIC SWITCH THAT CONTROL EACH WINDOW …
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THE FIRST THING IS THAT I HAD TO REPLACE THE HEAD GASKET TWO TIME NOW IT IS LEAKING AGAIN INTO THE WATER RESERVOIR THEN I HAD TWO REPLACE THE MAIN CONTROL ( BCM ) AND ( PCM ) BY THE DEALERSHIP HA TO REPLACE THE STARTER AND THE WATER PUMP HAD TO RE PLACE TWO WINDOW MOTOR AND TWO WINDOW ELECTRONIC SWITCH THAT CONTROL EACH WINDOW THERE A LOT MORE BUT THIS ARE THE MORE IMPORTANCE ONES IT WOULD BE OKAY IF I GOT THIS CAR USED BUT I PAID FOR A NEW CAR SO I WOULD NOT HAVE THIS KIND OF BREAKDOWNS DOES GM STAND BEHIND THERE CAR OR WHAT !!!!!!!! *TR
NHTSA ODI #10250940
189,000 miles · Nov 24, 2008
Air Bags
TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. WHILE APPROACHING A STOP LIGHT AT 5 MPH, THE AIR BAGS DEPLOYED. THE WINDSHIELD WAS DAMAGED, BUT THE VEHICLE WAS STILL ABLE TO BE DRIVEN. GENERAL MOTORS INSPECTED THE VEHICLE, BUT WOULD NOT PROVIDE AN EXPLANATION OF WHAT CAUSED THE FAILURE. THE VEHICLE HAS NOT YET BEEN REPAIRED. T…
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TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. WHILE APPROACHING A STOP LIGHT AT 5 MPH, THE AIR BAGS DEPLOYED. THE WINDSHIELD WAS DAMAGED, BUT THE VEHICLE WAS STILL ABLE TO BE DRIVEN. GENERAL MOTORS INSPECTED THE VEHICLE, BUT WOULD NOT PROVIDE AN EXPLANATION OF WHAT CAUSED THE FAILURE. THE VEHICLE HAS NOT YET BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 189,000.
NHTSA ODI #10249680
Mileage unknown · Aug 7, 2008
Air BagsElectrical SystemElectronic Stability Control (esc)
CAR WOULD NOT START CHANGED PASSLOCK AND STILL WILL NOT START. SECURITY LIGHT IS ON, RADIO IS LOCKED AND THE CHEVY DEALERSHIP DOES NOT KNOW WHAT IS WRONG WITH IT, THEY ARE GUESSING THAT IS THE BCM AND THE SDM BUT THEY CANNOT PROMISE THAT IT WILL WORK. *TR
NHTSA ODI #10237416
65,000 miles · Apr 2, 2008
Air BagsCrashInjury
WE HIT A HORSE WITH OUR CAR AND THE AIR BAGS DID NOT DEPLOY. WE RECEIVED CUTS ON OUR HEAD, FACE, HANDS, AND LEGS. I RECEIVED A BLOW TO MY HEAD CAUSING SWELLING AND BRUISING TO MY FOREHEAD, EYES, NOSE, CHEEKS. EXPERIENCING HEADACHES AND DIZZINESS SINCE THEN. LARGE BRUISES AND SWELLING ON MY THIGHS FROM THE STEERING WHEEL. *T…
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WE HIT A HORSE WITH OUR CAR AND THE AIR BAGS DID NOT DEPLOY. WE RECEIVED CUTS ON OUR HEAD, FACE, HANDS, AND LEGS. I RECEIVED A BLOW TO MY HEAD CAUSING SWELLING AND BRUISING TO MY FOREHEAD, EYES, NOSE, CHEEKS. EXPERIENCING HEADACHES AND DIZZINESS SINCE THEN. LARGE BRUISES AND SWELLING ON MY THIGHS FROM THE STEERING WHEEL. *TR
NHTSA ODI #10223207
30,000 miles · Mar 14, 2008
Air BagsSeat BeltsCrashInjury
OUR SON WAS GOING APPX 35 MILES AN HOUR AND MY HUSBAND WAS IN THE PASSENGER FRONT SEAT. A DRUNK DRIVER PULLED OUT OF AN APARTMENT COMPLEX, LITERALLY ON TOP OF MY HUSBANDS CAR - HITTING THEM ON THE FRONT RIGHT SIDE. THE AIRBAGS DID NOT DEPLOY AND MY HUSBANDS SEAT BELT DID NOT HOLD. HE WAS IN PERFECT HEALTH BEFORE THIS ACCIDENT AN…
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OUR SON WAS GOING APPX 35 MILES AN HOUR AND MY HUSBAND WAS IN THE PASSENGER FRONT SEAT. A DRUNK DRIVER PULLED OUT OF AN APARTMENT COMPLEX, LITERALLY ON TOP OF MY HUSBANDS CAR - HITTING THEM ON THE FRONT RIGHT SIDE. THE AIRBAGS DID NOT DEPLOY AND MY HUSBANDS SEAT BELT DID NOT HOLD. HE WAS IN PERFECT HEALTH BEFORE THIS ACCIDENT AND IS NOW A PARTIAL FUNCTIONING QUADRIPLEGIC. ALL BECAUSE OF DEFECTED AIR BAGS!!! I REALIZED ALSO, THIS IS NOT THE FIRST TIME SOMEONE'S SEAT BELT DID NOT HOLD!! *TR
NHTSA ODI #10221246
14,000 miles · Jan 4, 2007
Air Bags
TL*- THE CONTACT STATED THAT WHILE DRIVING AT SPEED OF 55 MPH THE AIR BAGS DEPLOYED UNEXPECTEDLY. THE CONTACT NOTICED THAT AIR BAG INDICATOR LIGHTS, HEADLIGHTS, SPEEDOMETER AND GAS GAUGE WERE TURNING ON AND OFF. BOTH THE WEATHER AND ROAD CONDITIONS WERE GOOD. THE CONTACT STATED THAT WHEN SHE TOOK FOOT OFF THE ACCELERATO…
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TL*- THE CONTACT STATED THAT WHILE DRIVING AT SPEED OF 55 MPH THE AIR BAGS DEPLOYED UNEXPECTEDLY. THE CONTACT NOTICED THAT AIR BAG INDICATOR LIGHTS, HEADLIGHTS, SPEEDOMETER AND GAS GAUGE WERE TURNING ON AND OFF. BOTH THE WEATHER AND ROAD CONDITIONS WERE GOOD. THE CONTACT STATED THAT WHEN SHE TOOK FOOT OFF THE ACCELERATOR THE AIRBAGS DEPLOYED ON BOTH THE DRIVER 'S SIDE AND PASSENGER SIDE OF VEHICLE. THE CONTACT WAS ABLE TO GET THE VEHICLE TO THE SIDE OF THE ROAD WHEN THE HORN STARTED SOUNDING. THE HORN HAD TO BE DISENGAGED MANUALLY. THEN THE VEHICLE WAS TOWED. THE CONTACT STATED THAT THE INSURANCE COMPANY WOULD NOT COVER THE EXPENSE OF THE REPAIRS BECAUSE THE CONTACT DIDN'T STRIKE ANYTHING. THE DEALERSHIP SAID THAT THE REPAIR WILL COST $3,000. *AK UPDATED 02/27/07. *JB
NHTSA ODI #10177804
39,700 miles · Jan 2, 2007
Air Bags
DASH INDICATOR FOR AIRBAG STAYS ON. DEALER SAYS COMPUTER MODULE CONTROLLING AIRBAG DEPLOYMENT DEFECTIVE AND WILL NOT RESPOND TO DIAGNOSTICS. DEALER SAYS THAT CONTROL UNIT MUST BE REPLACED AT A COST OF $557 PARTS AND LABOR. GM WILL ONLY PAY FOR PART, LEAVING CONSUMER WITH RESPONSIBILITY FOR $225. *JB
NHTSA ODI #10177577
Official recalls
4Oct 26, 2015
General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.
Consequence & remedy
Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.
Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engines front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.
Additional source detail variants (2)
Engine And Engine Cooling:exhaust System:manifold/header/muffler/tail Pipe
General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.
Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.
Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engines front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.
Engine And Engine Cooling:engine
General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.
Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.
Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engines front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.
Jul 3, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.
Apr 8, 2009
GENERAL MOTORS IS RECALLING 1,497,516 MY 1997-2003 BUICK REGAL, MY 1998-2003 CHEVROLET LUMINA, MONTE CARLO AND IMPALA, MY 1998-1999 OLDSMOBILE INTRIGUE, MY 1997-2003 PONTIAC GRAND PRIX VEHICLES EQUIPPED WITH A 3.8L V6 NATURALLY ASPIRATED ENGINE. SOME OF THESE VEHICLES HAVE A CONDITION IN WHICH DROPS OF ENGINE OIL MAY BE DEPOSITED ON THE EXHAUST MANIFOLD THROUGH HARD BRAKING.
Consequence & remedy
Consequence: IF THE MANIFOLD IS HOT ENOUGH AND THE OIL RUNS BELOW THE HEAT SHIELD, IT MAY IGNITE INTO A SMALL FLAME AND MAY SPREAD TO THE PLASTIC SPARK PLUG WIRE CHANNEL AND BEYOND INCREASING THE RISK OF AN ENGINE COMPARTMENT FIRE.
Remedy: DEALERS WILL REPLACE THE ENGINES FRONT VALVE COVER AND FRONT-VALVE-COVER GASKET WITH NEW PARTS OF AN IMPROVED DESIGN AND REMOVE THE ENGINES PLASTIC COVER AND PLASTIC OIL-FILL-TUBE EXTENSION, FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2016. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, OLDSMOBILE AT 1-800-630-6537, AND PONTIAC AT 1-800-620-7668 OR HTTP://WWW.PONTIAC.COM OR HTTP:WWW.GMOWNERCENTER.COM.
Aug 9, 2002
CERTAIN PASSENGER, MINI VANS, AND SPORT UTILITY VEHICLES HAVE AN AIR BAG INFLATOR ON THE DRIVER'S SIDE THAT COULD FRACTURE AT A WELD DURING A DEPLOYMENT.
Consequence & remedy
Consequence: PIECES OF THE INFLATOR COULD STRIKE AND INJURE VEHICLE OCCUPANTS AND THE AIR BAG CUSHION WOULD NOT INFLATE FULLY, REDUCING THE CAPABILITY OF THE BAG TO PROTECT THE DRIVER.
Remedy: DEALERS WILL INSPECT, AND REPLACE, IF NECESSARY, THE AIR BAG MODULE ASSEMBLY ON THE DRIVER'S SIDE. OWNER NOTIFICATION BEGAN AUGUST 15, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300, CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OLDSMOBILE AT 1-800-442-6537, OR PONTIAC AT 1-800-762-2737.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2PE06017 · Alleged Headlight Failure
Opened May 15, 2006 · Closed Oct 25, 2006
Status: closed (inferred from source dates) · Exterior Lighting; Exterior Lighting:headlights; Exterior Lighting:headlights:switch
A TOTAL OF 646,038 SUBJECT VEHICLES WERE SOLD DURING MY 2001-2003, AND THE COMPLAINT AND WARRANTY DATA TABULATED ABOVE APPLY TO THE TOTAL VEHICLE POPULATION.COMPLAINT REPORTS ALLEGING HEADLIGHT OUTAGE REPRESENT SLIGHTLY MORE THAT ONE-HALF OF THE TOTAL NUMBER OF COMPLAINTS AND THE BALANCE ARE ALLEGATIONS OF FLICKERING AND DIMMING.INVESTIGATION DISCLOSED THE ROOT CAUSE OF THE MALFUNCTION TO BE WEAR OF A CONTACT PLUNGER IN THE MULTIFUNCTION SWITCH THAT MAY RESULT IN A TEMPORARY OPEN CIRCUIT, WITH THE PLUNGER IN A NEUTRAL POSITION BETWEEN HIGH- AND LOW-BEAM CONTACT POINTS.CONSUMERS CONSISTENTLY REPORTED THAT MANIPULATION OF THE SWITCH HANDLE ON THE STEERING COLUMN RESTORES EITHER HIGH OR LOW BEAM HEADLIGHT FUNCTION.NO OTHER POTENTIAL SAFETY RELATED ISSUES, E.G., FIRES OR WINDSHIELD WIPER FAILURE, WERE FOUND TO BE RELATED TO THIS ISSUE.THE MANUFACTURER RECOGNIZED THE SUBJECT HEADLIGHT ISSUES FROM FAILURE AND WARRANTY REPORTS, AND ISSUED A REDESIGNED PLUNGER IN 2003. THE MANUFACTURER DID NOT IDENTIFY A DEFECT REQUIRING RECALL AND REMEDY.ODI HAS DETERMINED THAT THE RATES OF OCCURRENCE, THE FAILURE MODE AND THE REAL-WORLD CONSEQUENCE OF THE ALLEGED DEFECT AS COMPARED TO OTHER SIMILAR INVESTIGATIONS FAIL TO IDENTIFY A SAFETY-RELATED DEFECT TREND.THIS PRELIMINARY EVALUATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY MAY TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
Additional source detail variants (3)
Exterior Lighting
A TOTAL OF 646,038 SUBJECT VEHICLES WERE SOLD DURING MY 2001-2003, AND THE COMPLAINT AND WARRANTY DATA TABULATED ABOVE APPLY TO THE TOTAL VEHICLE POPULATION.COMPLAINT REPORTS ALLEGING HEADLIGHT OUTAGE REPRESENT SLIGHTLY MORE THAT ONE-HALF OF THE TOTAL NUMBER OF COMPLAINTS AND THE BALANCE ARE ALLEGATIONS OF FLICKERING AND DIMMING.INVESTIGATION DISCLOSED THE ROOT CAUSE OF THE MALFUNCTION TO BE WEAR OF A CONTACT PLUNGER IN THE MULTIFUNCTION SWITCH THAT MAY RESULT IN A TEMPORARY OPEN CIRCUIT, WITH THE PLUNGER IN A NEUTRAL POSITION BETWEEN HIGH- AND LOW-BEAM CONTACT POINTS.CONSUMERS CONSISTENTLY REPORTED THAT MANIPULATION OF THE SWITCH HANDLE ON THE STEERING COLUMN RESTORES EITHER HIGH OR LOW BEAM HEADLIGHT FUNCTION.NO OTHER POTENTIAL SAFETY RELATED ISSUES, E.G., FIRES OR WINDSHIELD WIPER FAILURE, WERE FOUND TO BE RELATED TO THIS ISSUE.THE MANUFACTURER RECOGNIZED THE SUBJECT HEADLIGHT ISSUES FROM FAILURE AND WARRANTY REPORTS, AND ISSUED A REDESIGNED PLUNGER IN 2003. THE MANUFACTURER DID NOT IDENTIFY A DEFECT REQUIRING RECALL AND REMEDY.ODI HAS DETERMINED THAT THE RATES OF OCCURRENCE, THE FAILURE MODE AND THE REAL-WORLD CONSEQUENCE OF THE ALLEGED DEFECT AS COMPARED TO OTHER SIMILAR INVESTIGATIONS FAIL TO IDENTIFY A SAFETY-RELATED DEFECT TREND.THIS PRELIMINARY EVALUATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY MAY TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
Exterior Lighting:headlights
A TOTAL OF 646,038 SUBJECT VEHICLES WERE SOLD DURING MY 2001-2003, AND THE COMPLAINT AND WARRANTY DATA TABULATED ABOVE APPLY TO THE TOTAL VEHICLE POPULATION.COMPLAINT REPORTS ALLEGING HEADLIGHT OUTAGE REPRESENT SLIGHTLY MORE THAT ONE-HALF OF THE TOTAL NUMBER OF COMPLAINTS AND THE BALANCE ARE ALLEGATIONS OF FLICKERING AND DIMMING.INVESTIGATION DISCLOSED THE ROOT CAUSE OF THE MALFUNCTION TO BE WEAR OF A CONTACT PLUNGER IN THE MULTIFUNCTION SWITCH THAT MAY RESULT IN A TEMPORARY OPEN CIRCUIT, WITH THE PLUNGER IN A NEUTRAL POSITION BETWEEN HIGH- AND LOW-BEAM CONTACT POINTS.CONSUMERS CONSISTENTLY REPORTED THAT MANIPULATION OF THE SWITCH HANDLE ON THE STEERING COLUMN RESTORES EITHER HIGH OR LOW BEAM HEADLIGHT FUNCTION.NO OTHER POTENTIAL SAFETY RELATED ISSUES, E.G., FIRES OR WINDSHIELD WIPER FAILURE, WERE FOUND TO BE RELATED TO THIS ISSUE.THE MANUFACTURER RECOGNIZED THE SUBJECT HEADLIGHT ISSUES FROM FAILURE AND WARRANTY REPORTS, AND ISSUED A REDESIGNED PLUNGER IN 2003. THE MANUFACTURER DID NOT IDENTIFY A DEFECT REQUIRING RECALL AND REMEDY.ODI HAS DETERMINED THAT THE RATES OF OCCURRENCE, THE FAILURE MODE AND THE REAL-WORLD CONSEQUENCE OF THE ALLEGED DEFECT AS COMPARED TO OTHER SIMILAR INVESTIGATIONS FAIL TO IDENTIFY A SAFETY-RELATED DEFECT TREND.THIS PRELIMINARY EVALUATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY MAY TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
Exterior Lighting:headlights:switch
A TOTAL OF 646,038 SUBJECT VEHICLES WERE SOLD DURING MY 2001-2003, AND THE COMPLAINT AND WARRANTY DATA TABULATED ABOVE APPLY TO THE TOTAL VEHICLE POPULATION.COMPLAINT REPORTS ALLEGING HEADLIGHT OUTAGE REPRESENT SLIGHTLY MORE THAT ONE-HALF OF THE TOTAL NUMBER OF COMPLAINTS AND THE BALANCE ARE ALLEGATIONS OF FLICKERING AND DIMMING.INVESTIGATION DISCLOSED THE ROOT CAUSE OF THE MALFUNCTION TO BE WEAR OF A CONTACT PLUNGER IN THE MULTIFUNCTION SWITCH THAT MAY RESULT IN A TEMPORARY OPEN CIRCUIT, WITH THE PLUNGER IN A NEUTRAL POSITION BETWEEN HIGH- AND LOW-BEAM CONTACT POINTS.CONSUMERS CONSISTENTLY REPORTED THAT MANIPULATION OF THE SWITCH HANDLE ON THE STEERING COLUMN RESTORES EITHER HIGH OR LOW BEAM HEADLIGHT FUNCTION.NO OTHER POTENTIAL SAFETY RELATED ISSUES, E.G., FIRES OR WINDSHIELD WIPER FAILURE, WERE FOUND TO BE RELATED TO THIS ISSUE.THE MANUFACTURER RECOGNIZED THE SUBJECT HEADLIGHT ISSUES FROM FAILURE AND WARRANTY REPORTS, AND ISSUED A REDESIGNED PLUNGER IN 2003. THE MANUFACTURER DID NOT IDENTIFY A DEFECT REQUIRING RECALL AND REMEDY.ODI HAS DETERMINED THAT THE RATES OF OCCURRENCE, THE FAILURE MODE AND THE REAL-WORLD CONSEQUENCE OF THE ALLEGED DEFECT AS COMPARED TO OTHER SIMILAR INVESTIGATIONS FAIL TO IDENTIFY A SAFETY-RELATED DEFECT TREND.THIS PRELIMINARY EVALUATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY MAY TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
EA02030 · Engine Compartment Fires
Opened Oct 22, 2002 · Closed Mar 9, 2004
Status: closed (inferred from source dates) · Fuel System, Gasoline; Fuel System, Gasoline:delivery; Fuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings
EA02-030 IS CLOSED WITH GMEA02-030 IS CLOSED WITH GM?S ACTIONS IN 03V-473 AND 04V-090 RECALLING APPROXIMATELY 529,000 MY 1998-99 C- AND H-BODY VEHICLES EQUIPPED WITH DEFECTIVE FUEL PRESSURE REGULATORS.THESE VEHICLES WERE EQUIPPED WITH PLASTIC INTAKE MANIFOLDS THAT ARE UNABLE TO CONTAIN PRESSURES THAT OCCUR IN SOME BACKFIRE EVENTS AND DEFECTIVE FUEL PRESSURE REGULATORS WITH LEAKING DIAPHRAGMS THAT CAN PROVIDE A SOURCE OF FUEL TO PRODUCE A COMBUSTIBLE AIR-FUEL MIXTURE IN THE MANIFOLD.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY ODI THAT NO SAFETY DEFECT EXISTS IN THE VEHICLES THAT ARE NOT INCLUDED IN GM?S RECALLS.ODI WILL CONTINUE TO MONITOR THE INCIDENCE OF MANIFOLD RUPTURES AND RELATED FIRES IN OTHER MY 1995-2002 GM PASSENGER CARS EQUIPPED WITH THE SUBJECT INTAKE MANIFOLD.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Additional source detail variants (3)
Fuel System, Gasoline:delivery
EA02-030 IS CLOSED WITH GMEA02-030 IS CLOSED WITH GM?S ACTIONS IN 03V-473 AND 04V-090 RECALLING APPROXIMATELY 529,000 MY 1998-99 C- AND H-BODY VEHICLES EQUIPPED WITH DEFECTIVE FUEL PRESSURE REGULATORS.THESE VEHICLES WERE EQUIPPED WITH PLASTIC INTAKE MANIFOLDS THAT ARE UNABLE TO CONTAIN PRESSURES THAT OCCUR IN SOME BACKFIRE EVENTS AND DEFECTIVE FUEL PRESSURE REGULATORS WITH LEAKING DIAPHRAGMS THAT CAN PROVIDE A SOURCE OF FUEL TO PRODUCE A COMBUSTIBLE AIR-FUEL MIXTURE IN THE MANIFOLD.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY ODI THAT NO SAFETY DEFECT EXISTS IN THE VEHICLES THAT ARE NOT INCLUDED IN GM?S RECALLS.ODI WILL CONTINUE TO MONITOR THE INCIDENCE OF MANIFOLD RUPTURES AND RELATED FIRES IN OTHER MY 1995-2002 GM PASSENGER CARS EQUIPPED WITH THE SUBJECT INTAKE MANIFOLD.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Fuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings
EA02-030 IS CLOSED WITH GMEA02-030 IS CLOSED WITH GM?S ACTIONS IN 03V-473 AND 04V-090 RECALLING APPROXIMATELY 529,000 MY 1998-99 C- AND H-BODY VEHICLES EQUIPPED WITH DEFECTIVE FUEL PRESSURE REGULATORS.THESE VEHICLES WERE EQUIPPED WITH PLASTIC INTAKE MANIFOLDS THAT ARE UNABLE TO CONTAIN PRESSURES THAT OCCUR IN SOME BACKFIRE EVENTS AND DEFECTIVE FUEL PRESSURE REGULATORS WITH LEAKING DIAPHRAGMS THAT CAN PROVIDE A SOURCE OF FUEL TO PRODUCE A COMBUSTIBLE AIR-FUEL MIXTURE IN THE MANIFOLD.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY ODI THAT NO SAFETY DEFECT EXISTS IN THE VEHICLES THAT ARE NOT INCLUDED IN GM?S RECALLS.ODI WILL CONTINUE TO MONITOR THE INCIDENCE OF MANIFOLD RUPTURES AND RELATED FIRES IN OTHER MY 1995-2002 GM PASSENGER CARS EQUIPPED WITH THE SUBJECT INTAKE MANIFOLD.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Fuel System, Gasoline
EA02-030 IS CLOSED WITH GMEA02-030 IS CLOSED WITH GM?S ACTIONS IN 03V-473 AND 04V-090 RECALLING APPROXIMATELY 529,000 MY 1998-99 C- AND H-BODY VEHICLES EQUIPPED WITH DEFECTIVE FUEL PRESSURE REGULATORS.THESE VEHICLES WERE EQUIPPED WITH PLASTIC INTAKE MANIFOLDS THAT ARE UNABLE TO CONTAIN PRESSURES THAT OCCUR IN SOME BACKFIRE EVENTS AND DEFECTIVE FUEL PRESSURE REGULATORS WITH LEAKING DIAPHRAGMS THAT CAN PROVIDE A SOURCE OF FUEL TO PRODUCE A COMBUSTIBLE AIR-FUEL MIXTURE IN THE MANIFOLD.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY ODI THAT NO SAFETY DEFECT EXISTS IN THE VEHICLES THAT ARE NOT INCLUDED IN GM?S RECALLS.ODI WILL CONTINUE TO MONITOR THE INCIDENCE OF MANIFOLD RUPTURES AND RELATED FIRES IN OTHER MY 1995-2002 GM PASSENGER CARS EQUIPPED WITH THE SUBJECT INTAKE MANIFOLD.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
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